Hi N,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi wzshop,

I think you can add a Custom CSS Class to your testimonial in order to target it specifically then via CSS, set the testimonial container to have a specific height then set overflow-y to hidden.
Hope this is helpful.

Best regards,
Nikko

Hi wzshop,

We are happy to hear that the programmer of the plugin is looking for a solution.
I hope the CSS code posted above or the shortcodes file would help improve the plugin.

Best regards,
Nikko

Hi paso70,

Sure, please give us temporary admin access and we’ll try to check on it.
Just post the credentials in private content.

Best regards,
Nikko

Hi ilkbaharkunduzu,

Thanks for sharing the article.
Bot crawls would definitely use a lot of server resources but I think it’s only during the time it’s crawling your website.
I think you should also try to switch to a default WordPress theme so you can also measure how much resources our theme is consuming on your site.

Best regards,
Nikko

Hi davs74,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi ilkbaharkunduzu,

I see, how much memory is allocated on these sites and how many plugins are active?
Also, can you try to downgrade PHP to 7.3? and see if there are improvements.
Also, here’s some list of plugins that use a lot of resource: https://www.peopleshost.com/wordpress-high-resource-usage-plugins/
Hope this helps.

Best regards,
Nikko

Hi Tobias,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Tobias777G,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Mark,

That version of Enfold is still using the old API (username and API key) which envato has already deprecated therefore you can’t update it with the usual method.
You can do the following process instead:

First make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

Best regards,
Nikko

Hi designyvr,

Can you try to follow the solution posted on this thread: https://kriesi.at/support/topic/imported-adobe-webfont-without-effect/#post-1295055
Since you already have the WOFF file, you can use that to convert to other formats.
Hope this helps and just let us know if there are instructions that might not be clear.

Best regards,
Nikko

Hi ilkbaharkunduzu,

We are happy to hear that there are some improvements.
As for increasing CPU usage, that is because of the improvements being made to WordPress, Themes, and Plugins.
Usually, it’s security and feature updates consuming more resources like, cpu and memory.
Try to go to Enfold > Performance and disable some options that are in there that you may not be needing.

Best regards,
Nikko

Hi Martin,

There’s no option for that but it’s possible with CSS.
Try adding this CSS code in Enfold > General Styling > Quick CSS:

#header #avia-menu > li:first-child > a > .avia-menu-text {
    color: blue;
}

Just change the color.
Hope it helps.

Best regards,
Nikko

Hi 4Guys Autobarn,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi wzshop,

We apologize for the delayed response.
The avia_fade_move_down animation is defined in css > shortcodes.css, try to exclude that css.
Or you can try to re-add this CSS:

@-webkit-keyframes avia_fade_move_down {
  0%   { -webkit-transform:translate(0,-20px); opacity: 0;  }
  50%  { opacity: 1;  }
  100% { -webkit-transform:translate(0,20px); opacity: 0; }
}
@keyframes avia_fade_move_down {
  0%   { transform:translate(0,-20px); opacity: 0;  }
  50%  { opacity: 1;  }
  100% { transform:translate(0,20px); opacity: 0; }
}

Best regards,
Nikko