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Viewing 30 posts - 24,781 through 24,810 (of 35,179 total)
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  • in reply to: problem update 4.5 failed #1027185

    Hi,
    Thanks great news, thanks for using Enfold and your patience.

    Best regards,
    Mike

    Hi,
    Please include a admin login & FTP access in the Private Content area so we can examine it closer.

    Best regards,
    Mike

    in reply to: Image Overlay Color Section Won't Center #1027181

    Hey Teresa,
    Please try this code in the General Styling > Quick CSS field:

    #top.page-id-852 #av_section_3 .avia_textblock  p {
        display: flex !important; 
        justify-content: center !important; 
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Font color different on faq page #1027180

    Hey ohmani,
    Sorry, I looked a a few of them but they all were black. Please link to two different ones so we can compare them.

    Best regards,
    Mike

    in reply to: Header and footer instagram icon is old #1027177

    Hey SPVL,
    Please try this solution or this one

    Best regards,
    Mike

    in reply to: Category pages #1027176

    Hey Charlotte,
    Please try this code in the General Styling > Quick CSS field:

    .big-preview.single-big {
    display: none !important;
    }

    Best regards,
    Mike

    in reply to: Cannot install 2017 Demo Theme #1027174

    Hey skendus1,
    Which demo are you trying to install? Your error messages look like it was trying for a second time and should have been reset with the “wp-reset” plugin.
    Can we reset it and try?
    Please include a admin login & FTP access in the Private Content area.

    Best regards,
    Mike

    in reply to: Add links to menu #1027171

    Hey Charlotte,
    Thanks for the link to your page, so looking at your last link in your menu “Länkar” I suggest to create a menu item and add more menu items as sub items under it. That is drag them a little to the right like this:
    2018-10-27-132052

    Best regards,
    Mike

    in reply to: Blog does not show widgets #1027168

    Hey heiratenmitstil,
    Glad to hear, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Blogsettings do not work #1027166

    Hey heiratenmitstil,
    Glad to hear, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Magnific Popup & Enfold conflicts #1027163

    Hi,
    The popup is still working, try testing with this code:

    <script type="text/javascript">
    jQuery(window).load(function(){
      jQuery('.open-popup-link').magnificPopup({
        type:'inline',
        midClick: true
      });
    });
    </script>
    <!--/*triger*/-->
    <a href="#test-popup" class="open-popup-link">Click this button to open a lightbox</a>
    <!--/*popup box*/-->
    <div id="test-popup" class="white-popup mfp-hide">
    THIS IS A LIGHTBOX
    </div>
    <style>
    /*css*/
    .white-popup {
      position: relative;
      background: #FFF;
      padding: 20px;
      width: auto;
      max-width: 500px;
      margin: 20px auto;
    }
    </style>

    Paste all of it in a code block element on a page, it will create a link and popup on just that page.
    If this doesn’t work then please include admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: H1-H6 font size, Title, Paragraph, Breadcrumbs #1027153

    Hi,
    I assume you cleared your browser cache, please try adding “!important;” to the css like this:

    h1, h2, h3, h4, h5, h6 {
        margin-bottom: 5px !important; 
        margin-top: 20px !important; 
    }

    Otherwise please include a url to your page so we can examine it.

    Best regards,
    Mike

    Hi,

    Please remove that filter and try this one:

    add_filter('avf_markup_helper_args','av_events_markup');
    function av_events_markup($args){
    if(single-tribe_events()){
    $args = "";
    }
    return $args; 
    }

    Best regards,
    Mike

    in reply to: error updating #1027142

    Hey neonlights79,
    Were these errors from updating via FTP?
    Can we try? Please include FTP access in the Private Content area.
    Do you have a full backup at your webhost?

    Best regards,
    Mike

    Hi,
    The team replied with this function:

    add_fillter('avf_markup_helper_args','av_events_markup');
    function av_events_markup($args){
    if(tribe_is_event()){
    $args = "";
    }
    return $args; 
    }

    Please give it a try

    Best regards,
    Mike

    Hi,
    I believe we could be misinterpreting the error, because if you search the source code of the page there is no “hcalendar” on the page, nor is there one in the theme files.
    I’m starting to think that the error is there is a missing “location” please see this example of hCalendar

    <span class="vevent">
     <span class="summary">The microformats.org site was launched</span>
     on <span class="dtstart">2005-06-20</span> 
     at the Supernova Conference 
     in <span class="location">San Francisco, CA, USA</span>.
    </span>

    notice how location has a input, but on your page it doesn’t:

    <dd class="tribe-venue-location"> <address class="tribe-events-address">

    do you have a empty field for venue?

    Best regards,
    Mike

    Hi,
    I will ask the rest of the team to take a look for a solution, thanks for your patience.

    Best regards,
    Mike

    Hi,
    I search the theme files and this markup is in these files:

    \enfold\config-events-calendar\event-mod-css-dynamic.php
    \enfold\config-events-calendar\views\single-event-no-mobile.php
    \enfold\config-events-calendar\views\single-event.php
    \enfold\config-templatebuilder\avia-shortcodes\magazine\magazine.php
    \enfold\config-bbpress\bbpress-mod.css

    I’m not sure of the result if this code is removed, I recommend you keep copies of the files should removing the code cause errors.
    Unfortunately this doesn’t look like a easy task, and is beyond our support scope

    Best regards,
    Mike

    in reply to: Accessibility – Skip Navigation #1027058

    Hi,
    Sorry, your links in your post are not working for me, but I worked on this some more and finally got it working very good :)
    Still add the ID “main_content” to the first element of content, such as after your slider on each page. To enable the custom ID and class for elements go to Enfold Theme Options > Layout Builder > Show element options for developers
    Then use this function instead:

    function custom_screen_reader_script(){
      ?>
      <script>
    jQuery(window).load(function(){
      jQuery( '<div id="skipnav"><p class="skipnav"><a href="#main_content">Skip to Content (Press Enter)</a></p></div>' ).insertBefore( '#top' );
      });
    </script>
      <?php
      }
      add_action('wp_footer', 'custom_screen_reader_script');

    and this css instead:

    .skipnav {position: absolute; display: none; text-align: left; margin: 0; padding: 0} /*For all, including Opera. Display:none used to switch off the skip links for Opera users (it's redundant, Opera has excellent keyboard navigation)*/
    * html .skipnav {display: block} /*Switch on for IE6 and below*/
    *+html .skipnav {display: block} /*Switch on for IE7*/
    :root .skipnav {display: block} /*Switch on for Moz, FF and Safari*/
    .skipnav p {margin: 5px 0 0 0; padding: 0; position: absolute; font-size: 2em}
    .skipnav a {width: 26em; display:block; color: #fff; background: #333; text-decoration: none; padding: 5px; position: absolute; left: -1000em; top: 0; font-weight: bold}
    .skipnav a:visited {color: #fff}
    .skipnav a:focus, .skipnav a:active {z-index: 999; min-width: 250px; top: -.1em; left: 0; border: solid #777 2px; color: #fff; background: #333 !important} /*Note IE bug that requires use of :active to mimic effect of :focus*/
    .skipnav a:hover {cursor: default}  
    

    expected results on the second press of the tab key, (WP admin menu has control of the first tab key press, if you are logged in)
    2018-10-27-093249
    adding some color to links that are in focus while tabbing might also be helpful

     a:focus {
       color: white !important; 
       background-color: red !important; 
       text-decoration: none !important; 
     }

    adjust to suit.

    I tested this solution, and I was able to continue to tab down the page without ending up in the main menu.

    Best regards,
    Mike

    Hey siteraum,
    Sorry for the late reply, please try one these plugins, which will allow you to use and edit the latest json Structured Data.
    WPSSO Schema JSON-LD Markup
    WP SEO Structured Data Schema
    When using these plugins you will want to deactivate Enfold’s “generic HTML schema markup” at:
    Enfold Theme Options > Layout Builder > Automated Schema.org HTML Markup

    Best regards,
    Mike

    in reply to: attempted to update theme to latest version then crashed #1027018

    Hi,
    If I understand correctly, the site you were have trouble with is solved by changing to PHP 7.2?
    That is great news, anything else we can assist with?

    Best regards,
    Mike

    Hi,
    Please include the FTP password, I did try your WP password, but it didn’t work.

    Best regards,
    Mike

    in reply to: LayerSlider – Demo Slider Missing #1027014

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hey Gitte,
    Sorry for the late reply, I believe I have tracked this down as an option on the widget that is marked as “ready to test”, but I sent a message to the dev team for clarification. I expect to hear back from them after the weekend, and I will post their reply.
    Thanks for your patience.

    Best regards,
    Mike

    in reply to: Avia Page Builder Not Loading #1026983

    Hi,
    Since disabling the ModSecurity module did work, then ask your webhost to whitelist the “admin-ajax.php” file from the mod security rule, this way you still have it in place without the error.

    Best regards,
    Mike

    in reply to: problem update 4.5 failed #1026982

    Hi,
    @michaelH thanks for assisting, @andressa_mero did correcting the permissions help?

    Best regards,
    Mike

    in reply to: attempted to update theme to latest version then crashed #1026981

    Hi,
    Thank you for sharing your solution, can I ask if you are still able to use PHP Version: 5.5.38, or did you also update it too?
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    Hi,
    Thank you for pointing this out, I found that in the \enfold\config-templatebuilder\avia-shortcodes\gallery\gallery.css
    on line 38 it is:

    av-hide-gallery-thumbs .av-hide-gallery-thumbs .avia-gallery-thumb{display:none;}

    where it should be:

     .av-hide-gallery-thumbs .avia-gallery-thumb{display:none;}

    I have reported this and certain it will be corrected.
    You could correct your file by removing the first sector or the rule.

    Best regards,
    Mike

    in reply to: Updating page is hanging #1026979

    Hi,
    If it’s full width then it could be achieved with this css:

    .avia-builder-el-6:before {
        content:"";
        display: block;
        height: 100%;
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        background-color: rgba(78, 202, 194,.5)
    }

    if it’s not full width then it will be tricky to do so for mobile screens.

    Best regards,
    Mike

    in reply to: enfold lagging #1026977

    Hi,
    Oh sorry. Can you please include a admin login in the private content area so we can take a closer look.
    Also please explain what steps we should take to see this error, such as: create a new test page with the advanced layout builder and publish.
    If I understand correctly, you tried disabling your plugins, can we also try this?
    Does your webhost error log show any errors when this happens?

    Best regards,
    Mike

Viewing 30 posts - 24,781 through 24,810 (of 35,179 total)