Hi theartofcom,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi blinkmm,

Thanks for giving us admin access.
The issue was caused by the outdated av-helper-slideshow.php in the child theme which is missing the static function default_args
To temporarily fix this I have added the missing function in the said file, however, I would recommend you to update it with the latest version.

Best regards,
Nikko

Hi schlaebitz,

Please try to add this CSS code in Enfold > General Styling > Quick CSS:

#top .av-submenu-container .av-subnav-menu {
    text-align: left;
    padding: 0 40px;
}

#top .av-submenu-container .av-subnav-menu li {
    padding: 0;
}

Best regards,
Nikko

Hi Lin84,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi theartofcom,

Thanks for giving us a screenshot.
The reason why it’s working like that is that the Background Image was set to Parallax (image moves as the user scrolls) to fix this I changed the Background Attachment from Parallax to Scroll.
Please review your site.

Best regards,
Nikko

Hi SumanaNataraj,

Thanks for giving us access.
I was able to login in WordPress because there was an option in your hosting provider to login to WP.
I tried to check on the backend of the pages and it’s working pretty well on my end (screenshot in private content) there were no js scripts error except for mixed content (logo and favicon are using http while your site is https, I’ve already fixed this).
Can you give us a screenshot on how it looks on your end? is the issue only appearing in specific pages? can you give us steps that we can follow to try to reproduce the issue on our ends?

Best regards,
Nikko

Hi Real-3D,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Patrik,

You’re welcome :)

Will these settings persist when updating to a future version?
Yes, it will persist in the future, I think the only thing that can break it is if the content in one of the two columns will change (height changes), then it will need to be re-adjusted.

Do you have a good tip where I can look up / read such topics myself?
I would suggest first looking into our documentation: https://kriesi.at/documentation/enfold/
The changes I made is related to this topic: https://kriesi.at/documentation/enfold/add-custom-css/
Search for How to use google web inspector (you can search it on youtube as well), this helps to know how to target parts/elements in the page.
Also, search for CSS tutorials (the code I gave is all CSS).
Hope this helps.

Best regards,
Nikko

Hi MarcassinFou,

Thanks for giving the screenshots.
I have checked it on my android phone and I don’t see the issue.
I’ll ask my colleagues to check on it.

Best regards,
Nikko

Hi Daniele,

Thanks for providing us the child theme and I apologize I made a mistake regarding the notification box, changing the text inside a Text Block and closing the window would not show a notification box but if you add or duplicate an element then that notification box will show up if you try to leave, I have tested this with older Enfold versions with the current WordPress version (also any changes made are not saved). The child theme did not have any issues as well but I made a wrong evaluation as I forgot that I duplicated the Text Block.

Best regards,
Nikko

Hi Afrehdo,

If you have already added [nolink] to the Copyright text and it does not work, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Hidealoo,

You’re welcome and stay safe as well :)

Best regards,
Nikko

Hi sofiadadci,

Thanks for giving us the link and the CSS code, the code above is invalid, please use this instead:

#top .avia-logo-element-container {
    margin-top: -20px;
    margin-bottom: -20px;
}

Best regards,
Nikko

Hi Qarqash,

You’re welcome :)
Regarding the image, can you give us a link on the page shown in the screenshot? so we can inspect both the page and the image used (the image uploaded might be high quality but the default image size pointed is medium which is only 300px, I believe it’s the one used).
As for the last one, please go to Enfold > Performance > Disable Template Builder Elements > Disabling of template builder elements try to set this to Always load all elements

Best regards,
Nikko

Hi SPORTSINCYCLING,

Thanks for providing the link.
I checked on the page and I noticed that there are multiple ids of the same name.
For example there are 3 paragraphs with this id: what-causes-rotator-cuff-tear
An ID should be unique and only one on the page, this might be the cause of the issue.

Best regards,
Nikko