I have since updated the theme, and now only chrome on desktop is working. Chrome on iPad isn’t working, and firefox isn’t working on any type of browser as far as the sliders go. It also doesn’t work in safari. This is very frustrating as I purchased this theme because the developers showed pride in the theme by advertising it as responsive and functional on all browsers. The Slider is a pinnacle part of the theme, as a short code within the theme builder, but it seems to be neglected on this latest update on every single browser except Chrome. This is a huge problem. Please help me figure out how to make sure the slider works on ALL browsers, as this theme advertises.

This actually helps a lot. believe it or not, media temple was about 1% as helpful as your post. Thank you for your time!

Awesome Ismael! Thank you so much. Feel free to close this ticket!

Fantastic. Thank you so much for providing your help on this.

One last question: is there a way to have the icons that aren’t given a circle border be a bigger size than the icons that have a circle selected. Reason being, is I use both on my site, and make the on page navigation arrow icons much larger than the other icons in order for them to be seen. This code makes all icons the same size, making the arrows pointing down the page hard to view on mobile.

Thanks again!!

PS

just wanted to say that this actually really improves the mobile experience of the theme. I’ve ran dozens of trials and put in support tickets for mobile crashing and I think the CSS may have been a main culprit. Please pass on to anyone having issues with mobile if their page is using any type of CSS that mine is. This includes safari, firefox, and chrome.

Thanks again Josue and support team!!

Thank you again Josue! This worked, but to a limited extent. The Icons on mobile are causing the browser to crash due to the CSS. Is there a way to disable the CSS as well on the icons in regards to their transition and the shimmer the icon border puts off when hovered? I still need the tool tips so that on mobile, when someone selects an icon that links to another page, they can see the tool tip then push the button again. If this is not doable, I guess I will do away with the tool tips but it’s not preferable since it’s such a cool feature.

I’d keep the CSS in general but it doesn’t seem to want to render consistently.

Thanks again!

Hello. I have always had that option checked. Did you see something in the code that made you recommend this? Are responsive CSS queries missing from the site? What could cause this?

Feel free to close this looking at isolating this issue. Will put in another ticket once I have more information.

Feel free to close this ticket thank you!

If I use this, where do I update within the interface? I don’t like to update themes manually via FTP as that can cause issues sometimes if not working properly.

I found the source of the image size error sorry for the confusion. When loading an image as a background image, the automatically selected size is not the size of the image. Working on optimizing that now.

In regards to loading images to fit the right size, on mobile, is there a way to load a different background that is better for the screen? The big image backgrounds kill mobile page load speed.

Josue,

You are awesome. Have a great weekend!

(feel free to close this)

I’m going to build a few layer sliders and return to this thread with examples of what I need help with. Layer slider caused a lot of issues which is why I guess I was referred to Rev slider, which works perfectly on other themes, but lags on Enfold big time, most likely due to native Enfold code vs Rev slider plugin code.

I have also used layer slider full screen without issue before, so the grid itself may be the issue since you said it doesn’t incorporate some forms of media.

Devin,

I appreciate your response, but as a mod, your experience as a developer is black and white to your theme customers. I worked through the heartbeat API and all your other recommendations, and keep coming back to the notion that the theme is the issue, as I have multiple themes running with no instances of these exact problems. They are specific to Enfold.

Thank you for letting me know that you have everything figured out, but I will continue to project screen shots onto the support forum until I get an answer that says more than “well it works for me”. Granted, your response is detailed and relevant which I appreciate, and thank you for notifying Kriesi, but I also have downloaded dozens of themes and never had these issues either. I believe it is various theme related issues in the .PHP that is causing these unnecessary calls.

Frankly speaking, it’s evident that the the PHP calls, HTTP requests, and other redundant calls are keeping the site from loading even on the most basic of pages, and it still crashes mobile browsers. I really didn’t think it would take this much effort on the forum to get some exact answers. Let me know if you need access to provide better insight

Link to various server related issues triggered by Enfold: http://www.schneidercentre.com/example