Forum Replies Created
-
Posts
-
Hi,
Try adding the code to the end of your functions.php file in Appearance > Editor
of either your child theme or the main Enfold theme.Best regards,
MikeHi,
Glad Rikard could help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you, I updated your theme, and ensured that the theme settings and css was preserved, Please clear your browser cache and check.
It seems that I didn’t need to use the backup copies of your theme settings or css, but I have them on hand should you find a error during your inspection.
I left the damaged theme folder in the directory as a backup, once you are satisfied please let me know and I will delete. Please don’t activate it.Best regards,
MikeHi,
On one page they are 414px high while the other page they are 444px high.
Sorry the equal height element is meant to make two columns the same height on one page, not match all of the columns on different pages.
You should be able to achieve this by setting a max-height for the columns on the site. I recommend adding a custom class to the columns on all pages & write your max-height to match the smallest column set of all the pages:.custom_class { height: 414px !important; max-height: 414px !important; }Please let us know if this helps.
Best regards,
MikeHey mmr1234,
Thanks for the login, I see you have many “mixed content” errors, where your site is https but it’s trying to load scripts from http
Really Simple SSL should solve this.
You also have JS errors:inspector.js - Uncaught TypeError: Cannot read property 'InspectorControls' react-dom.min.js - TypeError: Cannot read property 'decodeEntities'I believe these are scripts from some of your plugins, Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
Best regards,
MikeHey ex09053,
Which demo do you wish to install & which webhost are you using?
Some webhosts block the import of the images but there are some solutions, other times the issue is with the PHP time limit.
A good place to start is to ensure your PHP setting are like these:
PHP Version: 7.0.x
PHP Time Limit: No limit
PHP Memory Limit: 256M
PHP Post Max Size: 50M
PHP Max Upload Size: 20MBest regards,
MikeHi,
Thanks for the links, unfortunately they look equal height to me, can you please explain what I’m missing.Best regards,
MikeHi,
Thanks for the confirmation, we look forward to your feedback on the plugins available.Best regards,
MikeHi,
If your new theme folder is named the same as your old theme folder was there should be no changes in your design.
So to correct try naming your new theme folder the same as your old one was, the old one should be named to something else.
The reason you should not just upload to the same folder is there may be a directory structure change within the theme folder, but the plugin above also works well.Best regards,
MikeHi,
I was not able to login to the site, but I could ftp.
I believe the issue is that the enfold style.css has been replaced with your child theme style.css, I’m surprised that you are not getting warnings that the theme is broken.
You will want to export your theme settings and save, because you may lose your settings when we change the theme back to Enfold, at which time we can update and them import your theme settings.
It should go smoothly, but I recommend making a full backup of your site using your webhost’s backup tool.
Would you like me to do this?
Please include a admin login & url in the Private Content area.Best regards,
MikeHi,
I updated your theme by uploading it via your cpanel file manager, it is strange that you updating to WP 5 would cause this crash.
Perhaps the update didn’t finish and some of the core files are not correct? I was able to get your front end to show, but not the backend.
I see that you are using duplicator-pro, so you could try to replace the WP core files, or replace the whole site.
Do you have a duplicator-pro backup?Best regards,
MikeHi,
For your text and image, the space is created by the margin of the column, to remove this space for only this one element, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.postid-2065 .entry-content-wrapper .av_one_third { margin-left: 1% !important; }Please adjust the margin to suit. I would not recommend changing this for all elements because it could cause some unwanted effects, but you are welcome to try. Simply remove the page ID.
For around the map, your code must have
<pre> tags in it, it should not, please remove.
Best regards,
MikeHi,
@info224, Thank you for your feedbackBest regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you for the images, if I understand correctly,
you have a custom post type and the ALB Builder is not showing for it.
I tested this on my localhost, and see that this was working for WordPress v4.9
But now not WordPress v5.0
I found that you had curly quotes in your snippet code that I corrected and now you have the portfolio fields at the bottom of your custom post type:
but you still have no ALB button, I will ask the dev team for advice.
Best regards,
MikeHi,
No estoy seguro de que la traducción esté funcionando bien, pero intentaré ayudar. Veo que el “generador de ALB” está funcionando, pero el “generador de fusión” no debería aparecer.
No estoy seguro de tu pregunta sobre “Capturar con CPT”, intenta agregar algunas imágenes para que me ayuden a entender.
Gracias
Por favor lea esto abajoThank you for the login, I looked at creating a new page and found that I could use the ALB builder ok, but I believe there is a conflict with the Fusion Builder – I recommend disabling the Fusion Builder
Also your home page builder seems to work, but again the Fusion builder should not show:
Best regards,
MikeHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeHi,
I took a look at the script and found it to be small enough to include in your functions.php, and delete the js file, I believe this would be fine:function persistent_checkboxes(){ if ( is_page('1392') ) { ?> <script> var PersistentCheckboxes = function(){ var genKey, load, save, addListeners, init; var PAGE = window.location.href; genKey = function(id){ return 'checkbox:'+ PAGE +':'+ id; } save = function(event){ // Only inputs with an id will be saved. if(this.id === ""){ return; } localStorage.setItem(genKey(this.id), this.checked+""); }; load = function(){ jQuery('input[type="checkbox"]').each(function(i, elm){ // Ignore checkboxes with no id. var key = genKey(elm.id); if(elm.id !== "" && key in localStorage){ elm.checked = localStorage.getItem(key) === "true"; } }); }; addListeners = function(){ jQuery(document).on('change', 'input[type=checkbox]', save); }; init = function(options){ // Only supported if localStorage is available. if(typeof(Storage) === "undefined"){ return; } load(); addListeners(); }; init(); return this; }; // Let's get this party started! var persistentCheckboxes; jQuery(document).ready(function(){ persistentCheckboxes = new PersistentCheckboxes(); }); </script> <?php } add_action('wp_head', 'persistent_checkboxes');You will still want to change the page ID to the page you wish it to work on.
Best regards,
MikeHi,
This sounds like an error that happens when one updates via FTP and tries to overwrite the enfold folder instead of replacing the theme folder. Does this sound possible?Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.Please follow these steps to update to v4.5.1
*Please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb.
First go to your Theme Forest account and download the “Installable WordPress file only”.
1: please install the plugin: Update Theme and Plugins from Zip File
2: then go to WordPress > Themes > Add New > Upload
3: after the install, click “Return to Themes page” (NOT Activate)
4: success:
Best regards,
MikeHi,
I believe the error with contact page has to do with saving your page and reloading a couple of times, please see this sticky post
If this doesn’t help, please include a admin login in the private content area so we can take a closer look.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Thanks for the login, as I took a closer look I found the your images are not the compete words, please see links in the Private Content area.
and the only images for them are very large, so they seem to be getting cropped when they are added to your tabs.
Please try uploading some smaller images for the tabs, such as 200px wide.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Some user reported, that validating the token only works in incognito mode for them. One reason could be, that Envato stores cookies with login data/connection data in the browser and therefore might block requests.
Please give this a try.Best regards,
MikeHi,
Glad to hear, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
Mike
