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Viewing 30 posts - 29,221 through 29,250 (of 35,061 total)
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  • in reply to: Zendesk Widget Not Working with Enfold #918769

    Hi,
    Please let us know your results.

    Best regards,
    Mike

    in reply to: blog set up #918768

    Hi,
    For the homepage ” / ” Try this code in the General Styling > Quick CSS field:

    #top.home .text-sep.text-sep-date {display:none !important;}

    To change the “Share on Facebook” popup text for your Facebook social button, Please via FTP, try editing /wp-content/themes/enfold/includes/helper-social-media.php
    On line 147 Look for:

    'facebook' 	=> array("encode"=>true, "encode_urls"=>false, "pattern" => "http://www.facebook.com/sharer.php?u=[permalink]&t=[title]"),

    Replace with:

    'facebook' 	=> array("encode"=>true, "encode_urls"=>false, "pattern" => "http://www.facebook.com/sharer.php?u=[permalink]&t=[title]" , 'label' => __("Share on Enfold",'avia_framework')),

    Adjust “Share on Enfold” to suit.
    This is the expected results:
    2018-02-27_193837

    Best regards,
    Mike

    in reply to: Problem uploading Demos #918766

    Hi,
    @wukuadad Are you using the Pro version? Which host are you using? Please open a new thread so we can assist, we may want communicate in the Private Content area, but as this is not your thread you will not see what we write, nor will your info be private. Thanks for your patience and understanding.

    Best regards,
    Mike

    in reply to: Problem uploading Demos #918765

    Hi,

    @millertimesites
    I would be more interested in learning the origin of your errors, such as if this begain after updating to v4.2.4 and if so how you updated. Please open a new thread so we can assist, we may want communicate in the Private Content area, but as this is not your thread you will not see what we write, nor will your info be private. Thanks for your patience and understanding.

    Best regards,
    Mike

    in reply to: Demo import didn´t working #918763

    Hi,
    I have just recived an update on the Strato webhost issues, up to now Strato has not been helpful, but this looks promising. Yet as to date we have not been able to confirm, but if you find this successful please let us know.

    A possible solution from the Strato team is that they believe that the PHP Boost option maybe the cause for the errors, and point to this help article to Disable the PHP Boost Look near the bottom of the page for “Enable PHP Boost” and do the opposite.

    Best regards,
    Mike

    in reply to: Distance between cells in Grid row #918476

    Hey seykom,
    Unfortunately the grid cells are designed to not have a space between them, as cells share their edges with each other. Please try using columns and add background-color to show the spacing.

    Best regards,
    Mike

    in reply to: Adding custom javascrtip to Enfold's Theme header. #918465

    Hey krzysztofjagusz,
    Perhaps this solution will work better for you: https://kriesi.at/support/topic/custom-js/#post-121061
    If you are still having trouble please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Upload Shop Demo does not work #918459

    Hi,
    Glad to help, have a great day.

    Best regards,
    Mike

    in reply to: Upload Shop Demo does not work #918455

    Hi,
    Sorry to hear that, if you should change your mind another user shared a possible solution from the Strato team.
    They believe that the PHP Boost option maybe the cause for the errors, and point to this help article to Disable the PHP Boost Look near the bottom of the page for “Enable PHP Boost” and do the opposite.

    Best regards,
    Mike

    in reply to: Two Google reCaptcha shown on the same page #918420

    Hi,
    I don’t believe that the custom solution can work showing 2 reCaptcha’s on the same page, I couldn’t find that this was ever the case. Rewriting the custom solution would require more coding than we can offer here. As a solution try disabling the sidebar contact form on your contact page, as they would not both be needed. To do so you could use a plugin such as Widget Logic

    Best regards,
    Mike

    in reply to: Problems after upgrade to 4.2.4 #918395

    Hi,
    Thank you for including the admin login info, but I was unable to get to the admin login screen, do you have a custom login address, or security plugin that is blocking some IP addresses?
    Please check and advise.

    Since I can’t see the error I’m not sure if updating via FTP is the solution. But you should be able to download the theme from your Theme Forest account.
    Here is how to update manually via FTP: https://vimeo.com/67209750
    Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Mike

    in reply to: Demo Import #918381

    Hi,
    Thank you for the information, I will share with others as it may be a solution.

    Best regards,
    Mike

    in reply to: blog set up #918218

    Hey macika,
    The difference between the two posts on your categories page is because one is built with the advanced layout builder and the other is built using the default editor.
    The default editor has a built in layout and style, while the advanced layout builder doesn’t. This is so you can customize how the advanced layout builder looks with the elements.
    To only show the date on your category pages, Try this code in the General Styling > Quick CSS field:

    .archive .text-sep.text-sep-date,.archive .blog-categories.minor-meta,.archive .text-sep.text-sep-cat,.archive .blog-author.minor-meta {display:none !important;}

    For the next question about the layout of the two posts, The difference between them is again because one is built with the advanced layout builder and the other is built using the default editor.
    For the last question, the featured images don’t show on category pages, but images in the posts do if they are built with the default editor.

    Best regards,
    Mike

    in reply to: Problems after upgrade to 4.2.4 #918192

    Hey Simplequery,
    Sorry, I don’t understand what you want to download, Can you link to the thread you are referring to?
    Which plugin are you having trouble with?
    We can’t see the post you are linking to without being logged into your site.

    Best regards,
    Mike

    in reply to: Icons not showing on Verizon Ellipsis Tablet #918186

    Hey Verdaccio,
    Are they the animated icons that appear as you scroll though the page? If so your mobile browser may not be allowing js by default, check the settings.
    You can use remote debugging for your Android device to find out why: Remote Debugging Android Devices

    Best regards,
    Mike

    in reply to: Can't import Demo content #918181

    Hey birte5,
    Please try to increase your php memory limit, this article explains how: Increase PHP Memory Limit in WordPress

    Best regards,
    Mike

    in reply to: Social Icons with text next to each other in footer widget #918180

    Hey navindesigns,
    You can enable debugging mode to see shortcodes you have created in pages using Advanced Layout Builder – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Or, You can switch to Default Editor and click on Magic Wand to see full list of shortcodes http://i.imgur.com/n4KXkdm.jpg
    then you can create any of them and copy/paste shortcode into any other content element or into text widget.
    For example, the shortcode for the phone icon is:

    [av_font_icon icon='ue854' font='entypo-fontello' size='20px'][/av_font_icon]

    Best regards,
    Mike

    in reply to: Parse error: syntax error, unexpected '$u011f' #918171

    Hey Carolina,
    It would seems that your file may be damaged, please try to update manually via FTP: https://vimeo.com/67209750
    Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Mike

    in reply to: Pass Error #918161

    Hey MarcWallace,
    I looked at your site and it seems you went back to v3.0.8? Did you restore from a backup?
    I recommend that you ask your host what PHP version is installed, wordpress is recommending v7
    Then try deactivating your plugins before updating.

    Best regards,
    Mike

    in reply to: Demo Import is not working #918151

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Internet Explorer 10/11 Site not showing complete #918133

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Zendesk Widget Not Working with Enfold #918131

    Hi,
    The zendesk code on your site is giving the error: “Unknown account”
    I’m thinking that asking zendesk if you are using the right code for your site is a good step.

    Best regards,
    Mike

    in reply to: Contact Forms not sending. Not in spam or inbox #918130

    Hi,
    Ok, so no gmail or yahoo, the email is going to your server, and no spam assassin on your server.
    Lets try using the WP Mail Logging plugin to see if your site is sending the emails and if there are any errors.
    Please include a admin login in the private content area so we can take a closer look and run some tests.
    I will try using the plugin and change the email to my address temporarily to find the error.
    This was the “Schedule a Free Demo” on your homepage right?

    Best regards,
    Mike

    in reply to: Main menu + sidebar menu widget in mobile burger #918128

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Enfold Demo Content Problem #918126

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Justification #917857

    Hey jonna_gaertner,
    Please try span or p instead of div, like this:

    <p style="text-align:justify">...</p>
    <span style="text-align:justify">...</span>

    But I would recommend using this code in the General Styling > Quick CSS field instead, (assuming it is for your team page)

    #top.page-id-92 .avia_textblock p {text-align: justify!important; }

    If this doesn’t help, please tell us which page and element you are having issues with so we can test.

    Best regards,
    Mike

    in reply to: Demo Import #917833

    Hi,
    Glad to hear, thanks for your patience.
    Is there anything else we can assist with on this issue, or shall we close this then?

    Best regards,
    Mike

    in reply to: Demo Import is not working #917831

    Hi,
    I was able to install the demo for you, be sure to check all of the WordPress settings as some might be different now.
    See Private Content area for new login details.
    Is there anything else we can assist with on this issue, or shall we close this then?

    Best regards,
    Mike

    in reply to: Demo Import #917812

    Hi,
    To change the language please check the WordPress Dashboard > Settings > General > Language of the website
    I try to change it for you, and think I picked the right one “Deutsch” but please check all setting, sorry.
    I’m not sure that you would want to import the theme settings, before it looked like the default theme, and the demo imported the “Shop” settings and colors?

    To solve I had to change the “table prefix” in your wp-config.php to match the database.
    I have had many people tell me the same about Strato Support, and for some reason Strato seems to be the only host that has this issue.

    Best regards,
    Mike

    in reply to: Demo Import #917623

    Hi,
    Good news!
    I figured out what went wrong, it was such a simple thing!
    Your new user name & password is in the Private Content area.
    Please check :)

    Best regards,
    Mike

Viewing 30 posts - 29,221 through 29,250 (of 35,061 total)