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Hi,
Thanks for the login, I’m going to ask the rest of the team to also take a look why you are getting a 404 when editing your homepage.Failed to load resource: the server responded with a status of 404 (Not Found) /wp-admin/admin-ajax.phpBest regards,
MikeHey Arturo,
This is because some of your images are getting a 403 forbidden response:

but I can access the images directly, see links in Private Content area.
I couldn’t login to your wordpress, I got a “page not found” error, but I was able to login to your FTP and found that your .htaccess file has many “block hotlinking” rules and many “all denied” rules.
I believe this is the cause, or that you have a similar plugin that is blocking access to these images.
If you do have a plugin then I recommend disabling it to see if that helps, and then remove all of your .htaccess rules to see if that helps. Be sure to clear your browser cache.
If these two steps solve, then add your rules back, one at a time, until you find the rule causing the error.Best regards,
MikeHey vasileandrei,
I took a look at the second image on your page and found that it is linked to open full size directly, it couldn’t open any larger.
Is this what you were trying for?
Please see the screenshot in Private Content area to ensure I’m looking at the correct image.Best regards,
MikeHi,
If you don’t mind, because I don’t see anything in the WordPress that could be causing this.Best regards,
MikeSeptember 23, 2018 at 6:10 pm in reply to: Change H2 to H1 Titel at Fullscreen Slider – current version of Enfold #1013377Hey Ulrich1961,
You could use the edited alb elements where you have the choice to set the h-tag as you like, provided by @Guenni007
Or Try adding this code to the end of your functions.php file in Appearance > Editor:function slider_h2_to_h1(){ if ( is_page('1762') ) { ?> <script> jQuery(window).load(function(){ var el = document.querySelector('.avia-caption-title'); el.outerHTML = '<h1 class="avia-caption-title ">' + el.innerHTML + '</h1>'; }); </script> <?php } } add_action('wp_footer', 'slider_h2_to_h1');This function is designed to only work on the one page
Best regards,
MikeHey Asrada,
For your icons you need to add:display: inline-block; float: none;In your text block I wrapped your icons & text with a span:
<span class="info-icons"> ... </span>then I added this css in your Quick CSS:
.info-icons .av_font_icon { display: inline-block !important; float: none !important; margin-left: 0.5em !important; margin-right: 0.1em !important; }Please clear your browser cache and check.
Best regards,
MikeHey Stefano,
In your css you have a “;” before the “!important;”
please remove so your css will look like:table td, tr { vertical-align: middle !important; }Best regards,
MikeHey SilviaNT,
It looks like your breadcrumbs are very long, perhaps this css for mobile devices would be a good solution.
Please try this code in the General Styling > Quick CSS field:@media only screen and (max-width: 585px) { .title_container .breadcrumb { top: 20% !important; } #top .title_container .container { padding-top: 0px !important; padding-bottom: 0px !important; min-height: 70px !important; } }Best regards,
MikeHi,
This is odd issue, perhaps there is a conflict in your .htaccess file or in a webhost setting?
What webhost are you using? We could take a look if you provide a login in the Private Content area.Best regards,
MikeHi,
I have taken another look at the editing of the homepage and you are still getting this errorFailed to load resource: the server responded with a status of 404 (Not Found) /wp-admin/admin-ajax.phpare you using a security plugin, or some other security setting?
Something is blocking access to your “/wp-admin/admin-ajax.php” for the homepage.The page /home/ is set as your frontpage in Enfold Theme Options > Frontpage Settings this is why the permalinks behave this way.
Best regards,
MikeHi,
I have taken a look at your css and Extended styling, and have found there conflicts that are causing these issues.
I was tring to sort them out, but it seems we are both making changes to the Extended styling & the Quick CSS at the same time, so I restored the original css to the Quick CSS field and will let you continue.
I recommend, removing all of the css for your menu items and set the Extended styling for the menu items, this will achieve what you are trying to do with out errors.
inactive state: white background, black text
hover state: black background, white textBest regards,
MikeHey Stefan,
The reason your logo is jumping on scroll is because, you are using header transparency and you have two slightly different logos, one is in Enfold Theme Options > Header > Transparency Options > Transparency Logo
and the other is in Enfold Theme Options > Logo
Typically on scroll the header would shrink and use a different logo, but your header is not shrinking so the difference in logos is showing. Try using the same image for both logos.For your menu color, Please try this code in the General Styling > Quick CSS field:
#top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text,#top #wrap_all .av_header_transparency .main_menu ul:first-child > li > a { color: #574b41 !important; }Best regards,
MikeHi,
Glad we could help, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHey Gökhan,
Do you mean that you are using the Medical Demo for your site, and now wish to using the “Enfold Lifestyle Blog Demo” for the blog page on your site?
If this is true, then unfortunately you can not install two demos on the site to use at the same time.
You can however install another WordPress in a sub-directory of your site, such as “blog” and then import a different demo.
Here is a video on installing a second WordPress on the same domain: https://youtu.be/ZfMgAAH9JisPlease note that the two wordpress’s would not share posts or information between them, but you can link to each in the menus by manually adding the links.
Best regards,
MikeHi,
I took a look at your site and found that going to WordPress > Appearance > Themes results in a server 500 error.
When you asked your host about this did they find the reason by looking at your error log?
It would be best to find out what is causing the error, but if it’s not possible then we could try updating your theme via FTP, if you include FTP access in the Private Content area.
Do you have a full backup of your site that you can restore from your webhost cPanel?
This would be a good idea to have.
Please try downloading the theme from Theme Forest and use the “installable wordpress file only” link, from what I understand is that this link could include the latest version, where the full download link may still be the old version that you saw.Best regards,
MikeSeptember 23, 2018 at 1:02 am in reply to: I can't update Enfold from version 3.0.4 to version 4.4.1 #1013176Hey yudkoren,
I assume that you tried to update via via FTP, If this is correct, Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors. Try looking for the “enfold” folder at /wp-content/themes/enfold/ and rename to “enfold-old” then upload the new version as the folder “enfold”Once you have cleared your browser cache and tested that your site is working correctly, you can delete the old folder “enfold-old”.
If for some reason you want to go back to the old version, simply remove the new folder and change the name of “enfold-old” back to “enfold”Please also ensure that your PHP version is at least v5.6
If this doesn’t help, please include a admin login and ftp access in the private content area so we can try to assist.
You you have a full backup of your site so you can restore your site to before you tried to update?Best regards,
MikeSeptember 23, 2018 at 12:35 am in reply to: Problem with installation Enfold theme – LayerSliders #1013171Hey lijn2,
The reason the layerslider slides didn’t install was because your webhost doesn’t have the PHP ZipArchive Extension activated, so the site can’t extract zip archives.
I enabled the PHP ZipArchive Extension and uploaded the layerslider 2017 Demo slider that would have installed for you.
It is now working, please check.
However, I recommend taking a look at WordPress > Dashboard > LayerSlider > Options and click “System Status” and look under “Server Settings”
and ask your webhost to help correct the items in red for best results and match these settings:
PHP Version: 7.0.x
PHP Time Limit: No limit
PHP Memory Limit: 256M
PHP Post Max Size: 50M
PHP Max Upload Size: 20M

Best regards,
MikeSeptember 22, 2018 at 11:58 pm in reply to: Decrease Space Between Main Menu/Header Section & Body of Page #1013168Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
I took a look at your page and can say that the space was just a matter of removing the top padding, I added:#top.page-id-983 #after_full_slider_1 .template-page.content {padding-top: 0px !important;}I also found that your new optin form has a bottom margin, so I added:
#top.page-id-983 #optin {margin-bottom: 0px !important;}To correct your page for tablets (768px) I added this css:
@media only screen and (min-width: 766px) and (max-width: 770px) { #top.page-id-983 #full_slider_1 { max-height: 300px !important; } #top.page-id-983 #optin { top: -45px !important; } #top input[type="text"],#top input[type="email"] {padding: 2px !important; margin-bottom: 0px !important;} .main_color input[type='submit'] {height: 24px !important; padding: 2px !important;} }Please check.
For the mobile sizes the special heading was giving a top margin, which I corrected with this css:@media only screen and (max-width: 430px) { #top.page-id-983 .av-special-heading-h3 { margin-top: 0px !important; } }Now option form needs to be adjusted with css to fit inside the background image arrow, is this something your freelancer is going to be doing?
Best regards,
MikeSeptember 22, 2018 at 10:02 pm in reply to: Decrease Space Between Main Menu/Header Section & Body of Page #1013148Hey LesleyJean,
Thanks for the login, I changed your header height from 231px to 80px and then added this css to make the logo overlap the image:.html_header_top.html_logo_center .logo { height: 280px !important; }then I changed this css from -12% to -1%:
.html_header_top.html_bottom_nav_header #header_main_alternate .main_menu { margin-top: -1%; }Now it seem to be the way you explained, or at least the way I understood, Please clear your browser cache and check.
let us know if this helps.
Please see the screenshot in Private Content area.Best regards,
MikeHey Xinspirit,
It is not loading because the url to the image is a 404, try adjusting the url to the correct path.Best regards,
MikeHi,
Thanks for the video, I do see the title moving now. As you assumed the code works after the page is loaded, this is a nature of jQuery. Typically this happens very quickly and you would not see it.
I have tried to think of a solution, and have come up with using “fadein” for the titles so you will not see the jQuery action.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS:#top.page-id-414 .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content * { animation: fadein 1.6s !important; } @keyframes fadein{ 0% { opacity:0; } 99% { opacity:0; } 100% { opacity:1; } }This is designed for the team page, but if you would like to try it with other pages, just remove the “.page-id-414” part of the code. You can also try adjusting the “fadein 1.6s” to a different number as needed.
Best regards,
MikeHi,
Thank you, I was able to login, I first found that your “Google Analytics Tracking Code” script was in your “Google Maps API Key” field, I moved it to the correct place.
I then found this error when I tried to edit your homepage:Failed to load resource: the server responded with a status of 404 (Not Found) /wp-admin/admin-ajax.phpThis means that your WordPress is missing this file. So you could try to reinstall your WordPress though your webhost options or via FTP.
Best regards,
MikeHey j0schi,
I have included a modified “comments.php” in the Private Content area. Please replace the same file in the root directory of the enfold theme:
\wp-content\themes\enfold\comments.php
Please save a copy of your old file until you have tested the new file.Best regards,
MikeHi,
I see that you have added a login, but could you please also include the url to your site.Best regards,
MikeHey SilviaNT,
Please try this code in the General Styling > Quick CSS field:#top.page .entry-content-header .page-thumb { display: none !important; }Best regards,
MikeHey quick-brown-fox,
To use PHP v4.5 you would need to use WordPress v3.1 please see: Minimum PHP Version Required to run WordPress
I don’t think the Enfold 4.0.4 will work for you, but I have linked to it in the Private Content area so you can try.As an alternative, perhaps you should try using a different webhost with up to date PHP.
One free webhost that I have tried that has no ads is https://hyper.hostBest regards,
MikeHey tijshensen,
I assume that you would like to remove all the CSS & jQuery of the theme for the homepage only, you can do this by adding:if ( !is_front_page() && !is_home() ) {before the “register js” & “register styles” in the functions.php, please go to line 358 and fine this code block:
//register js wp_enqueue_script( 'avia-compat', $template_url.'/js/avia-compat.js' , array(), $vn, false ); //needs to be loaded at the top to prevent bugs wp_enqueue_script( 'avia-default', $template_url.'/js/avia.js', array('jquery'), $vn, true ); wp_enqueue_script( 'avia-shortcodes', $template_url.'/js/shortcodes.js', array('jquery','avia-default'), $vn, true ); wp_enqueue_script( 'jquery' ); //register styles wp_register_style( 'avia-style' , $child_theme_url."/style.css", array(), $vn, 'all' ); //only include in childthemes. has no purpose in main theme wp_register_style( 'avia-custom', $template_url."/css/custom.css", array(), $vn, 'all' ); wp_enqueue_style( 'avia-grid' , $template_url."/css/grid.css", array(), $vn, 'all' ); wp_enqueue_style( 'avia-base' , $template_url."/css/base.css", array('avia-grid'), $vn, 'all' ); wp_enqueue_style( 'avia-layout', $template_url."/css/layout.css", array('avia-base'), $vn, 'all' ); wp_enqueue_style( 'avia-scs', $template_url."/css/shortcodes.css", array('avia-layout'), $vn, 'all' );and add the condition before and a single bracket after, like this:
if ( !is_front_page() && !is_home() ) { //register js wp_enqueue_script( 'avia-compat', $template_url.'/js/avia-compat.js' , array(), $vn, false ); //needs to be loaded at the top to prevent bugs wp_enqueue_script( 'avia-default', $template_url.'/js/avia.js', array('jquery'), $vn, true ); wp_enqueue_script( 'avia-shortcodes', $template_url.'/js/shortcodes.js', array('jquery','avia-default'), $vn, true ); wp_enqueue_script( 'jquery' ); //register styles wp_register_style( 'avia-style' , $child_theme_url."/style.css", array(), $vn, 'all' ); //only include in childthemes. has no purpose in main theme wp_register_style( 'avia-custom', $template_url."/css/custom.css", array(), $vn, 'all' ); wp_enqueue_style( 'avia-grid' , $template_url."/css/grid.css", array(), $vn, 'all' ); wp_enqueue_style( 'avia-base' , $template_url."/css/base.css", array('avia-grid'), $vn, 'all' ); wp_enqueue_style( 'avia-layout', $template_url."/css/layout.css", array('avia-base'), $vn, 'all' ); wp_enqueue_style( 'avia-scs', $template_url."/css/shortcodes.css", array('avia-layout'), $vn, 'all' ); }Best regards,
MikeHey ejearob,
Do you mean that the page will not load now on the frontend or on the backend, or both?
Can you please include a admin login in the private content area so we can take a closer look. Where you adding any custom code into the page when this occurred?Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Mike -
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