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Viewing 30 posts - 241 through 270 (of 34,878 total)
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  • in reply to: Enfold Demo not available #1487433

    Hi,
    The WordPress login works fine, thanks.
    FTP is a way that we can upload the images to your site, this can’t be done though WordPress for the demo import process.
    Please see these two articles:
    https://www.ovhcloud.com/en/web-hosting/ftp-host/
    https://help.ovhcloud.com/csm/en-web-hosting-ftp-storage-connection?id=kb_article_view&sysparm_article=KB0052711
    We could copy the front page shortcode to your site, as the demo you requested only has one page, but you will need to edit the page elements and add your own images.
    Would you like us to do this? Otherwise if you are able to post FTP login we can probably also add the images.
    The standard demo import won’t work on OVH hosting because they block our IP address.

    Best regards,
    Mike

    in reply to: Enfold Demo not available #1487430

    Hi,
    It looks like you forgot the site URL, and can you include a FTP login also.

    Best regards,
    Mike

    in reply to: Home page slider and image galleries not working? #1487399

    Hi,
    The error in the browser console: Uncaught Error: Syntax error, unrecognized expression: #facilitytype=0&sortby=Date&view=Grouping&holes=3&timeperiod=3&timemax=42&timemin=10&players=0&pricemax=10000&pricemin=0&promotedcampaignsonly=false
    is from the code in your Golf Sim Booking menu item: https://www.golfnow.com/tee-times/facility/19545-fremont-clubhouse/search#facilitytype=0&sortby=Date&view=Grouping&holes=3&timeperiod=3&timemax=42&timemin=10&players=0&pricemax=10000&pricemin=0&promotedcampaignsonly=false
    The hash fragment (#facilitytype=0&sortby=Date…) resembles a query string, jQuery is trying to interpret it as a DOM selector (e.g., an element ID), which causes the syntax error.
    Try removing this menu link and see if it solves.

    Best regards,
    Mike

    in reply to: Site crashed when upgrading to PHP 8.3 #1487311

    Hi,
    I recommend removing this entire line or place this “//” at the beginning to disable it, if your site crashes you can log in to your FTP and remove the “//”, but I don’t think that it will.
    But I don’t want to try without FTP access.

    Best regards,
    Mike

    in reply to: Featured image box #1487310

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the login, I found that you are adding the “K” logo in your child theme functions.php
    Screen Shot 2025 07 28 at 3.41.23 PM
    You should remove this function, I could not, you may need to do so via FTP

    Best regards,
    Mike

    in reply to: Featured image box #1487267

    Hi,
    Thank you for your patience, I went to your sponsor page on your test site and changed the featured image for two more portfolio items:
    Screen Shot 2025 07 27 at 7.16.41 AM
    Then I went back and changed them again:
    Screen Shot 2025 07 27 at 7.20.29 AM
    I see that on your live site you are sill using the Block Editor, and “action” menu is not responding:
    Screen Shot 2025 07 20 at 6.41.08 AM
    When I switched to the Classic Editor it solved on your live site, I was able to change the image:
    Screen Shot 2025 07 27 at 7.33.48 AM
    I then switched the image back:
    Screen Shot 2025 07 27 at 7.35.48 AM
    Note that the core-data.min.js file this is giving you errors is a part of the Block Editor (Gutenberg), I don’t know why, I don’t see this error on my site, perhaps it is a plugin conflict. I see that you have a plugin called: Database Manager – WP Adminer
    Perhaps this corrupted the database?
    I recommend using the Classic Editor.

    Best regards,
    Mike

    in reply to: Blog not showing sorting options #1487248

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Mason Gallery color effect #1487247

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Plugin Conflict with Enfold Theme #1487246

    Hi,
    Thanks for your patience, but your thead is posted to our “contact form” area.
    Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.
    Please note that we are limited to supporting third party plugins, we are not familiar with the Moneris Gateway plugin, so perhaps this will require custom coding, we are not sure.

    Best regards,
    Mike

    in reply to: Blog not showing sorting options #1487242

    Hi,
    I can not see your blog as your site is in maintenance mode, so we would need a admin login. Your screenshot in not showing, To add a screenshot please try using an Screenshot service and pasting the image URL in your post.
    It sounds like you are using the masonry elemeant to show your blog with the sorting options, note that if you are only showing a few items the categories in the sort option will only show for these, not all possible categories, only categories for the shown items will show in the sort option.
    In this case you need to set the element to show more items to show at least one item from each category, or change the date published so at least one item from each category is shown on page load.
    Note that to see all items in each category you will need to show all items on page load instesd of just a few.

    Best regards,
    Mike

    in reply to: Mason Gallery color effect #1487241

    Hi,
    Try this CSS instead in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia_desktop #top .av-hover-overlay-active .av-masonry-image-container {
        opacity: 1;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Using special characters in Team member description #1487240

    Hey steviger,
    Unfortunately there is not another solution, adding special characters to title fields and some other fields breaks the structure, this is why the Dev Team placed the warning message. It may be best to advise your client to not use special characters, or advise them how to use the plugin.
    It would seem that if the client learned the HTML to add special characters, it is only a small step to change that for the plugin.

    Best regards,
    Mike

    in reply to: Hide video control on hover #1487113

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Hide video control on hover #1487111

    Hey fanlokbun,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .page-id-13 .mejs-overlay-button {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Strange position off logo after chaning Hosting #1487110

    Hey DutchPeter,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .logo img {
        width: 300px;
    }
    .logo a {
    	display: flex;
      align-items: center;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Can’t install any demo -curl error 28 #1487109

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Site crashed when upgrading to PHP 8.3 #1487088

    Hi,
    The error message says it is on: /enfold-child/functions.php on line 32
    The theme editor shows line numbers, can you look for line 32 and remove that code block?
    It might be in a snippet that starts above 32 and after, so remove the whole snippet.
    If you are not sure, add a admin login to the Private Content area so we can look.

    Best regards,
    Mike

    in reply to: button that opens / closes a section #1487086

    Hey kalla77,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    .page-id-12808 #av_section_3-fold-unfold {
    	display: none;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Bug in main menu – links not correctly displayed #1487085

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: A lot of Deprecation warnings in my error_log #1487083

    Hi,
    Very good, we will close this thread, you can follow the Github thread as the Dev Team reviews it.

    Best regards,
    Mike

    in reply to: Accordion menus not displaying on mobile #1487082

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unable to show 2 Mansory Galleries on one page #1487049

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unable to show 2 Mansory Galleries on one page #1487043

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-masonry-animation-active {
      opacity: 1 !important;
      transform: none !important;
      transition: none !important;
    }
    .av-masonry-animation-active .av-masonry-entry {
        visibility: visible;
        opacity: 1;
        animation: none !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Unable to show 2 Mansory Galleries on one page #1487038

    Hi,
    This one, right?
    Screen Shot 2025 07 20 at 10.05.32 AM
    The animation seems a little slow, do you have a caching plugin or a object-oriented server cache such as Memcached, Redis, Varnish, Litespeed, etc?

    Best regards,
    Mi

    in reply to: Blog Post View in Mobile #1487035

    Hey cnpetr,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
        .responsive #top #wrap_all .slide-entry {
            width: 100%;
        }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Unable to show 2 Mansory Galleries on one page #1487034

    Hey waveseven,
    I see a masonry under Corners, Nooks & Crannies Theme Photos and under Image of the Month Photos both are loading.

    Best regards,
    Mike

    in reply to: Featured image box #1487033

    Hi,
    Thanks that helps, so your cloned site (and live site) shows errors for the core-data.min.js file
    while I don’t see this on my test site, I also notice that your “action” menu is not responding:
    Screen Shot 2025 07 20 at 6.41.08 AM
    I found that switching to the “classic editor” on your clone site solves.
    Screen Shot 2025 07 20 at 7.16.00 AM
    I was able to add a Featured image (scroll to the bottom):
    Screen Shot 2025 07 20 at 7.21.42 AM
    your other portfolio pages show a missing image, this may be due to its a cloned site:
    Screen Shot 2025 07 20 at 7.23.01 AM
    nonetheless, it can now be changed, please try this.
    I don’t know why changing to the “classic editor” solves, but give it a try.

    Best regards,
    Mike

    in reply to: Featured image box #1487022

    Hi,
    Perhaps I don’t understand your issue, but when I check your site I see the “Featured Image” option:
    Screen Shot 2025 07 19 at 2.52.34 PM

    Best regards,
    Mike

    in reply to: Gallery Columns no longer work #1487021

    Hey waterwalk,
    Thanks for the link to your site, below please see the screenshot of your page, I’m not seeing your issue or perhaps I don’t understand. I see six logos in a row.
    Screen Shot 2025 07 19 at 2.29.41 PM

    Best regards,
    Mike

Viewing 30 posts - 241 through 270 (of 34,878 total)