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Viewing 30 posts - 5,191 through 5,220 (of 25,536 total)
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  • in reply to: Register Portfolio PHP Issues #1296586

    Hi Eduardo,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Court_2,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Custom content above footer_color in single posts #1296582

    Hi peterolle,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi FirmaBart,

    Please increase PHP Max Upload Size and PHP Post Max Size try to set it to 32M and try again.
    You can verify this in LayerSlider WP > Options > System Status > PHP Max Upload Size and PHP Post Max Size
    If you don’t know how to increase the size, please consider asking your hosting provider for assistance.

    Best regards,
    Nikko

    in reply to: enfold app demo #1296580

    Hi Adrien Ng,

    You should be able to download Enfold in Themeforest using the account you used to purchase it.

    Best regards,
    Nikko

    in reply to: Unable to Edit any page in Enfold theme #1296579

    Hi Gnostic,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Logo not linking anywhere #1296529

    Hey amyteslin,

    Thanks for providing the link.
    The reason why it’s does not link is because the main menu is actually covering it (visually it looks okay).
    To fix it, you’ll need to increase the z-index of the logo’s container, please add this CSS code in Enfold > General Styling > Quick CSS:

    .html_header_top #top .av_logo_right .logo {
        z-index: 110;
    }

    Best regards,
    Nikko

    in reply to: Bring elements together within the grid row #1296528

    Hi mleite1,

    Can you try adding this CSS code in Enfold > General Styling > Quick CSS:

    .page-id-775 #av-layout-grid-1 .av_one_third.avia-builder-el-3 {
        width: 14%;
    }

    Best regards,
    Nikko

    in reply to: enfold app demo #1296527

    Hi Adrien Ng,

    Thanks for contacting us!
    Please go to Enfold > Demo Import > find Import: App Demo then hover over the image and click Click to Import wait for some time and it should import the Enfold App Demo.
    Hope this helps :)

    Best regards,
    Nikko

    Hi FirmaBart,

    Thanks for giving us admin access.
    Upon checking your site, it seems you are using a very old version of Enfold (3.1.5) and the latest version of WordPress which is incompatible.
    To fix this issue, you’ll need to update to the latest version of Enfold (4.8.2), please make a backup first before updating the theme.

    Best regards,
    Nikko

    in reply to: Custom content above footer_color in single posts #1296525

    Hi peterolle,

    You can use conditional tags for that: https://developer.wordpress.org/themes/basics/conditional-tags/
    In this case use is_single() the code should look like:

    <?php if( is_single() ) { ?>
    <div class='container_wrap footer_color' id='footer'>
      Some Content Here...
    </div>
    <?php } ?>

    Hope this helps.

    Best regards,
    Nikko

    in reply to: burger menu gone #1296524

    Hi adanari,

    Can you try to disable Javascript file merging and compression in Enfold > Performance?
    If you have a caching plugin, please flush it out.

    Best regards,
    Nikko

    in reply to: “Proceed to checkout text” #1296523

    Hey ThomSchu,

    Please add this code at the bottom of your child theme’s functions.php file (just change Proceed to checkout):

    function woocommerce_button_proceed_to_checkout() 
    {
    	$checkout_url = wc_get_page_permalink( 'checkout' );
    	?>
    		<a href="<?php echo $checkout_url; ?>" class="checkout-button button alt wc-forward">
    			<?php _e( 'Change this text', 'woocommerce' ); ?>
    		</a>
    	<?php
    }

    You can download and find instructions on how to use a child theme here: https://kriesi.at/documentation/enfold/child-theme/

    Best regards,
    Nikko

    Hi BigBatT,

    We’re happy to hear that :)
    Let us know if you still need further assistance.

    Best regards,
    Nikko

    in reply to: Register Portfolio PHP Issues #1296521

    Hi Priuli,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Unable to Edit any page in Enfold theme #1296520

    Hi Gnostic,

    The reason for the issue is the incompatibility between WordPress 5.7.1 which is recently released and Enfold 3.8 which was released few years ago.
    To fix this, please update the Enfold Theme to the latest version (4.8.2), please make sure to have a backup first before updating.

    Best regards,
    Nikko

    in reply to: HELP – UNWANTED SPACES GRID ROW IN DEVICE #1296519

    Hi mleite1,

    Can you try adding this CSS code in Enfold > General Styling > Quick CSS:

    @media only screen and (max-width:767px) {
      .responsive #top.page-id-1071 #wrap_all .av-flex-cells .av_one_half.avia-builder-el-8 {
        padding-top: 0 !important;
        padding-bottom: 40px !important;
        min-height: auto !important;
      }
    }

    Let us know if this helps.

    As for your other question, can you give us a screenshot or mockup of what you want to achieve?

    Best regards,
    Nikko

    in reply to: Divi Builder and Enfold #1296516

    Hi Richard,

    Thanks for giving us admin access.
    I wasn’t able to see the 409 error you mentioned, however, https://www.savvasleondas.com/bespoke-programs/ is now fixed.
    I just clicked on Use the Divi Builder then clicked on Return to Default Editor.
    The design was messed up because there were some HTML tags from Divi that were added which was causing design issues on the layout that is made with Enfold.

    Best regards,
    Nikko

    Hi Court_2,

    Thanks for giving us admin access.
    For both sites, I have modified footer.php (line 117):

    <span class='copyright'><?php echo $copyright . $kriesi_at_backlink; ?></span>

    to:

    <span class='copyright'><?php echo $kriesi_at_backlink; ?></span>

    Please review your site.

    Best regards,
    Nikko

    in reply to: Layer Slider Does Not Match Preview? #1296514

    Hi Alex,

    Thanks for the screenshot, it is indeed helpful.
    I tried the login with the credentials you gave however, I’m getting this error:

    Unknown email address. Check again or try your username.

    Best regards,
    Nikko

    in reply to: Site went live then lost all formatting #1296513

    Hi Brcmadison,

    I’m using Chrome on Windows 10 (the screenshot I gave is also in Google Chrome).
    Can you try to clear the browser cache? or use Chrome in Incognito mode?

    Best regards,
    Nikko

    in reply to: Animations on mobile #1296512

    Hi mvi,

    Can you try to disable and Javascript file merging and compression in Enfold > Performance?
    Also, try to clear the browser cache.
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Layer Slider didn't import when Demo was imported #1296457

    Hi Iain,

    You’re welcome :)
    We’re glad that we could help.
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: Layer Slider didn't import when Demo was imported #1296455

    Hi Iain,

    Thanks for giving us admin access.
    I have imported the Enfold Re-imagined (layerslider) to your site.
    Please review your site.

    Best regards,
    Nikko

    in reply to: Problem Installing Enfol V4.8.2 #1296454

    Hi Joao,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: burger menu gone #1296453

    Hi adanari,

    Thanks for giving us the link.
    I have checked it and could see the menu items in the burger menu properly.
    Can you try to clear your browser cache?

    Best regards,
    Nikko

    in reply to: Issues with breadcrumbs #1296385

    Hi arcofbutler,

    Can you try adding this CSS code:

    #top .title_container .container {
        padding: 20px;
        min-width: 400px;
    }
    
    #top .title_container .container .main-title {
        display: none;
    }
    
    #top .title_container .container .avia-breadcrumbs {
        text-align: left;
        position: static;
        margin: 0;
        line-height: 1.2;
    }
    
    #top .title_container .container .avia-breadcrumbs .breadcrumb-trail * {
        font-size: 15px;
    }
    
    #top .title_container .container .avia-breadcrumbs .breadcrumb-trail .sep {
        overflow: visible;
        padding-right: 12px;
    }
    
    #top .title_container .container .avia-breadcrumbs .breadcrumb-trail .trail-end {
        clear: both;
        font-size: 40px;
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: code block or text block stuck on load #1296383

    Hi CPM_usa,

    Thanks, I apologize I didn’t realize you were the one in this thread: https://kriesi.at/support/topic/av-codeblock-wrapper-element/
    Just let us know if you still need further assistance :)

    Best regards,
    Nikko

    in reply to: Imported Font Doesnt work #1296382

    Hi wealthyone,

    You’re welcome :)
    I’ll just make Antipasto Pro Bold as an example.
    1. Convert OTF font to EOT, SVG, TTF, WOFF, WOFF2 in https://cloudconvert.com/ (you can find other online font converter)
    2. Created a folder called Antipasto Pro Bold inside it I added all those converted fonts.
    3. Zipped the Antipasto Pro Bold folder which generated Antipasto Pro Bold.zip
    Hope this is helpful (if there’s an unclear instruction, just let us know)

    Best regards,
    Nikko

    in reply to: Icons at the timeline #1296379

    Hi Harry,

    Thanks, please use this CSS code instead:

    #top .avia-timeline .av-milestone-icon-wrap, 
    #top .avia-timeline .milestone_icon {
        overflow: visible;
    }
    
    #top .avia-timeline .milestone_icon, 
    #top .avia-timeline .milestone_inner {
        border-radius: 0;
        position: relative;
    }
    
    #top .avia-timeline .milestone_inner:before, 
    #top .avia-timeline .milestone_inner:after {
        content: "";
        position: absolute;
        width: 0;
        border-left: 45px solid white;
        border-right: 45px solid white;
    }
    
    #top .avia-timeline .milestone_inner:before {
        border-bottom: 25px solid #3ca5de;
        bottom: 80%;
        left: 0;
    }
    
    #top .avia-timeline .milestone_inner:after {
        border-top: 25px solid #3ca5de;
        top: 80%;
        left: 0;
        width: 0;
    }
    
    #top .avia-timeline .av-milestone:nth-child(2n) .milestone_inner:before {
        border-bottom: 25px solid #4a84c4;
    }
    
    #top .avia-timeline .av-milestone:nth-child(2n) .milestone_inner:after {
        border-top: 25px solid #4a84c4;
    }
    
    #top .avia-timeline .av-milestone:nth-child(3) .milestone_inner:before {
        border-bottom: 25px solid #4368af;
    }
    
    #top .avia-timeline .av-milestone:nth-child(3) .milestone_inner:after {
        border-top: 25px solid #4368af;
    }
    
    #top .avia-timeline .av-milestone:nth-child(4) .milestone_inner:before {
        border-bottom: 25px solid #4260a9;
    }
    
    #top .avia-timeline .av-milestone:nth-child(4) .milestone_inner:after {
        border-top: 25px solid #4260a9;
    }

    Hope it helps.

    Best regards,
    Nikko

Viewing 30 posts - 5,191 through 5,220 (of 25,536 total)