Forum Replies Created
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AuthorPosts
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Hey CBMScUK,
Please include the url to your site so we can take a closer look.Best regards,
MikeHey altei,
You could try using the mega menu option

to have your large menu go across the screen.

Please see this documentation: Setting up your Mega MenuBest regards,
MikeMarch 23, 2018 at 4:44 am in reply to: Getting error message in header of page and cannot login to wp-admin #931765Hey trellyn,
Please add following code to functions.php file either though WordPress > Appearance > Editor or via FTPadd_theme_support('avia_no_session_support');Best regards,
MikeHey innature,
Typically this is due to a older PHP version being used by your webhost, please ask them to update your PHP version to v7
Another solution could be to replace your header.php with this one.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
I see your burger menu is to the left, logo centered, and shopping basket on the right.
Please see screenshot in Private Content area.
What other changes did you want?Best regards,
MikeHey Snerp,
Typically this error occurs when updating via ftp and not completely removing the old theme files, which prevents the avia-merged-styles stylesheet and js from being created.
Please try to rename your theme folder /enfold/ to /enfold-old/ and upload the new enfold theme again to /enfold/ and save the theme options again to create the avia-merged-styles stylesheet and js.
If this solves your issue, you can then delete the /enfold-old/ folder.Best regards,
MikeHey WHYSOHARD,
I see that you have imported the “Enfold 2017 Demo” to import the “Shop” demo now you should use the WordPress Reset plugin. You will want to first export your layerslider to save your work. Using the plugin will cause you to lose all of your work.
I believe this is what is causing your errors, but if you prefer we can assist installing the “Shop” demo.
Please include FTP access in the Private Content area, should we run into issues.Best regards,
MikeHey hazelallturf,
For the menu, please try going to Enfold Theme Options > Header > Menu and Logo Position > Logo left, Menu right
Then we can adjust your logo to be centered.Best regards,
MikeMarch 23, 2018 at 3:21 am in reply to: Accidentally registered the wrong email address – typo! #931751Hey Tim Gardner,
I have updated your account, Thank you for using Enfold.Best regards,
MikeMarch 23, 2018 at 3:14 am in reply to: I delete by mistake my EnFold Sql Database I reinstall the theme but I want …, #931747Hey helmerh,
If I understand correctly, you deleted your database and re-installed WordPress and Enfold.
Now you would like to get your content back?
Unfortunately your content was stored in the database that you deleted.
Luckily you have a backup, you will need to restore your backup.
Please ask your webhost to assist, as every type of backup is different and they know best how to use their backup best.Best regards,
MikeHi,
I found you were missing these 30 lines of code, so I added it in for you.
Please clear your browser cache and check.Best regards,
MikeHi,
Can you please include a admin login in the private content area so we can take a closer look. Also include the page and element with the h6 that you want to change, and what you want to change it too.Best regards,
MikeHi,
I do not believe that deactivating the plugins alone will work in this case, My research shows that your CloudFront account is linked to your domain with or without the plugins. You need to login to your CloudFront account and clear the cache or deactivate it, along with the steps above.Best regards,
MikeHi,Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you, I understand now :)
Try this code in the General Styling > Quick CSS field:.html_header_transparency.html_header_scrolldown #top #header_meta.av_extra_header_active { padding-top: 30px !important; margin-bottom: 1px !important; }Please clear any cache plugin and your browser cache, and check.
I wrote it to only work on pages with the transparency set to on scroll so it should not effect any other pages. If you want the bar taller than 30px, feel free to adjust.
Thanks for your patience.Best regards,
MikeHi,
I took another look with your Autoptimize plugin activated, and found in the settings under “CDN Options” the cloudfront.net url is entered, please try removing this url and save.
Also in the Total Cache plugin under CDN the same url is entered again with many options to host your cache on cloudfront.net
Please remove the url and settings.
I tried to purge the CDN cache but it may take a little time as the error still shows.
To get a cloudfront.net url, did you create an account with them? Can you login there and clear the cache?Once you are done developing your site, these options are a good idea, but as you can see while developing changes can be a challenge with such caches.
Best regards,
MikeHi,
Sorry, there is not a way to format the email that the admin or recipient receives without editing the theme files. That is change the layout. But with the screenshot of the email address field, I wonder if the formatting you are referring to is changing the email address that the user sees? We may have a fitter for that:// change from address add_filter('avf_form_from', 'avf_form_from_mod', 10, 3); function avf_form_from_mod($from, $new_post, $form_params) { $from = " (Email address hidden if logged out) "; return $from; }This code would be added to functions.php & adjust the address above.
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Yes please, I have found that your css seems to be missing some rules for the icon list, when I test with my version the icon-list shows correctly. Please see screenshot in Private Content area of my test.Best regards,
MikeHey Monique,
I see that you are using a child theme, have you tried adding your includes/helper-main-menu.php to your child theme to keep the same menu and social setup in the header?Best regards,
MikeHi,
Do you mean that you didn’t update via FTP before? If you update via FTP you must remove the old copy of Enfold competently before uploading the new version with FTP – otherwise the old elements will remain in /shortcode folder and be duplicate, which breaks the theme.
Please include FTP access in the Private Content area.Best regards,
MikeHi,
I see now, it looks like when you are logged out the site is loading from cloudfront.net a CDN service. While I don’t see a plugin controlling this, I assume this is a setting in your webhost cPanel.
Did you sign up for this service?Best regards,
MikeHi,
Thank you for that, the invisible head that appears when user scrolls down, seems to be working correctly now.
That is the header is not seen until the user scrolls down, is this what you meant?Best regards,
MikeHi,
We will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
I have checked your site and it looks like it is using a page for the homepage now, and the blog for the blog page now.
Please check again.Best regards,
MikeMarch 22, 2018 at 5:31 am in reply to: Remove Avia-google map 'toggle fullscreen view' controls on mobile #931028Hey Chnine,
Sorry the ‘toggle fullscreen view’ box is added by Google maps and can’t be hidden.
The map marker is centered when the page is loaded in the browser. I believe you are experiencing a non-centered map marker by loading the page and then adjusting the size of the window to emulate different devices. If you set the browser to the size you wish to test and then refresh you will find the map marker centers, as it will in the natural device.
This behavior is also controlled by Google.
Sorry, I wish I could have been more help.Best regards,
MikeHey marketingagency,
It looks as though your css in /wp-content/uploads/dynamic_avia/ is not loading, did you update via ftp or though the admin panel?
If you updated via FTP please try renaming the theme folder /enfold/ to /enfold-old/ and upload the new enfold theme again to /enfold/ and save the theme options again to create the avia-merged-styles stylesheet and js.
If this solves you can then delete the /enfold-old/ folder.Best regards,
MikeHey Niico93,
I looks as though you have the background set to contain, which forces the image to show it’s full width and distort to match the height of the section. Setting to cover would match the height but not show the full width.
Might I suggest that for mobile devices you replace the image with a solid color, because with all of the elements you have on the page, at mobile I couldn’t make out what the image was, it just looked brown to me.
Although at desktop there is enough room around the elements to see the image.
Otherwise my suggestion would be to set the background to cover and center the image on the barrel for mobile. We can help with this if you wish.Best regards,
Mike -
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