Hi,
Unfortunately it is not hopeful, after nearly a dozen cases Strato has offered a different cause in each case with none successful. The closest we ever got was that Strato is blocking the kriesi.at ip where the demos are stored.
The good news is after the demo imports, I have never heard a complaint about Strato.

In the future, try installing a localhost version of Enfold, install the demo you wish, then copy the images and database to your live site.

Best regards,
Mike

Hi,
Thank you for the login info, but I’m unsure of the site url, please include.

Best regards,
Mike

Hey Tom,
Have you tried to update your header.php with this one?
If so, can you please provide your admin login and ftp, in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Perhaps I should take a look at your setup, to understand better. Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hey kupecl,
I took a look at your site and it seems the layerslider is working with elements and images.
Please see screenshot in Private Content area.
The LayerSlider Plugin will show “not activated” because it is a bundled product, this is normal and it can not be activated. This is how the layerslider team wanted the bundle to work.
Only the non-bundled layerslider can be activated, with an additional layerslider license.
Hope this helps.

Best regards,
Mike

Hi,
When you installed via FTP, did you remove the old theme folder first? Please try this, don’t try overwriting the theme folder as it may leave files behind from v4.2.6
If this doesn’t help, Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Is there anything else we can assist with on this issue, or shall we close this then?

Best regards,
Mike

Hi,
If you are using the same class in the code as the solution, then this code in the General Styling > Quick CSS field should work:

.section-box a {
text-decoration: none!important; 
}

If not, please include the url to the page in question so we can customize for you.

Best regards,
Mike

Hey sitibus,
Try this code in the General Styling > Quick CSS field:

/* Transparent header on mobile */
 @media only screen and (max-width: 767px) { 
#top #wrap_all .av_header_transparency, 
.av_header_transparency #advanced_menu_toggle {
  background: transparent!important;
  position: absolute!important;
}}

Best regards,
Mike

Hi,
I see, that is because the Advanced Layout Builder that is built into Enfold and Elementor are not compatible. Try opening the pages with the ALB to see the layout. While Elementor is a nice builder, I believe you may find the ALB is quite powerful once you get the hang of it. Check out the video tutorials here at the bottom of the page, they show each of the elements in detail.

Best regards,
Mike

Hi,
Is there anything else we can assist with on this issue, or shall we close this?

Best regards,
Mike

Hi,
I see your webhost is Strato, unfortunately a manual install of the demo is necessary.
I have done this for you, please see Private Content area for new login details.
Please create new a login and remove the temp admin.

Best regards,
Mike

Hi,
Glad Rikard was able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
I replaced your code with this and it seems to work. Please clear your browser cache and check.

@media only screen and (min-width: 768px) and (max-width: 989px) {
#text-2 .textwidget div.iconbox_content {
	display: inline-block !important;
}
#text-2 .textwidget article.iconbox.iconbox_left_content,#text-2 .textwidget div.textwidget,#text-2 .textwidget div.iconbox_icon {
	vertical-align: top!important; 
}
}

Best regards,
Mike

Hey isarcolor,
Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike