Forum Replies Created

Viewing 30 posts - 5,221 through 5,250 (of 25,536 total)
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  • in reply to: av codeblock wrapper element #1296367

    Hi CPM_usa,

    You’re welcome :)
    I believe you can still work with Wordfence it might just be one setting you need to disable.

    Best regards,
    Nikko

    in reply to: av codeblock wrapper element #1296328

    Hi CPM_usa,

    Thanks for giving us admin access.
    It seems Wordfence is blocking the iframe (see screenshot in private content).
    Please try to temporarily disable Wordfence and see if this operation proceeds, if yes, then enable Wordfence back and tweak its settings.

    Best regards,
    Nikko

    in reply to: Failed to load plugin url? #1296326

    Hi reinsicht,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Nach Them Update (Enfold) Fehlermeldung #1296324

    Hi Heiko,

    You’re welcome, we’re happy that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Problem with existing client #1296323

    Hi Roberto Posavec,

    We are happy to hear that :)
    We have moved the domain to private content, so it’s not shown to the public.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Christian,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Icons at the timeline #1296319

    Hi Harry,

    Can you give us the link to the page where the iconlist is showing? so we can inspect why it’s not working.

    Best regards,
    Nikko

    in reply to: full width easy slider disappeared #1296318

    Hey sundara88,

    Thanks for giving us admin access.
    It seems to be fetching older CSS, I have disabled Javascript file merging and compression in Enfold > Performance and it seems to fix the issue.
    Please review your site.

    Best regards,
    Nikko

    in reply to: Convet from page builder to Guttenberg #1296309

    Hi CertifiedCelebrator,

    I’m afraid Avia Builder to Gutenberg will convert to shortcodes.
    The only element you can freely switch from one to the other is Text Block.

    Best regards,
    Nikko

    in reply to: Timeline Navigation button Color #1296307

    Hi Joe,

    Timeline does not have navigation buttons, I think it’s from a slider.
    Can you give us a link to the page? so we can take a closer look and try to give a CSS solution that should work.

    Best regards,
    Nikko

    in reply to: Product List – Increase image size? #1296289

    Hi CharlieTh,

    Can you try adding this CSS code in Enfold > General Styling > Quick CSS (default width is 44px, maximum is 180px):

    .av-catalogue-list .av-catalogue-item img {
        width: 180px;
    }

    If you need to use a wider image then please add this code in your child theme’s functions.php file (just change the width and height (180px is the default):

    function enfold_customization_modify_thumb_size( $size ) {
      $size['square'] = array('width'=>180, 'height'=>180);
      return $size;
    }
    
    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Layerslider #1296288

    Hi Harry,

    Have you purchased a standalone version for the layerslider?
    If yes, can you try to follow the instructions in https://kriesi.at/documentation/enfold/advanced-layerslider/#-how-to-update-layerslider-
    Hopefully, this will help resolve the issue.

    Best regards,
    Nikko

    in reply to: Feature Request #1296287

    Hi Matt Dwyer,

    Thanks, we’ll forward this to our devs :)

    Best regards,
    Nikko

    in reply to: custom icons showing as blank square in icon selector #1296285

    Hi oladigital_co,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Import Demo Not Working #1296284

    Hi SkinnyGlitter,

    Thanks for giving us admin access.
    The reason why it’s not working is because PHP ZipArchive Extension is disabled on your site (you can verify it in the link in private content).
    You can enable it in cPanel, you can check on this article: https://bobcares.com/blog/enable-php-zip-extension-cpanel/ or you can ask your hosting provider to do this for you.
    Hope this helps.

    Best regards,
    Nikko

    Hi Court_2,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Icons at the timeline #1296280

    Hi Harry,

    Are you referring to the iconlist like the one showing in this demo https://kriesi.at/themes/enfold/#av_section_3 ?
    If yes, please add this CSS code in Enfold > General Styling > Quick CSS:

    #top .avia-icon-list .iconlist_icon {
        border-radius: 0;
        position: relative;
    }
    
    #top .avia-icon-list .iconlist_icon:before, 
    #top .avia-icon-list .iconlist_icon:after {
        content: "";
        position: absolute;
        width: 0;
        border-left: 32px solid transparent;
        border-right: 32px solid transparent;
    }
    
    #top .avia-icon-list .iconlist_icon:before {
        border-bottom: 18px solid #d0d0d0;
        bottom: 100%;
        left: 0;
    }
    
    #top .avia-icon-list .iconlist_icon:after {
        border-top: 18px solid #d0d0d0;
        top: 100%;
        left: 0;
        width: 0;
    }

    Best regards,
    Nikko

    in reply to: Cannot Add New License – Error #1296276

    Hi havi,

    Please try to check if these permissions are checked:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/07/Token-Permission.jpg
    Hope this helps.

    Best regards,
    Nikko

    Hey banyusa,

    Can you try to disable CSS file merging and compression and Javascript file merging and compression in Enfold > Performance?
    Also, if you have a caching plugin, please flush out the cache and clear the browser cache as well.
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Element Visibility #1296273

    Hi Harry,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Toggles are jumping #1296272

    Hey Chili2908,

    I tried to check on your site (link in private content), however, it shows the Coming Soon page.
    Can you give us login credentials? so we can check on it.
    Just post the credentials in private content.

    Best regards,
    Nikko

    in reply to: Errors with update #1296269

    Hi shannonjhester,

    I think you still forgot to include the URL of your site, please check.

    Best regards,
    Nikko

    in reply to: Issue with quantities on WooCommerce Product Bundles #1296267

    Hey andywozhere,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Enfold – Header transparency and Visibility #1296266

    Hi jifei,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: How to resize logo for Mobile #1296264

    Hi babyboymik,

    Can you try adding this CSS code:

    @media only screen and (max-width: 479px) {
      .responsive #top .logo img {
        max-height: 120px !important;
      }
    }

    just adjust the value (default is 90px).
    Hope this helps.

    Best regards,
    Nikko

    in reply to: CSS font style not transferred to mobile display #1296261

    Hi Stefan,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Maurice,

    Please add this code at the bottom of your child theme’s functions.php:

    function enfold_post_nav_settings($settings)
    {
    	if($settings['type'] == 'product')
    	{
    		$settings['taxonomy'] = "product_cat";
    		$settings['same_category'] = true;
    	}
    
        return $settings;
    }
    add_filter( 'avf_post_nav_settings', 'enfold_post_nav_settings', 10, 2); 

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Active parent-menu when submenu is active #1296239

    Hi Funk86,

    Thanks for giving us the link, however, I could not find the menu/menu items you were pointing out.
    You can utilize the current-menu-item class for the current page also if it’s a sub item, to target the parent you can use the current-menu-parent or current-menu-ancestor class.
    I hope this helps.

    Best regards,
    Nikko

    in reply to: Gallery like the one in Dark Photography? #1296233

    Hi Hanna,

    It’s possible, just set the Masonry Gallery’s setting:

    Content > Captions:
    Element Title and Excerpt Styling: Display as centered overlay (overlays the image)
    Styling > Masonry Settings:
    Size Settings: Perfect Grid
    Orientation: Square
    Gap between elements: No Gap
    Styling > Columns:
    Column count (Default): 5

    Hope this helps.

    Best regards,
    Nikko

    in reply to: increase logo #1296223

    Hi karel,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 5,221 through 5,250 (of 25,536 total)