Hi,
Sounds like you have already tried a import before, you will need to reset your site with the WP Reset plugin. If you would like a hand with reseting and importing the demo Please include an admin login & FTP access in the Private Content area, the login above is not working.

Best regards,
Mike

Hi,
There are some cases where editing files in WordPress > Appearance > Editor returns an error where it says “please use FTP” This is a safety tool, and in such case please use FTP.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Glad this is sorted out, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
I’m glad this is working for you, the social icons are turned off for mobile screens by default, with two different rules, so to change this we need to overwrite each rule.
Unless there is anything else we can assist with on this issue, shall we close this then?

Best regards,
Mike

Hi,
I will submit to the dev team for you, but each milestone already has a custom ID that allows you to target each one individually like this:

#milestone-17 ~ article > .av-milestone-contentbox {
	background-color: red;
}

What are you trying to achieve?

Best regards,
Mike

Hi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.av-burger-overlay li.menu-item-5600 > a {
	display: none !important; 
}

After applying the css, Please clear your browser cache and check.

Best regards,
Mike

Hi,
Sorry for the late reply, you can prevent certain accordions from opening by using this css:

p[data-fake-id="#toggle-id-15"] {
  pointer-events: none !important;
}

if you use your browser inspector you can find the “toggle id” by looking for this code:

or you can count top to bottom and try changing the number in the css, it should be right.
then just add this css for each one you don’t want to open.

Best regards,
Mike

Hi,
Sorry for the late reply, the login page you provided leads to this error:
This page isn’t working – redirected you too many times.
please check

Best regards,
Mike

Hi,
Sorry for the late reply, you had some css blocking them from showing, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

@media only screen and (max-width: 479px) {
.responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
    display: block !important;
}
}

Best regards,
Mike

Hey ginnywills,
Sorry for the late reply, as I understand the flip side of the icon grid is reserved for the link option in the advanced options, please try adding your links like this:

Best regards,
Mike

Hi,
Sorry for the late reply, I see you are trying the install the Default Demo, this demo doesn’t include all of the images and sliders

Please try the 2017 Demo it is compleate with open rights to use the images.

Best regards,
Mike

Hey lsrmedia,
Sorry for the late reply, please go to your media library and find your featured image then edit it, add your caption to the “copyright” field and save. The go to your post and remove the featured image and add it again and save. Then add this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

small.avia-copyright {
	display: block !important;
}

then the text will show on single posts and in the blog.

Best regards,
Mike

Hey alianzacolomboinglesa,
Sorry for the late reply, Please try going to your old site and download your exported theme options file:

then for good measure download your exported theme options file from your new site as a backup, the import the theme options file from the old site and clear your server and browser cache.
Please note that WP Engine has aggressive server caching which could take a day to clear.

Best regards,
Mike

Hi,
Sorry for the late reply, I have taken a look at your site and tested your two landing pages and found the redirect to /mobile-splash/ didn’t occur for me. Unfortunately, I believe it is with wp_is_mobile() which is not very good because it checks some user agents and not the screen width. There are many plugins that can perform this function for you much better, but seeing the difference between your two pages I would only use one page with both of the elements on it, one section with the custom ID “mobile” and another the custom ID “desktop” and then add this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

@media only screen and (max-width: 430px) {
#desktop {
display:none!important;
}
} 
@media only screen and (min-width: 431px) {
#mobile {
display:none!important;
}
}

I like this solution because it is well supported among browsers and doesn’t redirect your visitor, which some browsers will block or give a warning about.
Hope this helps.

Best regards,
Mike