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Hi,
Sorry for the late reply, I didn’t find the CSS active on your page right now, but when I inject the CSS your button animates.
So perhaps you have a cache conflict, try clearing your site cache, or your CSS has an error in it such as a missing bracket.
Try copying all of your custom CSS to WordPress > Customize > Additional CSS this CSS field checks for errors, see if you have any red “X”‘s if so try to repair.
If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.Best regards,
MikeHi,
Sorry for the late reply and thanks for the example page, your script is working for me, I tested with Chrome & Firefox and clicking the “Jump to 2020” button goes to that slide. Did you sort this out?Best regards,
MikeJune 13, 2020 at 11:24 pm in reply to: Ajax Portfolio Grid Open Underneath instead of On Top #1222409Hey hloft,
Sorry for the late reply, to have the portfolio ajax preview container open below the portfolio grid container, Try adding this code to the end of your functions.php file in Appearance > Editor:function custom_portfolio_ajax_script(){ ?> <script> (function($){ $(document).ready(function(){ $( '.av-portfolio-grid-sorting-container' ).each(function() { $( this ).find( '.portfolio_preview_container' ).insertAfter( $(this).find('.grid-sort-container') ); }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_portfolio_ajax_script');This will be site wide, if you only want this to work on one page add your page ID to the beginning of
.av-portfolio-grid-sorting-containerwith a space, like this.page-id-145 .av-portfolio-grid-sorting-containerin the code above.
Then clear your browser cache and check.Best regards,
MikeHey shar_s,
Sorry for the late reply, I believe what has happened is that when you buy a license on Envato you first get this support option:

This first offer ofExtend support to 12 months $17.63is only valid at the time of purchase, but Envato sends emails about how the cost of support is calculated as a percentage of the item price and changes with time.

So I believe you received an email during the “support period” about your support option pricing from Envato, we do not set this price and can not “sell” this directly, all purchases must go through Envato.Best regards,
MikeJune 13, 2020 at 9:18 pm in reply to: Problems with quantity field on WooCommerce shop pages #1222401Hey Sonja,
Sorry for the late reply, and thanks for the login I took a look at the post where you got the code snippet and then investigated your add to cart buttons.
I changed this part of the snippet:
add_to_cart_button.data( "quantity", jQuery( this ).val() );
to this:
add_to_cart_button.attr( "data-quantity", jQuery( this ).val() );
and now it seemsto work correctly, please clear your browser cache and check.Best regards,
MikeHi,
Thanks, so the first issue is that your menu has no “#top” or “home” link so the first anchor link that is found on the page is highlighted, so to correct I have added a hidden “#top” link so when the page is loaded no menu items are highlighted, but when you scroll down the anchors are highlighted.
The second issue seems that your “footer as a page” being linked to with a “#footer” anchor which should be ok, but it seems to work correctly when using “#footer-page” instead.
Please clear your browser cache and check.Best regards,
MikeJune 13, 2020 at 8:14 pm in reply to: Put description or subtext into menu-button-colored area #1222398Hi,
The buttons are overlapping due to this css, probably in your Quick CSS:.av-menu-button + .av-menu-button { margin-left: -10px; }Try changing to this:
.av-menu-button + .av-menu-button { margin-left: 10px; }But the subtext still makes the buttons very large, please try these changes:
.html_header_top .av_bottom_nav_header #header_main_alternate .main_menu ul:first-child > li > a { line-height: 25px; /*was: line-height: 50px;*/ } #top #header #avia-menu li.menu-item a > .avia-menu-subtext { margin-top: -5px; /*was: margin-top: -45px;*/ }After applying these changes, Please clear your browser cache and check.
Please see the screenshot in Private Content area.Best regards,
MikeHi,
Thanks for the feedback, since this will be for three pages I added a function to get the current page path and add it to the pagination URL so it doesn’t have to be hardcoded into the links. Then I found that two of the pages were not using the pagination so I adjusted them so we could test the pagination function, 20 items per page and pagination “on”
It seems that this is working on all three pages now, please check.Best regards,
MikeJune 13, 2020 at 12:34 pm in reply to: Can't import demo "Enfold 2017 | Import didn’t work! You might want to try again #1222353Hi,
Sorry @mituweb, the login is not working for me, please check. Please also include ftp access so we can upload the demo images.Best regards,
MikeHi,
I see, ok I will investigate this, but the login doesn’t give us access to your theme or WordPress options, please see the screenshot in Private Content area.Best regards,
MikeHi,
Yes, sorry for the late reply. We will leave this open until you have a chance to check the site and let us know if you find any errors with the import. You can also take a look at Enfold documentation here
and for any other questions or issues, feel free to start a new thread in the Enfold forum and we will gladly try to help you :)Best regards,
MikeJune 12, 2020 at 1:43 pm in reply to: Put description or subtext into menu-button-colored area #1222057Hi,
Sorry for the late reply and thanks for the link, it looks like your style is on.avia-menu-subtextplease try removing and apply to the link (a) like this:li.av-menu-button a { background: linear-gradient(#8fc74a, #cada48) !important; color: black !important; border: 2px solid #719430; border-radius: 25px; padding: 0 9px; }Then you can adjust the red subtext via the
margin-top: -60px;which is forcing it above the menu text.
You will probably want to fine tune the button css, but this is the basic idea:

Best regards,
MikeHi,
Sorry for the late reply and thanks for the login and the ftp access, I uploaded all of the demo images and then modified the enfold-2017.xml file to import the images from your server instead of ours. The demo is now installed and working well, please clear your browser cache and check.Best regards,
MikeHi,
Sorry for the late reply, no I didn’t find the error in the other thread, I have asked for assistance from the other team members, but we still have not sorted it out yet.
I tried the filter but it returned too much info to be helpful.Best regards,
MikeHi,
Sorry for the late reply, the login doesn’t seem to be working, but I also notice that I’m redirected to “.group” from “.ar” on the homepage.
I have researched this on my localhost and found that the Attribute Box will show automatically within the “Product Purchase Button” element, if your item is variable, the Attributes are what defines the differences in the variable products.

Perhaps your item is set as a “simple product”

Please check, or link to a test product page and we can adjust to demonstrate.Best regards,
MikeJune 12, 2020 at 11:35 am in reply to: Header displays for a split second too wide (menu positioning issue) #1221999Hi,
How about using the preloader at Enfold Theme Options > Page Preloading? I have enabled it and now the preloader shows first and then when the page shows the header is correct. Please clear your browser cache and check.Best regards,
MikeHi,
Thanks for the login, unfortunately, this is not an admin login so I can not investigate the site settings and such, please elevate to admin.
Also, I don’t see the flashing of the menu items, are you sure this is occurring on this site also?Best regards,
MikeHi,
We can help adjust the font size of the icon font, but we will need to see it to help, can you make a test page visible with it?
Also, please add the bullet point section to the test page so we can investigate.Best regards,
MikeHi,
Glad to hear, try changing this line:if ($("#top.page-id-5494")){toif ($("#top.page-id-5494" || "#top.page-id-500" || "#top.page-id-501")){
then it should work on all 3 pages.Best regards,
MikeJune 10, 2020 at 2:09 pm in reply to: Header displays for a split second too wide (menu positioning issue) #1221199Hi,
Thanks for the login, I disabled the script above and tried this solution which seems close but not quite right. I will continue to investigate.Best regards,
MikeHi,
For your footer please try this css:#text-3 .wptb-table-container .wptb-preview-table { min-width: 70% !important; width: 70% !important; float: left; }for your contact page please try this css:
#top.page-id-76 .wptb-ph-element { border: 0px solid #fff0 !important; } #top.page-id-76 .wptb-table-container .wptb-preview-table { min-width: 70% !important; width: 70% !important; float: left; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
Yes, but unfortunately we have not been able to reproduce it or find a cause for it yet, Thank you for your patience.Best regards,
MikeHi,
In this case, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field to display only the logo, but not the menu at the top:nav.main_menu { display: none !important; }After applying the css, Please clear your browser cache and check.
When you are ready to show the menu again, simply remove the css.Best regards,
Hi,
I see, thanks for the feedback. So I added a script that replaces the pagination for the one page to show only 5 pagination pages.
I added the script to your child theme functions.php and I set your page to show 20 items with pagination so you could see it working.
Please clear your browser cache and check.This is the script with your URL removed for future readers to model:
function custom_pagination(){ ?> <script> (function($){ $(document).ready(function(){ $new_pagination = '<nav class="pagination"><a href="https://your-site.com/" class="inactive">1</a><a href="https://your-site.com/page/2/" class="inactive">2</a><a href="https://your-site.com/page/3/" class="inactive">3</a><a href="https://your-site.com/page/4/" class="inactive">4</a><a href="https://your-site.com/page/5/" class="inactive">5</a></nav>' if ($("#top.page-id-5494")){ $( "nav.pagination" ).replaceWith( $new_pagination ); } else {} }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_pagination');Best regards,
MikeJune 8, 2020 at 1:53 pm in reply to: Header displays for a split second too wide (menu positioning issue) #1220465Hey Gary,
Sorry for the late reply, and thanks for the screenshot and link, for that split second you are seeing the header before your custom css is loaded:.responsive #top #header #header_meta { flex-basis: 100%; }for your “Logo left, Widgets right, menu below” solution.
So I added this to your child theme functions.php in hopes to load the css before your other css:function add_custom_css(){ ?> <style type="text/css"> .responsive #top #header #header_meta {flex-basis: 100% !important;} </style> <?php } add_action('wp_head', 'add_custom_css', 1);I also cleared your cache plugin so this would take effect but I think the cache now needs to be re-built to reflect the change, please clear your browser cache and check a few times and let us know if this continues to be an issue.
Best regards,
MikeJune 8, 2020 at 1:19 pm in reply to: Increase size of Main Product Image on Single Product Pages #1220458Hi,
Sorry for the late reply and thanks for the link, when I look at your page the image is already 618px and the text to the right is 362px. Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.single-product .single-product-main-image.alpha { width: 700px !important; }This will make the image 700px and the text 280px.
After applying the css, Please clear your browser cache and check.Best regards,
MikeHi,
The only plugin with search capacities that I found was Members List Plugin but it looks like it needs some custom css as it is very plain.
We will leave this open should any fellow users wish to share their experiences with similar plugins.Best regards,
MikeJune 8, 2020 at 11:49 am in reply to: CSS issue (bilingual website with WPML): 1 language is fine, the other is not #1220439Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHey Thomas,
Sorry for the late reply and thanks for the login, I adjusted your css to this:#socket .copyright { position: relative; width: 100%; padding: 0 !important; } #socket .copyright a { width: 33.33%; } #socket .copyright a img { width: 100%; margin: 0 !important; } #socket .copyright p { margin: 0 !important; } #socket > .container { padding: 0px !important; margin: 0px !important; max-width: 100% !important; width: 100% !important; }now your 3 buttons stretch 100% of your site, each 33%
Please see the screenshot in Private Content area, and clear your browser cache and check.Best regards,
MikeHi,
Sorry for the late reply, I went to your shop and the product in the Private Content area, and I was able to add the item to the cart while logged out.
Please give this a try, if you have another product that doesn’t show the add to cart button please link to it so we can investigate.Best regards,
Mike -
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