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Hi,
Please don’t feel that you are asking annoying questions! We want to help you make your site the best with Enfold! :)
Let us know if we can close the thread after you get this issue resolved. If you have more questions on a different issue please open a new thread, as this one is getting long.Best regards,
MikeHi,
The Custom Shop page is apart of the Enfold 2017 Demo.
To purchase please go to: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
After you purchase you will download the .zip file and open to find another .zip file inside called enfold.zip which you will upload to your WordPress templates and activate.
Then from the theme options choose “Demo Import” and choose Enfold 2017 to install.Best regards,
MikeHi,
While the weather plugin is working in Chrome & Edge, in IE11 it returns a empty div, so this is a plugin limitation with IE11. I tried to research further but the plugin has not been updated in 7 years. You may be better to find a different plugin or just let the IE11 limitation be. Please note that IE11 has been replaced by Edge fewer people use it daily.
Best regards,
MikeHi,
Thank you for making this change, I see the expected results.
Perhaps try clearing your browser cache. Please see screenshot in Private Content area.Best regards,
MikeHi,
Your page had a boxed,look because there was a missing } in your General Styling > Quick CSS field
I corrected, Please clear your browser cache and check.Best regards,
MikeHi,
To have the the left hand edge of the phone number to align with the left hand edge of the grey boxes in the main body section for the screen sizes we talked about earlier, I changed your css in the General Styling > Quick CSS field to this:@media only screen and (max-width: 1373px) { div .logo { left: 3%!important; top: 20px!important; } } @media only screen and (min-width: 1373px) and (max-width: 1490px) { div .logo { left: 6%!important; top: 20px!important; } } @media only screen and (min-width: 1490px) { div .logo { left: 10%!important; top: 20px!important; } }Notice that I used percentages instead of pixels so that it would adjust better. If you find a group is off a little, please adjust to suit.
Best regards,
MikeFebruary 9, 2018 at 3:21 pm in reply to: Update Enfold 4.2.3, WordPress 4.9.4 – Avia Layout Builder not working #910281Hi,
Thanks for sharing your solution, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Please include the url address to your site, I don’t see it, only the login information.Best regards,
MikeFebruary 9, 2018 at 3:15 pm in reply to: Centering layout elements with a total width smaller than the page width? #910278Hi,
Thanks for sharing the code. Please put the three 1/4 columns in a color section, and then add this code in the General Styling > Quick CSS field:.post-entry-3143 .entry-content-wrapper { display: flex; justify-content: center; }I’m going to assume that the “post-entry-3143” is the same number on your site as this was your code, but if not adjust the number to match your site. If this still doesn’t work then set up the color section and include the url to the page in question so we can adjust.
Best regards,
MikeFebruary 9, 2018 at 2:58 pm in reply to: Update Enfold 4.2.3, WordPress 4.9.4 – Avia Layout Builder not working #910275Hi,
That is strange, because I was able to add a text block element to a page and save with no errors, I then removed it.
I tested with Windows Chrome, which browser are you using?
Does your error happen on every page or just some? Can you try with a different browser?Best regards,
MikeHi,
I have taken a look and found that the image url was giving a 404 error, so I corrected. But changes are not showing, so I tested for a cache by putting the word “test” in the alt tag and cleared my browser cache, but the change is not showing on the front end.


I don’t see a cache plugin on your site, so I assume that you have a cache on your webhost, please check with your webhost.Best regards,
MikeFebruary 9, 2018 at 2:22 pm in reply to: Delete the tooltip appearing on the easy sliders' images #910266Hi,
That is a little harder, but this solution may work for you:
https://kriesi.at/support/topic/how-to-remove-tooltips/#post-224464Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Sorry, do you have a custom login address, the normal one shows a error. Or perhaps you are blocking US IP addresses from the login?Best regards,
MikeHey quebag,
Can you please include a admin login in the private content area so we can take a closer look.Best regards,
MikeFebruary 9, 2018 at 1:50 pm in reply to: Urgent – Menu/Logo Broken After Theme Update to v 4.2.2 #910253Hi,
Thank you, is there anything else we can help with or shall we close this then?Best regards,
MikeHi,
Glad this was helpful, if your interested we also have some Video Tutorials on all of the elements.Best regards,
MikeFebruary 9, 2018 at 1:44 pm in reply to: Delete the tooltip appearing on the easy sliders' images #910249Hey Charlotte,
Try this code in the General Styling > Quick CSS field:span.av-masonry-date {display:none !important;}If you would like this code to only work on one page, please add the page ID before the span.
Best regards,
MikeHey iainpdavies,
These options are working on my install of Enfold,
please clear any cache plugin and your browser cache and check again. If you are still having trouble please include a admin login in the private content area so we can take a closer look.Best regards,
MikeHey emanuelecocchiaro,
Please try editing /wp-content/themes/enfold/css/shortcodes.css
on line 3814 you will find this code:.responsive .av-horizontal-gallery-img{ height: auto; width: 100%; -webkit-transform: translate(0, -50%); -ms-transform: translate(0, -50%); transform: translate(0, -50%); top:50%; position: relative; }change to look like this:
/*.responsive .av-horizontal-gallery-img{ height: auto; width: 100%; -webkit-transform: translate(0, -50%); -ms-transform: translate(0, -50%); transform: translate(0, -50%); top:50%; position: relative; }*/If this works for you you can add this modify copy to your child theme.
Best regards,
MikeFebruary 9, 2018 at 12:46 pm in reply to: Update Enfold 4.2.3, WordPress 4.9.4 – Avia Layout Builder not working #910233Hey NadjaJacke,
Please check what PHP version your webhost has installed, some people have found that having their webhost upgrade to PHP v7 has solved this issue. If you still have trouble after this please include a admin login in the private content area so we can take a closer look.Best regards,
MikeHi,
Sorry I was unable to login, and now seem to now be locked out. I see your css is coming from a minifying plugin with this address:
/wp-content/cache/minify/4ff13.css
Can you please disable the minifying and caching plugin. Can you also try using the Temporary Login Without Password plugin, as I see we have been having login issues.
I assume your form layout was created with custom css, so can you also include ftp access, I would like to see if your custom css is still at:
/wp-content/uploads/dynamic_avia/enfold.css or enfold_child.cssBest regards,
MikeHey Munford,
Try this code in the General Styling > Quick CSS field:@media only screen and (max-width: 767px) { .flex_column.av_three_fifth.flex_column_div { padding: 20px !important; } }Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
I took a look at your site and can see that your a very old version of Enfold v3.8.4
Normally we would say that a update should not effect your site, but you should always make a backup first.
But I’m not sure how the elements have changed since v3.8.4, you may experience minor changes.
I don’t want to scare you, most likely all will go well.
Your custom css with stay in tact, and I didn’t see any custom functions in functions.php, but you said that you made some custom edits to some template files, do you know which ones? You will need to download and save these or they will be lost, Then you will need to make the changes to the new files.
After you update you should install a child theme so your custom changes will be saved. Read about it & Get it here
Please check with your webhost to find out what PHP version you are using, hopefully 5.6, but it could be older.
Because you are looking for work, and can’t have any down time, my recommendation is to create a staging site. That is make a sub-domain, install WordPress on it and migrate a copy of your site to it: all-in-one-wp-migration plugin.
All-in-One WP Migration tutorial
Then update it to see how it goes, then you can make any adjustments you need to with no stress. Once done you can migrate it to your live site very easily. Best case is that this will take you a couple of hours and will have no issues, worst case you will need a little help making some minor changes and we will help :)
Ask your webhost to help you create a sub-domain with WordPress on it, call the sub-domain “staging” or anything you like. Then read the “all in one” tutorial above, it’s easy to use. Then try updating the staging site manually via FTP: https://vimeo.com/67209750
it will be better than the auto update. If you have any questions let us know.Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:p.comment-form-author,p.comment-form-email { display: flex; justify-content: center; margin-right: 40px!important; } #commentform label { position: relative!important; left: 275px!important; }Best regards,
MikeFebruary 9, 2018 at 5:46 am in reply to: White Logo on one page and black logo on all others? #910116Hi,
Please try adding the code above to the end of your functions.php file in Appearance > Editor.
When editing functions.php you should use the child theme, so your changes will not be lost with future theme updates Read about it & Get it here
To change the menu text color for the same one page, Try this code in the Enfold Theme Options > General Styling > Quick CSS field:#top.page-id-65 #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text { color: #000 !important; }Best regards,
Mike -
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