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Viewing 30 posts - 28,801 through 28,830 (of 34,572 total)
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  • in reply to: Linking an image #917214

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Style special heading modern #917213

    Hey webWahine,
    To position the default special heading in the center of the page, try this css:

    .av-special-heading-h2.avia-builder-el-4 {
        float: none!important; 
       width: 50% !important;
       left: 28% !important; 
    }

    2018-02-24_131431

    Best regards,
    Mike

    in reply to: Contact Formular is not orking right #917207

    Hi,
    I tried with Firefox now and can’t reproduce, it may be a caching issue in your browser.
    I would offer that your visitors would most likely not send a message and resend right away, they would at least go to another page and then go back to your contact form to send another message.
    In which case I don’t believe you would have this issue.
    Please try that, send a message, go to your home page then go to your contact form (not back, forward) and try another message.
    I wish I could recreate your error so I could help.

    Best regards,
    Mike

    in reply to: Demo Not Working #917205

    Hi,
    The error you are getting has been known to happen with PHP v5.2, The latest WordPress recommends PHP v7
    How to configure PHP 7 in WAMP
    As for why it was taking a long time, this could also be due to the old PHP version, or something else, there are a lot of settings in wamp & it would be very hard for use to advise.
    Please try UwAmp, it is a portable localhost that you don’t need to install or config. See Private Content area.

    Best regards,
    Mike

    in reply to: Demo import error message #917202

    Hi,
    OK, I did it and it is working good, Please clear your browser cache and check.
    Please go though all of the settings on the site to ensure they are correct because as this was built on my localhost it may have some of my settings, such as the email address & the title for the site. If you see a extra user, you can delete it too.

    Best regards,
    Mike

    in reply to: 4.2.4 – Lost Customization Despite Child Theme #917194

    Hi,
    Ok, but please keep this in mind when you do update.
    Have a great day and Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Contact Formular is not orking right #917192

    Hi,
    Sorry I was unable to reproduce that, I tried many times with Chrome.
    So you send a message and get the successful message, which hides the form, and then you reload the page again and fill the form again but when you send this time you get a red border around the captcha, as if the answer is wrong?
    On the second try is the form automatically filling out?
    What browser are you using?
    Can you send a screenshot?

    Best regards,
    Mike

    in reply to: Level 1 Comment form vs Reply-to Comment Form #917187

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    Hey tom,
    To have the search icon only show when the burger menu is open, Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 767px) {
    .responsive #top .av-main-nav .menu-item-avia-special#menu-item-search{display:none!important;  }
    .responsive.av-burger-overlay-active #top .av-main-nav .menu-item-avia-special#menu-item-search {
        display: block!important; }
    }

    Best regards,
    Mike

    in reply to: Contact Formular is not orking right #917170

    Hey rixi,
    I have looked at your contact form and tested it, where it seems ok, but perhaps you can explain a little more about your issue.
    When you say that it is not working, is it from the user side, where the user gets a error message, or is it from the admin side where you don’t get the message?
    Please give as much detail as possible and explain the different methods you have tried to resolve this.

    Best regards,
    Mike

    Hi,
    Thank you for putting the site online, this will help a lot.
    I was going to work on #3 next:
    make the Porfilio showing from RTL as in your screenshot:
    https://image.ibb.co/fwSei7/Screen_Shot_2018_02_19_at_7_08_57_PM.png
    but I couldn’t match your screenshot with your site, perhaps it has changed.
    Please include the url to the element in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Demo import error message #917165

    Hi,
    I have included the Construction demo zip file in the Private Content area.
    In the zip you will find a uploads.zip that you will need to extract to your uploads folder, a wp-migrate file that is the database that you will need to overwrite your database with via PHPmyAdmin. Here is a video on how to do it (near the end) You will also find a login.txt for the login after you overwrite the database.
    Please note that you will lose all of your content and customization if you use this demo import, this database will only work on your one site.
    Please let us know if this works for you.

    Best regards,
    Mike

    in reply to: Level 1 Comment form vs Reply-to Comment Form #917164

    Hi,
    Ok, I removed the code:

    @media only screen and (min-width: 767px) { 
    #top #respond.comment-respond .comment-form-author input,#top #respond.comment-respond .comment-form-email input,#top #respond.comment-respond .comment-form-url input {
        width: 220px!important; 
    }
    #top #respond #commentform label {
        position: absolute!important; 
        left: 245px!important; 
    }
    }

    and added:

    #commentform label {
        position: unset!important; 
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Demo import error message #917132

    Hi,
    I can send you the files for you to do yourself, but I will need to login to your wordpress site to copy the database path to create the database for you on my localhost. The login above is not working for me, please check.
    Please note that you will lose all of your content and customization if you use this demo import, this database will only work on your one site.

    Best regards,
    Mike

    in reply to: Enfold Demo Content Problem #917128

    Hi,
    As we spoke about in a different thread, I have included the files for the shop demo for your site in the Private Content area.
    In the zip you will find a uploads.zip that you will need to extract to your uploads folder, a wp-migrate file that is the database that you will need to overwrite your database with via PHPmyAdmin. Here is a video on how to do it (near the end) You will also find a login.txt for the login after you overwrite the database.
    Please note that you will lose all of your content and customization if you use this demo import, this database will only work on your one site.
    Let us know if this works for you.

    Best regards,
    Mike

    in reply to: Upload Shop Demo does not work #917120

    Hi,
    @pixelstolife very good, I will add the files to that thread.

    @sommervogel I have included the files for the shop demo for your site in the Private Content area.
    In the zip you will find a uploads.zip that you will need to extract to your uploads folder, a wp-migrate file that is the database that you will need to overwrite your database with via PHPmyAdmin. Here is a video on how to do it (near the end) You will also find a login.txt for the login after you overwrite the database.
    Please note that you will lose all of your content and customization if you use this demo import, this database will only work on your one site.
    Let us know if this works for you.

    Best regards,
    Mike

    in reply to: Enfold 4.2.4 self-hosted video bug back…. #916993

    Hi,
    Sorry, but please try looking at your Fast Velocity Minify plugin page and click “view log” I believe it lists the paths to the js files that it has grabbed automatically.

    Best regards,
    Mike

    in reply to: Linking an image #916990

    Hey Eric,
    Yes you can, for example when you link to a anchor on the same page the link looks like this:
    #image
    when you link to a anchor on another page you will need to add the page like this:
    page#image
    This works good for buttons and links, but if you try to add this in a menu, wordpress will add http:// first, so for menus use this link format:
    /page#image
    Hope this helps.

    Best regards,
    Mike

    in reply to: sorry wrong theme question #916983

    Hi,
    In Firefox the error that linking from your site to steemit.com is:

    Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.

    2018-02-23_225419

    The X-Frame-Options response header, on the other hand, determines what other pages can use that page in an iframe.

    You are getting this because your site johnnyray.online is not the site that your WordPress is installed on, it is a iframe, or a window that shows your real site: sirjohn.org/mastersite
    2018-02-23_230023
    The site: steemit.com doesn’t allow this type of link. The error shows in Firefox because it obeys the message, but Chrome doesn’t.
    To solve install WordPress on johnnyray.online or have it redirect to with mask to sirjohn.org/mastersite

    Hope this helps explain.

    Best regards,
    Mike

    in reply to: Demo import error message #916976

    Hey DHB457,
    I was able to login, and have helped a few people with Strato host issues.
    In your case we should manually install the demo using WP Migrate DB plugin, Here is a video on how it works
    but as we need to install the database manually, we will also need your Strato webhost login to access PHPmyAdmin.
    If you feel comfortable installing the database, see the video, then we would only need FTP access to upload the files.
    Please add all logins in the Private Content area.

    Best regards,
    Mike

    Hey enfold-nick,
    Can you please tell us how you updated the site, FTP or from within WordPress? Do you have any security plugins?
    Please try to use FTP and delete the enfold folder at /wp-content/themes/enfold
    this is your theme folder, then upload the new theme folder to the same location. Please don’t try to overwrite the theme, it must be deleted first.
    Also please disable security and cache plugins first.
    If you are unsure about this, please include a admin login & FTP access in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Demo Import is not working #916967

    Hey montgomeryb009,
    We can try to manually install the demo for you using the WP Migrate DB plugin. Here is a video on how it works
    To do so we will need a admin login & FTP access in the private content area, If you feel confident in installing the database, (see the video), we could give it to you, otherwise we will need that access too. Typically cPanel access is required.

    Best regards,
    Mike

    in reply to: Upload Shop Demo does not work #916963

    Hi,

    @PixelstoLife
    , I will be happy to, first lets assume that your webhost has settings that will not allow you to install the demos, to manually install one of the demos you will need the files & the database.
    You could get these yourself by installing a localhost for WordPress and Enfold on your computer, then go though the process on installing the demo to your localhost.
    Then you will need the actual files, so copy all the files in the /wp-content/uploads folder:
    2018-02-23_214418
    and FTP to the same folder on your webhost.
    Then you will need the database, so you the plugin WP Migrate DB to copy your database. See this video on how to copy and import your database into PHPmyAdmin.
    And that is it. Of course if someone else has a localhost with the demo you want installed, they could give your the uploads files and database saving you a lot of work. But for it to work correctly they would need to login to your site to get the correct settings, as in the first part of the video.
    Sounds like you could use some help, Please open a new thread so we can assist, we will need to communicate in the Private Content area, but as this is not your thread you will not see what we write, nor will your info be private. Thanks for your patience and understanding.

    Best regards,
    Mike

    in reply to: Zendesk Widget Not Working with Enfold #916952

    Hi,
    Sorry that I was unclear, I’m unsure the role of the onesignal api on your site, but if it used by the zendesk it could also contribute to your issue. Mixed Content errors can effect many different files on your site, so correcting them is a good path to take.

    Best regards,
    Mike

    in reply to: 4.2.4 – Lost Customization Despite Child Theme #916948

    Hi,
    @WPTurnedUp
    Sorry for the delay, I wanted to find a solution that I could recreate… Please tell us how you updated, FTP or from within WordPress.
    To solve please delete the parent theme folder and all files via FTP, then upload the new parent theme folder and all files via FTP.
    In my test I cleared and disabled your caching plugins first, although I don’t think that was the issue, please try to do so too.
    Let us know if this solves.

    Best regards,
    Mike

    in reply to: Enfold 4.2.4 self-hosted video bug back…. #916941

    Hi,
    We will leave this open for now, & I can understand your concern. But I believe you are going to be very happy over the next few updates :)

    Best regards,
    Mike

    in reply to: Blog-Eintrag: Probleme mit Darstellung in Einzelansicht #916938

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: 4.2.4 – Lost Customization Despite Child Theme #916643

    Hi,

    @HolgerBusse
    did you happen to get a screenshot of the buttons before reverting?

    Best regards,
    Mike

    in reply to: Enfold 4.2.4 self-hosted video bug back…. #916622

    Hi,
    I think in your statement:

    On the Fullscreen Slider options, if I choose “hidden” controls instead of “default” controls, the controls don’t hide

    the reason the video controls don’t hide is because the option you are looking at is for the “Slideshow control styling” to show or hide the video controls please look at “Hide Video Controls” option, when you edit the video inside the Fullscreen slider.
    But with the “Fast Velocity Minify” plugin active none of these options allow the video to play in “chrome incognito” even though as we established earlier, the video will play in a normal chrome window. I have set the controls to default and the video still plays in normal chrome.
    But I have found that the error for the video not playing in “chrome incognito” with the “Fast Velocity Minify” plugin active is:

    Uncaught TypeError: footer-eb2377dd-1519352885.min.js:1399

    which is from the footer js file from the Fast Velocity Minify plugin.
    The good news is, if you go to the “Fast Velocity Minify” plugin settings and choose “Disable JavaScript processing” it solves the error and the video will play in “chrome incognito” just like the normal chrome.
    Now you can have the “Fast Velocity Minify” plugin active and play the videos.
    As a side note, I see you have some js listed in the “Ignore List” of the “Fast Velocity Minify” plugin, I imagine you could expand this list and not need to use the above setting.

    Please see screenshot in Private Content area.
    Best regards,
    Mike

    in reply to: 4.2.4 – Lost Customization Despite Child Theme #916509

    Hi,
    I wanted to let you know that I still have not found a cause for the change in those buttons yet, but I have come to the conclusion that your custom files were not touched while updating. I tested this by removing all of the code from within your child theme stylesheets and the buttons didn’t change. I will keep researching though.

    Best regards,
    Mike

Viewing 30 posts - 28,801 through 28,830 (of 34,572 total)