Hi,
Sorry, I don’t see a root cause for that. Please try disabling your plugins to see if one of them is affecting it.

Best regards,
Mike

Hi,
Thanks for the login, I see that you are using Enfold version 4.1.2 with WordPress v5.2.2
This version of Enfold needs to be updated.
The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

Best regards,
Mike

Hi,
Thanks for sharing your solution. We will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Bitte versuchen Sie diesen Code im Feld Allgemeines Styling> Schnelles CSS oder im Feld WordPress> Anpassen> Zusätzliches CSS :

@media only screen and (max-width: 767px) { 
#av_section_1 {
display: none !important;
}
}

Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

@media only screen and (max-width: 767px) { 
#av_section_1 {
display: none !important;
}
}

Best regards,
Mike

Hi,
Thanks for the feedback, I took a look at your child theme style.css, I found many errors in your css which I have adjusted for you, but there is one last error for a missing bracket which seems to be from a media query but I have not found which one it is yet.
When I test your page your css is showing for mobile screens, so this tells me the media query error is before the 768px brake.
To find the error I recommend removing the css and adding back a little at a time until the error is found.
Please give this a try and let us know if you find it.

Best regards,
Mike

Hey adamghart,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.logo img {
    height: 100% !important; 
}

Best regards,
Mike

Hey ryanblackstock,
This means that the code has been deprecated, it can no longer work. Please update the theme via FTP, look for the “enfold” folder at /wp-content/themes/enfold/ and rename to “enfold-old” then upload the new version as the folder “enfold”
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
Once you have cleared your browser cache and tested that your site is working correctly, you can delete the old folder “enfold-old”.
If for some reason you want to go back to the old version, simply remove the new folder and change the name of “enfold-old” back to “enfold”

Best regards,
Mike

Hi,
The Private Content area is just below each post, please try logging in to your support account to see the link.
The Enfold file path is: /wp-content/themes/enfold/

Best regards,
Mike

Hi,
That is odd, sounds like the zip password is not working for you, please try this new file below.

Best regards,
Mike

Hey charger70,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top .main_color .onsale {
    background-color: red !important; 
}

Best regards,
Mike

Hey Lara,
Thanks for the login, that was your title bar, I changed it’s settings so it will be hidden. Please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Please ensure that your Enfold Theme Options > Performance > Disable Template Builder Elements > Always load all elements is set.

Best regards,
Mike

Hey ESWEENEY113,
Sorry, I have not heard of the issue, please link to the site so we can see.

Best regards,
Mike