Hi,
We have recently discovered this and the dev team has worked out a solution for the next update.
Meanwhile, please try using v4.2.4 linked in the Private Content area. Please follow the steps above to install.
Thanks for your patience and understanding.

Best regards,
Mike

Hey KellyKilgallon,
I believe this was a failed image from the demo import, I recommend using the plugin Better Search Replace to find and remove the link in your database.
First make a backup of your database, then use the plugin with the link as the search and nothing as the replace, and the “dry run” box checked. This will just tell you if it’s found without changing anything.

If it does find it one time, you can run it again to remove it.
Please make a database backup first.

Best regards,
Mike

Hi,
I also don’t see woocommerce like you do, let me ask the rest of the team for their thoughts.

Best regards,
Mike

Hi,
Please see screenshot in Private Content area.
Can you add a screenshot of what you see?

Best regards,
Mike

Hi,
Here in the sidebar?

Best regards,
Mike

Hey Trent,
Sorry, the related posts element is not available when using the advanced layout builder. But you could copy the element and paste in a code block element to display in the advanced layout builder.
To do so, open a post that was built using the default editor, and inspect the element right clicking on the div and choosing “edit as HTML” from the menu, then copy the code and paste in a code block element.

This will use the same posts that you copied, which might be ok if you have some top posts that you want to display, but you’ll have to do this step with a few different times if you want to show different related posts on every post.

Another option might be to add a blog posts element to the bottom of your post, with the option to show a thumbnail image, and except, in a matching category. For my example here are the settings I used:

Here is the css I used:

.av-alb-blogposts .post-entry div.entry-content,.av-alb-blogposts .post-entry span.post-meta-infos {display: none !important;}
.av-alb-blogposts .post-entry .blog-meta .small-preview img {border-radius: 50%;}
.av-alb-blogposts .post-entry .blog-meta .small-preview {background:transparent!important;}
.av-alb-blogposts .post-entry h2.entry-title {margin-top: 10%;}

Here is the result:

not quite as nice as the first option, but it does pull from the categories or tags that you choose.
you may also need to adjust the css by adding “#top.single” to the beginning of each rule so it won’t interfere with the element used on pages.

Best regards,
Mike

Hi,
Would you mind if we tried a reset and reinstalling? Please include FTP access in the Private Content area

Best regards,
Mike

Hi,
I placed the code in your WordPress > Customize > Additional CSS
it seems to be working now, Please clear your browser cache and check.

Best regards,
Mike

Hi,
Unfortunately it is not hopeful, after nearly a dozen cases Strato has offered a different cause in each case with none successful. The closest we ever got was that Strato is blocking the kriesi.at ip where the demos are stored.
The good news is after the demo imports, I have never heard a complaint about Strato.

In the future, try installing a localhost version of Enfold, install the demo you wish, then copy the images and database to your live site.

Best regards,
Mike

Hi,
Thank you for the login info, but I’m unsure of the site url, please include.

Best regards,
Mike

Hey Tom,
Have you tried to update your header.php with this one?
If so, can you please provide your admin login and ftp, in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Perhaps I should take a look at your setup, to understand better. Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hey kupecl,
I took a look at your site and it seems the layerslider is working with elements and images.
Please see screenshot in Private Content area.
The LayerSlider Plugin will show “not activated” because it is a bundled product, this is normal and it can not be activated. This is how the layerslider team wanted the bundle to work.
Only the non-bundled layerslider can be activated, with an additional layerslider license.
Hope this helps.

Best regards,
Mike

Hi,
When you installed via FTP, did you remove the old theme folder first? Please try this, don’t try overwriting the theme folder as it may leave files behind from v4.2.6
If this doesn’t help, Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Is there anything else we can assist with on this issue, or shall we close this then?

Best regards,
Mike