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Viewing 30 posts - 21,631 through 21,660 (of 35,223 total)
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  • in reply to: Remove Big Preview images per section #1102836

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: issues with page layout on tablet landscape #1102699

    Hi,
    Thank you, this helps a lot.
    I see the email addresses overlap, typically I would suggest using css “word break” to create two lines for the text, but that may not be satisfactory because it’s an email address.
    The other option would be to make the text smaller, but the email addresses are so long, the text would be very small, so probably not satisfactory.
    So I would suggest changing the number of columns down to two for this screen size.
    I would clone the entire page and placing it below the current page with the new column layout and setting it’s visibility only for the screen size when the overlap is happening, otherwise have it hidden for all other sizes.

    Best regards,
    Mike

    in reply to: Changing colour scheme of single contact form #1102690

    Hi,
    I added the css for you, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: firefox #1102687

    Hi,
    Thank you for the login, it made a difference once I logged in I could see your pages, and because I was not logged in Firefox I only saw the 404 page again.
    Am I understanding the issue better now?
    If I recall correctly this was an issue with your version, I could assist with updating your site but I would need FTP access, but I assume you don’t know what that is, I could also do it with cPanel login (webhost login)
    Or I could try to write a very detailed post on how you could do this, but I could do it faster myself.
    I notice that your links (permalinks) are like: /?page_id=143 instead of a real word, is that something you would also like? I also see you don’t have an image logo at the top of your site, did you have one?

    Best regards,
    Mike

    in reply to: Icon inline problem #1102678

    Hi,
    Glad to hear, yes you could add a section ID, or if this is going to be in a widget in the footer each widget has a unique ID, so you could control it that way.
    Or even easier is to enable custom classes for your elements at: Enfold Theme Options > Layout Builder > Show element options for developers
    2019-05-20-233452
    I did this for you on your test site.
    2019-05-20-233609
    and then adjusted your code block css with the new class “footer-icons”, which could be added to your Quick CSS instead.
    Please review.

    PS. if you copy the code block css don’t use the:

    <style>  </style>

    tags, it’s only there to make the css work in a code block :)

    Best regards,
    Mike

    in reply to: CSS behavior not working as before #1102676

    Hi,
    Thank you, I look forward to your results.
    I checked the page that had the underline for the images and cleared my browser cache and the lines were not there, Please see the screenshot in Private Content area. It looks like it’s been 7 hours since you posted, so hopefully by the time you check you will also see this. But will be happy to address any other pages or posts that you may have an issue with.

    Best regards,
    Mike

    in reply to: Grid Row with Link: Borders show #1102674

    Hi,
    When you manually resize your browser, please try refreshing your page at that size and see if you still see the error.
    Browers don’t always recalculate in real time. Imagine how your visitors will visit your site, for example, they won’t be using a desktop screen and suddenly switch to mobile, they will be loading one or the other at any one time.

    The nature of css is written is pixel sizes and typically not percentages, so there is a possibility that a screen size that is not used, such as 899px might have an issue, but since there are no devices that size no one see it.
    Device sizes are 320px 375px 425px 768px 1024px 1440px, ect.
    Most browsers will show you these sizes in their dev tools, for example, Chrome on Windows will open with the F12 key and you can choose the sizes by clicking the top bar or using the drop-down, and then also refresh (F5)
    2019-05-20-230321
    I hope this makes sense, we will help if you are still having an issue with a certain size, but please give this a try.

    Best regards,
    Mike

    in reply to: contact form doesn't work #1102668

    Hi,
    It is possible that if the admin email doesn’t match, but it looks like your admin email did set correctly.
    Also, I believe this would also cause an issue with CF7, which is not the case.
    Perhaps try testing with this plugin: WP Test Email
    Have asked your webhost if they require a “reply to” mail header or something else?
    Our contact form is very basic when compared to CF7, and I have seen a webhost requirement like this before.

    Best regards,
    Mike

    in reply to: Header menu disappeared #1102662

    Hi,
    Thank you, I see that the css is in your “layout.css” on line 251, but I also see that you are using Enfold v4.0.2 with WordPress v5.2
    You will need to correct some server issues and update your theme. We are now at v4.5.7
    Please see the screenshot in Private Content area and ask your webhost to assist with the server issues.

    Best regards,
    Mike

    in reply to: Dropshadow behind text #1102655

    Hi,
    I took a look at your page and don’t see this css applying to other special headings, was what you saw on the same page or other pages?
    To test I changed your css in my dev tools to be much larger and red so it would be easier to see for me, Please see the screenshot in Private Content area.
    I also searched your page for the class “textshadow” but it only came up once.
    Please elaborate.

    Best regards,
    Mike

    in reply to: Blog Style #1102651

    Hi,
    If I understand correctly the text “Geben Sie den obigen Text ein:” is overlapping the “name” label, when it should be below the captcha, correct?
    2019-05-20-205915
    To correct this Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #commentform > label, .comment-form-captcha > label {
        position: relative !important; 
        left: 15px !important; 
    }
    .comment-form-captcha span.required {
    display: none !important;
    }

    2019-05-20-212019

    Best regards,
    Mike

    in reply to: Using soft hyphens (&shy) in Enfold Text-Blocks #1102647

    Hi,
    Thank you for sharing your solution, perhaps others will benefit from it.
    As this is the default behavior of TinyMCE, a core element of WordPress, we typically don’t want to add overriding functions to Enfold, as it’s not good practice.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: 3 issues #1102646

    Hi,
    We are happy to help.

    Best regards,
    Mike

    in reply to: 3 issues #1102644

    Hi,
    The dev team has reviewed this Safari issue and will provide a fix for the next update.
    I will keep an eye on it’s progress and if a patch is created first I will ask you if we can check it on your site, if that is ok.

    Best regards,
    Mike

    in reply to: add a border to horizontal gallery #1102348

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: 404 error while I use the search function #1102347

    Hi,
    Oh I see, only in mobile, I tested again and found that the mobile search contains “checkout” in the url and leads to your error, while the header search bar doesn’t.
    I believe this is due to your script in your functions.php is containing +page+ as the form action
    2019-05-19-192451
    I believe changing this to your home url will correct, but please test by editing the functions.php via ftp.

    Best regards,
    Mike

    in reply to: Recommendations for a good "Before/After" Plugin #1102345

    Hi,
    Unfortunately I have not tried any of these, nor have I seen any reports, but this post links to one they say works (2016)
    Last year this author says his free plugin works with Enfold.
    There may be others, these were just the first two I found on Google.
    But we can leave this open and perhaps a fellow member will post their experience.

    Best regards,
    Mike

    in reply to: add a border to horizontal gallery #1102344

    Hi,
    If you would like the border to only be around the middle activate image then Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .av-horizontal-gallery-enlarge-effect .av-horizontal-gallery-wrap.av-active-gal-item {
         box-sizing: border-box;
        -moz-box-sizing: border-box;
        -webkit-box-sizing: border-box;
        border: 2px solid #000;
        margin: 3px;
    }

    If you would like the border around all of them, try this css:

    div.av-horizontal-gallery-wrap {
        box-sizing: border-box !important; 
        -moz-box-sizing: border-box !important; 
        -webkit-box-sizing: border-box !important; 
        border: 2px solid #000 !important; 
        margin: 3px !important; 
    }

    Then please clear your browser cache.

    Best regards,
    Mike

    in reply to: Icon inline problem #1102342

    Hi,
    Sorry for the late reply, I took a look at your test page and see that the YouTube icon link was full width covering the others, this css would correct:

    #top.page-id-162 span.av_font_icon {
        width: 40px !important; 
        margin: auto !important; 
    }

    This is designed to only work on the test page #top.page-id-162 it would be better if the icons had a custom class so to not interfere with other icons on the site. Do you mean that you would like all 3 to be in a 1/3 element, such as in a footer widget?
    I added the css to your test page and made the element 1/3 so you could see.

    Best regards,
    Mike

    in reply to: contact form doesn't work #1102338

    Hi,
    Thank you, I also tested, since there is no error from WordPress I believe the error occurs after it is sent. Does your webhost have spam assassin or other spam protection installed? In this case they may require a static sender address or a “reply to” mail header. You will need to ask them if this is true and what they require, we can assist with a filter for this.
    Since CF7 is working for you I believe this rules out that your webhost is requiring you to use SMTP to send messages.

    Best regards,
    Mike

    in reply to: Mega Menu check box disappeared #1102336

    Hey Karl,
    Do you mean this check box:
    2019-05-19-171921
    and now you have a “pop-up” option? Please include a screenshot of the menu item.
    Perhaps try disabling your plugins and see if it changes back.

    Best regards,
    Mike

    in reply to: firefox #1102335

    Hi,
    Sorry this was an error, I clicked the wrong button.
    When I look at your IMPRESSUM page on chrome, it looks like the same 404 page as on Firefox, is it meant to be a 404 page?
    The same for your home page, or domain root. Are you using a maintenance plugin? Please see the link in the Private Content area.
    Is this the correct page?

    Best regards,
    Mike

    in reply to: Changing colour scheme of single contact form #1102334

    Hi,
    Please try adding this css:

    #top.page-id-209 .avia_ajax_form p * {
       color: #3fb19d !important; 
    }

    It also looks as though there is a class error in your form, have you added:

    ’#top.page-id-209 av-centered-form  ’

    in the class field?
    I recommend removing this as you may have issues in the future.

    Best regards,
    Mike

    in reply to: Header issue when I pubblish a post #1102333

    Hi,
    Sorry for the late reply, I see that your header is shrinking on your home page, so this is odd. I also see that you are using WordPress v4.9.7, please try updating and clearing your browser and server cache, it looks like I’m getting different behavior for the same page on some page loads.
    I was also going to suggest disabling your plugins to see if that helps but I see that many of your plugins need to be updated such as woocommerce and it’s addons, this can cause unexpected behavior.

    Best regards,
    Mike

    in reply to: Favicon not appearing #1102327

    Hi,
    Glad to hear it’s sorted out, I have tried to see why, but I’m still not sure, perhaps a plugin or server setting?

    Best regards,
    Mike

    in reply to: 3 issues #1102326

    Hi,
    Sorry for the late reply, I tried taking another look but it eludes me, I will ask the team to take a look to see if they see the issue.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Author's name #1102320

    Hi,
    Sorry for the late reply, I still couldn’t login, but I see in your child theme > includes/loop-index.php your code is not correct, I tried to update but could not via the WordPress > Appearance > Editor as it needs to be done via ftp. Please try to correct:
    This is what you have:

    $blog_meta_output = "<a href='{$link}' class='post-author-format-type'><span class='rounded-container'>".$gravatar.$icon."</span></a>";

    it needs to be:

    $blog_meta_output = "<a href='{$link}' class='post-author-format-type'><span class='rounded-container'>".$gravatar.$icon."</span>".$author_name."</a>";

    as you will see you need the “.$author_name.

    Best regards,
    Mike

    in reply to: firefox #1102317

    Hi,

    Best regards,
    Mike

    in reply to: audioplayer repeats by itself #1102316

    Hi,
    Sorry, I’m also not able to reproduce this, perhaps it is browser specific, which browser are you using?

    Best regards,
    Mike

    in reply to: images in link resized #1102315

    Hey fta-edfc,

    I have taken a look at your page and site on the front end and back end, but I’m not seeing the error.
    Please explain how we can reproduce this error.

    Best regards,
    Mike

Viewing 30 posts - 21,631 through 21,660 (of 35,223 total)