Forum Replies Created
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April 6, 2021 at 5:26 pm in reply to: Uncaught TypeError: Cannot read property 'trim' of undefined #1292844
Hi beppemodena,
We’re happy to hear that :)
We’ll be reporting this bug to our devs.Best regards,
NikkoHi dittejoe,
It seems to be returning error 500 for Evolution360.
Can you try to flush out caching (either caching plugin or built-in caching)?
Then enabled Javascript file merging and compression again.Best regards,
NikkoApril 6, 2021 at 5:22 pm in reply to: Logo not visible in header after moving WP from subfolder to root #1292840Hi gorkas,
We’re glad to hear that :)
As for the link to logo in subfolder, try to re-upload the logo (it make take some time as well since it’s using CDN).Best regards,
NikkoApril 6, 2021 at 5:18 pm in reply to: Can I make all my columns in a Pricing Table a single height? #1292838Hi KMC DC,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoApril 6, 2021 at 5:15 pm in reply to: need help updating theme – can't do it from theme options #1292836Hi bobfurgo,
Thanks, we have updated your site to the latest version of Enfold. :)
Please review your site.Best regards,
NikkoHi Dave,
Here’s a screenshot from my android phone using Google Chrome. (link in private content)
Best regards,
NikkoHi agustinncatalano,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi onegreenoak,
Can you give us admin access on the live site as well? we won’t change anything but we’ll need to compare some settings.
I could see this CSS code in the live site but not on the staging site (I added it and it fixed the top part of the homepage).border-burger-img { position:fixed; left:47%; top: 133px; display:none; z-index:1000; } .coso1 { text-align:right; margin-top:50px; line-height: 30px; font-weight:bold; color:#fff; } .coso2 { text-align:right; color:#fff; line-height:30px; font-weight:100; } .burger_coso ul li:hover a { background:none !important; } .burger_coso ul li a { color:#fff; font-size:30px !important; } .burger_coso ul li { width:auto !important; margin-left:43.6px !important; padding: 5px 0 !important; } .burger_coso { position:fixed; color:#000; z-index:1000; display:none; width:27%; top: 180px; left: 16%; }I believe it’s just lacking some CSS that’s why it looks broken.
Also, I suggest not adding tweaks to the enfold theme instead add it on the child theme.Best regards,
NikkoHi haufengr,
Can you give us temporary admin access? or you can upload the child theme to https://ufile.io/ (or dropbox) then put the link here in private content, so we can check.
Best regards,
NikkoHi Asterios,
To be honest, I haven’t checked it thoroughly (it’s just that it seemed more recommended/highly rated than other similar plugins).
Try to check their FAQ or their documentation for further information regarding this plugin and how it works: https://blazzdev.com/documentation/rate-my-post-documentation/
I hope you’ll find this response helpful.Best regards,
NikkoApril 6, 2021 at 4:59 am in reply to: Several Masonry galleries on single page not loading properly #1292662Hi chrizz06,
Can you give us a screenshot of how it looks on your end?
I could see it working properly on my end and I don’t see any js errors as well.Best regards,
NikkoApril 6, 2021 at 4:57 am in reply to: Can I make all my columns in a Pricing Table a single height? #1292660Hi KMC DC,
You’ll just need to wrap it inside the media queries, so you’ll need to add this code:
@media only screen and (max-width:767px) { #top .pricing-table li.empty-table-cell { display: none; } }Hope this helps.
Best regards,
NikkoHi Kurt,
It’s our pleasure to help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoApril 6, 2021 at 4:50 am in reply to: Make 3 text boxes containing HTML take up whole width #1292653Hi TrevorMF,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi hector1069,
Thanks for giving us admin access and the link is showing properly.
There are two reasons why it’s not working.
1. In Quick CSS, I found this js code on top of the CSS code I gave, since this is invalid CSS, the bottom CSS is ignored. (I have removed this code)<script id="mcjs">!function(c,h,i,m,p){m=c.createElement(h),p=c.getElementsByTagName(h)[0],m.async=1,m.src=i,p.parentNode.insertBefore(m,p)}(document,"script","https://chimpstatic.com/mcjs-connected/js/users/7d87447c8a15511e19564fe25/d7f93ca2d4b26511a57d7642f.js");</script>2. Cache (worked properly at this point when logged in, but not when logged out, flushing the cache fixes the issue).
Also, I modified the code a bit so it adapts with the design:@media only screen and (max-width:767px) { #top.home #main #full_slider_1 .avia-slideshow-inner { height: 280px !important; } #top.home #main #full_slider_1 .slideshow_align_caption { padding-right: 120px; } #top.home #main #full_slider_1 .avia-caption-title { font-size: 28px !important; } #top.home #main #full_slider_1 .comhdossl { font-size: 24px !important; } #top.home #main #full_slider_1 img { height: 280px; width: auto; max-width: none; transform: translateX(-45%); left: 50% !important; } }Best regards,
NikkoHi Jorge,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi wildbeets2020,
Thanks we have updated Enfold to the latest version.
Please review your site.Best regards,
NikkoHi lle-it,
Can you post a screenshot/s of the settings of the Content Slider? so we can try to copy the settings and hopefully reproduce the issues then try to fix it.
Best regards,
NikkoHi lle-it,
You’re welcome :)
Please edit postslider.php in line 681 (the code I gave):$output .= "<div {$el_id} {$data} class='avia-content-slider avia-content-{$type}-active avia-content-slider" . avia_post_slider::$slide . " avia-content-slider-{$total} {$class} {$av_display_classes}' $markup {$aria_label}>"; // tweakedreplace it with:
$output .= "<div {$el_id} {$data} class='avia-content-slider avia-content-{$type}-active avia-content-slider" . avia_post_slider::$slide . " avia-content-slider-{$total} {$class} {$av_display_classes}' $markup>";Then go to line 799:
$output .= "<article class='slide-entry flex_column {$style} {$post_class} {$grid} {$extraClass} {$thumb_class} post-format-{$post_format}' $markup>";replace it with:
$output .= "<article class='slide-entry flex_column {$style} {$post_class} {$grid} {$extraClass} {$thumb_class} post-format-{$post_format}' $markup {$aria_label}>";Hope this helps :)
Best regards,
NikkoHi scottgroves73,
The backend seems to be working properly and on the frontend, I could see the numbers animating properly (see screenshot in private content).
Can you try to clear the browser cache? or maybe try to use another browser or chrome in incognito mode?Best regards,
NikkoHi Mitch,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Almudena de Andrés,
I tried to check your site but I’m getting this:
This site can’t be reachedIs it blocked on some countries?
Best regards,
NikkoHi mostafa0401,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoApril 5, 2021 at 6:00 pm in reply to: need help updating theme – can't do it from theme options #1292579Hi bobfurgo,
Only Menus is accessible in Appearance.
Please check the screenshot in private content.Best regards,
NikkoHi Dave,
I have added this CSS code in Quick CSS:
.html_av-overlay-side #top .av-burger-overlay-scroll, .html_av-overlay-side #top .av-burger-overlay-scroll .sub-menu { background-color: rgba(0,0,0,0.9) !important; }Please review your site.
Best regards,
NikkoHi Michelle,
Yes, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoApril 5, 2021 at 5:42 pm in reply to: Uncaught TypeError: Cannot read property 'trim' of undefined #1292576Hi beppemodena,
Can you try to edit the Google Map element and in each of the location, please try to put some text in Marker Tooltip
Let us know if this helps.Best regards,
NikkoApril 5, 2021 at 5:25 pm in reply to: need help updating theme – can't do it from theme options #1292572Hi bobfurgo,
Yes, we could still do it, however, the current access is insufficient, please upgrade it to an administrator account.
Also if an FTP access can be given, so if any issue appears we can still try to fix it.Best regards,
NikkoHi Dave,
I see, it seems the reason why it’s showing is because Lehigh Acres has mega-menu enabled.
I have disabled it, please check.Best regards,
NikkoHi bauchope,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
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