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Viewing 30 posts - 23,191 through 23,220 (of 35,206 total)
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  • Hi,

    @fulanoinc
    please compare the token permissions of your site with the required permissions.
    If this doesn’t help, Please open a new thread, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private if posted here.

    Best regards,
    Mike

    Hi,

    @ProTravelGolf
    Thanks, I see that the file is correct, and I tested it on my localhost without issue using the Update Theme and Plugins from Zip File plugin.
    We should take a look with your admin login, Please open a new thread, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private if posted here.

    Best regards,
    Mike

    in reply to: Unable to enable Js minification #1064134

    Hi,
    Thank you for the login, I see the merged js is loading:
    2019-02-07-065505
    But I see that you have a JS error:
    HTMLDivElement (avia-snippet-lightbox.js)
    I found that this error has been reported before with a corrupt theme file, please try updating to v4.5.3 via ftp to replace the corrupt file.
    Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Locked out of my website #1063824

    Hi,
    Typically that means that you need to include the style.css file in your enfold directory.
    I took a look at your site, but didn’t see this error, and I couldn’t login or FTP in to confirm.

    Best regards,
    Mike

    in reply to: Scroll on Drop Down in Main Menu for Specific label #1063821

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Pushing submission datalayer event with form ajax response #1063818

    Hi,
    Glad to hear. Thanks for sharing your solution.
    I assume we can close this now, but I like to ask. Shall we close this then?

    Best regards,
    Mike

    Hi,

    @ProTravelGolf
    Typically “The theme is missing the style.css stylesheet.” is a error that the zip file you are using is not correct. Please try ensuring that you are using the zip file from the link “Installable WordPress file only”
    Installable-Word-Press-file-only
    If you open the zip file it should have this structure:
    2019-01-18-071509
    If this doesn’t help please upload the zip file to DropBox or Google Drive so we can examine it.

    Best regards,
    Mike

    Hi,
    Glad to help, we will close this then, but please open a new thread if there is anything we can help with.
    Have a great day and thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Color change of all bolds in text block only #1063814

    Hi,
    Thanks, I found bold headers (H2) but no bold paragraphs. Am I looking in the correct section?
    Please see the screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Squeezed Content #1063812

    Hi,
    Seems That I found a css issue, I will see if I can reproduce it and then report it so I doesn’t reoccur.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Maintenance Page not loading #1063799

    Hi,
    Thank you for the feedback, I added this note to the bug thread for the dev team about this solution.

    Best regards,
    Mike

    in reply to: Transparent Header On Mobile #1063798

    Hey codecreative,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 989px) {
    .html_mobile_menu_tablet #top #wrap_all .av_header_transparency {
    background-color: transparent!important;
    }
     .responsive #top #main {margin-top: -93px!important;}
    }
    

    Best regards,
    Mike

    in reply to: Mobile menu styling on click #1063795

    Hey codecreative,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 989px) {
    .html_av-overlay-side #top #wrap_all div .av-burger-overlay-scroll #av-burger-menu-ul a:hover {
        background-color: #1db8f0 !important; 
    }
    .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul a:focus,.html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul a:hover {
        color: #fff !important;
    }
    }

    Best regards,
    Mike

    in reply to: Spacing #1063790

    Hi,
    Glad to help, we will close this then.
    Have a great day and thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Color change of all bolds in text block only #1063637

    Hi,
    Please include the url to the page in question so we can take a closer look.
    Both css above is working for me
    2019-02-06-072728
    2019-02-06-073332

    Best regards,
    Mike

    in reply to: Pushing submission datalayer event with form ajax response #1063630

    Hi,
    It sounds like changing the path from AviaBuilder::$path[‘pluginUrlRoot’] to $path[‘pluginUrl’] is not working correctly on you live site. But as you note it is working on the localhost.
    A similar issue came up last week and the solution was to change the path to get_template_directory()
    I’m not sure why a localhost path would be different than a live host, but if you include FTP access & admin login I will take a look.
    I guess worse case we could change the path to a absolute path.
    ** I did a quick search and found some tips on using dirname(__FILE__) instead, but it would have to be tested first.

    Best regards,
    Mike

    in reply to: Maintenance Page not loading #1063619

    Hi,
    Thanks for the feedback, it was worth a try, please restore your backup functions-enfold.php file and use the temp solution of deactivating Yoast while the dev team works on this.

    Best regards,
    Mike

    Hi,
    In this case, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.archive button.single_add_to_cart_button {
    display: none !important;
    }

    Best regards,
    Mike

    in reply to: Testimonial Slider (Large) height problem #1063606

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Footer diffrerent height than supposed to be #1063603

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Can't import any demo. #1063469

    Hi,
    Glad to help, thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Please reply to my question! Contact form not working #1063468

    Hey prissesje,
    Sorry for the late reply, the email messages and addresses are not stored anywhere in your database.

    Best regards,
    Mike

    Hey JanCre,
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function remove_woo_relate_products(){  
    	remove_action( 'woocommerce_after_single_product_summary', 'avia_woocommerce_output_related_products', 20);
    }
    add_action('init', 'remove_woo_relate_products', 10);

    Best regards,
    Mike

    in reply to: Testimonial Slider (Large) height problem #1063454

    Hey Bryn1,
    I took a look at your page and found that this error only occurred on the first page load, if you cycle though the testimonies to the first one again the error doesn’t show.
    I wrote this css to correct the error, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (min-width: 999px) { 
    #top.page-id-6600 #av_section_3 .avia-testimonial-wrapper {
    max-height: 187px !important; 
    height: 187px !important;
    }
    }

    Best regards,
    Mike

    in reply to: Scroll on Drop Down in Main Menu for Specific label #1063452

    Hey Dee,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .main_menu .menu #menu-item-399 ul {
    height: 500px;
    overflow: hidden;
    overflow-y: scroll;
    }

    Best regards,
    Mike

    in reply to: Spacing #1063451

    Hey codecreative,
    I assume that by removing the gap between the buttons this is the effect you are looking for:
    2019-02-05-221211
    If so this try this css:

    #top.page-id-3008 .avia-buttonrow-wrap.homepage-button {
    border: 3px solid #fff !important; 
    width: 288px;
    margin: auto;
    border-radius: 3px;
    }
    #top.page-id-3008 .avia-buttonrow-wrap.homepage-button a {
    margin: 0px !important;
    border: 0px none !important; 
    border-radius: 0px !important; 
    }

    Best regards,
    Mike

    in reply to: Unable to enable Js minification #1063443

    Hey Matsmue,
    Please include a admin login in the Private Content area so we can take a look.

    Best regards,
    Mike

    in reply to: Double sided (switching) image effect? #1063442

    Hey restube,
    You can use the icon grid to do this, place one image in the title field, and the other in the content field.
    Please see this post on adding the image to the title field

    Best regards,
    Mike

    Hey Maike,
    Please try going to Enfold Theme Options > Shop > Product layout on overview pages and choose “Default without buttons” or “Minimal (no borders or buttons)” both of these options hide the “add to cart” buttons except on the product pages.
    2019-02-05-211846

    Best regards,
    Mike

Viewing 30 posts - 23,191 through 23,220 (of 35,206 total)