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Viewing 30 posts - 21,541 through 21,570 (of 35,223 total)
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  • Hi,
    Thank you I was able to get past the htaccess security today.
    I see that you are getting this error: avia_is_mobile is not defined
    Please try to disable js & css merging in the Enfold Theme Options > Performance > JS & CSS file merging and compression
    and choose “always load all elements” on the same performance setting page under “Disabling of template builder elements” then disable any cache plugins and minifying plugins and clear your browser & server cache. You may need to do this a few times as javascript files can be tricky to clear.

    Also try disabling your plugins.

    You also posted that the error began “after making a change in the Quick CSS section and then saving” this would not cause the error above, but please try checking your Quick CSS for errors by copying all of the css and pasting into the WordPress > Customize > Additional CSS field, and looking for the red error indicators. A missing bracket can have odd effects, if you correct any errors replace the Quick CSS css with the corrected css.

    If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Falsche Übersetzung / wrong translation #1104297

    Hi,

    @Guenni007
    Thank you for helping, I think I understand a little more. This sounds like the language file needs to be edited with Poedit to reflect the grammar that @netztaucher wishes to see.

    Best regards,
    Mike

    in reply to: Social share icons for section ID #1104294

    Hi,
    Very good, we will leave this open for your feedback on the plugin you find that works for you, as it may help others.

    Best regards,
    Mike

    in reply to: Portfolio items gone after Enfold install #1104250

    Hey bigwavebusiness,
    Sorry for the late reply, when I look at your portfolio items nothing shows, but when I look at your portfolio tags I do see the counts, and I can click “view” from the backend and see the page.
    I’m guessing that Avada stores the portfolio items in a way that Enfold doesn’t recognize, unfortunately I don’t have a solution for you to convert them other than reposting them.
    Sorry I wish I could have been more help.

    Best regards,
    Mike

    in reply to: single item price not showing in cart #1104249

    Hey Max,
    Sorry for the late reply, I believe this is the default woocommerce action, there may be a plugin available for this but I didn’t find one.

    Best regards,
    Mike

    in reply to: Shortcode for bigger gallery #1104248

    Hey ditteditte,
    Sorry for the late reply, please include an admin login in the Private Content area and a link to your gallery page so we can see what you are seeing now.
    Typically, in the case the lightbox option in the theme options is unchecked, but I’m sure you have already looked at this, so we will need to examine this a little closer.

    Best regards,
    Mike

    in reply to: flickering when projects load on enfold photografy #1104247

    Hey kmihanet,
    Sorry for the late reply and thanks for the link, I tested your page in Chrome, Firefox, & Edge, but I don’t see the flickering.
    Which browser are you using?

    Best regards,
    Mike

    in reply to: Header Extra Elements #1104246

    Hey Eric,
    Sorry for the late reply, please include a link to your site so we can take a closer look at the small box above your menu.

    Best regards,
    Mike

    in reply to: Custom 404 page not rendered? #1104245

    Hey mailworm,
    Sorry for the late reply, thanks for the screenshots, but I couldn’t see your site, perhaps you are blocking some IP addresses.
    Your 404 page option looks like it’s an older version than 4.5.7, there were some issues a while back, here is how it should look now:
    2019-05-25-192753
    you will want to choose the “redirect to selected page” option.
    If this doesn’t help Please include an admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Datepicker/Calendar booking on single product #1104244

    Hey creative,
    Sorry for the late reply, The calendar for the bookings requires the “WooCommerce Bookings” plugin, you can see this listed in the demo install options:
    2019-05-25-191620

    Best regards,
    Mike

    in reply to: Change border color of timeline nav does not work #1104243

    Hi,
    Sorry for the late reply, when I look at your timeline the border is now blue, so I’m not sure if you have already corrected this, but if not please try this css:

    .avia-timeline .entry-footer {
    background-color: transparent !important; 
    }

    please adjust the “transparent” color to the color you wish.
    Please see the screenshot in Private Content area to ensure I’m looking at the correct border.

    Best regards,
    Mike

    in reply to: Abstand mobil #1104239

    Hey birgitthaler,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
    #main > div.main_color.container_wrap_first.container_wrap.fullsize > div > main {
    padding-top: 0px !important;
    }
    }

    Best regards,
    Mike

    in reply to: Change position of text from easy slider on mobile #1104236

    Hi,
    Sorry for the late reply, please include a url to the page so we can assist.

    Best regards,
    Mike

    in reply to: Hamburger Menu not showing up on mobile #1104235

    Hey domainarchitect,
    Sorry for the late reply, Please include an admin login in the Private Content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Main/Alternate Content Backround Image #1104229

    Hey Dean,
    Sorry for the late reply, I found that the “floral-dark.png” should be available in the latest version, Please include an admin login & ftp access in the Private Content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Keeping the sidebar the same on Blog pages and Posts #1104228

    Hey schwabino,
    Sorry for the late reply, I have recreated your “PDF Buttons” in an “HTML widget” and added it to your “Sidebar Blog” widget area:
    2019-05-25-173002
    2019-05-25-173259
    I recommend installing the Widget Options plugin to be able to control which pages and posts this widget shows on.

    Best regards,
    Mike

    in reply to: Sidebar #1104225

    Hey msutherin,
    Sorry for the late reply, please try going to: Enfold Theme Options > Sidebar Settings > Sidebar on Archive Pages
    and choose “no sidebar”
    2019-05-25-171033

    Best regards,
    Mike

    in reply to: Meet the Team Template #1104224

    Hey mynoxin,
    Sorry for the late reply,
    Thanks for sharing your solution, we will close this now.

    Best regards,
    Mike

    in reply to: Need some custom code #1104223

    Hi,
    Sorry for the late reply, so I see that your sub-page is not a menu item and I assume that you are not going to add it or others to your menu?
    The best approach would be to add your sub-pages as a sub-item in your menu, then they would be highlighted. You can hide the drop-down with this css:

    li.dropdown_ul_available:hover > .sub-menu {
    display: none !important;
    }

    Best regards,
    Mike

    Hey hunter_ncmed,
    Sorry for the late reply, I was not able to get to the WordPress login because the site has another password prompt before the login.
    Please include. Also please explain a little more about your issue.
    Also please ensure you are using Enfold v4.5.7 and your PHP is at least v5.6

    Best regards,
    Mike

    in reply to: Logo not showing up/Small Menu Bar Color #1104221

    Hi,
    Sorry for the late reply, I see that you are using Enfold v4.2 this is likely the issue, please update to v4.5.7 manually via ftp
    Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Page edits not displaying since WP 5.1.1 upgrade #1104218

    Hi,
    Sorry for the late reply, I see that you are using Enfold v3.6 with WordPress v5.2.1, this version of Enfold is not WordPress v5 ready.
    Please update your theme manually via ftp to v4.5.7
    Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Increase Top Bar Height and Font Size #1104217

    Hey allyson3,
    Sorry for the late reply,
    I took a look at your site to assist with your requests above, but your site has a large error message on it: “The site is experiencing technical difficulties.”
    I see that you are using Enfold v3.8.4 with WordPress v5.2.1
    Please update to Enfold v4.5.7 manually via FTP
    Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    Hey Cornelia,
    Sorry for the late reply, a similar post has identified the first error to be from the AMP plugin are you using this?
    Please try disabling your plugins and clear your browser and server cache.
    If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: use lightbox for normal image in posts #1104211

    Hey Chris_85,
    Sorry for the late reply, I tried to look at your example post but it seems to require a password, please include.

    Best regards,
    Mike

    in reply to: motopress problem #1104210

    Hi,
    Sorry for the late reply, thank you for the login. I took a look at your site above and the Advanced Layout Builder is working good and I was able to make changes. I understand that there is another site you are using Enfold with and a different builder, but Enfold is designed to work with the built-in Advanced Layout Builder.
    Please try to setup your other site the same way as the one you gave us access to.
    Also note that every builder is different so if you started creating a page with the “Motopress” builder, you will not be able to edit it with any other builder. Also I don’t understand what you mean by “I don’t have Enfold layout builder” on your other site, because it can not be removed from Enfold without breaking it.

    Best regards,
    Mike

    in reply to: Default country not being selected with Enfold theme #1104207

    Hey tremblayly,
    Sorry for the late reply, I took a look at your form but didn’t find any errors that may cause this issue.
    I recommend disabling your cache plugin and autoptimize and the theme’s js merging, perhaps other plugins for a clean test.
    I tested your script on my localhost with the contact form which had a drop-down box and it worked good:

    jQuery(document).ready(function () {
        jQuery('#avia_4_2').val('500-1000');
        jQuery('#avia_4_2').trigger('chosen:updated');
        jQuery('#avia_4_2').trigger('change');
    });

    2019-05-25-150813
    So I believe that your code should work fine with the current Enfold, I also note that when your page loads the “#wwlc_country” drop-down is activated so your script is targeting it and is trying to run. But without any error feedback it’s hard to say what is going wrong.
    The only other thing I see is your autoptimize is triggering “Predictive Search — DEBUG” in the console, perhaps this “debug” is causing the issue, I don’t know.
    Hopefully, this helps some.

    Best regards,
    Mike

    in reply to: videoslider is not working on android phone #1104202

    Hey Chris_85,
    Sorry for the late reply, I see in your child theme you have an old version of the “header.php” please try updating to the latest version, please don’t forget to add your custom header code to the new header.php and save your current one as a backup.
    Then clear your browser cache, if this doesn’t help try disabling your plugins and clear your browser cache again.

    Best regards,
    Mike

    Hey gsusalcaraz,
    Sorry for the late reply, I’m not seeing the error, please explain how we can see the error.

    Best regards,
    Mike

    in reply to: Pricelist autoscroll on Opera Browser on Iphone #1104199

    Hey DesignProvider,
    Sorry for the late reply, this seems to be an opera browser issue, so there is not much we can do to correct this.

    Best regards,
    Mike

Viewing 30 posts - 21,541 through 21,570 (of 35,223 total)