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Viewing 30 posts - 24,121 through 24,150 (of 34,981 total)
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  • Hi,

    @wolkenlos
    I might be able to shed some light on your questions,
    after updating you should create a new Token as the old API key is going to be discontinued by Envato.
    Updating will have no effect on your theme settings, but if you have customizations in any of the core theme files, such as functions.php those will be lost unless you are using a child theme.

    Best regards,
    Mike

    in reply to: Trying to use Events Manager Plugin #1037337

    Hey Takara22,
    When I first loaded your event section in you backend I saw this error:

    Failed to load resource: the server responded with a status of 500 (Internal Server Error) wp-admin/admin-ajax.php

    Then I saw that there was a “unsafe script” trying to load on the page, this is what Chrome called it and there was a red X in the url bar, I clicked it and choose to allow the script.
    Then the event plugin worked correctly and I could see the event you made, before I could not.
    I tried to recreate the issue in incognito mode but I couldn’t it worked fine.
    I then tried to recreate in Firefox & Edge but it worked fine in them too.
    It is odd that I allowed a script to run and the plugin works in all of my browsers, I’m not sure that I like that.
    So I guess you could try to see if you have a red X in your url bar, and see if allowing a script will work for you, if you feel comfortable with that.

    Best regards,
    Mike

    in reply to: CSS for "Button colored style" #1037334

    Hey MarcusJeroch,
    The class is: av-menu-button-colored
    The color is based on your theme colors.
    Example of the rule:

    #top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text {
        background-color: #9cc2df;
        color: #ffffff;
        border-color: #9cc2df;
    }

    Let us know if this answered you question.

    Best regards,
    Mike

    in reply to: Update to 4.5 has caused lots of problems to my website. #1037332

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Unable to open site customization page #1037329

    Hey manosmaster,
    I see that this happens on your homepage but not the other pages I tested, the error is “the page redirected you too many times.”
    please try deactivating your plugins or following these steps

    Best regards,
    Mike

    in reply to: Error when updating enfold #1037328

    Hey Goaliemn,
    The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
    So once you update to v4.5 the theme will update correctly going forward.
    We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.

    Best regards,
    Mike

    in reply to: envato: Register your app #1037326

    Hey caw67,
    Sorry I don’t have any information about that, please try contacting Envato support, perhaps it’s a bug in their system.

    Best regards,
    Mike

    in reply to: Update to 4.5 has caused lots of problems to my website. #1037322

    Hi,
    Glad to hear you are happy. I would recommend getting your Token key sooner than later, here is a post about how, I’m not sure if it’s that same one you read. I deleted the “enfold-old” for you.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: how can I align the Special Heading to the right #1037319

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Envato Error #1037318

    Hey Richard,
    Looking at your error messages it looks like the permissions set for the token did not allow Envato to verify your purchase, please see this post about the permissions needed for the tokens If you continue to have this issue I would recommend contacting Envato support to ensure you are getting the correct credit for your purchase.

    Best regards,
    Mike

    in reply to: Buy 2 lincenses at one #1037316

    Hey Christina ,
    Thank you for considering Enfold, to purchase Enfold please use this link and please two of them in your shopping cart to pay for both of them at the same time. You have picked a good time to order as it is on sale today for about 30% off due to the Black Friday special.
    It has not been this low in the past year, so you will not want to miss this opportunity.
    As for other discounts, we are not able to offer any because of our agreement with Theme Forest, even for bulk orders. So if you believe you will be ordering more over the next few months, I recommend getting them now at today’s discount.

    Best regards,
    Mike

    in reply to: Read more button on product slider #1037311

    Hi,
    Sorry for the late reply, I took a look at your site but I didn’t see the “editor” option to add functions in your functions.php, so here are two functions that may work fore you, Try adding one or the other to the end of your functions.php file in Appearance > Editor:

    add_action('woocommerce_after_shop_loop_item', 'replace_add_to_cart' );
    function replace_add_to_cart() {
        global $product;
        echo '<br><a class="button" href="' . esc_attr( $product->get_permalink() ) . '">' . __( "Read more" ) . '</a>';

    or this one:

    add_filter( 'woocommerce_loop_add_to_cart_link', 'replace_loop_add_to_cart_button', 10, 2 );
    function replace_loop_add_to_cart_button( $button, $product  ) {
        return '<a class="button" href="' . $product->get_permalink() . '">' . __( "Read more" ) . '</a>';
    }

    Please let us know if one of these works for you.

    Best regards,
    Mike

    in reply to: www.dampfsauger24.de #1037310

    Hi,
    Entschuldigung für die verspätete Antwort. Ihre Situation scheint so zu sein, als würde Envato Ihnen nicht genug Anerkennung für das Enfold-Thema geben. Wenn das Token generiert wird, sehe ich dort nur die BAKERY-App. Kein Hinweis auf das Enfold-Thema, stimmt das? Nachdem Sie ein Token erstellt haben, sollte das Enfold-Design auf der Seite “Apps verwalten” unter “Apps, denen Sie Zugriff gewährt haben” aufgeführt werden. Wenn Enfold nicht aufgeführt ist, funktioniert es nicht. Möglicherweise wurde Ihr Design unter einer anderen Benutzer-ID erworben, z. B. von Ihrem Entwickler. Wenn dies nicht der Fall ist, sollten Sie sich an den Envato-Support wenden, um sicherzustellen, dass Enfold in Ihrem Konto aufgeführt ist. Finden Sie heraus, warum Sie kein Token dafür erstellen können, da dies möglicherweise ein Fehler in ihrem System ist.

    — Translated with Google —

    Sorry for the late reply, your situation sounds like Envato is not properly giving you credit for the Enfold theme,

    When the token is generated, I only see the BAKERY app there. no indication of the Enfold theme, is this correct?

    Once you have created a token the Enfold theme should be listed under the “Apps you’ve granted access” on the “Manage your apps” page. If Enfold is not listed then it will not work.
    Perhaps your theme was purchased under a different user ID, such as your developer?
    If this is not the case you should contact Envato support to ensure you have Enfold listed in your account and find out why you can’t create a token for it, as it may be a bug in their system.

    Best regards,
    Mike

    in reply to: Transparent Menu is displayed with outline #1037306

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Update issue #1037302

    Hi,
    So for the message:

    Attention: The last Enfold update added a lot of performance options…..

    it’s just letting you know about the changes we made, after you read the post that is linked you can click the “X” to dismiss the message.
    But this is not why you can’t update, The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
    So once you update to v4.5 the theme will update correctly going forward.
    We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.

    Best regards,
    Mike

    in reply to: Update to Enfold 4 #1037301

    Hi,
    When using a child theme you can update via the dashboard and it will not override your settings, using a child theme is the best way to use a theme if you wish to customize it at all.
    I assumed that you were updating via FTP because we have had a issue with updating from within the dashboard for versions older than 4.5, because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, So once you update to v4.5 the theme will update correctly going forward. Even with a child theme.

    Best regards,
    Mike

    in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1037298

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: how can I align the Special Heading to the right #1037296

    Hi,
    Thank you for the image, I believe you have added some css to move your special heading to the right side of the screen, please remove this custom code:

    .av-special-heading-tag {float: right !important;}
    .av-subheading_below {float: right !important;
    }

    Then please add this css:

    @media only screen and (min-width: 767px) and (max-width: 1045px) { 
    #top.home #av_section_1 .av-special-heading {
    float: right !important; 
    width: 50% !important; 
    }
    }
    @media only screen and (min-width: 1046px) { 
    #top.home #av_section_1 .av-special-heading {
    float: right !important; 
    width: 35% !important; 
    }
    }

    This makes the special heading 100% wide for mobile, 50% wide for tablet, and 35% wide for desktop.
    Please clear your browser cache and check.
    If you don’t mind, I would recommend for mobile, adding a transparent white background to the text so it will be easier to see and a little padding so it’s not on the person’s face:

    @media only screen and (max-width: 766px) { 
    #top.home #av_section_1 .post-entry-102 {
        padding-top: 50% !important; 
    }
    #top.home #av_section_1 .av-special-heading {
        background-color: rgba(255,255,255,0.5) !important; 
    }
    }

    let us know if this helps.

    Best regards,
    Mike

    in reply to: Syntax Error #1037294

    Hi,
    Thank you for the login to your staging site, I took a look but I don’t see the error anywhere, and the site seems to be working correctly.
    Please explain where I can see an error.

    Best regards,
    Mike

    in reply to: Update to 4.5 has caused lots of problems to my website. #1037292

    Hi,
    Thank you for the FTP access, I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. Please also check for yourself.
    Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

    Best regards,
    Mike

    Hi,

    @giorgio_betagrafic
    sorry for the late reply, thank you for the login, but could you please include ftp access so I can assist in updating, since you were having trouble with updating with the plugin approach

    @bcndisseny thank you for trying to assist :)

    Best regards,
    Mike

    in reply to: Color link footer #1037288

    Hi,
    The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
    So once you update to v4.5 the theme will update correctly going forward.
    We are sorry for the inconvenience, please follow the steps in the link above and it should be very easy to manually update, but naturally we can also assist if you wish.

    Best regards,
    Mike

    in reply to: Centered logo – Shopping cart in menu #1037285

    Hi,
    Sorry for the late reply, I took a look at your site and added a item to the cart, but the cart counter was as expected, Please see the screenshot in Private Content area.
    Perhaps I misunderstood what you were asking?

    Best regards,
    Mike

    in reply to: Add widget left and right to the Header #1037284

    Hi,
    Sorry for the late reply, I found that I needed to change this a little from the instructions on the post you found, so the css I added to your WordPress > Customize > Additional CSS is:

    #header_main.container_wrap_logo {
    display: flex !important; 
    }
    .container_wrap_logo .av-logo-container {
    width: 32% !important; 
    display: inline-flex !important; 
    order: 2 !important;
    padding: 0px !important; 
    }
    .container_wrap_logo .widget:first-child {
    width: 32% !important; 
    display: inline-flex !important;
        justify-content: center;
        align-self: center;
        align-items: center;
    order: 1 !important; 
    }
    .container_wrap_logo .widget:nth-child(2) {
    width: 32% !important; 
    display: inline-flex !important;
    order: 3 !important; 
        justify-content: center;
        align-self: center;
        align-items: center; 
    }
    #header_main_alternate {
       border-bottom-width: 1.5px;
       border-bottom-style: solid;
    }
    @media only screen and (max-width: 767px) { 
    nav.main_menu {
        top: 70px !important; 
        right: -70% !important; 
    }
    .logo a img {
    float:right !important;
    }
    }

    and the script I added to your functions.php:

    
    function custom_script(){
      ?>
      <script>
       jQuery(window).load(function(){
        jQuery( '#header_main_alternate' ).insertAfter( '.container_wrap_logo' );
        });
      </script>
      <?php
      }
      add_action('wp_footer', 'custom_script');
    

    Please clear your browser cache and check.
    I left the widgets in place so you could see how to add you info in them, please adjust to suit.

    Best regards,
    Mike

    in reply to: Permission on the product in woocommerce #1037276

    Hi,
    To change the logo home url based on language, Try adding this code to the end of your functions.php file in Appearance > Editor:

    function polylang_logo_url(){
      ?>
      <script>
      jQuery(window).load(function(){
      jQuery("#top:lang(en) span.logo").find("a").attr("href", "https://www.naturamla.com/en/welcome/");
      });
      </script>
      <?php
      }
      add_action('wp_footer', 'polylang_logo_url');

    I tried adding this though the WordPress > Appearance > Editor but I received an error that it would have to be changed via FTP, so please try doing so.

    Best regards,
    Mike

    in reply to: want to make some pages in the review tab in product page. #1037272

    Hi,
    To reverse the order of the paged comments I added this code to the end of your functions.php file in Appearance > Editor:

    function reverse_comments($query) {
        if( !is_admin() ) {
            $query->query_vars['order'] = 'DSC';
        }
        return $query;
    }
    
    add_filter( 'pre_get_comments', 'reverse_comments' );

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: How can i add image or text header right side ? #1037267

    Hi,
    Sorry for the late reply, please try adding this css:

    @media only screen and (min-width: 1250px) and (max-width: 1295px) { 
    #custom_html-2 {
        position: element(.av-main-nav-wrap) !important; 
        left: -8% !important;
    } 
    }

    Best regards,
    Mike

    in reply to: Transparent Menu is displayed with outline #1037215

    Hi,
    I have taken a look at your site and it doesn’t seem to match your description above, when I look at your site, before scrolling, I see a transparent header with a white font:
    2018-11-23-224718
    this seems to be what you were asking for, correct?
    Yet after scrolling I see a white menu text on a white header, and black text on hover:
    2018-11-23-230511
    To correct this to a black menu text, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    
    #top #header .av-main-nav > li > a {
        color: #000 !important; 
        background-color: transparent !important; 
        border-color: #ffffff;
    }

    Please add this css and clear your browser cache.
    Please let us know if there is anything else we can assist with.

    Best regards,
    Mike

    in reply to: Update issue #1037213

    Hi,
    Yes you can change the password after, here is How to Change Your Password in WordPress

    Best regards,
    Mike

    in reply to: Masonry presorted link #1037212

    Hey SvHa,
    I believe that this might be a working solution for you: Enable deeplinking to the Portfolio
    Please try this and let us know if it works for you.

    Best regards,
    Mike

Viewing 30 posts - 24,121 through 24,150 (of 34,981 total)