Hi,
That is great! I’ll let the dev team know that it is working, I will also leave this thread open because since I modified your theme files updating the theme will break it, and unless this is added to the next update I will need to patch your files again.
We will see if it’s added to the update when it comes out.

Best regards,
Mike

Hi,
I tested by adding a password to my “About Us” page that was created using the ALB

Then I went to the page, logged in, & logged out, in Chrome & Firefox and in all 4 cases I was asked for a password:

and after I gave the password the page was reloaded to chow the content. This seems to be working correctly.
What happens when you follow these steps? Could your error be from a plugin?

Please include an admin login in the Private Content area so I can test your site?

Best regards,
Mike

Hi,
Strange, I found your event at 6:03pm, LA time, and since the event was past at that point, I changed the event to 6:30pm and it worked correctly:


I then thought that perhaps by me putting the start & end time of the event as the same it was thoughing it off so I changed the end time to 9:30pm, but it still was correct:


So I read the instructions from the dev team again looking for clues and they said:

If you change the timezone on your computer it might be necessary to restart.
Do not forget to clear browser cache.

Did you clear your cache? What time is your computer set to?
I will ask the dev team to take a look once I hear back from you because I don’t understand why I can’t recreate your issue on your site.

Best regards,
Mike

Hi,
Yes the css is very targeted, for your new section also use this css:

#top.page-id-337 #after_submenu_2 > .container > .content {
padding: 10px 0 !important;
}

Then please clear your browser cache and check.

Best regards,
Mike

Hi,
I tried to investigate your page with the shortcode from your custom plugin, by creating a copy at the url in the Private Content area and removing the according element so that there was only the shortcode according, expecting that the shortcode would work, but with the wrong colors. But the shortcode didn’t work.
Yet if I recreate the shortcode with our shortcode tool it works correctly. I don’t believe that this is a shortcode issue, but an issue with your custom plugin.
When I check your custom plugin I find this error for “title”

$toggles .= do_shortcode("[av_toggle title='" . $titel . "' tags='' av_uid='av-ihbnj']" . $details . "[/av_toggle]");

which is braking it, please try reviewing your custom plugin for errors.

Best regards,
Mike

Hi,
To have the word “moebel” slowly fade in, please try this css:

span.moebel {
  opacity: 1;
  animation-name: fadeInOpacity!important; 
  animation-timing-function: ease-in !important; 
  animation-duration: 3s!important; 
}

@keyframes fadeInOpacity {
  0% {
    opacity: 0;
  }
50% {
    opacity: 0.5;
  }
  100% {
    opacity: 1;
  }
}

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Thanks for the screenshot and the explanation.

Here is screen shot after your post. I noticed that the tz was set to utc-7 on this event (did you do that?)

I didn’t make any changes because I couldn’t login before, the screenshot was from my computer.

I was able to login today, so I created a test manual event so I could better document the error to explain to the dev team so that they can help.
So at the time of my test your time was 2019-03-28 17:52:05 in Los Angeles accourding to your time and date on your WordPress > Settings > General > Date Format, I also confirmed on Google, so I created an event about one hour in the future (7:00pm) and added a countdown timer to it

Then I published and viewed on the front end and the time on the countdown timer was correct (within the 3 minutes it took me to do this)

So after this I realized that I didn’t check the countdown timer on your homepage, so I did another one that was about 55 minutes in the future, here is the backend:

here is the front end:

and here is your homepage countdown timer:

So I’m not sure what I’m doing differently than you were when you tried to create a manual event and had gotten the 7 hour error?

*please don’t worry I deleted the test events and they were only live for less than a minute.

While I was looking at the backend of your events I noticed that your event editor was showing the event rows as a column, this typically occurs when there is a plugin conflict. There could be other reasons, but there were no errors in the browser console.

But this didn’t seem to cause an error in the countdown timers that I created.

Best regards,
Mike

Hi,
Thanks for the FTP login, but I couldn’t login to WordPress. I went ahead and renamed the files that needed to be replaced with a “-old” on the end and uploaded the new ones. This is so we can roll back if you wish. I also checked your site to ensure it didn’t crash, but it still seemed to be running properly :)
Since I couldn’t login I’m not sure if this is working for you, but I tested on my localhost and it works.
You will now see a “Timezone” option in the Animated Count Down element:

Please select a timezone in the timezone selectbox that you wish to use, it can be different than the timezone WordPress uses in the WordPress > Settings > General > Date Format field and it uses UTC, you’ll just need to make the adjustment to suit.
Please be sure to clear your cache a few times as javascript files were replaced for this modification and they can be a little tricky to clear from the cache, also check any cache plugin and I see your host is using “LiteSpeed” so there is a cache on your server too.
Please let us know if this helps.

Best regards,
Mike

Hi,
If you have created two pages that you don’t want to lose, then yes, please try following the steps I described earlier

Best regards,
Mike

Hi,
Thanks for sharing your code updates, and glad this works for you.
Thanks again for the lunch offer :)

We will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Glad to hear, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,

@5ivecanons thank you for the login, I see that you are using Enfold v4.5.3 which had some issues, please update to v4.5.5
I tried creating a test page and saw no errors in the console which is good news. But if updating doesn’t help I would suggest disabling your plugins and re-testing, with all of the changes in WordPress and Enfold there is a possibility that it can cause an issue with a small plugin somehow, isolating it would be our first step.

@eternal626 please also ensure you are using Enfold v4.5.5 & WordPress v5.1.1 and if that doesn’t help please try disabling your plugins also.
Since we now have two similar issues please open a new thread so you can post your admin login info and then post a link to the new thread here so I can find it. Since this is not your thread your login will not be private here.

Best regards,
Mike

Hi,
Sorry I didn’t discover what the problem was, it could have been one of the php settings I posted about earlier or how the mod_sec was set up on the server. But nonetheless I have come up with some workarounds for difficult servers. In your case, I uploaded all of the images via ftp and then I edited the import file to import the images from your server instead of ours.
I’m glad it helped unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hi,

@fchieli if you are using v3.7 there is a good chance that your PHP version is also outdated, that is below v5.6. Please check this and ensure you are using at least v5.6
Another possibility is that when you updated Enfold via FTP you overwrote the theme directory with the new version. This will also crash the site, please ensure the rename the old theme directory (enfold-old) or delete it via ftp and upload the new version in it’s own directory (enfold).

Best regards,
Mike