Forum Replies Created
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AuthorPosts
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November 25, 2018 at 3:23 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1037359
Hi,
@wolkenlos I might be able to shed some light on your questions,
after updating you should create a new Token as the old API key is going to be discontinued by Envato.
Updating will have no effect on your theme settings, but if you have customizations in any of the core theme files, such as functions.php those will be lost unless you are using a child theme.Best regards,
MikeHey Takara22,
When I first loaded your event section in you backend I saw this error:Failed to load resource: the server responded with a status of 500 (Internal Server Error) wp-admin/admin-ajax.php
Then I saw that there was a “unsafe script” trying to load on the page, this is what Chrome called it and there was a red X in the url bar, I clicked it and choose to allow the script.
Then the event plugin worked correctly and I could see the event you made, before I could not.
I tried to recreate the issue in incognito mode but I couldn’t it worked fine.
I then tried to recreate in Firefox & Edge but it worked fine in them too.
It is odd that I allowed a script to run and the plugin works in all of my browsers, I’m not sure that I like that.
So I guess you could try to see if you have a red X in your url bar, and see if allowing a script will work for you, if you feel comfortable with that.Best regards,
MikeHey MarcusJeroch,
The class is: av-menu-button-colored
The color is based on your theme colors.
Example of the rule:#top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text { background-color: #9cc2df; color: #ffffff; border-color: #9cc2df; }Let us know if this answered you question.
Best regards,
MikeNovember 25, 2018 at 2:42 am in reply to: Update to 4.5 has caused lots of problems to my website. #1037332Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHey manosmaster,
I see that this happens on your homepage but not the other pages I tested, the error is “the page redirected you too many times.”
please try deactivating your plugins or following these stepsBest regards,
MikeHey Goaliemn,
The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
So once you update to v4.5 the theme will update correctly going forward.
We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.Best regards,
MikeHey caw67,
Sorry I don’t have any information about that, please try contacting Envato support, perhaps it’s a bug in their system.Best regards,
MikeNovember 25, 2018 at 1:03 am in reply to: Update to 4.5 has caused lots of problems to my website. #1037322Hi,
Glad to hear you are happy. I would recommend getting your Token key sooner than later, here is a post about how, I’m not sure if it’s that same one you read. I deleted the “enfold-old” for you.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeNovember 25, 2018 at 12:56 am in reply to: how can I align the Special Heading to the right #1037319Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHey Richard,
Looking at your error messages it looks like the permissions set for the token did not allow Envato to verify your purchase, please see this post about the permissions needed for the tokens If you continue to have this issue I would recommend contacting Envato support to ensure you are getting the correct credit for your purchase.Best regards,
MikeHey Christina ,
Thank you for considering Enfold, to purchase Enfold please use this link and please two of them in your shopping cart to pay for both of them at the same time. You have picked a good time to order as it is on sale today for about 30% off due to the Black Friday special.
It has not been this low in the past year, so you will not want to miss this opportunity.
As for other discounts, we are not able to offer any because of our agreement with Theme Forest, even for bulk orders. So if you believe you will be ordering more over the next few months, I recommend getting them now at today’s discount.Best regards,
MikeHi,
Sorry for the late reply, I took a look at your site but I didn’t see the “editor” option to add functions in your functions.php, so here are two functions that may work fore you, Try adding one or the other to the end of your functions.php file in Appearance > Editor:add_action('woocommerce_after_shop_loop_item', 'replace_add_to_cart' ); function replace_add_to_cart() { global $product; echo '<br><a class="button" href="' . esc_attr( $product->get_permalink() ) . '">' . __( "Read more" ) . '</a>';or this one:
add_filter( 'woocommerce_loop_add_to_cart_link', 'replace_loop_add_to_cart_button', 10, 2 ); function replace_loop_add_to_cart_button( $button, $product ) { return '<a class="button" href="' . $product->get_permalink() . '">' . __( "Read more" ) . '</a>'; }Please let us know if one of these works for you.
Best regards,
MikeHi,
Entschuldigung für die verspätete Antwort. Ihre Situation scheint so zu sein, als würde Envato Ihnen nicht genug Anerkennung für das Enfold-Thema geben. Wenn das Token generiert wird, sehe ich dort nur die BAKERY-App. Kein Hinweis auf das Enfold-Thema, stimmt das? Nachdem Sie ein Token erstellt haben, sollte das Enfold-Design auf der Seite “Apps verwalten” unter “Apps, denen Sie Zugriff gewährt haben” aufgeführt werden. Wenn Enfold nicht aufgeführt ist, funktioniert es nicht. Möglicherweise wurde Ihr Design unter einer anderen Benutzer-ID erworben, z. B. von Ihrem Entwickler. Wenn dies nicht der Fall ist, sollten Sie sich an den Envato-Support wenden, um sicherzustellen, dass Enfold in Ihrem Konto aufgeführt ist. Finden Sie heraus, warum Sie kein Token dafür erstellen können, da dies möglicherweise ein Fehler in ihrem System ist.— Translated with Google —
Sorry for the late reply, your situation sounds like Envato is not properly giving you credit for the Enfold theme,
When the token is generated, I only see the BAKERY app there. no indication of the Enfold theme, is this correct?
Once you have created a token the Enfold theme should be listed under the “Apps you’ve granted access” on the “Manage your apps” page. If Enfold is not listed then it will not work.
Perhaps your theme was purchased under a different user ID, such as your developer?
If this is not the case you should contact Envato support to ensure you have Enfold listed in your account and find out why you can’t create a token for it, as it may be a bug in their system.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
So for the message:Attention: The last Enfold update added a lot of performance options…..
it’s just letting you know about the changes we made, after you read the post that is linked you can click the “X” to dismiss the message.
But this is not why you can’t update, The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
So once you update to v4.5 the theme will update correctly going forward.
We are sorry for the inconvenience, please follow the steps in this link and it should be very easy to manually update, but naturally we can also assist if you wish.Best regards,
MikeHi,
When using a child theme you can update via the dashboard and it will not override your settings, using a child theme is the best way to use a theme if you wish to customize it at all.
I assumed that you were updating via FTP because we have had a issue with updating from within the dashboard for versions older than 4.5, because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, So once you update to v4.5 the theme will update correctly going forward. Even with a child theme.Best regards,
MikeNovember 24, 2018 at 10:30 pm in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1037298Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeNovember 24, 2018 at 10:27 pm in reply to: how can I align the Special Heading to the right #1037296Hi,
Thank you for the image, I believe you have added some css to move your special heading to the right side of the screen, please remove this custom code:.av-special-heading-tag {float: right !important;} .av-subheading_below {float: right !important; }Then please add this css:
@media only screen and (min-width: 767px) and (max-width: 1045px) { #top.home #av_section_1 .av-special-heading { float: right !important; width: 50% !important; } } @media only screen and (min-width: 1046px) { #top.home #av_section_1 .av-special-heading { float: right !important; width: 35% !important; } }This makes the special heading 100% wide for mobile, 50% wide for tablet, and 35% wide for desktop.
Please clear your browser cache and check.
If you don’t mind, I would recommend for mobile, adding a transparent white background to the text so it will be easier to see and a little padding so it’s not on the person’s face:@media only screen and (max-width: 766px) { #top.home #av_section_1 .post-entry-102 { padding-top: 50% !important; } #top.home #av_section_1 .av-special-heading { background-color: rgba(255,255,255,0.5) !important; } }let us know if this helps.
Best regards,
MikeHi,
Thank you for the login to your staging site, I took a look but I don’t see the error anywhere, and the site seems to be working correctly.
Please explain where I can see an error.Best regards,
MikeNovember 24, 2018 at 9:43 pm in reply to: Update to 4.5 has caused lots of problems to my website. #1037292Hi,
Thank you for the FTP access, I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. Please also check for yourself.
Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.Best regards,
MikeNovember 24, 2018 at 9:32 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1037291Hi,
@giorgio_betagrafic sorry for the late reply, thank you for the login, but could you please include ftp access so I can assist in updating, since you were having trouble with updating with the plugin approach@bcndisseny thank you for trying to assist :)
Best regards,
MikeHi,
The reason the theme is not updating correctly with your version is because Theme Forest has changed from using a API to using a Token system and we needed to update some files within the theme, so these changes were made in v4.5
So once you update to v4.5 the theme will update correctly going forward.
We are sorry for the inconvenience, please follow the steps in the link above and it should be very easy to manually update, but naturally we can also assist if you wish.Best regards,
MikeHi,
Sorry for the late reply, I took a look at your site and added a item to the cart, but the cart counter was as expected, Please see the screenshot in Private Content area.
Perhaps I misunderstood what you were asking?Best regards,
MikeHi,
Sorry for the late reply, I found that I needed to change this a little from the instructions on the post you found, so the css I added to your WordPress > Customize > Additional CSS is:#header_main.container_wrap_logo { display: flex !important; } .container_wrap_logo .av-logo-container { width: 32% !important; display: inline-flex !important; order: 2 !important; padding: 0px !important; } .container_wrap_logo .widget:first-child { width: 32% !important; display: inline-flex !important; justify-content: center; align-self: center; align-items: center; order: 1 !important; } .container_wrap_logo .widget:nth-child(2) { width: 32% !important; display: inline-flex !important; order: 3 !important; justify-content: center; align-self: center; align-items: center; } #header_main_alternate { border-bottom-width: 1.5px; border-bottom-style: solid; } @media only screen and (max-width: 767px) { nav.main_menu { top: 70px !important; right: -70% !important; } .logo a img { float:right !important; } }and the script I added to your functions.php:
function custom_script(){ ?> <script> jQuery(window).load(function(){ jQuery( '#header_main_alternate' ).insertAfter( '.container_wrap_logo' ); }); </script> <?php } add_action('wp_footer', 'custom_script');Please clear your browser cache and check.
I left the widgets in place so you could see how to add you info in them, please adjust to suit.Best regards,
MikeHi,
To change the logo home url based on language, Try adding this code to the end of your functions.php file in Appearance > Editor:function polylang_logo_url(){ ?> <script> jQuery(window).load(function(){ jQuery("#top:lang(en) span.logo").find("a").attr("href", "https://www.naturamla.com/en/welcome/"); }); </script> <?php } add_action('wp_footer', 'polylang_logo_url');I tried adding this though the WordPress > Appearance > Editor but I received an error that it would have to be changed via FTP, so please try doing so.
Best regards,
MikeNovember 24, 2018 at 5:26 pm in reply to: want to make some pages in the review tab in product page. #1037272Hi,
To reverse the order of the paged comments I added this code to the end of your functions.php file in Appearance > Editor:function reverse_comments($query) { if( !is_admin() ) { $query->query_vars['order'] = 'DSC'; } return $query; } add_filter( 'pre_get_comments', 'reverse_comments' );Please clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply, please try adding this css:@media only screen and (min-width: 1250px) and (max-width: 1295px) { #custom_html-2 { position: element(.av-main-nav-wrap) !important; left: -8% !important; } }Best regards,
MikeHi,
I have taken a look at your site and it doesn’t seem to match your description above, when I look at your site, before scrolling, I see a transparent header with a white font:

this seems to be what you were asking for, correct?
Yet after scrolling I see a white menu text on a white header, and black text on hover:

To correct this to a black menu text, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top #header .av-main-nav > li > a { color: #000 !important; background-color: transparent !important; border-color: #ffffff; }Please add this css and clear your browser cache.
Please let us know if there is anything else we can assist with.Best regards,
MikeHi,
Yes you can change the password after, here is How to Change Your Password in WordPressBest regards,
MikeHey SvHa,
I believe that this might be a working solution for you: Enable deeplinking to the Portfolio
Please try this and let us know if it works for you.Best regards,
Mike -
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