Hi,
Glad to hear, I took a look at your site and changed your desktop version from using the “hide on mobile” option to using the “hide under” option and set it to 900px.
This is because it gives you better control. So this makes your break point 900px which is good, but please look at your mobile version for tablets, your caption is still too large. Please see the screenshot (1) in Private Content area.
Please try setting your “slider canvas” to 890px-625px and then adjust your caption size.

Best regards,
Mike

Hi,
Sorry for the late reply I couldn’t find the page in you screenshot, and I couldn’t find the exact same separator, but for the ones I did find this should work.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

 #top #main .av-vertical-delimiter {
    border-color: #c71456 !important; 
}

Best regards,
Mike

Hi,
I took a look and found a misplaced bracket in your css. I have corrected, Please clear your browser cache and check.

Best regards,
Mike

Hi,
I found that both of your sites have “PHP ZipArchive Extension” disabled, this is why when you upload a zip file you get a server error.
Thank you for the FTP access to the second site (kate), I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. Please also check for yourself.
Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
But when I login via FTP to the first site I get an empty directory, please check the details again and make sure that the directory is “/” and not the user name.

Best regards,
Mike

Hi,
Sorry but I’m not kidding you?
Your question: “Enfold theme by kriesi” is not editable.” True, you add [nolink] to the copyright field and then create your own copyright, very easy? What would you like it to say?

For your next question, your screenshot is very clear, you have set the menu item to a page, if you only want it to be a parent item of your sub-menu, then please create it as “custom” menu item with a hash tag as the link so it can contain a sub-menu yet not be a link itself, seems straight forward?

And then for your last question, which is well documented in the link, but perhaps your developer is still having problems with it, I’m happy to help if you share which icons you are trying to use and post admin access.

Best regards,
Mike

Hi,
Have you tried the background settings when you add the image, such as scale & cover?

We can also try to use background position css if you include a url to the page.
Another option is using the grid row element instead of the columns.

Best regards,
Mike

Hey bauchope,
I believe that the Enfold logo only shows because you have no logo added, it is a default demo feature. But assuming that you don’t want a logo at all please try this css:

span.logo.bg-logo {display: none !important;}

Best regards,
Mike

Hey smoke_house,
I took a look at your page and see that the “screen-reader-text” label is what is printing next to your quantity button.
This is for blind visitors to visit and use your site with the help of special browsers. You can read more about this here This css is recommend to hide the text from most visitors but allow the screen readers to still work.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top #main .screen-reader-text { 
   border:0;   
   clip: rect(1px, 1px, 1px, 1px); 
   clip-path: inset(50%);
   height: 1px; 
   margin: -1px;
   width: 1px; 
   overflow: hidden; 
   position: absolute !important;
   word-wrap:normal !important;
}

Best regards,
Mike

Hi,
For the gap please try this css instead:

@media screen and (max-width: 750px){
main.content { padding-top: 25px !important;
}
}

For the logo issue, please try this css:

@media only screen and (min-width: 989px) { 
#top .av_header_transparency.av_alternate_logo_active .logo a > img {
    opacity: 1 !important; 
}
}

Best regards,
Mike

Hi,
As I read your description of your steps it sounds like you tried to upload the themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip that includes the documentation and extra files, which will not work. You need to open that file and find the enfold.zip inside, which is the one you can upload.
I tried to take a look at your site to see if there was anything else that might cause future issues, but I couldn’t login. The login like is probably too old now.
I would be happy to install your update if you wish via ftp, and avoid future frustrations. Please include an admin login & FTP access in the Private Content area.

Best regards,
Mike

Hi,
Glad that helped, to align the icons center, please use this css instead:

#socket .social_bookmarks {
    float: none !important; 
    margin: auto !important; 
    position: relative;
    display: inline-flex;
    justify-content: center;
    width: 100% !important; 
}

Best regards,
Mike

Hey Daniel,
With the size of your logo, adding the margin to the to pushes the logo beyond the container. You don’t notice it on the homepage because of the transparency.
It would be recommended to make the logo smaller so that with the margin it fits inside the container, or you could make the container height larger.
We can assist with this, including making these changes activate only on your sub-pages, so that you have the large logo on the home page, and the smaller one on the sub-pages.
Would you like this?

Best regards,
Mike

Hey JordanTH3,
Please try setting the columns to equal height, the column with only a background image will act as if it’s empty and have no height.

But as equal height the column with the text will add height to it.

Best regards,
Mike

Hi,
Thanks for creating the staging site, so to recreate the 404 error I tried to undo your work around “under Woocommerce > Settings > Products > General I have NOT selected a Shop page”
but it doesn’t seem to cause the error. Am I reading this correctly?

Best regards,
Mike

Hi,
Please also try this css:

@media only screen and (max-width: 767px) { 
  #top.page-id-982 #after_section_1 .flex_column.av_one_fifth.avia-builder-el-2,#top.page-id-982 #after_section_1 .flex_column.av_one_fifth.avia-builder-el-2 p:last-child {
    margin-bottom: 0 !important; 
  }
}

Best regards,
Mike