Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
I have seen the password option used on many Enfold sites that we assist with working without issue.
I have a clean install test site in the Private Content area that I set a password to that is working correctly, please check.
I only thing I can think of that might be causing your issue is a rule in your .htaccess file, perhaps if you can post it’s content here we can take a look at it.
I tried looking back, but did you try disabling all of your plugins?
Until we figure this out, you could put a notice on your page that says to may need to reload the page, but it’s really not much of a solution.

Best regards,
Mike

Hey woahsy,
It should be safe because the child theme is typically in a folder named “enfold-child”.
Any old versions in your theme folder are not used, try renaming the folder to something else, if your see no issues then it’s safe the delete.

Best regards,
Mike

Hi,

@Guenni007 great solution, glad Dude was able to help, I’m sure many will find it helpful. Thanks for sharing.

Best regards,
Mike

Hi,
Glad Victoria could help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Glad we could help, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hi,
I took a look at this and it appears to be a glyph,

…

which is a one character symbol from your font “Lato” but I’m not sure how it got there, I tried removing the code I posted above but that didn’t help.
Is there a chance that you edited the post with the default editor and left a space there? Did you paste the content into the post from MS Word or another website?
I took a look at your post but couldn’t find the glyph and it isn’t in the source code of your post, only on your homepage.
If you create a new post does this happen again?
If you create this same post again from scratch does it happen again?

Best regards,
Mike

Hi,
You will not need to activate the plugin before updating Enfold, but after updating you will need to re-add the code, as the update will overwrite it.
Please save a link to this post or save a copy of this code to your computer.
If you install a child theme you will not have to worry about this as the code will always be safe. Read about using a Child Theme here.

Best regards,
Mike

Hey Pim Zwager,
You can install woocommerce on your site easily by searching for it in the “Add New” option under Plugins.
There are many options when setting up woocommerce, so please review this video created by a fan on Enfold, it shows how to set it up, step-by-step: https://youtu.be/V00AZ90fC7w

Please ask your developer for your license key, all or our sales and license keys are managed by Theme Forest and we don’t have access to them, nor can we issue new ones.
If you can not reach your developer, you could try contacting Theme Forest and explain your situation, but I’m certain you will need to buy a new license.
The good news is if you do buy a license you will also get 6 months of support on our forum, I recommend upgrading to 12 months of support, it’s only a little more and I’m certain you will find our support a great value.

Best regards,
Mike

Hi,
Thank you for the screenshot, the css above only changes the colors and not height, perhaps it’s a color illusion?
I tried testing with and without the css but I don’t see a change in height, unless I’m looking at the wrong area.
I made a video of my test to show what I mean. Please see video link in the Private Content area.

To make the header background a darker white please try changing the “0.7” to a higher number.

.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
    background-color: rgba(255, 255, 255, 0.7) !important;
}

But I found the header to see when scrolling over a white area of your site, perhaps try testing a lighter black will help?

.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
    background-color: rgba(0, 0, 0, 0.3) !important;
}

To make the phone text white, please try this css:

.phone-info {color: #fff !important;}

To hide the top bar borders, please try:

#top .social_bookmarks li,#top .av_header_transparency #header_meta {
    border-right-style: none !important; 
    border-bottom: none !important;
}

Best regards,
Mike

Hi,
Please try changing the height of the white space separator 300px or 250px
This will force the image full width for mobile screens.

Best regards,
Mike

Hey tbraendle,
Please try adding a white space / separator element in the empty grid row with the background image.
This will keep the empty cell from disappearing.
If this doesn’t help, please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hey wpcupid,
Try adding this code to the end of your functions.php file in Appearance > Editor:

add_filter('avf_blog_style','avia_change_category_blog_layout', 10, 2); 
function avia_change_category_blog_layout($layout, $context){
if($context == 'archive') $layout = 'blog-grid';
return $layout;
}

Best regards,
Mike

Hey Tom,
Try adding this code to the end of your functions.php file in Appearance > Editor:

function remove_featured_image_link(){
  ?>
  <script>
  (function($){
  $(document).ready(function(){
  $('.big-preview.single-big a').contents().unwrap();
  });
  })(jQuery);
  </script>
  <?php
  }
add_action('wp_footer', 'remove_featured_image_link');

and add this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.big-preview.single-big img {
z-index: 0 !important;
}

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike