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Hey jb84,
Sorry for the late reply, the polylang plugin has a “string translation” option where you can set any text to be changed to anything in any language, not just a translation.

Have you tried this? If you have trouble setting this up, Please include an admin login in the Private Content area so we can assist.Best regards,
MikeHi,
Thank you, I have responded to your new post, let’s continue there.Best regards,
MikeJuly 5, 2020 at 11:06 pm in reply to: Fatal Error: Can't use method return…. after making new theme active #1228103Hey coxjeffery,
Thank you for the ftp access, I disabled your “Enfold” theme so we can login, but the login you post is not working please check.
It looks like your WordPress version is “5.1.6”, if so please update to “5.4.2”, and then let us know and I will enable your theme and investigate further.Best regards,
MikeHi,
Sorry, I don’t see different colors, but it does look like an optical illusion if I stare at it. But the inspector is saying that all are black.
I notice this looks different if you change the font, try this css to see what I mean:#top.postid-8903 .entry-content p { font: initial !important; }Best regards,
MikeHey SphereEvenements,
Sorry for the late reply, the layerslider places these images from the file in the Private Content area. You could create a replacement file with the images you wish, or you could try this css with your own custom image..ls-noskin .ls-playvideo, .ls-noskin .ls-loading-container, .ls-noskin .ls-fullscreen { background-image: url(play-button.png) !important; background-size: contain; background-repeat: no-repeat; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHey Rob,
Sorry for the late reply and thanks for the login, I found your test page, but your arrows are black for me, zoom in or not, please see the screenshot in Private Content area.
The color is determined by the classes of the parent elements, so it is possible for the characters to be different colors depending on where they are placed.Best regards,
MikeJuly 5, 2020 at 8:20 pm in reply to: Slide Out Caption Text on Full Wider Slider after 5 section #1228074Hey navindesigns,
Sorry for the late reply and thanks for the link, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.avia_transform #top.home .av_slideshow_full .active-slide .avia-caption-title, .avia_transform .av_fullscreen .active-slide .avia-caption-title { visibility: visible; animation: caption-left 6s 1 cubic-bezier(0.985,0.005,0.265,1) !important; -webkit-animation: caption-left 6s 1 cubic-bezier(0.985,0.005,0.265,1) !important; animation-fill-mode: forwards !important; } .avia_transform #top.home .av_slideshow_full .active-slide .avia-caption-content, .avia_transform .av_fullscreen .active-slide .avia-caption-content { visibility: visible; animation: caption-right 6s 1 cubic-bezier(0.985,0.005,0.265,1) !important; -webkit-animation: caption-right 6s 1 cubic-bezier(0.985,0.005,0.265,1) !important; animation-fill-mode: forwards !important; } @keyframes caption-left { 0% { transform: translate(-2000px,0); opacity: 0; } 20% { transform: translate(0,0); opacity: 1; } 80% { transform: translate(0,0); opacity: 1; } 100% { transform: translate(-2000px,0); opacity: 0; } } @-webkit-keyframes caption-left { 0% { transform: translate(-2000px,0); opacity: 0; } 20% { transform: translate(0,0); opacity: 1; } 80% { transform: translate(0,0); opacity: 1; } 100% { transform: translate(-2000px,0); opacity: 0; } } @keyframes caption-right { 0% { transform: translate(2000px,0); opacity: 0; } 20% { transform: translate(0,0); opacity: 1; } 80% { transform: translate(0,0); opacity: 1; } 100% { transform: translate(2000px,0); opacity: 0; } } @-webkit-keyframes caption-right { 0% { transform: translate(2000px,0); opacity: 0; } 20% { transform: translate(0,0); opacity: 1; } 80% { transform: translate(0,0); opacity: 1; } 100% { transform: translate(2000px,0); opacity: 0; } }After applying the css, Please clear your browser cache and check.
Best regards,
MikeJuly 5, 2020 at 7:39 pm in reply to: Hide one specific category from product_meta on product pages #1228071Hey fcp,
Sorry for the late reply and thanks for the link, which category are you trying to exclude?
Try adding this code to the end of your functions.php file in Appearance > Editor:function custom_pre_get_posts_query( $q ) { $tax_query = (array) $q->get( 'tax_query' ); $tax_query[] = array( 'taxonomy' => 'product_cat', 'field' => 'slug', 'terms' => array( 'uncategorized' ), 'operator' => 'NOT IN' ); $q->set( 'tax_query', $tax_query ); } add_action( 'woocommerce_product_query', 'custom_pre_get_posts_query' );and change the category “uncategorized” in the code to the category are you trying to exclude.
Then clear your browser cache and check.Best regards,
MikeHi,
Sorry for the late reply and thanks for the login. Thefbevents.jsis loaded by your HubSpot Embed Code in your child theme footer.php
Which I guess you are going to want to keep, but now you know where it is coming from.Best regards,
MikeJuly 5, 2020 at 6:53 pm in reply to: Testimonial SLider Compact with Arrows – arrow color setting #1228067Hey Diana,
Sorry for the late reply and thanks for the login, I restored your test page so I could see the issue, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.avia-testimonial-wrapper .avia-slideshow-arrows a:before { background: transparent !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeJuly 5, 2020 at 6:09 pm in reply to: Adding arrow beside after WPML language switcher menu item #1228061Hey Frank,
Sorry for the late reply and thanks for the link, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.wpml-ls-menu-item.dropdown_ul_available span.dropdown_available:after { content: "\00a0\2BC6" !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
You would place it at the end. Would you like us to take a look?Best regards,
MikeHi,
Alright, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeJuly 5, 2020 at 5:22 pm in reply to: Archive pages have Featured Image cut off on top and bottom #1228051Hey santanin,
Sorry for the late reply, I was not able to recreate your archive page layout for testing on my localhost, but your images are cropped, please see the direct link below.
Try adding this code to the end of your functions.php file in Appearance > Editor to create a new image with the size of 200px X 300px and to not crop.add_image_size( 'news-cover', 200, 300, false ); add_filter( 'image_size_names_choose', 'my_custom_sizes' ); function my_custom_sizes( $sizes ) { return array_merge( $sizes, array( 'news-cover' => __( 'News Cover' ), ) ); }Then copy the file
/enfold/includes/loop-index.phpand add to your child theme in a new directory/includes/then edit line 86, look for:$size = strpos( $blog_style, 'big' ) ? ( ( strpos($current_post['post_layout'], 'sidebar') !== false ) ? 'entry_with_sidebar' : 'entry_without_sidebar' ) : 'square';and change to:
$size = strpos( $blog_style, 'big' ) ? ( ( strpos($current_post['post_layout'], 'sidebar') !== false ) ? 'entry_with_sidebar' : 'entry_without_sidebar' ) : 'news-cover';and then add this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:
.small-preview { width: 200px !important; height: 100% !important; }Then you will need to Regenerate Thumbnails and clear your browser cache and check.
If that doesn’t help, please include an admin login in the private content area so we can take a closer look.Best regards,
MikeHi,
@coxjeffery please create a new thread and include a recap, link to your site, FTP access, and WordPress admin access in the Private Content area. Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area.
Please reply here with a link to your new thread so we can find it easier.Best regards,
MikeHey janhofmanveiligheidsopleidinge,
Sorry for the late reply, I installed the Google Tag Manager for WordPress plugin on a test site and didn’t find any cookies, it turns out GTM doesn’t use cookies, the tools that you implemented via GTM (for example, Google Analytics) are using cookies.
Which is why when you use [ av_privacy_google_tracking] it’s working just fine.Best regards,
MikeHi,
Sorry for the late reply and thanks for the links, I tested this issue by placing a “portfolio grid” element on a portfolio item page, and as you pointed out the same item shows in the “portfolio grid” element. I then tested this function and it removed the current item from the grid.function ava_exclude_portfolio($query) { $query->set( 'offset', '1' ); } add_action('pre_get_posts', 'ava_exclude_portfolio');If this doesn’t work for you please check that the code you added doesn’t have “curly quotes” instead of straight quotes, which can break the code. Also check if your web host is using Memcached or another “object” caching program on the server, if so try to disable for testing, also try disabling your plugins and enable one at a time, clearing your cache between each activation, to see if there are any conflicts.
Otherwise, please include an admin login so we can investigate.Best regards,
MikeHey JCEmanuels,
Sorry for the late reply and thanks for the link, I see that your contact form is built with the “contact form” element, to integrate MailChimp please create your contact form in your MailChimp account and then display it with the “MailChimp” element.
Unfortunately, the contact form can’t connect to your MailChimp account.Best regards,
MikeHey les_360,
Sorry for the late reply and thanks for the login, I found 3 pages with color sections with background videos, yet they all seem to work correctly.
Are you still having this issue or did the other solution start working?Best regards,
MikeJuly 4, 2020 at 8:50 pm in reply to: Header is not sticky at bigger mobile screens / smaller tablets, transparency #1227958Hey Kritzfred,
Sorry for the late reply and thanks for the link, to make your header transparent until scrolled and sticky, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:/* transparent header for mobile */ @media only screen and (max-width: 766px) { .responsive #top #main {margin-top: -80px!important;} #top #wrap_all .av_header_transparency {background-color: transparent!important;} div#header_main > .container {display: block !important;} } /* sticky header on mobile*/ @media only screen and (max-width: 767px) { .responsive #top #wrap_all #header { position: fixed; } }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply and thanks for the login, when I check your MailChimp API key in the theme options it seems to work correctly, showing 5 different optins.
Please clear your browser cache and check, please see the screenshot in Private Content area.
Perhaps MailChimp was down when you last checked and now it is up?Best regards,
MikeHi,
Sorry for the late reply and thanks for the link. To set a position of “fixed” for the lightbox arrows please try the following css, but unfortunately the lightbox “close” button is a child of the “content” div so when it is “fixed” it is at the top of the content or image.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.mfp-arrow { position: fixed !important; }Best regards,
MikeHey Ramon,
Sorry for the late reply, I have checked both “de_DE.po” & “de_DE_formal.po” with Poedit and found an entry for “second > zweite” in “de_DE_formal.po”, so I believe you are using “Deutsch (Sie)” (de_DE_formal) and this can be changed in\enfold\lang\de_DE_formal.powith Poedit.
I have noticed that the “de_DE_formal” doesn’t seem to be used as much and is not quite as updated, I can make this change for you and link to the updated file, or you can try using Poedit to edit the language yourself and also check for other errors.
If you wish to share your modified language files “de_DE_formal.po” & “de_DE_formal.mo” via DropBox or Google Drive I will submit them to the dev team to include in the next theme update.Please note that the software “Poedit” allows you to edit the “human readable” “de_DE_formal.po” file and save the changes to the “machine readable” “de_DE_formal.mo” along with the .po version, so the language file is actually two files for it to work, that is why I asked for copies of both, and if you make changes you will have to upload both files.
I hope I explained this well.Best regards,
MikeHi,
In a follow-up question in another thread you asked:Is there a way to achieve this without having to modify core files?
Maybe a function?Unfortunately, there is not a function to remove the
datePublishedfrom the theme’s structured data, but you can use the solution above in your child theme by creating an/includes/directory in your child theme and adding your modifiedhelper-markup.phpfile, and then add this to your child theme functions.phprequire_once( 'includes/helper-markup.php' );
I have tested this on a new install with a child theme and it works correctly.Best regards,
MikeHi,
Unfortunately, there is not a function to remove thedatePublishedfrom the theme’s structured data, but you can use the solution from your previous thread in your child theme by creating an/includes/directory in your child theme and adding your modifiedhelper-markup.phpfile, and then add this to your child theme functions.phprequire_once( 'includes/helper-markup.php' );
I have tested this on a new install with a child theme and it works correctly.Best regards,
MikeHi,
Thanks for the login, your favicon.png which is uploaded via the theme options is showing in the page source code correctly, this issue is due to browsers looking for the favicon.ico in the root of the domain. This article explains why Favicon not showing up in WordPress specifically, the last reason is: “You also need to add the .ico file to the site’s root”
Please try adding the file linked in the Private Content area to the root of your domain via ftp or your web host file manager.Best regards,
MikeHi,
Sorry for the late reply and thanks for the login. How are you trying to add the popup? I don’t see any shortcodes or code blocks on your homepage for a MailChimp popup.
If want to use a lightbox popup for your form please see this post.
If you want to use the Mailchimp supplied embedded forms, please see this article.Best regards,
MikeJuly 3, 2020 at 11:44 pm in reply to: Can't import demo "Enfold 2017 | Import didn’t work! You might want to try again #1227842Hi,
@gbd Thanks for the FTP access, but the WordPress login doesn’t include a user ID.
I uploaded the default demo images and I modified the import file “dummy.xml” to import the images from your domain instead of ours.
Try disabling all of your plugins, except woocommerce if you are going to use it, and then try importing the demo again.
If this doesn’t work then include your admin user ID and I’ll investigate further.Please note that the “default demo” doesn’t include all of the images that you see in the online demo. Sometimes people think that the import didn’t work because their demo doesn’t look like the online version, this is not your case, but I wanted you to be aware.
The “2017 Demo” does include all of the images and it has more example pages to demonstrate the elements.
Best regards,
MikeHi,
Sorry for the late reply, I have tried to recreate one of your pages with the special heading and a diagonal border and then compared the source code with yours, but I don’t see a difference to explain why yours is not working.
Please check the page shortcode in the Private Content area, to see if I have the settings correct and if it works for you. Did you try to exclude the color section, or the special heading from the lazyload?
Can you exclude whole pages? If so try excluding one page, if that helps then try excluding the color section, or the special heading to see if you can pin it down to one element. don’t forget to clear your browser and site cache between tests.
If none of this helps please include your page shortcode for me to test.Best regards,
Mike -
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