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Viewing 30 posts - 18,781 through 18,810 (of 35,070 total)
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  • in reply to: Using new Instagram Icon in header #1166185

    Hi,
    Sorry for the late reply, so I updated your instagram social icon in your functions.php on line 247:
    from:
    'instagram' => array( 'font' =>'entypo-fontello', 'icon' => 'ue909'),
    to:
    'instagram' => array( 'font' =>'fontello', 'icon' => 'uf16d'),
    but your icon was still not showing because of a small issue we had with WordPress changing a file, so I also updated your function-set-avia-frontend.php file for this and now it is working
    2019-12-15-161712
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Error av share box – #1166161

    Hey vbonora,
    Sorry for the late reply, I see that your social icons are not showing in the av-share-box, the dev team has just released this to fix the missing icons please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: urgent: problem with projects #1166156

    Hi,
    Glad to hear you have been able to sort this out.
    Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Some social Icons not appearing. #1166153

    Hi,
    Sorry for the late reply, the dev team has just released this to fix the missing icons please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Social media icons not showing #1166152

    Hey Jillian,
    Sorry for the late reply, the dev team has just released this to fix the missing icons please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, the dev team has just released this to fix the missing icons please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Social media icons missing #1166148

    Hi,
    Sorry for the late reply, the dev team has just released this to fix the missing icons please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Website stopped loading #1166146

    Hi,
    Sorry for the late reply, to fix the missing icons please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Setting up a news item #1166145

    Hi,
    Sorry for the late reply, to fix the missing icons please upload the following file via FTP to
    \enfold\framework\php\function-set-avia-frontend.php
    https://www.dropbox.com/s/gmbg5202rjz1vou/function-set-avia-frontend.php?dl=0
    Please save a copy of your old file should you encounter an upload error.

    Best regards,
    Mike

    in reply to: related entries #1166140

    Hi,
    Sorry about that, it used to work, anyways I’ve got another that does work I just tested it.
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    
    /* related posts shortcode = [rpost] */
    function related_posts_shortcode( $attr ) {
        ob_start();
        get_template_part( 'includes/related-posts' );
        return ob_get_clean();
    }
    add_shortcode( 'rpost', 'related_posts_shortcode' );

    then in a code block element use this shortcode [rpost]
    please ensure your post has a tag that some other post share.

    Advanced Layout Builder posts don’t show this element, only default posts show this.

    Best regards,
    Mike

    in reply to: Animation slow #1166139

    Hi,
    The featured image is not loading for you? I tested in Chrome, Firefox, Edge & IE11 with no issues, which browser are you using?

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, I tested Emoji’s in the excerpt and they work
    2019-12-15-134829
    I got them from Emoji Terra just copy the Emoji image and paste 📏 🕓 👁️

    Best regards,
    Mike

    in reply to: enfold child categorie style #1166132

    Hi,
    Sorry for the late reply, I’m not sure what your question is, as I read the thread @Basilis says it can not be done?

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, in the first post you asked to have your menu split into two lines, but where do you want the two lined menu, on the right side of the page in the same line as the logo? Or below the logo like in your first screenshot?
    Please include a mockup of what you are trying to accomplish.
    In your last screenshot the menu is below the logo and full width, this can be done with one of the built-in header layouts at: Enfold > Header > Header Layout > Menu and Logo Position
    called Logo left, Menu below:
    2019-12-15-123335
    Right now your menu is to the right of your logo and fits well because there are only 5 items, do you plan to add more?
    I was not able to login to your site because the user is unknown, please check.
    If you would like to see our documentation on our header layouts, please see here.

    Best regards,
    Mike

    in reply to: related entries #1166098

    Hi,
    Sorry for the late reply, it looks like all of your posts are built using the Advanced Layout Builder, so you will have to add the related entries shortcode to each post in a code block element.
    [avs_related_entries]

    Best regards,
    Mike

    in reply to: custom top margin on individual column #1166097

    Hi,
    Sorry for the late reply, unfortunately as it is right now the columns are using the “equal height” option so we can’t override the script, if you use the “individual height” option and give the first one a custom class, and the other three a different custom class we should be able to do this, but this may also affect how the content of the columns look, I’m not sure until we try.

    Best regards,
    Mike

    in reply to: How do I show portfolio categories on a portfolio item? #1166094

    Hi,
    Sorry for the late reply, in your output above there is a space after the term and before the </a >

    $output .= '<span class="portfolio_cat"><a href='.$termlink.'>'.$term->name.' </a></span>';

    please try moving the space to the other side, like this:

    $output .= '<span class="portfolio_cat"><a href='.$termlink.'> '.$term->name.'</a></span>';

    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Font (Quicksand) not displaying correctly in Firefox #1166089

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: A couple of questions about demos installation #1166087

    Hi,
    Thank you for enabling the login, I have Enabled the Avia Layout Builder Debugger in your child theme functions.php, now you will see a new text field below the Advanced Layout Builder, here you can copy and paste the raw shortcodes for elements and pages. Please note that this shortcode needs to be in Plain Text, be careful of “curly quotes” & special characters from some text editors.

    It sounds like you would like to copy many pages from a few demos, so I recommend installing another instance of Enfold on a localhost or on a testing sub-domain, we allow a sub-domain “staging” or “testing” install and often recommend this practice for testing updates before updating your live site. On your testing site you can import a demo and use the debugger to copy the shortcode to your live site, and then use a reset plugin before importing a different demo. Please note every demo will overwrite your site, so please don’t try to import multiple demos to your live site.
    Also the images in the shortcode are not copied when you do this, so if you want the images you will have to move them manually. The same is true for custom css, although all of the elements settings and options, such as background color, padding, and margins, that are made within the element is copied over because that css in inline.

    When you want to import the “Shop Demo” on your testing site, please install woocommerce before you import the shop demo so all of the settings are imported.

    Now about your child theme and adding css to the stylesheet, each time you add css to the child theme stylesheet the theme settings needs to be saved again so the compressed css file is updated, simply saving the stylesheet will not do this.
    I recommend turning the Enfold Theme Options > Performance > JS & CSS file merging and compression off while you are building your site, or using the Enfold Theme Options > General Styling > Quick CSS field until you are done and then moving your css to the child theme stylesheet, or after adding css to the child theme stylesheet you can add a blank line to the Quick CSS and save the theme settings to force the file to be rebuilt.

    Well, that is all I can think of that you might need to know for this to go quickly and smoothly for you, but if you have any questions we are happy to help.

    Best regards,
    Mike

    Hey flomojoe,
    Sorry for the late reply, please try selecting “All cookies and services are accepted on first page load, user can opt out” which is the top option at Enfold Theme Options > Cookie Consent > Default Cookie Behaviour
    2019-12-15-063613
    Please also check that “Use Google Maps” is selected at Enfold Theme Options > Google Services > Google Maps > Enable Google Maps on your site
    2019-12-15-064143

    Best regards,
    Mike

    in reply to: Animation slow #1166060

    Hey roamingk,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .iconlist_icon,.iconlist-char {
    	-webkit-animation: none !important; 
    	animation: none !important; 
    	-webkit-transform: scale(1) !important; 
    	-ms-transform: scale(1) !important; 
    	transform: scale(1) !important; 
    	opacity: 1 !important; 
    }

    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Security Warning #1166044

    Hi,
    Sorry for the late reply, was this font uploaded with an older version of Enfold and then you updated?
    Please try removing the custom font, save, clear all caches and reload the site, then try uploading again to see if this corrects.

    Best regards,
    Mike

    in reply to: Font (Quicksand) not displaying correctly in Firefox #1166031

    Hey Cleverreisenmitkids,
    Sorry for the late reply, I believe that your font is not quite right,
    Chrome is typically more forgiving than other browsers. I recommend downgrading the font from the link in the Private Content area, I tested this one on my localhost in Edge, FireFox & Chrome.
    and upload it to your site at:
    Enfold Theme Options > Import/Export > Custom Font Manager
    2019-12-15-051406
    Then choose the new Quicksand in your Enfold Theme Options > Advanced Styling it will be at the bottom of the list:
    2019-12-15-053123
    ensure you choose the elements you want this font to show as, such as “H3”, or “all headings”, etc.
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Odd 403 issue when including PDF link and image #1166028

    Hi,
    PHP v5.6.40 had been the minimum version for WordPress until recently when WordPress started “recommending” v7+, so v5.6.40 may still work. Typically if you contact your webhost they will update your PHP, webhosts have known about this update for well over a year now.
    The Enfold changelog is here.
    It looks like most of your plugins are quite old and need updating too, I recommend disabling all of them before updating, and after updating enable one at a time and update each.
    Also ask your webhost to create a full backup for you, this way if something goes wrong they can restore your site for you, this is also a common service webhosts will do for free.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Another Cookie issue #1165977

    Hey MarcusJeroch,
    Sorry for the late reply, the German translation files have been updated in this thread thanks to generous users and will be included in the next version.
    If you wish you can download and add to your site via FTP, please save your current version as a backup, and add the new files at:
    \wp-content\themes\enfold\lang\

    Best regards,
    Mike

    in reply to: Unclear messages in GDPR/Cookie modal #1165976

    Hey MarcusJeroch,
    Thanks for the feedback, typically this is enabled if you notice the text doesn’t change on click only the button, which as point out is clear in it’s state.
    I guess it’s like the saying “half full” or “half empty” so in a sense anything we write the would be wrong 50% of the time, right?

    Best regards,
    Mike

    in reply to: Instagram Lightbox Problem #1165972

    Hey Blatze,
    Thank you for reporting this, this has been addressed already for the next version. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Inconsistent & differing versions of Enfold around? #1165971

    Hey pixopolis2222,
    Sorry for the late reply, are you sure these are both from the same elements?
    There are cookie statements about the different roles cookies are for and some are included with WordPress that we don’t have any control over and some plugins also include statements, the second one looks like it’s from a woocommerce page, while the first one looks like it is describing the role of “Essential Website Cookies” which is not about all cookies just the essential ones, it depends on the context that the statements are shown.
    The good news is in the theme’s options under “Privacy and Cookies” you can adjust the cookie statements to suit your site needs.

    Best regards,
    Mike

    in reply to: Odd 403 issue when including PDF link and image #1165970

    Hi,
    Sorry for the late reply and thanks for the login, I have copied your page to my localhost and tested and found no issues, I was able to edit and save a few times and publish and click to view the pdf.
    I see that you are using Enfold v4.2.3, which is kind of old now. Please update to v4.6.3.1 I’m sure you won’t have this issue.
    I also see you are using PHP v5.6.40, please update to v7+
    Please note that with your version of Enfold you will have to update via FTP, The easiest and safest way to update this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

Viewing 30 posts - 18,781 through 18,810 (of 35,070 total)