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April 10, 2020 at 1:44 pm in reply to: Icon list animation not working in tab section when clicking on a link #1202666
Hi,
@Terve please link to the page so we can see the error and investigate.Best regards,
MikeHi,
That is strange, is this page the original that Polylang used to create the other languages with, or is this the page Polylang created? Can you recreate the page in Greek manually so it is editable?
Please include an admin login in the Private Content area so we can investigate further.Best regards,
MikeHi,
Glad to hear that it is working for you, instead of usingif ( is_page )you could useif ( is_singular )is_singular() is for existing single post of any post type (post, attachment, page, custom post types including portfolio items).
Please explain if you want to define when this is active or when it is not active. Do you want the RTL on most pages & posts or just a few?Best regards,
MikeHi,
Thank you for the login, so I have not used the ninja forms plugin before, but as I check your form I find the many of your fields are marked as “Phone”, as if one phone field was duplicated many times and reused such as this field: “Please list the activities you gravitate too and enjoy.”

You will see these fields also contain the phone attribute:

So I tried changing this but I’m not sure if you can change this or if you have to re-build the form using the correct fields. I tried making the changes but I’m unsure if it’s the caching is still showing the “phone attributes” or if I didn’t make the right changes.
Please try asking the ninja forms support about how to change the fields.Best regards,
MikeHi,
@barbarajermini thank you for the login, I was able to login to your site but the FTP password seems to be wrong, please check.Best regards,
MikeHi,
I didn’t look at the form in the backend, I didn’t see a login. I tested on my Android phone and then looked at the page code, screenshot above.
I have not used the Ninja forms plugin, but I assume there are options for your field attributes in your form, please see if you can change them to text for the questions that require a text answer.Best regards,
MikeApril 9, 2020 at 1:16 pm in reply to: social share button in custom footer page showing wrong URL #1202270Hi,
To add the social share buttons to the bottom of each page you can use this function, try adding this code to the end of your functions.php file in Appearance > Editor:add_filter('avf_template_builder_content', 'avf_template_builder_content_mod', 10, 1); function avf_template_builder_content_mod($content = "") { if(is_page() ) { $addendum = do_shortcode(" [av_social_share title='Share this entry' style='' buttons='custom' share_facebook='aviaTBshare_facebook' share_twitter='aviaTBshare_twitter' share_gplus='aviaTBshare_gplus' share_linkedin='aviaTBshare_linkedin' share_mail='aviaTBshare_mail' custom_class='' admin_preview_bg='' av_uid='av-670mc8'] "); $content = $content . $addendum ; } return $content; }This function will add the social share buttons shortcode to the bottom of each page built with the Advanced Layout Builder, after the builder content, but before the footer, so the social share buttons should use the page as the url.
Please adjust the social share buttons shortcode to match your site, this code is just an example.
If you changeif(is_page() )toif(is_page() && !is_front_page() && !is_home())the social share buttons will show on every page except the homepage.Best regards,
MikeHi,
I took a look at your questionnaire on my Android and I found that lower in the form the input fields contain these attributes:
type="tel"name="phone"autocomplete="tel"were the user wants to input text.

I believe this tells my Android to show the number keyboard instead of the text keyword.
Please check your form for these options and disable.Best regards,
MikeHi,
Thanks for the feedback, it looks like the overlay was added twice so it is darker than expected, please include an admin login in the Private Content area so we can adjust.
I also don’t see your breadcrumbs on your page or a post.Best regards,
MikeHi,
Thanks for the namecheap login, I used your cPanel file manager to upload the images and imported your demo, it looks like everything is in order now. Please clear your browser cache and check.Best regards,
MikeHi,
As I understand, in your WordPress admin menu you don’t see the WordPress > Appearance > Theme Editor option:

This can be due to a security plugin or this line of code in yourwp-config.phpfile,define( 'DISALLOW_FILE_EDIT', true );this would be removed via FTP, or you can just make your theme changes via FTP and not use the “theme editor”Best regards,
MikeHi,
Thank you for the feedback, to use the basic popup there is no setting, it is added with some code snippets and then your own HTML & css to style.
To create a popup please follow these steps.
So yes, it is like the cookie popup, when someone clicks the link the popup will show, if you want it to open automatically on the page load on a certain page we can help with more code like this added to your functions.phpfunction custom_script(){ ?> <script> (function($){ $(document).ready(function () { setTimeout(function() { $('a.open-popup-link').trigger('click'); },500); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');This code will open the link everywhere on your site, if you want it to only work on one page please let us know so we can adjust.
One way to test this is to add this code to a code block element:<script type="text/javascript"> jQuery(window).load(function(){ jQuery('.open-popup-link').magnificPopup({ type:'inline', midClick: true }); }); (function($){ $(document).ready(function () { setTimeout(function() { $('a.open-popup-link').trigger('click'); },500); }); })(jQuery); </script> <!--/*triger*/--> <a href="#test-popup" class="open-popup-link">Click this button to open a lightbox</a> <!--/*popup box*/--> <div id="test-popup" class="white-popup mfp-hide"> YOUR CODE GOES HERE </div> <style> /*css*/ .white-popup { position: relative; background: #FFF; padding: 20px; width: auto; max-width: 500px; margin: 20px auto; } </style>Best regards,
MikeApril 8, 2020 at 11:56 am in reply to: Heading Font Sizes mobile – Special Heading / Spezielle Überschrift & HTML #1201879Hi,
Ja, Sie können Ihre eigene Klasse erstellen und global zuweisen. Zum Beispiel auf Ihrer Homepage Ihre spezielle Überschrift “Themenwelten” habe ich die Klasse “custom-h3” hinzugefügt.

Jetzt können wir dieses CSS für die Klasse auf Desktop und Mobile verwenden:#top #wrap_all .av-special-heading.custom-h3 h3 { font-size: 40px !important; color: blue !important; } @media only screen and (max-width: 767px) { #top #wrap_all .av-special-heading.custom-h3 h3 { font-size: 20px !important; color: orange !important; } }Für den Desktop ist die Schriftart 40px & blau, und für Mobilgeräte ist die Schriftart 20px & orange. Die Farbänderung dient nur der Demonstration.
Natürlich können Sie sich anpassen. Wenn Sie ein anderes Beispiel für eine andere Situation benötigen, teilen Sie uns einfach die Details mit.— Translated with Google —
Yes, you can create your own class and assign it globally. For example on your homepage your special heading “Themenwelten” I added the class “custom-h3”

Now we can use this css for the class on desktop and mobile:#top #wrap_all .av-special-heading.custom-h3 h3 { font-size: 40px !important; color: blue !important; } @media only screen and (max-width: 767px) { #top #wrap_all .av-special-heading.custom-h3 h3 { font-size: 20px !important; color: orange !important; } }For desktop the font is 40px & blue, and for mobile the font is 20px & orange, the color change is just to demonstrate.
Naturally, you can adjust to suit. If you need another example for a different situation just let us know the details.Best regards,
MikeHi,
I believe you mean that you will update from v4.6.3.1 to v4.7.4
I’m not sure what your “critical error” was so it’s hard to say where the error is coming from, did you see a error message that gave you more info? Perhaps the server error log has more info?Best regards,
MikeApril 7, 2020 at 1:46 pm in reply to: Service Unavailable The server is temporarily unable to service your request due #1201600Hi,
Thanks for the login, I was able to modify the post a couple of times without any errors. Please check that you are still getting an error.
This sounds like an “error 500” which is from your server, if so please ask your webhost to check the error log for any cause.Best regards,
MikeApril 7, 2020 at 1:32 pm in reply to: Heading Font Sizes mobile – Special Heading / Spezielle Überschrift & HTML #1201591Hi,
Vielen Dank für die Anmeldung. Ich habe mir Ihre spezielle Überschrift auf Ihrer Homepage unter der Registerkarte “Styling” angesehen. Hier können Sie Ihre Schriftgröße für die verschiedenen Geräte festlegen

— Translated with Google —
Thanks for the login, I took a look at your special heading on your homepage under the styling tab, this is where you can set your font size for the different devices:

Best regards,
MikeHi,
Thank you for the feedback, I was able to login to your site. I installed the reset plugin and reset your site and tried to import the “Minimal Portfolio Demo” but the images don’t seem to have imported.
I see that your “PHP Max Upload Size” is 2M, which is pretty small, if you include ftp access I can try uploading the images manually and then import again with a modified import file which will import your images from your server and not ours.Best regards,
MikeHi,
I’m not sure if you will lose the translated pages if you delete the plugin in the plugin manager, I would delete the plugin directory via FTP or your webhost file manager and then upload the directory and files again via FTP or your webhost file manager and then activate your plugin again and check.Best regards,
MikeHi,
Ich bin mir nicht sicher, ob ich Ihre Frage verstehe, daher haben wir kein “verzögertes” Popup. Wenn Sie dies benötigen, müssen Sie ein Plugin verwenden. Andernfalls funktioniert unser einfaches Popup, das beim Klicken geöffnet wird, wahrscheinlich für Sie.— Translated with Google —
I’m not sure that I understand your question, so we don’t have a “delayed” popup, if you need this you will need to use a plugin, otherwise, our basic popup that opens on click will probably work for you.
Best regards,
MikeHi,
When the option Enfold Theme Options > Header > Extra Elements > Header Social Icons is set to “display in top bar…” the social icons will show in the top bar instead of next to the menu, but we don’t have a way to do this programmatically for only mobile, so if you choose this option it will also change your desktop view.

Best regards,
MikeHi,
@Unit4media thanks for the FTP access, but the WordPress login isn’t working for me, please check.
Once we are able to login, we will reset the site and try to import the demo again, probably manually.
I see that you are using GD “Managed WordPress” typically these are the accounts that are having issues with PHP security settings when the secure options are activated.
“allow_url_fopen, “allow_url_include” and “register_globals” are “off”
Sometimes the GD support can turn these “on”.
But either way, typically we can import manually.Best regards,
MikeHi,
Is everything working correctly with Polylang deactivated? Perhaps try deleting Polylang and reinstalling.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Sorry, I have not tested any that would do that, but you can search WordPress here.Best regards,
MikeHi,
I see, please try this css in your Quick CSS:#top.single .entry-content-wrapper > .post-meta-infos { max-width: 800px !important; }Best regards,
MikeHi,
Please try going to Enfold Theme Options > Footer > Copyright and enter the photographer’s name and link, to remove the current copyright enter[nolink]into the copyright field.Best regards,
MikeHi,
Thanks for the screenshot and css, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#kontakt .text_area#avia_4_1 { background-color: #D0D2E2; border-color: #D9D67E; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeApril 6, 2020 at 4:06 am in reply to: Child theme. "Enfold theme is missing" (needs to change to caps) #1201101 -
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