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Viewing 30 posts - 29,341 through 29,370 (of 34,859 total)
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  • in reply to: Can't Drag and Drop Widgets #912002

    Hi,
    I’m able to login to FTP, but unable to retrieve directory listing, please advise.
    Please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Masonry gallery opening in lightbox #911689

    Hi,
    I believe that I understand that you wish to show a portfolio grid on your homepage, that will open a lightbox to show the images in a portfolio, that is not displayed on the homepage. Your tests show that the portfolio grid opens a lightbox that shows the other images displayed on the homepage.
    Unfortunately this is the correct behavior of the lightbox, it displays the images from the page. But there are other options that may achieve what you would like.

    Using the “portfolio grid” try the “Link Handling” option set to “Open a preview of the entry (known as AJAX Portfolio)”
    2018-02-13_064756
    This will open the portfolio grid image to show the other images in the portfolio that have been added to the “Ajax Portfolio Preview Settings” option.
    2018-02-13_065058
    This is how the element will look before clicking one:
    2018-02-13_065301
    This is after clicking one:
    2018-02-13_065553
    I know this is not opening in lightbox, but it is keeping your visitor on the same page, otherwise you would need to link your images to another page were those product images would open in a lightbox.
    Hope this helps.

    Best regards,
    Mike

    in reply to: How to add the "button" element to the "table" element? #911681

    Hi,
    Please try using the “Button Row” option, then click the + symbol to add the button
    2018-02-13_062049

    Best regards,
    Mike

    in reply to: Layer Slider Appearance (Desktop and Mobile) #911677

    Hey jimmiesner,
    When I view your site the navagation appears near the edge of the screen midway, which is the correct location. Please see screenshot in Private Content area.
    What I do notice is that your slides are very small on desktop, this is why it is even smaller on mobile. Try the settings to make the sliders full size for desktop. If you would like us to take a look, please include a admin login in the private content area .

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: WooCommerce checkout text fields not centered in mobile view #911675

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to right align the text in an image hotspot element? #911672

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can't Drag and Drop Widgets #911671

    Hi,
    I’m not sure why you are experiencing this, the child theme functions.php is working on my install. I couldn’t investigate on your site as the Appearance > Editor is not an option.
    Please include FTP access in the Private Content area, so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Background video not playing on first time loading the page #911669

    Hi,
    I checked on Chrome, Firefox, IE11, & Edge in Windows 10 and it is working now.

    Best regards,
    Mike

    in reply to: Google adwords on mobile #911663

    Hey Tobiy,
    When I view your site at 768px and below, I get the java error “adsbygoogle.push() error: No slot size for availableWidth”
    2018-02-13_053343
    This is a adwords limitation, a possible solution can be found here

    Best regards,
    Mike

    in reply to: How to right align the text in an image hotspot element? #911657

    Hey DROR,
    Try this code in the General Styling > Quick CSS field:

    .av-tt-hotspot.av-tt-pos-left .inner_tooltip p{
        text-align: right !important; 
    }

    Best regards,
    Mike

    in reply to: Can't Drag and Drop Widgets #911645

    Hi,
    All of the widgets seem to be working at the testing site, please try.

    Best regards,
    Mike

    Hello Pardeep,
    On my initial investigation once I found that disabling the plugins seem to solve the issue it seem to make since as we see these types of conflicts often. But now that you say that the issue continues, I believe that this is a server issue as “The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.” is the standard Apache response to a 503 error.
    Please check with your webhost to review the error logs and if they can address.

    Best regards,
    Mike

    in reply to: Enfold Portfolio Thumbnails are not resizing. #911510

    Hi,
    I took a look at the portfolio settings and set the “Portfolio Grid Image Size” so they would all be the same size. They seem to be showing much better now, please check.
    Perhaps this was the setting you had a while back, as you said you thought this issue had started occurring before the update.

    Best regards,
    Mike

    in reply to: Add a new social icon to top of page #911486

    Hi,
    I have adjust the code here and tested on my localhost
    Step 1: add this code to your functions.php
    under: if(isset($avia_config[‘use_child_theme_functions_only’])) return;

    function avia_add_custom_icon($icons) {
    $icons['houzz']	= array( 'font' =>'fontello', 'icon' => 'uf27c');
    return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
    $icons['Houzz'] = 'houzz';
    return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    Step 2: Download the Houzz font from http://fontello.com/ (use the fontawesome one) and upload to Enfold/Import/Export and click on the Upload/Select Fontello Zip Font
    Step 3: At this point, you should see the Icon that you can use in the drop-down menu of the Enfold/Social Profiles section.

    Best regards,
    Mike

    in reply to: Google Maps: "Sorry. We have no imagery here." #911468

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problems display different browsers #911458

    Hi,
    When I look at the menu on the two pages they both look clear to me, but I think are are asking for a thinner font. The font on your site is Lora and on Google Fonts you can see the thinnest it is offered at is 400, so the 100 in your css won’t make a change. I would recommend changing fonts if you want a thinner font. The font in the menu on the second site is cardo-reg, but it doesn’t look thinner to me.

    Best regards,
    Mike

    in reply to: WooCommerce checkout text fields not centered in mobile view #911454

    Hi,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 767px) {
    .responsive #top .col2-set .col-1, .responsive #top .col2-set .col-2, .responsive .cart-collaterals .shipping_calculator {
        width: 100%!important; 
    }
    }

    Best regards,
    Mike

    in reply to: Can't Drag and Drop Widgets #911451

    Hi,
    I’m unable to find the login page on this testing site, /wp-admin/ leads to a not found error, please advise.

    Best regards,
    Mike

    in reply to: WooCommerce checkout text fields not centered in mobile view #911118

    Hey frodolini,
    Please include the url to the page in question so we can take a closer look. On my localhost the default setup is two columns:
    2018-02-12_074719

    Best regards,
    Mike

    in reply to: CSS code for contenttable styling #911116

    Hey netfex,
    Try this code in the General Styling > Quick CSS field:

    #top.page-id-1049 th {border-width: 0px!important; }
    #top.page-id-1049 td {border-width: 0px!important; }
    #top.page-id-1049 tr th:first-child, tr td:first-child{border-left-width: 0px!important; }
    #top.page-id-1049 tr:first-child th, tr:first-child td{border-top-width: 0px!important; }
    

    Please clear any cache plugin and your browser cache and check.
    If this is not what you had in mind, please include a screenshot to point out which borders to remove.

    Best regards,
    Mike

    in reply to: Can't Drag and Drop Widgets #911109

    Hi,
    I see that you have a child theme and 4 Enfold themes, which all seem to be named the same. So it is hard to tell which one the child theme is using. This could be a conflict.
    2018-02-12_071930
    Try keeping the child theme and v4.2.3, and removing the others. But I recommend backing up your site and theme settings, as I have seen a similar setup before that turned out to be a onion.
    If that doesn’t solve, then I see you have many woocommerce plugins and custom functions in your child theme functions.php.
    I recommend trying to disable your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    If this doesn’t solve then try removing all of your custom functions, if that resolves the issue, restore then one at a time until you find the one that is the cause. Please reload the widgets page between each setting change.
    Please let us know what you find.

    Best regards,
    Mike

    Hi,
    The polylang plugin seems to work on my localhost, perhaps another plugin is conflicting with it, the way to check that would be to disable all of the others, and if the polylang plugin works again turn on the others one at a time to see when the conflict occurs.

    Best regards,
    Mike

    Hi,
    Ok, so I had misunderstood which slider we wanted to hide, I thought it was the top one, but turns out it is in the 1/2 column. So forget the whole 1/2 column text being full width thing :)
    So this is the code I added:

    @media only screen and (min-width: 1040px) { 
    .homevideo {display:none !important; }
    }
    
    @media only screen and (max-width: 1039px) { 
    .homeslider {display:none !important; }
    }

    and I renamed your homepage elements & the Saryangdo hike post elements and unchecked the screen options for the elements, and cleared all 3 caches!
    Now the video in the slider auto plays for desktops & the video element shows for tablets and mobile.
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    I have found that deactivating some of your plugins solved the issue, please try activating them one at a time to find the one causing the conflict.

    Best regards,
    Mike

    in reply to: Add a new social icon to top of page #911031

    Hi,
    Please follow this solution for Adding Custom Social Icons to the Theme Options
    After you download the Fontello icon, this is an example of what your code should look like:

    function avia_add_custom_icon($icons) {
    $icons['houzz']	= array( 'font' =>'houzz', 'icon' => 'ue800');
    return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    function avia_add_custom_social_icon($icons) {
    $icons['Houzz'] = 'houzz';
    return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    Your new icon may appear at the bottom of the list.

    Best regards,
    Mike

    in reply to: How to display portfolio items in modal box #911021

    Hi,
    Sorry, The masonry element doesn’t open the images in lightbox.
    But Please feel free to request – or vote if already requested – such feature on Enfold feature request form.

    Best regards,
    Mike

    in reply to: Aria Fullwidth Slider broken #910800

    Hi,
    Thank you for the kind words, we are glad to help sort it out. Unless there is anything we can assist with shall we close this then?
    If you feel so inclined, sharing a review on Theme Forest would be very nice.

    Best regards,
    Mike

    in reply to: How to display portfolio items in modal box #910799

    Hi,
    Try using the Portfolio Grid element, it will give your the sorting and open the images in lightbox.

    Best regards,
    Mike

    Hey iedigitaldesign,
    I see that your fullwidth submenu is no longer underneath, perhaps you change your mind about using it, in case you still wanted to know why you had the issue, it was because your widget had padding covering over the submenu. Removing the padding and positioning the widget with “top” should solve this. Please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Site problems after WP update #910797

    Hi,
    Please endure that your webhost has PHP v7 installed, if that doesn’t solve then try Try to update manually via FTP: https://vimeo.com/67209750
    If you are still having the issue then Please open a new thread so we can assist, in these case we may want communicate in the Private Content area, but as this is not your thread you will not see what we write, nor will your shared info be private.

    Best regards,
    Mike

Viewing 30 posts - 29,341 through 29,370 (of 34,859 total)