Forum Replies Created
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April 29, 2021 at 3:14 pm in reply to: How Removing small arrows in mega menu's sub sections #1297384
Hi reinsicht,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ” target=”_blank” rel=”nofollow noopener” data-mce-href=”mailto: (Email address hidden if logged out) “> (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi DMONAHAN,
You’re welcome, we’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoApril 29, 2021 at 3:11 pm in reply to: Issue with quantities on WooCommerce Product Bundles #1297381Hi andywozhere,
Thanks for providing the FTP access.
It seems it works properly on Enfold however Javascript file merging and compression must be disabled in Enfold > Performance.Best regards,
NikkoHi idvisionme,
Thanks for giving us admin access.
We have changed your homepage to the link you gave.
Please review your site.Best regards,
NikkoHi Jenny,
I can’t seem to find the cause of the issues on these two pages.
Can you try to temporarily disable all plugins and switch to Enfold (parent theme) and see if this still happens? then enable the plugins again.Best regards,
NikkoHi mvi,
Can you try to flush out caching from Autoptimize and also disable this plugin for the meantime?
Best regards,
NikkoHey cristinagrafik,
Thanks for giving us admin access.
I have checked it and it seems to have already been changed to this text: Corrispondenza del cliente con la zona “italia”
Do you still need further assistance?Best regards,
NikkoHi joshpb,
I checked on the page and it seems to show everything without any issues.
Can you point out the certain elements that are missing?Best regards,
NikkoHi PhatJ,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Fritzli991,
Thanks for describing what you’re trying to achieve, however, I don’t there’s a free plugin for that but you can try to check if there are paid ones in ThemeForest or in other sites.
Even though we would like to help but I think it would take a lot of time and testing for that type of customization.Best regards,
NikkoApril 29, 2021 at 1:47 pm in reply to: There is a lot of white space under the footer in Chrome #1297355Hi Montviso,
Can you give us a screenshot?
I checked your site using Chrome (Windows 10) and I don’t see a lot of white space on my end.Best regards,
NikkoHi hans,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Landwirtco,
Can you give us a screenshot of what you’re trying to achieve?
Best regards,
NikkoHi Kim,
Based on the screenshot you gave, this will not work (invalid CSS):
.box1 { .avia_textblock.background-color.yellow{ background:yellow!important; }try to change it with this instead:
.box1 { background-color: yellow !important; }Best regards,
NikkoHi finalwebdesign,
What version of Enfold are you using?
Please make sure you use the latest version (4.8.2) and that should fix the issue.Best regards,
NikkoHi maximilianschmidt-gentner,
Thanks for providing the link, I have inspected the images but they are having different widths and heights.
This is just a workaround, can you try adding this CSS code in Enfold > General Styling > Quick CSS:
#top .avia-content-slider-inner .slide-entry-wrap { display: flex; justify-content: center; align-items: center; } #top .avia-content-slider-inner .slide-entry-wrap .slide-entry { flex-basis: 100%; }Best regards,
NikkoHi Mike,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi mferdy,
Thanks for providing the link, however, I could not seem to find the “tour” element you’re referring.
Can you give us a screenshot? so we can try to locate it.Best regards,
NikkoHi mountaintopengraving,
The setting in Settings > Discussion only applies to new posts.
To turn off in older post, you can bulk edit older posts then change Comments to Do not allow and update.
Hope this helps.Best regards,
NikkoHi comprompt,
What error are you receiving?
Please try to check PHP Max Upload Size and PHP Post Max Size in LayerSlider WP > Options > System Status
If the value is less than 32M please increase it.
If you don’t know how to increase the size, please consider asking your hosting provider for assistance.Best regards,
NikkoHi Chrilles,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Telmore,
Can you try to add this CSS code in Enfold > General Styling > Quick CSS:
#top .av-masonry-pagination { padding: 0; }Best regards,
NikkoApril 29, 2021 at 12:25 pm in reply to: Masonry gallery animation still active despite being deactivated #1297319Hi mosaic,
The Image effect has this description:
Do you want to add an image overlay effect that gets applied or removed on mouseover?
The hover effect is actually for the overlay but not the image itself.
If you want to remove that scaling/zooming effect then please add this CSS code in Enfold > General Styling > Quick CSS:#top .av-masonry-entry .av-masonry-image-container { -webkit-transform: scale(1); transform: scale(1); }Best regards,
NikkoApril 29, 2021 at 12:13 pm in reply to: YouTube Social Media Icon not displaying on Top Bar #1297317Hi Devon,
Thanks for the link.
I have checked it and it’s showing up on my end. (see screenshot in private content)
I believe the issue is similar with this thread: https://kriesi.at/support/topic/youtube-social-icon-not-showing-after-4-8-1-update/Best regards,
NikkoHey vantagepointmg,
Thanks for giving us admin access, the reason for it’s slight misalignment is this code:
#header .logo { left: 53%; transform: translateX(-47%); z-index: 999; }I have now replaced it with:
#header .logo { left: 50%; transform: translateX(-50%); z-index: 999; }Please review your site.
Best regards,
NikkoHi lachien,
Can you give us links to those pages shown in the screenshots you provided?
Best regards,
NikkoHi Chrilles,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
#top .avia-fullwidth-slider, #top .avia-fullwidth-slider .avia-slideshow-inner, #top .avia-fullwidth-slider .avia-slideshow-inner .avia-slide-wrap { max-height: 200px; }Just adjust the maximum height value.
Hope this helps.Best regards,
NikkoHi PremiumFood,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
@media only screen and (max-width:767px) { .responsive .logo img { max-width: 76%; } }Best regards,
NikkoApril 29, 2021 at 11:03 am in reply to: How Removing small arrows in mega menu's sub sections #1297299Hi reinsicht,
I tried the code you mentioned and it worked properly.
Can you try to disable CSS file merging and compression in Enfold > Performance?
Also flush out any cache if you have a caching plugin.
Optimization plugins that minify or merge CSS can possibly affect it.Best regards,
NikkoHi ageer,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
#header_meta { border-bottom: 0; } #header_meta .sub_menu { position: absolute; right: 0; top: auto; bottom: -80px; } .header-scrolled #header_meta .sub_menu { bottom: -40px; } .html_header_top.html_bottom_nav_header #header_main { border-top: 0; }Best regards,
Nikko -
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