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Viewing 30 posts - 28,981 through 29,010 (of 34,921 total)
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  • Hi,
    Sidebars will alway be below color sections because they are full width, but it looks like your page needs to have the header set to transparency.
    Here’s an example using your video:
    2018-03-04_121617
    But the way your sidebar is showing on that page reminds me of a plugin conflict, Try disabling your plugins.
    On your post though it looks like you added a color section to a post created with the default editor, which will not work well.
    Try using the advanced layout builder to create the post if you wish, but it’s not recommended to mix editor types.

    Best regards,
    Mike

    in reply to: Countdown language #921116

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Enfold – BBpress – Sidebar #921115

    Hi,

    Please go to Enfold theme options > Sidebar tab and make sure that have chosen to display sidebar on “Sidebar on Single Post Pages”
    Then go to Appearance > Widgets and add widgets you would like to display on your forum in widget area called “Forum”

    Best regards,
    Mike

    in reply to: Reinstall Theme / change demo #921113

    Hi,
    Unfortunately you would need to start over, but since you would only want to use the demo pages to learn from you could install a localhost on your computer and install enfold there. Here is a video how: https://youtu.be/AULUBUshg1I
    Or you could refer to the Enfold training videos I posted earlier whenever you get stuck on something, of course we will help too.

    Best regards,
    Mike

    in reply to: Product Columns Woocommerce #921111

    Hi,
    If I understand correctly you would like the column 1 shortcode to show as full width, and I assume centered.
    Try this code in the General Styling > Quick CSS field:

    
    #top div.columns-1 .products .product{
        width: 100%!important; 
    }
    #top div.columns-1 .thumbnail_container img {
        max-width: 300px !important; 
    }
    #top div.columns-1 .thumbnail_container {
        display: flex!important; 
        justify-content: center!important; 
    }

    Please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Issue on tablet en phone #921102

    Hi,
    It looks like the difference between the mobile view and the tablet view is the menu, please try this code in the General Styling > Quick CSS field to enable the mobile menu for the tablet view:

    @media only screen and (max-width: 1023px) {
    .av-burger-menu-main { 
         display: block!important; 
    }
    #top #avia-menu .menu-item {
         display: none!important;
    }}

    Please see screenshot in Private Content area of your current mobile and tablet views, should I have missed another difference.

    Best regards,
    Mike

    in reply to: Issue with site on mobile #921101

    Hi,

    @goldengate415
    Thanks for sharing your solution.

    Best regards,
    Mike

    in reply to: Enfold – BBpress – Sidebar #921098

    Hi,
    I see in your settings for the bbPress your forum title & base are both using the same word, the warning means that you should not use the same word. Try changing one and save your settings.

    Best regards,
    Mike

    in reply to: Avoid link images #921097

    Hi,
    If I understand correctly, you would like Disable Image Attachment Pages in WordPress Enfold doesn’t have a setting for this as it is done by WordPress, but the link points to some plugins that do.

    Best regards,
    Mike

    in reply to: Avia interface not loading + update button greyed out. #921091

    Hi,
    Thank you for sharing your solution, shall we will close this now?

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Update to the latest version! 4.2.5 #921089

    Hi,

    @HEF2015
    sorry for the late reply on your other thread, but it reads as though it is resolved?

    Best regards,
    Mike

    in reply to: Spa Demo #921088

    Hey David Magennis,
    I have included the Spa Demo uploads folder in a link in the Private Content area.

    Best regards,
    Mike

    in reply to: Blank site after updating to 4.2.5 – need help #921077

    Hi,

    @CodeSamurai
    I see that site 2 (Ashford) is now running v4.2.5 was this solved by replacing the enfold folder via ftp? As I look back it seems you wrote that it was updated via the admin panel?

    It looks as you are using v3.6.1 for the first site, the same method didn’t help this site?
    As I understand this is a production site that can’t be down, Please try creating a staging / testing site on a sub-domain with a copy of your site. This will allow you to test updates without effecting your production site, it will also allow us to help debug.
    Two good tools for migration to a staging site is Duplicator and All-in-One WP Migration Both have many videos on YouTube explaining the process.

    Best regards,
    Mike

    in reply to: Error 500 #921072

    Hi,
    Glad to hear that your site is back up and running.
    Please try creating a staging / testing site on a sub-domain with a copy of your site. This will allow you to test updates without effecting your production site, it will also allow us to help debug.
    Two good tools for migration to a staging site is Duplicator and All-in-One WP Migration Both have many videos on YouTube explaining the process.

    Best regards,
    Mike

    in reply to: Demo Not Working #921067

    Hi,

    @amazingcare7
    , sorry I was under the impression that you were trying to install Enfold on a localhost, with xampp and had connection issues. With this setup we can’t install it for you. Do you also have a IIS host running too? That would explain your issues, please see this video on such a setup: https://youtu.be/T8yglB59Xu0
    But perhaps with these issues in mind, using a webhost would be better, that way we could login to help. If you don’t want the test site to be public, there are many “maintenance” plugins that can hide your site until you are ready.

    Best regards,
    Mike

    in reply to: Blank site after updating to 4.2.5 #921065

    Hi,

    @craigriches
    thanks for your feedback, while this has helped some, your issue must be different. Glad your rollback worked.
    Please try creating a staging / testing site on a sub-domain with a copy of your site. This will allow you to test updates without effecting your production site, it will also allow us to help debug.
    Please open a new thread so we can assist, we will want communicate in the Private Content area, with login info, but as this is not your thread you will not see what we write, nor will your info be private. Thanks for your patience and understanding.

    Best regards,
    Mike

    in reply to: Woocommerce and lates Enfold with 503 Error problem #920912

    Hi,
    I’m sorry, I see the product page is down, I first time I looked the whole site was down. This is similar to another shop I’m working on. Please include FTP access and please add a dropbox link to the server error logs, post here whould be too much.

    Best regards,
    Mike

    in reply to: 4.2.5 / Woocommerce issue #920910

    Hi,
    @Keith I found that it is giving the 502 error on v4.2.5 but not on v4.2.4
    You had v4.2.3 on the staging site.
    I also updated woocommerce to 3.3.3
    Yet on my localhost Enfold v4.2.5 & woo v3.3.3 work good (PHP v7.0, 7.1, 7.2 windows)
    so this is odd. can you please add a dropbox link to the error logs for this afternoon? They would be too big to post here.
    I’m going to research it more to find the difference between the versions, and hopefully the logs will point to the issue.

    Best regards,
    Mike

    in reply to: Blank site after updating to 4.2.5 – need help #920902

    Hi,
    Do you have Wordfence? That maybe preventing loading of JS files within the uploads folder, Try to disable Wordfence or other security plugins.

    Best regards,
    Mike

    in reply to: Woocommerce and lates Enfold with 503 Error problem #920901

    Hey dhuet,
    I see you have Wordfence, that is preventing loading of JS files within the uploads folder, I disabled Wordfence and your site is now back up.
    Please check.

    Best regards,
    Mike

    in reply to: Error 500 #920900

    Hi,
    I tried to login via FTP but it seems the password is wrong, please check.
    Please try to download a new copy of Enfold v4.2.5 from Theme Forest, and delete your theme folder enfold via ftp, and then upload the new one.

    Best regards,
    Mike

    in reply to: Blank site after updating to 4.2.5 #920898

    Hi,
    Did you update Enfold to v4.2.5 via FTP?
    This could be the issue:
    We are rewriting the elements and changing the structure in the /config-templatebuilder/ folder, and when you update via FTP some of the older files are being left in the folder at: /wp-content/themes/enfold/config-templatebuilder/
    The solution is to delete the /config-templatebuilder/ folder via FTP and re-upload from the new v4.2.5 theme.
    Please try this.

    Best regards,
    Mike

    in reply to: Uncaught fatal error…line 265 #920896

    Hey Bodylogiq,
    Did you update Enfold to v4.2.5 via FTP?
    We are rewriting the elements and changing the structure in the /config-templatebuilder/ folder, and when you update via FTP some of the older files are being left in the folder at: /wp-content/themes/enfold/config-templatebuilder/
    The solution is to delete the /config-templatebuilder/ folder via FTP and re-upload from the new v4.2.5 theme.
    Please try this.

    Best regards,
    Mike

    in reply to: Blank site after updating to 4.2.5 – need help #920895

    Hi,
    Please try downloading a new copy of v4.2.5 from Theme Forest and delete your parent theme folder: enfold then upload the new one.
    Perhaps it is a similar issue with you but a different file.
    How did you update the theme the first time, FTP or admin panel?
    Does your webhost have cacheing at the server level?

    Best regards,
    Mike

    in reply to: blank screen after 4.2.5 update #920893

    Hey I,
    Did you update Enfold from v4.2.3 to v4.2.5 via FTP.
    We are rewriting the elements and changing the structure in the /avia-shortcodes/ folder, and when you update via FTP some of the older files are being left in the folder at: /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/
    The solution is to delete the /avia-shortcodes/ folder via FTP and re-upload from the new v4.2.5 theme.
    Please try this.

    Best regards,
    Mike

    in reply to: Countdown language #920886

    Hey pddcoms,
    I don’t think you can edit the file directy as it is compairing the text string with the language file. You could try editing the language file, but this may be easier to accomplish with the Say What Plugin
    Try adding the text you would like to replace, and your new text, and use ‘avia_framework’ as the Text Domain. This screenshot shows a example.
    2018-01-17_053252

    Best regards,
    Mike

    in reply to: 4.2.5 / Woocommerce issue #920883

    Hi,
    @Keith thank you for updating,


    @dhuet
    Please open a new thread so we can assist, we will want communicate in the Private Content area, for your admin login so we can take a closer look. But as this is not your thread you will not see what we write, nor will your info be private. Thanks for your patience and understanding.

    Best regards,
    Mike

    in reply to: Problems after upgrade to 4.2.4 #920881

    Hi,
    The reason your text is white for your Activity post types is because it is using the css from:
    /wp-includes/css/editor.min.css
    .js .tmce-active .wp-editor-area{color:#fff}

    Yet in a regular post type WordPress uses the css from:
    /wp-includes/js/tinymce/skins/wordpress/wp-content.css
    body {color: #333;}

    So I believe that the author of the custom post type should update which css file is used for the editor.

    Best regards,
    Mike

    in reply to: 4.2.5 / Woocommerce issue #920873

    Hi,
    I believe that I have found a related issue of updating Enfold from v4.2.3 to v4.2.5 via FTP.
    We are rewriting the elements and changing the structure in the /avia-shortcodes/ folder, and when you update via FTP some of the older files are being left in the folder at: /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/
    The solution is to delete the /avia-shortcodes/ folder via FTP and re-upload from the new v4.2.5 theme.
    Please try this.

    Best regards,
    Mike

    in reply to: Blank site after updating to 4.2.5 – need help #920870

    Hi,

    @Biggy
    , I was able to reproduce and have reported it to the rest of the team. Thanks again for sharing.

    Best regards,
    Mike

Viewing 30 posts - 28,981 through 29,010 (of 34,921 total)