Hey Swarez,
I see that you have a modified slideshow.php in your child theme, when I activate the parent Enfold v7.1.1 the test page loads correctly with the slider and all other elements. Try removing your custom slideshow.php from your child theme.

Best regards,
Mike

Hey Alejo Rotemberg,
We expect no issues with updating, but recommend creating a full backup using your webhost backup tool, not a plugin unless you have specific knowledge with it and it has worked for you in the past. Often backup plugins fail when restoring.
Also note that if you are not using a child theme and the core files such as functions.php were modified those customizations will be lost, so backup any customizations.
Also note that if you are using a child theme and you have a copy of the header.php or footer.php in the child theme, please remove these as these files have changed and will cause an error.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hey condonp,
Thanks for the mockup image:

it looks like you are close to achieving this, but I only see one widget in the header:

to change the color of your widget and move the menu try adding this css:

.responsive #top #header #header_main .inner-container .widget>div {
    background: rgb(77, 172, 56);
}
.topconatiner {
    align-items: center;
}
.responsive #top #header #header_main .inner-container .main_menu {
    justify-content: right;
}
.responsive #top #header #header_main .inner-container .main_menu {
	margin-right: 6%;
}

for this:

The snippet from the documentation that you are trying to follow looks nothing like your mockup.

Best regards,
Mike

Hey cynkindred,
Thanks for your patience, sometimes popup plugins have a conflict with the theme’s popup code. You can try disabling the theme popup at Enfold Theme Options ▸ Lightbox Modal Window and see if that helps.
Otherwise please link to your page so we can examine.

Best regards,
Mike

Hey oburlin,
For the image caption, you will note in the element that it’s placement is in the overlay:

To move to the lower part of the image, I see that you have added this custom css:

.av-image-caption-overlay {
    background: none repeat scroll 0 0 rgba(0, 0, 0, 0) !important;
    bottom: 0px !important;
    color: black !important;
    height: auto !important;
    left: 50% !important;
    transform: translate(-50%) !important;
    width: auto !important;
}

Resulting in this:

To make it one line try removing width: auto !important; from your css.
Then you would see:

If you want the caption below the image, try this css instead:

#top .av-image-caption-overlay {
    height: auto;
    width: 100%;
    left: 0px;
    bottom: 0px;
    transform: translateY(100%);
}
#top .av-overlay-hover-deactivate .avia-image-overlay-wrap:hover .av-caption-image-overlay-bg {
    opacity: 0.4 !important;
}
#top .avia-image-container .av-caption-image-overlay-bg {
    opacity: 0.4;
    background-color: transparent;
}
#top .avia-image-container .av-image-caption-overlay-center {
    color: #000;
}

resulting in this:

Best regards,
Mike

Hi,
Glad Ismael & Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey mshane,
Envato (Theme Forest) stopped using the API a few years ago, now they use a Token, but you can not use the Token with your version so you will need to manually update, then set up the Token and next time you can update in the theme panel. We expect no issues with updating, but recommend creating a full backup using your webhost backup tool, not a plugin unless you have specific knowledge with it and it has worked for you in the past. Often backup plugins fail when restoring.
Also note that if you are not using a child theme and the core files such as functions.php were modified those customizations will be lost, so backup any customizations.
Also note that if you are using a child theme and you have a copy of the header.php or footer.php in the child theme, please remove these as these files have changed and will cause an error.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey waveseven,
This is due to the default image compression settings, Enfold unpacks the original file and generates new thumbnail sizes without applying compression, resulting in larger file sizes, especially for larger dimensions like “featured”, “featured_large”, and “extra_large”. This occurs because the theme sets the default JPEG quality to 100, which is higher than the typical WordPress default of 80, and the generated files are not compressed during the resizing process.
To change the compression of new thumbnail sizes, add this code to the end of your child theme functions.php file in Appearance ▸ Editor and adjust to suit.

add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1); 
add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1); 
function avf_set_quality_mod($quality) { $quality = 60; return $quality;}

For thumbnails already created you will need to regenerate the thumbnails

Best regards,
Mike

Hey oburlin,
In the footer the text is in Widgets:

you can edit these from the Widget panel:

Note that the theme has some default demo text that shows if no Widgets are added to the footer columns, so if you don’t see any widgets just add some from the left side of the panel, typically the text widget works well:

These drag and drop into place.
In the Socket the text “Enfold WordPress Theme by Kriesi” can be removed by adding this shortcode into the Enfold Theme Options ▸ Footer ▸ Copyright field: [nolink] and add whatever text you want to see there.

Here is a link to our footer documentation.

Best regards,
Mike

Hi,
When I check on Android and emulate in the browser the width looks good, I don’t have an iPhone and I think the others also use Android.
Do you want us to leave this open to see if we can find an iPhone, or shall we close this thread?

Best regards,
Mike

Hey tebitron,
Try adding the “Element: Empty Line” Form Element set to “Print Email Only” where you want a space.
Ensure that you are using Enfold v7.1.2

Best regards,
Mike

Hey etherrh,
Your two pages look like they are created differently, the Shop page with the sidebar at the bottom looks like it was created with a woof_products shortcode plugin. While the page with the sidebar uses a column with the theme product slider.
If you customize the Shop page any full width elements will push the sidebar to the bottom of the page. To achieve a layout like our Shop Demo you don’t need to add any elements or edit the shop page, it is automatic.

Best regards,
Mike