Hi,

@prabhsandhu
Please see this post
If this doesn’t help, open a new thread so we can assist, and include your admin login and ftp access in the private content area so we can take a closer look, but as this is not your thread your login info will not be private.

Best regards,
Mike

Hey Martrix86,
Sorry for the late reply, I believe that you are referring to the “add to cart” button of a product page. Using Edge I went to our shop demo, that you linked to and added a item to the cart:

Then I went to your site and did the same, Please see the screenshot in Private Content area.
Is this the same “add to cart” that you are talking about?

Best regards,
Mike

Hi,
I’m glad that you have found it.
If this is working for you now, shall we close this then?

Best regards,
Mike

Hi,
Glad Nikko was able to help, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hi,

@admindietz yes you will need a license for every new domain, licenses are managed though envato tokens.

Best regards,
Mike

Hi,

@jancecile
Please include a admin login & FTP access in the Private Content area, I will assist.
I believe the reason you got the “The package could not be installed. The theme is missing the style.css stylesheet”
error is because the zip file has the theme inside another folder.

Best regards,
Mike

Hi,
I believe I found your problem, your parent theme is installed as /enfold/enfold/
so the child theme is only looking in the first /enfold/ directory
please fix your parent theme to be in the first directory.

Best regards,
Mike

Hey donionline,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates. Please see this post
Please let us know if you would like some help updating.

Here are the steps to update with the plugin
*Please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb.
1: please install the plugin: Update Theme and Plugins from Zip File

2: then go to WordPress > Themes > Add New > Upload

3: after the install, click “Return to Themes page” (NOT Activate)

4: success:

Best regards,
Mike

Hi,
Glad to help, it has been resolved in the core and will be in the next version.
Thanks again for pointing this out, and for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Thank you for the tip, I must have missed it the first time. I took a closer look at your menu and found that it was showing, but almost invisible:

I have been able to write a css correction for this if applied to your WordPress > Customize > Additional CSS:

li:hover > ul.sub-menu {
    opacity: 1 !important; 
    visibility: visible !important; 
}

but I believe that the issue is actually a conflict and I would recommend trying to deactivate your plugins and then clear your browser cache a few times, if this solves, then reactivate your plugins one at a time until you find the cause.

Best regards,
Mike

Hey Andreas,
Theme Forest hat seine API für Token-Schlüssel geändert, v4.5 behebt dies, es wird empfohlen, sie manuell zu aktualisieren. Es gibt ein kostenloses Plugin , mit dem Sie manuell über WordPress aktualisieren können Theme-Panel durch Hochladen der enfold.zip-Datei, ansonsten können Sie per FTP updaten, bitte denken Sie daran, den aktuellen enfold-Ordner zu löschen und dann den neuen hochzuladen. Bitte versuchen Sie nicht, den Theme-Ordner zu überschreiben, da dies alte Dateien zurücklässt und Fehler verursacht. Meine Empfehlung ist, zu Ihrem Theme Forest Account zu gehen und das aktualisierte Enfold v4.5 herunterzuladen und es manuell zu aktualisieren. Danach werden die neuen Token-Schlüssel verwendet. Alle Benutzer müssen ein neues Token für Updates generieren. Bitte lassen Sie uns wissen, wenn Sie Hilfe bei der Aktualisierung benötigen.

Hier sind die Schritte zum Aktualisieren mit dem Plugin * Bitte stellen Sie sicher, dass Sie “ PHP Max Upload Größe “ist mindestens 20 MB, da Enfold 16.7 MB ist.
1: bitte installiere das Plugin: Update Theme and Plugins from Zip File

2: gehe dann zu WordPress > Themen > Neue > Hochladen

3: Klicken Sie nach der Installation auf “ Zurück zur Themen-Seite ” (NICHT aktivieren)

4: Erfolg:

— Translated with Google —

Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.

Here are the steps to update with the plugin
*Please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb.
1: please install the plugin: Update Theme and Plugins from Zip File

2: then go to WordPress > Themes > Add New > Upload

3: after the install, click “Return to Themes page” (NOT Activate)

4: success:

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
We will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
I see that you may have one more question, but it didn’t post.
Please repost your last question.

Best regards,
Mike