February 7, 2018 at 1:51 am #908875
After update to version 4.2.2, the menu shifts into the slider area and the logo gets bigger – not sure why.
Please see the screenshots added below.
And If I don’t update (ie roll back) I am unable to edit pages using the Avia builder – the system just sits and spins in the builder area whenever I try to edit any pages.
Essentially, I am stuck and unable to make any updates.
Help!February 7, 2018 at 6:16 am #908906
It looks like you currently are using Enfold Version: 4.0.5 with WordPress version: 4.9.3
Do you have a staging site with the Enfold 4.2.2 installed so we can take a closer look?
MikeFebruary 7, 2018 at 8:41 pm #909382February 7, 2018 at 9:02 pm #909410
Can you please update to 4.2.3 and let us know if that would solve the issue?
BasilisFebruary 7, 2018 at 10:28 pm #909438February 7, 2018 at 11:54 pm #909460
Can you please include a admin login to both sites in the private content area so we can take a closer look.
MikeFebruary 8, 2018 at 1:51 am #909493February 8, 2018 at 1:53 am #909494February 8, 2018 at 4:17 am #909547
For the .com site that has the logo issue, it seems the page markup is different than it should be. Try to update manually via FTP: https://vimeo.com/67209750 to correct the files
As a note, I couldn’t login to the .net site, the user & password are the same for both sites, perhaps you meant that, but please check the .net site’s login.
MikeFebruary 8, 2018 at 10:14 pm #909987February 8, 2018 at 10:15 pm #909997February 8, 2018 at 11:23 pm #910039February 9, 2018 at 4:27 am #910089
Ok, I have found and solved the issue. It was the link in the Enfold Theme Options > Header > Extra Elements > Phone Number or small info text:
<a href="https://YourSite.com/request-quote/">Request a Quote<a>
notice the closing a tag is missing the /
simply changing to:
<a href="https://YourSite.com/request-quote/">Request a Quote</a>
Sorry it took so long to solve :)
MikeFebruary 9, 2018 at 12:34 pm #910229February 9, 2018 at 1:50 pm #910253
Thank you, is there anything else we can help with or shall we close this then?
MikeFebruary 9, 2018 at 6:49 pm #910359February 9, 2018 at 7:11 pm #910367
Glad Mike could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)
The topic ‘Urgent – Menu/Logo Broken After Theme Update to v 4.2.2’ is closed to new replies.