Forum Replies Created
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AuthorPosts
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Hi,
@THP Thank you for sharing your solution, and thank you for using Enfold.Best regards,
MikeFebruary 15, 2018 at 3:11 am in reply to: SSL -> Product pages not visible and some images are broken #912580Hi,
Thank you for sharing your solution, this will be helpful in the future as I use windows and so many customers use mac.
We will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
I remember a few months ago that another was having issues with Strato, turned out they were blocking the IP to kriesi.at, where the demos are stored. I remember the customer contacted their support and had the block removed for their site. Please give this a try strato can read your error log and adjust their filter so the demos can be imported.
Otherwise with the info we requested we can try a manual import.Best regards,
MikeHi,
Oh I see, this is not your thread, so you won’t see it. Which host are you using? There are a couple that are having issues such as Godaddy. If you open a new thread with your admin login, ftp login, and cpanel login (for your database) in the Private Content area, and state which demo you would like I can manually install it tonight.
Please note that as this is not your thread your info will not be private in this thread.
If you want to try the above link: Med Demo Uploads folder: https://www.dropbox.com/s/n1j7gheluc0q1p1/Med_Demo_uploads.zip?dl=0Best regards,
MikeHi,
I was able to login to your ftp, but I see that your child theme functions.php is working correctly with the login image function that you have & with another function that I tested with.
Perhaps I’m getting confused, first we were talking about your widgets and now that your functions.php is not working, we have also covered two different sites. Was the first issue solved?
The reason you didn’t see my screenshot is because this is not your thread.
Please note as I wrote earlier “as this is not your thread your info will not be private.”
Perhaps you could clarify which issue we can assist with in a new thread.
Thanks for your patience and understanding.Best regards,
MikeHi,
It looks like you tried to import the Med Demo but the images in the uploads folder are missing, attached in the Private Content area is a copy of the folder, please add the sub folders to yours via ftp.Best regards,
MikeFebruary 14, 2018 at 1:30 pm in reply to: ENFOLD 4.2.3: "elements" can be saved as templates, but cannot be moved back #912251Hi,
I’m not sure as I always clicked them, I’ll ask the team if they have any insight.Best regards,
MikeFebruary 14, 2018 at 12:35 pm in reply to: Adjusting the point where header-scrolled kicks in? #912234Hi,
I see that the top gap shows if you scroll down and then scroll up a little slowly, so I added this code in the General Styling > Quick CSS field:.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 135px!important; }
and it seems to solve, Please clear your browser cache and check.
For the second gap, it is where the anchor is on the page, in your color section. So I created a new anchor in a code block with this code:<a name="yhteystiedot"></a>
and it goes to the section without the gap, I also did this for #esittely.
Please check.Best regards,
MikeHi,
The way I’m reading the error is that there is not a banner to show for your screen width, my search found that AdWords recommends using expanded text ads to optimize your AdWords for mobile. Or perhaps there are other settings in your AdWords account. Sorry but AdWords isn’t our specialty and we don’t get a lot of questions about it.
All though I do notice that your css is written “width: auto; height: 100%;”
typically I would expect to see this written “width: 100%; height: auto;”Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeFebruary 14, 2018 at 5:08 am in reply to: Having an issue with background image responsiveness #912100Hey Lukerk,
To solve the buttons on your homepage, Try this code in the General Styling > Quick CSS field:@media only screen and (max-width: 767px) { .responsive #top.home #wrap_all .flex_column.avia-builder-el-18, .responsive #top.home #wrap_all .flex_column.avia-builder-el-20, .responsive #top.home #wrap_all .flex_column.avia-builder-el-2, .responsive #top.home #wrap_all .flex_column.avia-builder-el-4 { display: flex!important; justify-content: center!important; } }
I read the post you linked to, but when looking at your site I’m unsure which background image you are having issues with. Please include a screenshot of the element and of how you would like to see it.
Best regards,
MikeHi,
If I understand correctly, this is the code you want to use for your site at mobile size, To make a code only target your site in mobile please add your code to this code:@media only screen and (max-width: 767px) { /*your code here*/ }
So it would look like this:
@media only screen and (max-width: 767px) { #socket .container { padding-top: 10px; padding-bottom: 50px; } }
Best regards,
MikeHey Jan,
This sounds like a error in your page’s code. We have a new Enfold Shortcode Parser to solve errors caused by such errors. On your duplicated site please add the tab section back, then Enable Avia Layout Builder Debug which will show the shortcode and the Enfold Shortcode Parser at the bottom of the page.
Please choose “Auto Repair Function enabled – Repairs errors in shortcode structure during update” from the options
Then update the page (save)
The parser will try to correct the errors
Then if you wish, you can view the errors repaired by clicking “show parser info”
Please test this on a copy of your site first, to see if it helps.Best regards,
MikeHi,
@JoHero sorry I was unable to get to the dashboard after logging in. It looks like a maintenance page. Please advise.
As for the German language moderators, I believe right now only the developers are German language, and they are working on the next update, thanks for your patience and understanding.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeFebruary 14, 2018 at 4:02 am in reply to: Currency switcher not showing on two of my multilingual websites #912078Hey simke4,
I’m not familiar with the currency switcher, is it a additional plugin?
Can you please include a admin login in the private content area so we can take a closer look?For the menu, please try Enfold Theme Options > Main Menu > Burger/Mobile Menu > Clone title menu items to submenu & choose “Create a clone for the title menu item” If you want users to be able to open the parent menu URL.
Best regards,
MikeHey ezUpstarts,
The logos are linked to the images and not to a site. Please check your links, or please include a admin login in the private content area so we can take a closer look.Best regards,
MikeFebruary 14, 2018 at 3:37 am in reply to: Posts Date on pages, Read More/Author font size, Excerpt line-height #912067Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeFebruary 14, 2018 at 3:35 am in reply to: Adjusting the point where header-scrolled kicks in? #912063Hey govus,
To adjust the scroll position for the scrolled header please try this solution
For your second question, I tested your site in Chrome, Firefox, & Edge and don’t see the gap for the missing logo. Can you include a screenshot pointing it out?Best regards,
MikeHey Eleina_Shinn,
Can you please include a admin login and ftp access in the private content area so we can take a closer look.
If you include your copy of Enfold v4.2.3 in a dropbox link we could try for you, please make a backup of your site.Best regards,
MikeHey philippott,
A Private post will be visible only to blog Editors and Administrators. Private posts are not visible in the Reader, feeds, or in any search. This means subscribers, contributors, and authors won’t see private posts.
Please read: Post VisibilityBest regards,
MikeFebruary 14, 2018 at 2:56 am in reply to: SSL -> Product pages not visible and some images are broken #912049Hi,
It looks like this plugin will rename the files and update the database: Media File Renamer
There maybe others, please check.
This plugin may help with future uploads: Clean Image FilenamesBest regards,
MikeHi,
Please try correcting your cors issue, you still have the errors. Please see screenshot in Private Content area.Best regards,
MikeFebruary 14, 2018 at 2:40 am in reply to: ENFOLD 4.2.3: "elements" can be saved as templates, but cannot be moved back #912040Hey Chris,
Please try clicking the template instead of dragging it.Best regards,
MikeHey kmcevoy101,
Try this code in the General Styling > Quick CSS field:span.blog-categories.minor-meta {display:none!important; }
Best regards,
MikeFebruary 14, 2018 at 2:22 am in reply to: Screen Options Tab Not Showing Up In Advanced Layout Builder #912036Hey cpetrie2001,
It looks like site 2 has some plugins such as Tinymse Advanced, have you tried disabling your plugins?
This option is available in the updated version of Enfold.Best regards,
MikeHi,
I imagine there are some plugins, but I don’t have any to recommend, sorry.Best regards,
MikeHi,
I created a copy of your layerslider, named “portfolio copy” and made it the active slider on the page, in that slider I made the videos 1250×703 & I removed the empty column on the page. Please review in all screen sizes. If you don’t like it, please change the slider back to “portfolio”Best regards,
MikeHi,
I have looked and your Google Map API is working, as well as your Google Map element, I created a test page to test. Please see URL in Private Content area.
Your PHP Time Limit is shorter now (30s) Please ask your host to correct as this may lead to errors in the future.
I see that you have a slow site, but I believe this is due to your webhost, your time to first byte is 6+ seconds, this should be 200-400 milliseconds, afterward your site loads in 2.5 seconds which is good. Please see this report Please ask your webhost to check.Please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfoldScroll to the bottom of the page to open a support ticket so offer further support.
Best regards,
Mike -
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