Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 20, 2018 at 1:28 am #1012078
    itaoitao

    Hello.

    If you try to change the ENFOLD logo the following ERROR indication will appear.

    “Saving didnt work! Please reload the page and try again”

    Although editing is possible within fixed page, ENFOLD setting can not be changed.

    I will tell you my private login information.

    Best regards,

    • This topic was modified 5 years, 8 months ago by itaoitao.
    September 20, 2018 at 4:30 am #1012128
    Mike

    Hey itaoitao,
    Please check the folder permissions of your site, I’m getting a 403 error when trying to login, this may also be why you can’t make some changes.
    2018-09-19_222617

    Best regards,
    Mike

    September 20, 2018 at 5:31 am #1012132
    itaoitao

    Hello.Mike
    Thank you for your reply.

    I was blocking access from abroad.
    I canceled the block so please login and check the cause.
    I can not change my logo.
    Thank you

    Best regards,
    itaoitao

    September 20, 2018 at 3:45 pm #1012361
    Mike

    Hi,
    Thank you for the login, I was not sure which logo you wanted to use, so I tested changing to the default Enfold logo and then back to your AZ logo.
    I did this by going to logo field and click “upload” and then choose one of your images then clicked “save all changes”
    I also tried going to logo field and click “upload” and then uploaded a new image and then then clicked “save all changes”
    Both ways worked for me, please try again. If this still doesn’t work for you, try uploading a image directly to the media library.

    Best regards,
    Mike

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