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Viewing 30 posts - 4,861 through 4,890 (of 25,536 total)
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  • in reply to: Enfold 2017 Demo Import Failed #1299301

    Hi Branding_Now,

    I apologize for the delayed response.
    The reason why it’s not working on your site is because PHP ZipArchive Extension is not enabled.
    You can verify it in LayerSlider WP > Options > System Status (or go to the link in private content)
    You can check this article on how to enable it: https://bobcares.com/blog/enable-php-zip-extension-cpanel/
    Or you can request assistance from your hosting provider.

    Best regards,
    Nikko

    in reply to: This i get in my viewer #1299300

    Hi Hans,

    Sure :)
    We’ll wait for it.

    Best regards,
    Nikko

    Hi martin,

    You’re welcome :)
    The page you posted is also adjusted.
    You can do it via these settings in the each tab, Styling > Vertical Align.

    Best regards,
    Nikko

    in reply to: Akkordeon individualisieren #1299282

    Hi Alexandervc33,

    I have added this class name mytoggle in your Accordion > Styling (tab) > Developer Settings > Custom CSS Class.
    Then in Enfold > General Styling > Quick CSS, I add this CSS Code:

    #top .mytoggle .toggler {
        background-color: #e1e5f2 !important;
        border: none;
        position: static;
    }
    
    #top .mytoggle .toggle_content {
        background-color: #e1e5f2 !important;
        border: none;
        margin: 0;
    }
    
    #top .mytoggle > .av_toggle_section:nth-child(even) .toggler, 
    #top .mytoggle > .av_toggle_section:nth-child(even) .toggle_content {
        background-color: #c6cce0 !important;
    }
    
    #top .mytoggle .toggle_icon {
        left: auto;
        right: 10px;
        border: none;
        transform: translateY(-50%);
    }
    
    #top .mytoggle .toggle_icon:before {
        content: '\e875';
        font-family: 'entypo-fontello';
        font-size: 32px;
    }
    
    #top .mytoggle .activeTitle .toggle_icon:before,
    #top .mytoggle .toggle_icon span {
        display: none;
    }

    Please review your site. :)

    Best regards,
    Nikko

    in reply to: Abstände im Hauptmenü #1299270

    Hi Alexandervc33,

    Please try to add this CSS code in Enfold > General Styling > Quick CSS:

    #header .av-main-nav > li > a {
        padding-left: 24px;
        padding-right: 24px;
    }

    Just adjust the values (default is 13px).
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Wrong (emty) items in testimonial slider #1299267

    Hi Tim,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi localveri,

    Thanks for giving us admin access.
    I have checked the link you mentioned and it seems to be already using Radikal font, also I could see this font in ‘Custom Font Manager’
    Are you referring to another font you tried to upload?

    Best regards,
    Nikko

    in reply to: Cannot serve directory error #1299258

    Hi digital1440,

    Here’s a similar thread that you might find helpful: https://kriesi.at/support/topic/critical-error-on-your-site/
    If that doesn’t help, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: custom post type not displaying correctly #1299255

    Hi nfgraphicdesign,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Image overlay on click #1299253

    Hi jclucas90,

    We’re glad to hear that :)
    And thanks for the tip.

    Best regards,
    Nikko

    in reply to: SVG support #1299251

    Hi cocoagroup,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Mailchimp Subscribe Feature #1299248

    Hi Steph,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Button information on home page #1299247

    Hi martystl,

    I tried to login using the credentials you gave however it does not work, please check.
    I also tried to check the front pages of your site but I could not see the issue, is this only showing in the backend?

    Best regards,
    Nikko

    in reply to: Flexible menu items? #1299244

    Hi Patrick,

    Can you try adding this CSS code:

    #header #menu-item-3210, 
    #header #menu-item-3503, 
    #header #menu-item-7277 {
        max-width: 120px;
    }
    
    #header #menu-item-3210 > a, 
    #header #menu-item-3503 > a, 
    #header #menu-item-7277 > a {
        line-height: 1.2 !important;
        display: flex;
        align-items: center;
    }

    Best regards,
    Nikko

    in reply to: Theme Fehler / Theme Bug #1299242

    Hi senfdazu,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi martin,

    Thanks for giving us admin access.
    This is now fixed, please review your site.
    We have modified it in each tab (Styling > Vertical Align set this to Top, the default value is middle).

    Best regards,
    Nikko

    in reply to: How many Envato tokens do I need? #1299235

    Hi Stephan_H,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: hide page title #1299234

    Hi gregcarrollLMG,

    Thanks for giving us the link.
    I tried to check it but it shows this content:

    Sorry, but you do not have permission to view this content.

    I don’t see any Shops text on the top right, but I do see it in the top left, if this is correct, then you can add this CSS code to remove it:

    .entry-title {
        display: none;
    }

    Best regards,
    Nikko

    Hi aliciapotts,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: This i get in my viewer #1299230

    Hi Hans Kapteijn,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Mailchimp Subscribe Feature #1299229

    Hi Steph,

    Can you try adding this CSS code in Enfold > General Styling > Quick CSS:

    #top .avia-mailchimp-form p {
        width: 24.25%;
        float: left;
        margin-left: 1%;
        clear: none;
    }
    
    #top .avia-mailchimp-form p:first-child {
        margin-left: 0;
    }

    Best regards,
    Nikko

    in reply to: Change Colour of text in Woocommerce product items #1299226

    Hi Jason,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Logo left, Title right ( adapt to browser window) #1299224

    Hi ymcrodos,

    Thanks for giving us a screenshot of what you’re trying to achieve.
    There’s no option to add it, however it can be done by adding this CSS code in Quick CSS:

    #top #header .av-main-nav-wrap:before {
        content: 'The Title';
        font-size: 32px;
        font-weight: bold;
        width: 140px;
        position: absolute;
        right: 100%;
        top: 50%;
        transform: translateY(-50%);
    }

    Just change the The Title with the title that you want to use, adjust the font size, font weight and the width.
    Hope this helps.

    Best regards,
    Nikko

    Hi sldeutsch,

    Inside the Media Query code block:

    @media only screen and (max-width: 767px) {

    please add this CSS code:

    #hero-slider .slideshow_align_caption .avia-slideshow-button {
        visibility: visible;
    }

    Hope it helps.

    Best regards,
    Nikko

    Hi Germi,

    Thanks for giving us admin access.
    Please refer to our troubleshooting steps: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#troubleshoot
    I believe the issue on your site is in Troubleshoot: Text Block element not loading part in which the solution is disabling mod_security or try not to use these keywords.

    Best regards,
    Nikko

    • This reply was modified 4 years, 10 months ago by Nikko. Reason: changed link
    in reply to: I do not receive mails in my contact form #1299214

    Hey Isabel Grönert,

    Thanks for contacting us!
    Please refer to our troubleshooting steps: https://kriesi.at/documentation/enfold/contact-form/#troubleshoot
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Color Section height goes 2x on tablet size #1299209

    Hi Jeff,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: How to change the font color of post title #1299208

    Hi Martian,

    The color code is incorrect, please replace 000000 with #000000
    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Change Menu color #1299207

    Hi maryenvato,

    We’re glad to hear that :)
    Just let us know if you need further assistance on this topic or if we can close this thread.

    Best regards,
    Nikko

    Hi Stephen McAteer,

    We’re glad to hear that :)
    Just let us know if you need further assistance.

    Best regards,
    Nikko

Viewing 30 posts - 4,861 through 4,890 (of 25,536 total)