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Viewing 30 posts - 24,331 through 24,360 (of 35,179 total)
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  • in reply to: www.dampfsauger24.de #1037310

    Hi,
    Entschuldigung für die verspätete Antwort. Ihre Situation scheint so zu sein, als würde Envato Ihnen nicht genug Anerkennung für das Enfold-Thema geben. Wenn das Token generiert wird, sehe ich dort nur die BAKERY-App. Kein Hinweis auf das Enfold-Thema, stimmt das? Nachdem Sie ein Token erstellt haben, sollte das Enfold-Design auf der Seite “Apps verwalten” unter “Apps, denen Sie Zugriff gewährt haben” aufgeführt werden. Wenn Enfold nicht aufgeführt ist, funktioniert es nicht. Möglicherweise wurde Ihr Design unter einer anderen Benutzer-ID erworben, z. B. von Ihrem Entwickler. Wenn dies nicht der Fall ist, sollten Sie sich an den Envato-Support wenden, um sicherzustellen, dass Enfold in Ihrem Konto aufgeführt ist. Finden Sie heraus, warum Sie kein Token dafür erstellen können, da dies möglicherweise ein Fehler in ihrem System ist.

    — Translated with Google —

    Sorry for the late reply, your situation sounds like Envato is not properly giving you credit for the Enfold theme,

    When the token is generated, I only see the BAKERY app there. no indication of the Enfold theme, is this correct?

    Once you have created a token the Enfold theme should be listed under the “Apps you’ve granted access” on the “Manage your apps” page. If Enfold is not listed then it will not work.
    Perhaps your theme was purchased under a different user ID, such as your developer?
    If this is not the case you should contact Envato support to ensure you have Enfold listed in your account and find out why you can’t create a token for it, as it may be a bug in their system.

    Best regards,
    Mike

    in reply to: Transparent Menu is displayed with outline #1037306

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Update issue #1037302

    Hi,
    So for the message:

    Attention: The last Enfold update added a lot of performance options…..

    it’s just letting you know about the changes we made, after you read the post that is linked you can click the “X” to dismiss the message.
    But this is not why you can’t update, The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
    So once you update to v4.5 the theme will update correctly going forward.
    We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.

    Best regards,
    Mike

    in reply to: Update to Enfold 4 #1037301

    Hi,
    When using a child theme you can update via the dashboard and it will not override your settings, using a child theme is the best way to use a theme if you wish to customize it at all.
    I assumed that you were updating via FTP because we have had a issue with updating from within the dashboard for versions older than 4.5, because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, So once you update to v4.5 the theme will update correctly going forward. Even with a child theme.

    Best regards,
    Mike

    in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1037298

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: how can I align the Special Heading to the right #1037296

    Hi,
    Thank you for the image, I believe you have added some css to move your special heading to the right side of the screen, please remove this custom code:

    .av-special-heading-tag {float: right !important;}
    .av-subheading_below {float: right !important;
    }

    Then please add this css:

    @media only screen and (min-width: 767px) and (max-width: 1045px) { 
    #top.home #av_section_1 .av-special-heading {
    float: right !important; 
    width: 50% !important; 
    }
    }
    @media only screen and (min-width: 1046px) { 
    #top.home #av_section_1 .av-special-heading {
    float: right !important; 
    width: 35% !important; 
    }
    }

    This makes the special heading 100% wide for mobile, 50% wide for tablet, and 35% wide for desktop.
    Please clear your browser cache and check.
    If you don’t mind, I would recommend for mobile, adding a transparent white background to the text so it will be easier to see and a little padding so it’s not on the person’s face:

    @media only screen and (max-width: 766px) { 
    #top.home #av_section_1 .post-entry-102 {
        padding-top: 50% !important; 
    }
    #top.home #av_section_1 .av-special-heading {
        background-color: rgba(255,255,255,0.5) !important; 
    }
    }

    let us know if this helps.

    Best regards,
    Mike

    in reply to: Syntax Error #1037294

    Hi,
    Thank you for the login to your staging site, I took a look but I don’t see the error anywhere, and the site seems to be working correctly.
    Please explain where I can see an error.

    Best regards,
    Mike

    in reply to: Update to 4.5 has caused lots of problems to my website. #1037292

    Hi,
    Thank you for the FTP access, I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. Please also check for yourself.
    Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

    Best regards,
    Mike

    Hi,

    @giorgio_betagrafic
    sorry for the late reply, thank you for the login, but could you please include ftp access so I can assist in updating, since you were having trouble with updating with the plugin approach

    @bcndisseny thank you for trying to assist :)

    Best regards,
    Mike

    in reply to: Color link footer #1037288

    Hi,
    The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
    So once you update to v4.5 the theme will update correctly going forward.
    We are sorry for the inconvenience, please follow the steps in the link above and it should be very easy to manually update, but naturally we can also assist if you wish.

    Best regards,
    Mike

    in reply to: Centered logo – Shopping cart in menu #1037285

    Hi,
    Sorry for the late reply, I took a look at your site and added a item to the cart, but the cart counter was as expected, Please see the screenshot in Private Content area.
    Perhaps I misunderstood what you were asking?

    Best regards,
    Mike

    in reply to: Add widget left and right to the Header #1037284

    Hi,
    Sorry for the late reply, I found that I needed to change this a little from the instructions on the post you found, so the css I added to your WordPress > Customize > Additional CSS is:

    #header_main.container_wrap_logo {
    display: flex !important; 
    }
    .container_wrap_logo .av-logo-container {
    width: 32% !important; 
    display: inline-flex !important; 
    order: 2 !important;
    padding: 0px !important; 
    }
    .container_wrap_logo .widget:first-child {
    width: 32% !important; 
    display: inline-flex !important;
        justify-content: center;
        align-self: center;
        align-items: center;
    order: 1 !important; 
    }
    .container_wrap_logo .widget:nth-child(2) {
    width: 32% !important; 
    display: inline-flex !important;
    order: 3 !important; 
        justify-content: center;
        align-self: center;
        align-items: center; 
    }
    #header_main_alternate {
       border-bottom-width: 1.5px;
       border-bottom-style: solid;
    }
    @media only screen and (max-width: 767px) { 
    nav.main_menu {
        top: 70px !important; 
        right: -70% !important; 
    }
    .logo a img {
    float:right !important;
    }
    }

    and the script I added to your functions.php:

    
    function custom_script(){
      ?>
      <script>
       jQuery(window).load(function(){
        jQuery( '#header_main_alternate' ).insertAfter( '.container_wrap_logo' );
        });
      </script>
      <?php
      }
      add_action('wp_footer', 'custom_script');
    

    Please clear your browser cache and check.
    I left the widgets in place so you could see how to add you info in them, please adjust to suit.

    Best regards,
    Mike

    in reply to: Permission on the product in woocommerce #1037276

    Hi,
    To change the logo home url based on language, Try adding this code to the end of your functions.php file in Appearance > Editor:

    function polylang_logo_url(){
      ?>
      <script>
      jQuery(window).load(function(){
      jQuery("#top:lang(en) span.logo").find("a").attr("href", "https://www.naturamla.com/en/welcome/");
      });
      </script>
      <?php
      }
      add_action('wp_footer', 'polylang_logo_url');

    I tried adding this though the WordPress > Appearance > Editor but I received an error that it would have to be changed via FTP, so please try doing so.

    Best regards,
    Mike

    in reply to: want to make some pages in the review tab in product page. #1037272

    Hi,
    To reverse the order of the paged comments I added this code to the end of your functions.php file in Appearance > Editor:

    function reverse_comments($query) {
        if( !is_admin() ) {
            $query->query_vars['order'] = 'DSC';
        }
        return $query;
    }
    
    add_filter( 'pre_get_comments', 'reverse_comments' );

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: How can i add image or text header right side ? #1037267

    Hi,
    Sorry for the late reply, please try adding this css:

    @media only screen and (min-width: 1250px) and (max-width: 1295px) { 
    #custom_html-2 {
        position: element(.av-main-nav-wrap) !important; 
        left: -8% !important;
    } 
    }

    Best regards,
    Mike

    in reply to: Transparent Menu is displayed with outline #1037215

    Hi,
    I have taken a look at your site and it doesn’t seem to match your description above, when I look at your site, before scrolling, I see a transparent header with a white font:
    2018-11-23-224718
    this seems to be what you were asking for, correct?
    Yet after scrolling I see a white menu text on a white header, and black text on hover:
    2018-11-23-230511
    To correct this to a black menu text, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    
    #top #header .av-main-nav > li > a {
        color: #000 !important; 
        background-color: transparent !important; 
        border-color: #ffffff;
    }

    Please add this css and clear your browser cache.
    Please let us know if there is anything else we can assist with.

    Best regards,
    Mike

    in reply to: Update issue #1037213

    Hi,
    Yes you can change the password after, here is How to Change Your Password in WordPress

    Best regards,
    Mike

    in reply to: Masonry presorted link #1037212

    Hey SvHa,
    I believe that this might be a working solution for you: Enable deeplinking to the Portfolio
    Please try this and let us know if it works for you.

    Best regards,
    Mike

    in reply to: text on color section google #1037211

    Hey vnfan,
    Please take another look at your Google cache link, because the text over the image is there, it’s hard to see because it has a dark gray color, but I highlighted it for you and saved a screenshot in the Private Content area.
    You can also test your page as Google by using this tool

    Best regards,
    Mike

    in reply to: Images not visible #1037210

    Hey saraattana,
    Thanks for the login, I notice that quite a few of your images have the 400 error code, which is why they are not showing. I also notice that your PHP version is 5.4.39, where v5.6 is the recommended minimum version, and v7 would be better. Please ask your webhost to update your PHP version.

    Best regards,
    Mike

    in reply to: Syntax Error #1037207

    Hey gracemac,
    Please check that you are using a PHP version of at least 5.6, v7 would be better.
    If this doesn’t help, Please include a admin login & FTP access in the Private Content area, so we can take a look.

    Best regards,
    Mike

    in reply to: Update to Enfold 4 #1037205

    Hi,
    Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Alternatively look for the “enfold” folder at /wp-content/themes/enfold/ and rename to “enfold-old” then upload the new version as the folder “enfold”
    Once you have cleared your browser cache and tested that your site is working correctly, you can delete the old folder “enfold-old”.
    If for some reason you want to go back to the old version, simply remove the new folder and change the name of “enfold-old” back to “enfold”

    Best regards,
    Mike

    in reply to: como hacer casillas tema demo "enfold law" #1037204

    Hey Tomatito11,
    I assume you have looked in your email spam folder to see if the messages are there.
    Also if you are testing the contact forum, please don’t use a Gmail address while sending to a Gmail address.
    If this doesn’t help Please include a admin login in the Private Content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Update Version 4.0.2. to 4.5 #1037198

    Hi,
    Thank you for the login, but I notice that your PHP is v5.3.28
    where the minimum recommended PHP version is 5.6, please ask your webhost to update your PHP to at least 5.6, or version 7 would be better.

    Best regards,
    Mike

    in reply to: how can I align the Special Heading to the right #1037186

    Hi,
    Please upload your screenshot to https://postimages.org/
    then paste the url into a post.

    Best regards,
    Mike

    in reply to: Update to 4.5 has caused lots of problems to my website. #1037184

    Hey sparrow777,
    Please include a admin login & FTP access in the Private Content area, and we will try updating your site.

    Best regards,
    Mike

    Hi,
    There are no pictures of the design infrastructure, there is only one set of these for the default theme, where are included in the PSD folder:
    2018-11-23-075217
    All of the other demos were created using the advanced layout builder within the theme and are installed though the Demo Installer.
    Alternatively you can see the demos online here so if you need to direct a designer or client, or you could take screenshots of the design infrastructure from those demos.

    Best regards,
    Mike

    in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1036968

    Hi,
    Glad to hear it works, please don’t feel bad, you were using “max-device-width” but I have always used “max-width”
    Please see this explanation about the difference of the two.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Change h1 caption title font size for mobile #1036964

    Hi,
    To have the title of all 3 slides the same, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width:767px) {
    #full_slider_1 h1.avia-caption-title,#full_slider_1 .slide-2 .slideshow_align_caption h2.avia-caption-title,#full_slider_1 h3.avia-caption-title {
    font-size: 32px !important;
    }
    }

    another option would be to set all 3 to use the same heading and inline font style.
    If this doesn’t help, please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Update Enfold Theme #1036962

    Hi,
    The way I understand how the token works, you will need to create a different token for each site, please read this post I would recommend asking envato support about the token, as it’s not a part of the core Enfold theme. Sorry I really can’t test it the same way as the theme.

    Best regards,
    Mike

Viewing 30 posts - 24,331 through 24,360 (of 35,179 total)