Page 7 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 181 through 210 (of 34,913 total)

← 1 2 3 … 6 7 8 … 1,162 1,163 1,164 →

Author

Posts
August 21, 2025 at 5:21 pm in reply to: Code block change seems to have affected page display? #1488375

Mike
Moderator

Hi,
This was because the text was set to center in the element and not justified, and to had hard line breaks, I corrected, please check now.

Best regards,
Mike

August 21, 2025 at 5:05 pm in reply to: adding columns #1488372

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

August 21, 2025 at 4:56 pm in reply to: Change anchors of scroll down link buttons #1488370

Mike
Moderator

Hey Alexandre,
Those “next section” arrows are built in and seem to be working correctly. Are finding that they don’t go enough or too far?
Try this solution

Best regards,
Mike

August 21, 2025 at 4:47 pm in reply to: How to enable Image instead of icons/name for “Tabs (Tabbed Content Area) “ #1488369

Mike
Moderator

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

August 21, 2025 at 4:33 pm in reply to: Code block change seems to have affected page display? #1488365

Mike
Moderator

Hi,
and this:

Best regards,
Mike

August 21, 2025 at 4:31 pm in reply to: Code block change seems to have affected page display? #1488364

Mike
Moderator

Hi,
Perhaps you have found the error, when I check in Chrome, Firefox, Safari and Brave, it looks like this:

Best regards,
Mike

August 21, 2025 at 3:10 pm in reply to: Fatal Error on Contact Page – Theme Related Issue #1488360

Mike
Moderator

Hi,
To update try to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

August 21, 2025 at 2:59 pm in reply to: Facebook feed and X-Twitter timeline widgets in Footer #1488358

Mike
Moderator

Hey Steven,
Your [fb_widget] shortcode was in a text block widget, it should be in a custom HTML widget, I did this for you, but this shortcode is for the Widget for Social Page Feeds plugin, which I installed for you, now it is showing, but you still have Error with Permissions-Policy header so you latest post is not showing, these headers need to be set on your webhost. Otherwise you could try a newer plugin with it’s shortcode, or try our FB like box, Please note that it needs to be a link to a facebook fanpage. Personal profiles are not allowed!
Your X widget is working, but you have no posts, see this documentation on X

Best regards,
Mike

August 21, 2025 at 2:25 pm in reply to: anchor link issue with sticky header on mobile #1488356

Mike
Moderator

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

August 21, 2025 at 2:10 pm in reply to: Fixed header #1488355

Mike
Moderator

Hey jarodebnar,
Please see the theme setting Enfold Theme Options ▸ Header ▸ Header behavior ▸ Sticky Header

Best regards,
Mike

August 21, 2025 at 1:57 pm in reply to: Upgrading from version 3.7.1 #1488354

Mike
Moderator

Hey Pam Haskell,
I would not expect issues with updating, but you will need to do it manually and then update your PHP to v8
I recommend creating a full backup of your site including the database with your webhost tool, and not a plugin.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

August 21, 2025 at 1:42 pm in reply to: Easy slider description box #1488353
Mike
Moderator
Hi,
Thank you for your patience, to change the lower button to roboto, try this css:
```
.av-d2qwg-e9ae8fb5484d65afa63467cb5d9917ef h4 {
	font-family: 'roboto' !important;
}
```
I was not able to login to adjust the heading box. It looks like the link above to the special character documentation was broken, this one is correct.
Here is the list of characters and their replacement:
```
<    =    ###lt### 
>    =    ###gt###
[    =    ###91###
]    =    ###93###
```
Best regards,
Mike
August 17, 2025 at 9:46 pm in reply to: Upgrade #1488157

Mike
Moderator

Hey Claude Michaud,
To update your version of Enfold, first you need to remove your custom header.php and footer.php from your child theme, then you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

August 17, 2025 at 9:43 pm in reply to: Can not Update Enfold Theme #1488156

Mike
Moderator

Hi,
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

August 15, 2025 at 9:13 pm in reply to: Custom Social Media Icon to Top Bar (Using Image) #1488116

Mike
Moderator

Hi,
Please unblock us & everyone:

Best regards,
Mike

August 15, 2025 at 9:04 pm in reply to: increase size of logo and burger icon on mobile view #1488115

Mike
Moderator

Hi,
Do you want the logo to break out of the header? Right now it is within the header and the Burger icon is centered.
See the screenshot below.

Best regards,
Mike

August 15, 2025 at 1:44 pm in reply to: increase size of logo and burger icon on mobile view #1488100

Mike
Moderator

Hey bemodesign,
It seems to be the same height as the header for mobile, do you want the header larger?
See the screenshot below.

Best regards,
Mike

August 15, 2025 at 1:20 pm in reply to: Create a bottom to change the language #1488099

Mike
Moderator

Hi,
PS: your SSL is now not valid:

Please try to fix.

Best regards,
Mike

August 15, 2025 at 1:16 pm in reply to: Create a bottom to change the language #1488098

Mike
Moderator

Hi,
For your footer below 767px where you use a different layout, in your text element you have the globe in a paragraph tag “p” that has the style set to “center”, but the “shortcode-menu”, your language switcher, is in a div below it.
The two need to be wrapped in a div or the same “p” tag and remove the “center” style on the globe.
We can not fix this with css, if you can not fix this in the element, please include a admin login so we can help.

Best regards,
Mike

August 15, 2025 at 12:11 pm in reply to: Can’t change dropdown menu name? #1488097

Mike
Moderator

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

August 15, 2025 at 12:09 pm in reply to: Problem styling CF7 in Enfold #1488096

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

August 14, 2025 at 10:54 pm in reply to: Easy slider description box #1488081

Mike
Moderator

Hi,
The top button is the font “roboto” do you want to switch to this?

Best regards,
Mike

August 14, 2025 at 10:39 pm in reply to: Easy slider description box #1488079

Mike
Moderator

Hi,
It looks like that is the font used now:

Can you screenshot an example of the font correctly displayed?

Best regards,
Mike

August 14, 2025 at 10:33 pm in reply to: Create a bottom to change the language #1488078

Mike
Moderator

Hi,
I’m trying to understand, you say that you are using “Polylang” but on the link below, both show:

The problem is that both show an error:

So if the header language switcher is not working, the footer also will not.
Please try to get a working language switcher in at least the header, please note that we are not “Polylang” experts and may not be sure of the settings that you need to change. We know that in the past “Polylang” worked well, but are unsure of the settings.

Best regards,
Mike

August 14, 2025 at 10:15 pm in reply to: Easy slider description box #1488076

Mike
Moderator

Hi,
The “Let’s Get Started” Button is in a text block element, it would be best to add a custom class or ID to the element to make this change.
As is, a broad css font change may change things that you don’t want.
If you can add the custom class:

we can move forward, if not please tell us the font and add a admin login so we can help.

Best regards,
Mike

August 14, 2025 at 9:51 pm in reply to: Remove date from blog post #1488074
Mike
Moderator
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
.avia-content-slider .slide-meta time {
  display: none !important;
}
.slide-content .slide-meta .slide-meta-del {
	display: none;
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
August 14, 2025 at 9:44 pm in reply to: Purchased Theme with Support but Cannot Post #1488073

Mike
Moderator

Hi,
The correct address to post a support question is https://kriesi.at/support/forum/enfold/#new-post
not https://kriesi.at/support/
Please open a new thread, you are posting in the “Pre Sale Questions” and not as a logged in member of support.
The “Pre Sale Questions” is not appropriate for support questions.
Thank you for your understanding.

Best regards,
Mike

August 14, 2025 at 9:36 pm in reply to: Menu changes color #1488072

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

August 14, 2025 at 9:33 pm in reply to: Easy slider description box #1488071

Mike
Moderator

Hi,
To change the first line to a H1, you will need to install our plugin: Using special characters
as seen in the error message and documentation:

Best regards,
Mike

August 13, 2025 at 11:22 pm in reply to: Bottom change information in same page #1488001

Mike
Moderator

Hi,
When I check the JavaScript doesn’t seem to be added to your page, when I inject it, it works like Ismael posted.
Perhaps you did not copy the JavaScript from the forum and the characters were converted? Copying code snippets from email will break it.
We can’t tell without and Admin login.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 181 through 210 (of 34,913 total)

← 1 2 3 … 6 7 8 … 1,162 1,163 1,164 →