Forum Replies Created
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AuthorPosts
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March 28, 2020 at 10:05 pm in reply to: Blank white space at the top of pages on mobile and tablet displays #1198702
Hey hostworks,
Sorry for the late reply, I took a look at many of your pages but didn’t see the error, have you since made changes?Best regards,
MikeHey marcoabis81,
Sorry for the late reply, I took a look at your pages and I disabled the function above and found that not all post are the same, some don’t have the image div at the beginning of the posts, those that do, have the image inserted as shortcode.
Please ensure all posts have the same image shortcode.Best regards,
MikeHi,
Please try this:#top input[type=text] { display: inline-block !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHey goodmaneu,
Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top input[type=text] { display: inline-block !important; }Best regards,
MikeHey goodmaneu,
Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top .main_color input[type=text] { background-color: #fff !important; }Best regards,
MikeHi,
Thank you for the login, I found the css above in the Quick CSS field, so I removed and this seems to correct the white space issue. Please clear your browser cache and check.Best regards,
MikeHi,
I tried debugging the javascript for the column and found this:
if( (0 == url.indexOf("#")) || ((url.indexOf(link) >= 0) && (url.indexOf("#") > 0) ) )on line 658 of\enfold\js\shortcodes.js
Perhaps if you were to comment out the “else” function of this rule the error will be corrected. Please see the screenshots in Private Content area.
After making this change you will need to clear your browser cache, and any other cache so the edited “shortcodes.js” will load, this can be a little tricky because the browser prefers to use the cache version of any .js file.
Unfortunately, I’m not able to reproduce your error so I can’t test if this will help, but this is where the link with the hashtag is getting modified.Best regards,
MikeHi,
Very good then, we will close this then. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.responsive .container.av-logo-container { max-width: 100% !important; background-size: contain !important; }Best regards,
MikeHi,
So the column link works fine unless it’s on the “homepage”?
I tested on my localhost and it works correctly even if it’s the “homepage”, strange.Best regards,
MikeMarch 26, 2020 at 1:12 pm in reply to: How Can I Remove the Thumbnail from Displaying on Related Posts? #1198007Hi,
You could try removing the thumbnails from this file:
\enfold\includes\related-posts.php
Try line 124 and change from:$output .= $image;to//$output .= $image;Best regards,
MikeHi,
I see the flickering on this product with Chrome on Windows.
The image here is using the zoomImg class, as outlined here
It is also the only product that I find that has two other images in the product image set, but neither are shown on “onmouseenter” or “onmouseleave”, most of your products seem to be like this one with only one image and no hover effect.
When the option “WooCommerce 3.0 product gallery” is picked in the “Shop Options” the default action is the “zoomImg” when the “Default enfold product gallery” is picked then the product image has no hover effect but when clicked it opens in a lightbox.
So I don’t see any settings to add another set of images that uses a hover effect to your product images, are you sure this is not added via a plugin or script?
Perhaps this is a conflict with the latest Enfold and your older woocommerce which you said you can’t update or one of your scripts?
Have you tried activating the parent theme “enfold” to see if this continues without the extra scripts & files from your child theme?
Best regards,
MikeHi,
I see that you are using Enfold v4.2.4, I believe you are going to need to update to v4.7.3, but to update from this old version you will have to update via FTP.
The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.Best regards,
MikeHi,
You said you are not able to update woocommerce or the other woo plugins?
I see your child theme has many scripts and files, have you tried activating the parent theme “enfold” to see if this continues without the scripts & files?
I noticed that on the pages that the Zoom is acting up the image doesn’t have the class “zoomImg” or the role “presentation”
Please see the screenshots in Private Content area.Best regards,
MikeMarch 25, 2020 at 12:18 pm in reply to: Column Link not working for custom link with anchor #1197645Hi,
Good test, I copied your homepage to the bottom of the test page and the anchor link works, then I note that your homepage has this name “Home_feb2017” and your function.php has this reference:// Yoast SEO remove a page entry function sd_filter_wpseo_sitemap_entry( $url, $type, $object ) { // site_url( '/home_feb2017/', 'https' ); if( ! empty( $url ) ){ //error_log('url: '. $url['loc']); if( $url['loc'] === site_url( '/home_feb2017/', 'https' ) ){ return "";So I believe that if you rename your homepage to a different name the link will work, I also believe that the reason the link is still not working when the functions.php is empty is due to your server cache.
Best regards,
MikeHi,
Thank you, I see there are many files and scripts in your child theme to go through to try to isolate the issue.
Can we also have FTP access? I’m thinking that if I copy all of your child theme files to my localhost I will be able to reproduce your error and then I can start removing scripts and files from my localhost until it is corrected.Best regards,
MikeMarch 24, 2020 at 1:37 pm in reply to: No Updates available. You are running the latest version! (4.0.5) #1196373Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeMarch 24, 2020 at 1:21 pm in reply to: Social icon display disappeared from the header child theme options #1196363Hi,
Thanks for the login, I took a look at Enfold Child Theme Option> Header > Extra Elements> Header Social Icons section and found these options:

But if I turn on my “AdBlock Plus” the drop down is missing, is this what your are seeing?

If you have “AdBlock Plus” please disable.Best regards,
MikeHi,
The child theme is recommended because often people wish to make customizations to the theme core files.
It is a good choice to also use the child theme so you can make changes in the future if you wish.
Just to be clear, if you want to use the child theme you must upload the enfold.zip & the enfold-child.zip and then activate the child theme as your main theme, it pulls the files needed from the enfold.zip
The PSD files are for an old way of creating a WordPress theme, this is not done anymore, please just ignore.Best regards,
MikeMarch 24, 2020 at 12:57 pm in reply to: No Updates available. You are running the latest version! (4.0.5) #1196358Hi,
Glad you were able to update manually, but it looks like your Envato Token doesn’t have the correct settings, permissions.
Please see the screenshot here. Also note that the Token is only checked every 24 hours after an error, this limit is set by Envato.
So after you set the permissions you may have to wait to see the correct message.Best regards,
MikeMarch 24, 2020 at 12:47 pm in reply to: Cancel the text "Next/Previous" for the navigation arrows in easy slider #1196352Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Thanks, it looks like you still have this css active:.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 80px !important; }Please look for this in your custom css and remove it or change it to this:
@media only screen and (min-width: 768px) { .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 80px !important; } }Or please include an admin login in the Private Content area so we can investigate.
Best regards,
MikeHi,
Thank you for the link to your icon file, from the css in it I see that your font-family is “youtube” and the code is “uf16a” so your custom icon function should look like this:function avia_add_custom_icon($icons) { $icons['youtube-play'] = array( 'font' =>'youtube', 'icon' => 'uf16a'); return $icons; } add_filter('avf_default_icons','avia_add_custom_icon', 10, 1); function avia_add_custom_social_icon($icons) { $icons['youtube-play'] = 'youtube-play'; return $icons; } add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);Since you gave us sftp access I changed this for you, but you will still need to go to the social icon settings and choose the youtube icon again, I can’t login to do this.
Best regards,
MikeHi,
It sounds like you are getting the error thatrequire_once( 'functions-enfold.php');has already been called and you added it again. in which case you do not need to add it again.Best regards,
MikeHi,
Please try adding the css code in the General Styling > Quick CSS field, and then clear your browser cache and any cache plugin, and check.
Whenever you add css to your style.css of your child theme you need to rebuild your compressed css by re-saving your Quick CSS.Best regards,
MikeMarch 23, 2020 at 1:32 pm in reply to: Transparent header, White Logo & Icons in mobile menu #1195459Hey rengarajan,
To make the icons in your mobile header white, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { span.gold-rate-symbol,#top #wrap_all .av_header_transparency .main_menu ul:first-child > li > a { color: #fff !important; } .html_mobile_menu_tablet .header_color div .av-hamburger-inner, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::before, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::after { background-color: #fff !important; } }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
Thank you for the screenshot, since you are using a child theme with a style.css, I recommend adding all of your css to the style.css
If you are using Enfold Theme Options > Performance > JS & CSS file merging and compression I recommend after adding your css to the style.css, go to the Enfold Theme Options > General Styling > Quick CSS field and add a blank space and then save your theme settings “save all changes”

This will force your compressed JS & CSS to update and rebuild.
Then you can clear your browser cache and check your site.Best regards,
MikeMarch 23, 2020 at 12:53 pm in reply to: Cancel the text "Next/Previous" for the navigation arrows in easy slider #1195446Hi,
Oh I see, only hide the text, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.av_slideshow.avia-slideshow .avia-slideshow-controls a { text-indent: -9999px !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeMarch 23, 2020 at 12:45 pm in reply to: No Share links visible at the bottom of the blog post #1195443Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
Mike -
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