Hey BruceJackson,
Sorry for the late reply, when you add the image to the text element are you using the “media” button or are you adding the image URL to the text element and the image is showing? Can we login to your page so we can see and investigate the “alt” tag.
If you are using the “media” button, try adding the image and setting the alt tag at the same time instead of going back in the media library and adding the alt.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
I believe the popup login is set by .htaccess or it could be set by a plugin.

Typically, your browser saves your authentication from your first login so it might have been from a while back.
Anyways, please see the link in the Private Content area for your icon font, try to import it at Enfold Theme Options > Import/Export > Iconfont Manager and then check the icon element for your icon.

For your second question, if your bullet points are in the text element you can use this css, but if you want to limit it to one page you can add you page id to the beginning of each rule.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.entry-content-wrapper .avia_textblock ul li:before {
  content: "-";
  padding-right: 5px;
  color:#000 !important; 
}
.entry-content-wrapper .avia_textblock ul {
    list-style: none !important;
}
.entry-content-wrapper .avia_textblock li {
    margin-left: 0 !important;
}

After applying the css, Please clear your browser cache and check.

Best regards,
Mike

Hi,
Sorry for the late reply, I believe that this shortcode needs to be used on a product page, it is a “live” filter

within appropriate context*, the customer can click a term and the page will show products that are related to it.

Your test page has no products so the filter has nothing to do, the woocommerce documentation says:

*This shortcode must be used within appropriate context, i.e. where products are displayed, as for example on a shop page.

When you say “Product Attribute box” do you mean in the backend or the frontend? Can you include a screenshot of what you would like to see?

Best regards,
Mike

Hi,
Sorry for the late reply and thanks for the kind words, and most of all, thanks for using Enfold!
Unless there is anything else we can assist with on this issue, shall we close this then?

Best regards,
Mike

Hi,
Sorry for the late reply, thanks for the login but I’m getting:

Error: The password you entered for the username is incorrect.

Please check.
The “error” you got when editing could have been the editor’s error self-check, often within the error message it suggests to make the changes via SFTP, was this your case? If so try using SFTP or use your webhost cPanel file manager to edit the file.

Best regards,
Mike

Hi,
Sorry for the late reply, the css I posted above will work on any site viewed as mobile with an H2 that also has the class av-mini-font-size-14:

@media only screen and (max-width: 767px) { 
#main .av-mini-font-size-14 > h2 {
	font-size: 12px !important;
}
}

I don’t imagine that you would like the other “H” tags to have the same font size on mobile as the H2, so if you can tell us what mobile sizes you want with each “H” tag we can assist.
I also recommend linking to a test page with different H tags you would like to customize because they may not all use the class av-mini-font-size-14 for mobile so we should check, I also recommend choosing a custom class to add the H tags that you would like to customize, because changing the font size broadly and across your whole site can have surprising results because each element has different font sizes for the H tags depending on how they are used.
Using custom classes for customized styles gives you better control than broadly making changes that may cause conflicts later.

Best regards,
Mike

Hi,
Sorry for the late reply, ok thanks for explaining, so I logged out and saw the error, but the browser didn’t give the CORs error that I expected to get from your screenshots, or any other errors to explain why the dashicons are not showing when logged out.
I did find a solution for a similar issue, which was:

Usually this is caused by an optimisation plugin that lets you disable dashicons. If you have any optimisation plugins installed, please check their options for anything that mentions dashicons, and make sure they’re enabled.

If that doesn’t help I came up with a css solution, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

div.wpcf7-validation-errors:before {
    content: "\e813" !important;
    color: red !important;
    font-family: entypo-fontello !important;
}
div.wpcf7-mail-sent-ok:before {
	content: "\e812" !important;
	color: green !important;
    font-family: entypo-fontello !important;
}

this will substitute the dashicons font for the entypo-fontello font, after applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Thank you for the login, I tried to recreate this on my localhost, but my menu works correctly highlighting each menu item as it is in view, with no flickering. I see that you are using a child theme but the WordPress > Appearance > Editor is disabled so I can’t see if you have any custom functions in your functions.php
Please enable the Theme Editor. It looks like your server is using OPCache, is this an option you can disable while we investigate?
I recall an issue with some OPCache because it stores the script precompiled, instead of loading and parsing scripts on each request.
So it would be good to rule this out.

Best regards,
Mike

Hi,
Thanks for the screenshot, so do you mean the yellow “!” in the widget?

this is because the widget is empty, there is nothing to worry about.

Best regards,
Mike

Hi,
Thanks for the svg, I convert it to an icon font at Fontello.com, but your site is asking for another login before the WordPress login, please check and include a login so we can import the icon font.

Best regards,
Mike

Hi,
Sorry for the late reply, to correct the space above the header please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#advanced_menu_toggle,#advanced_menu_hide {
	display: none !important; 
}

For the category shortcode not showing above the “NEW PRODUCTS”, I believe there was an error in your shortcode, I changed a little and put in a code block element and it seems to be working now.
The added shortcode required some css to adjust the top padding, so I added this:

.html_header_top.html_header_sticky #top #wrap_all #main{padding-top: 325px;} 

Please clear your browser cache and check.

Best regards,
Mike

Hi,
Thank you, I have not seen this before and I can’t reproduce it on my localhost, I have asked the rest of the team for suggestions, Thank you for your patience.

Best regards,
Mike

Hi,
Sorry for the late reply, and thanks for the layerslider export, I tested on my localhost with Enfold v4.7.5 and Chrome, Firefox, & Edge and it worked well without the white flash. I see that you are using Enfold Version: 4.5.7, please try updating.
You may need to update via FTP, the easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

Best regards,
Mike

Hi,
Glad to hear it works, I checked the link again and the red background with a white playbutton is complying with youtube requirements, you can even download it from the page.

Best regards,
Mike