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February 26, 2019 at 6:55 am in reply to: Problem with uploading a gif file and with the function after uploading #1071640
Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
This is odd because on my install the links work and I can highlight the test in the flip box, but I can’t in yours.
You have this javascript error:"mixpanel" object not initializedMy research shows that Mixpanel is an analytics platform, are you using this? can you disable this?
Best regards,
MikeFebruary 26, 2019 at 5:44 am in reply to: Widget Enfold Mailchimp newsletter signup not work #1071627Hi,
The ALB, is our advanced layout builder. Currently we found a issue that the MailChimp Widget and shortcodes are not working in widgets on pages that were not built with our builder. I’m thinking this could also be true for widgets in the footer.
Try creating a test page built with the builder, not a woocommerce page, that has a sidebar that would show the MailChimp Widget.
If this doesn’t work then also try disabling your plugins.Best regards,
MikeHi,
Glad the css helped, we are having a issue with shortcodes working in widgets right now, so this could be related, we will know better once this is solved. I don’t recall seeing shortcodes in the category description field before, so I’m not sure if it’s supposed to work, so you could be right.
In some of the sites I tested, the widgets with shortcode worked on pages that were built with the advanced layout builder, so you could create a test page that has a sidebar to see if it works.Best regards,
MikeFebruary 26, 2019 at 5:18 am in reply to: Enfold 4.5.4. does not show masonry_gallery in the events calendar #1071623Hi,
@digiplace
The dev team believes they have a fix for this and it should be available in a couple of days, I just have to wait for it to merge on GitHub. If you include ftp access we could try it out, or would you prefer to wait for it to be included in the next update?Does your webhost offer staging sites?
Please check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it and your site will stay up and running.Here are some screenshots of what it would look like:


Best regards,
MikeHi,
Sorry for the late reply, I didn’t see your post.
So I took a look at the header being in the middle of the page, and added some css to the script to account for this, I also added some css to the script to fix the breadcrumbs.
So I have moved all of the css to the script for better control, but for now it only works on screens up to 550px, it will have to be adjusted for above that (tablets), but we’ll see if we can get it to work for mobiles first.
I also added a transition so that it won’t be jerky.
Here’s the script:function custom_script(){ ?> <script> (function ($) { $(window).scroll(function() { var width = $(window).width(), height = $(window).height(); var scroll = $(window).scrollTop(); if ((width <= 550)) { if (scroll >= 100) { $("#header_meta").css({'height': '0','min-height': '0','transition': 'height 1s ease-out','overflow': 'hidden'}); $(".responsive #top #wrap_all #header").css({'top': '-10px','position': 'fixed'}); $("#main .title_container").css({'margin-top': '10px','position': 'fixed','z-index': '50'}); } else { $("#header_meta").css({'height': '61px','min-height': '61px'}); $(".responsive #top #wrap_all #header").css({'top': '10px','position': 'fixed'}); $("#main .title_container").css({'margin-top': '100px','position': 'fixed','z-index': '50'}); } } else {} }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');Give it a try and let me know what you think.
Best regards,
MikeFebruary 25, 2019 at 2:18 pm in reply to: Erhöhter Spam über Kontaktformular trotz «Captcha darstellen» #1071288Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeFebruary 25, 2019 at 2:14 pm in reply to: Misplaced scroll-down arrow on 100% color section #1071286Hi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.home #av_section_2.av-minimum-height-100 .container { height: 90vh !important; }This is working on my screen, but feel free to try other numbers than 90vh.
Please clear your browser cache and check.Best regards,
MikeHi,
I have seen cases where I couldn’t change the file permissions, but the webhost could with a shell account, perhaps this is also happening to you?Best regards,
MikeFebruary 25, 2019 at 1:55 pm in reply to: Problem with uploading a gif file and with the function after uploading #1071279Hi,
Glad to hear that the tip helped, WordPress creates files that are named the same, I believe that is why you couldn’t use it.Best regards,
MikeFebruary 25, 2019 at 1:50 pm in reply to: How to remove the rounded corners of a Grid Element #1071277Hi,
@dlikat I tried to take a look, but your page is not displaying correctly, it is showing the shortcode of the elements, as if the theme is not active.
Please check.Best regards,
MikeFebruary 25, 2019 at 1:41 pm in reply to: Remove Highlighting from Main Menu Link for Posts #1071274Hi,
Glad to hear the Destination highlight works perfectly, I think the issue was that it was a parent and a ancestor, but glad it’s sorted out.
As for the script, I would need to login and see, because when testing your page it works. Perhaps when you copied it you got curly quotes.Best regards,
MikeFebruary 24, 2019 at 11:54 pm in reply to: Product Subcategory Pages Should Look Like Product Categories #1071050Hi,
Sorry for the late reply, sorry I didn’t find how to change the sub category pages, but I was able to change the styling some with javascript and css, perhaps you would like this:

Try adding this code to the end of your functions.php file in Appearance > Editor:function custom_script(){ ?> <script> jQuery(window).load(function(){ jQuery( '#top.archive .product-category.product:first' ).each(function() { jQuery( '<div class="inner_product_header"><div class="avia-arrow"></div><div class="inner_product_header_table"><div class="inner_product_header_cell">' ).insertBefore( 'h2.woocommerce-loop-category__title' ); }); }); </script> <?php } add_action('wp_footer', 'custom_script');Then add this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:
#top.archive .product-category.product a img { height: 228px !important; } #top.archive .product-category.product .inner_product_header { padding: 0px !important; min-height: 10px !important; } #top.archive .product-category.product h2.woocommerce-loop-category__title { font-size: 1.3em !important; min-height: 20px !important; padding-bottom: 20px !important; text-align: center !important; }Best regards,
MikeHi,
Sorry for the late reply, I see that you linked to your login page, but there are no login details so I couldn’t add the function into your functions.php for you. But if you add this code to the end of your functions.php file in Appearance > Editor it should work:function read_more_to_lees_meer(){ ?> <script> (function($){ $(document).ready(function(){ $(".more-link").text("Lees meer"); }); })(jQuery); </script> <?php } add_action('wp_footer', 'read_more_to_lees_meer');As for the email, are you using a SMTP server to send your emails? Are you sure the emails are not in the spam folder?
You could try this functions.php:add_filter('avf_form_from', 'enfold_contact_form_change_from', 10, 3); function enfold_contact_form_change_from($from, $new_post, $form_params) { global $enfold_visitor_from; $enfold_visitor_from = $from; $from = "info@<domain>"; return $from; } add_filter( 'avf_form_mail_header', 'enfold_contact_form_add_replyto', 10, 3 ); function enfold_contact_form_add_replyto( $header, $p1, $p2 ) { global $enfold_visitor_from; $header .= 'Reply-To: ' . $enfold_visitor_from . "\r\n"; return $header; }be sure to change the address of “info@
” in the code. Best regards,
MikeFebruary 24, 2019 at 9:48 pm in reply to: Scrolling the page background images jittering in IE and Edge #1071031Hi,
Thank you for the FTP access, the script in the article was almost correct, but I managed to adjust it so it would work. Please clear your browser cache and check.This is what I added to your child theme functions.php:
//disable smoth scrolling error on edge causing jumpy fixed images function disable_smoth_scrolling_error_edge(){ ?> <script> (function($){ $(document).ready(function(){ if(navigator.userAgent.indexOf("MSIE")) { $('body').on("mousewheel", function () { // remove default behavior event.preventDefault(); //scroll without smoothing var wheelDelta = event.wheelDelta; var currentScrollPosition = window.pageYOffset; window.scrollTo(0, currentScrollPosition - wheelDelta); }); } else { } }); })(jQuery); </script> <?php } add_action('wp_footer', 'disable_smoth_scrolling_error_edge');Best regards,
MikeHi,
Sorry for the late reply, to reduce the gap between the logo and the menu, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.responsive #top #header_main div.inner-container { width: 60% !important; margin: auto !important; }this will bring them together in the middle, as you increase the percentage the gap will get bigger, please adjust to suit.
If you don’t want them in the middle, but prefer them to the left, then remove the line “margin: auto !important;” if you prefer them to the right, then use this instead:.responsive #top #header_main div.inner-container { width: 60% !important; float:right !important; }Best regards,
MikeFebruary 24, 2019 at 8:09 pm in reply to: Search on New Version Not Working – Mods to help? #1071005Hi,
Sorry for the late reply, I took a look at your site and see that you only have the one “Hello World” post and the rest are ALB pages. I believe the search can’t scan the page content, but only the titles of ALB pages. When I test by typing “print” I get 21 hits. How are you testing?
You may wish to try a search plugin to improve your search results.Best regards,
MikeFebruary 24, 2019 at 7:52 pm in reply to: "neuestesn Beiträge" im Footer überschneiden sich + Bilder unterschiedlich groß #1071002Hi,
Sorry for the late reply, I took a look at your footer post slider and see that at mobile, when the column are lined on top of each other there seems to be plenty of room, but stating at tablet size when the columns are side-by-side the text is too big. So I wrote this css to make the font smaller then:@media only screen and (min-width: 767px) and (max-width: 1441px) { #av_section_2 .post-entry-1617 .slide-entry h3.slide-entry-title a { font-size: 12px !important; line-height: 12px !important; } }after 1441px when the site is for desktop, there seems to be enough room again, so this code stops working.
PLease add this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field, and clear your browser cache.
Please let us know if this helps.Best regards,
MikeFebruary 24, 2019 at 7:34 pm in reply to: Widget Enfold Mailchimp newsletter signup not work #1070999Hi,
Sorry for the late reply, I took a look at your Mailchimp newsletter widget in the footer and found that the option as to which newsletter to use was not selected, I made a choice for you and now it works.
Please clear your browser cache and check.For other people, if your mailchimp widget is not showing on pages that don’t use the ALB, try adding a shortcode to the page, such as this:
[av_font_icon icon='ue82b' font='entypo-fontello' style='' caption='' link='' linktarget='' size='40px' position='left' animation='' color='' av_uid='' custom_class='' admin_preview_bg=''][/av_font_icon]If this helps try creating a “whitespace” shortcode so it will help but without the icon.
There is a issue that the dev team is working on to correct shortcodes and some widgets not showing in non-ALB pages.Best regards,
MikeHi,
Sorry for the late reply, and thank you for the video. While I see this error on your site, I was unable to reproduce it on my localhost, so I tried disabling some of your plugins without success, but this I noticed that your root folder file permissions is: 1705, instead of 0755, which means the “group” can’t read your site root. Which makes sense because in incognito mode you can see other pages, such as /about-us/ you just can’t see the root.
Please see your Loginizer Dashboard and look at the file permissions, then ask your webhost to fix your root file permissions.Best regards,
MikeFebruary 24, 2019 at 6:06 pm in reply to: Scrolling the page background images jittering in IE and Edge #1070988Hi,
Sorry for the late reply, I have taken a look at your page and researched the issue, it seems that this has been a MS issue for a while but I may have found a solution using javascript, only I can’t test it on my localhost due to a different MS issue, so, Please include FTP access in the Private Content area so I can try adding the javascript to your site to see if it helps.Best regards,
MikeHi,
Perhaps add some images or icons to the links, are they the name of cities? Also perhaps a full-width search bar in the middle, like this:

To add a search bar, add this code to the end of your functions.php file in Appearance > Editor:add_shortcode('avia_search', 'get_search_form');then add a code block with the custom class “search-bar”

and inside the code block add this shortcode:[avia_search]then add this css to your Quick CSS:
#top .search-bar #searchform>div { width: 100% !important; max-width: 100% !important; } #top .search-bar input[type='text']#s { font-size: 32px; padding: 10px 60px 10px 20px; } #top .search-bar #searchsubmit.button { width: 60px !important; height: 60px !important; }It’s just a thought.
Best regards,
MikeHi,
Updating the database though the woocommerce button should not cause any issues to the site, but I recommend always use the backup tool at your webhost before any kind of updating. That way the one time something goes wrong you are covered :)
Glad to hear you got it figured out, have you tried making a purchase on your site to test the process?Best regards,
MikeFebruary 24, 2019 at 3:38 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1070937Hi,
@dewittnp
How about letting me assist by updating via FTP, Please include a admin login & FTP access in the Private Content area of a new thread, because posting here it will not be private. Once you do this, post a link to the new thread here so I can find it.Best regards,
MikeHi,
Sorry for the late reply, I took a look at your shop and see that you have added the shortcode to your shop page to duplicate your product listings:[av_productgrid columns='3' items='9' wc_prod_visible='' wc_prod_hidden='' wc_prod_featured='' offset='0' sort='dropdown' paginate='yes' av_uid='av-jsazwyhu']I have removed this for you, I also saw that you had your sidebar turnd on for the page, but I assume you didn’t want that so I disabled it.
I looked at your “store” & “old store” but I don’t see that your prices are showing 3 times.
Your “old store” has a header and a email signup form, so I assume this is the one you would like to use.
Please take a look and let us know if there is anything else that you would like changed.Best regards,
MikeFebruary 24, 2019 at 12:12 am in reply to: Unstable website. I suspect is due to CCS code addition #1070820Hi,
Sorry for the late reply, thank you for the videos and login. I have taken a look at your site and see at the top of your page your “RECENT TOP SELLERS” product slider is different heights, so when it changes your whole page shakes.
I have added this code in the General Styling > Quick CSS field:#top.home .template-shop.avia-content-slider { height: 422px !important; max-height: 422px !important; }This sets the max-height so that it doesn’t shake the page anymore. Please clear your browser cache and check.
Best regards,
MikeFebruary 23, 2019 at 11:52 pm in reply to: Woocommerce and Enfold conflict – Toggle toolbar #1070816Hi,
Sorry for the late reply, yes this is a new option, please try to update your other sites.Best regards,
MikeFebruary 23, 2019 at 11:46 pm in reply to: Misplaced scroll-down arrow on 100% color section #1070815Hi,
Sorry for the late reply, have taken a look at your site and I believe that you have pointed to the problem, the second section is given it’s height on the page load when there is no header, but once you go to the section you will also have the height of the header. The sections do not readjust on scroll. Please try changing the height of the second section to 90% +/- to see if this helps.
This would be a better solution than trying to adjust the height with css for each screen size.Best regards,
MikeFebruary 23, 2019 at 11:27 pm in reply to: Enfold 4.5.4. does not show masonry_gallery in the events calendar #1070809Hi,
Sorry for the late reply, I see that you have the shortcode of a masonry gallery on your Event page and it doesn’t work, I also tested the shortcode of a icon that doesn’t work.
I believe the dev team is working on a similar issue and this may assist to solve it, or they will be able also work on this one.
Thank you for your patience.Best regards,
MikeHi,
Sorry for the late reply, to close the burger menu on click, Try adding this code to the end of your functions.php file in Appearance > Editor:function close_burger_menu(){ ?> <script> (function($){ $(document).ready(function(){ $('body').click(function(){ $("html").removeClass('av-burger-overlay-active-delayed'); $('.av-burger-overlay').css({opacity:'0'}); }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'close_burger_menu');Best regards,
Mike -
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