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Hi,
Sorry for the late reply, and thanks for the login, if I understand the question, on your test gallery you are not seeing all five of your portfolio categories, like this:

I was able to see all five after a few refreshes, because all five were shown in the images below, using the “random” order. It looks like all of your portfolio items were created on the same day and in category order, please try changing the published date on some of the posts mixing the categories better, for example try using 4 dates with 25% of the posts for each date with all categories for each date.
Then you may want to order by date, but try ordering by random also.Best regards,
MikeHi,
Sorry for the late reply, when I try to go to your /banksy/ page I get the errorERR_CONTENT_DECODING_FAILEDhere is an article that may help solve this.
I also notice you have many errors on your homepage with this:

it looks like it’s part of a lazyload script, please check the options in your plugins for a “lazyload” option and try disabling.
Perhaps these two errors are related.Best regards,
MikeHey nine2ten,
Sorry for the late reply and thanks for the link to your site, I took a look at your site with Firefox & Chrome and I couldn’t see any difference, before or after the cookies were set.
Which content should we look for to see that Firefox is not showing it correctly?Best regards,
MikeHi,
@nine2ten sorry for the late reply, I see that you also have your own thread with this same topic. Let’s continue there so we can use the Private Content area.Best regards,
MikeHi,
Glad Guenni007 could help, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHi,
Sorry for the late reply, I notice that the error message above contains a reference tonav-menu.phpand you have a couple of menu plugins, have you tried deactivating your plugins one at a time to see if any cause this error?
Yigit had success when he disabled some plugins, but I see those are now activated.Best regards,
MikeHi,
Yes, sorry for the late reply & thanks again for your patience.
We will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Here is a function that will add the css to hide the menu if the text “website-designer” is in the url.
Try adding this code to the end of your functions.php file in Appearance > Editor:function custom_url_check_script(){ ?> <script> (function($){ $(document).ready(function(){ if (window.location.href.indexOf("website-designer") > -1) { $(".main_menu").css({ 'display': 'none' }); } else {} }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_url_check_script');Then clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply, I tested the DCO Comment Attachment plugin and it seems to work in my install, I was able to upload large images that your site would not.
Have you tried disabling your other plugins?Best regards,
MikeHey Keith,
Sorry for the late reply, I see that you wanted the message div to move down, but how about scrolling the page up on submit?
Try adding this code to the end of your functions.php file in Appearance > Editor:function custom_script(){ ?> <script> (function($){ $(document).ready(function(){ $("#top.page-id-1167 input.button").click(function() { $("html, body").animate({ scrollTop: 400 }, "slow"); return false; }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');Best regards,
MikeApril 19, 2020 at 4:30 pm in reply to: I'd like to choose a fallback image to display on the video element #1205261Hey Andrea,
Sorry for the late reply, your video on your page looks like the background image is showing and not the thumbnail of the video, have you already resolved this?Best regards,
MikeHi,
Glad to help, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHi,
Glad we were able to help, I also answered the other thread, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#header.av_minimal_header_shadow { box-shadow: none !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHi,
Thanks for the link, the css is working for me, please clear your browser cache and check.Best regards,
MikeHi,
I assume you found @Guenni007 solution to work well, did you need more assistance or shall we close this?Best regards,
MikeHey satucker,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.header-scrolled #header_main span.logo,#header:not(.av_header_transparency) #header_main span.logo { display: none !important; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHey satucker,
I took a look at some of our demos and didn’t see a shadow under the header, please link to your site so we can see the shadow.
If you think we might miss it, please include a screenshot of the shadow.
To add a screenshot please try using https://savvyify.com/img/ and pasting the image URL in your post.Best regards,
MikeHi,
Thanks for the link, the first part of this code changes the countdown to red, and the second part makes the background transparent. Please adjust to suit.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.home .main_color .av-default-style .av-countdown-cell-inner .av-countdown-time,#top.home .main_color .av-default-style .av-countdown-cell-inner .av-countdown-time-label { color: red !important; } #top.home .main_color .av-default-style .av-countdown-cell-inner { background-color: transparent; border-color: transparent; }After applying the css, Please clear your browser cache and check.
Best regards,
MikeHey OSLO2019,
Sorry for the late reply, unfortunately, we don’t have a built-in option for this yet, but you could try using this function.Best regards,
MikeHi,
To add another flag, you would add another social icon that you don’t plan on using and adjust the steps above to suit.
To add the social icons to the mobile menu, please follow these steps.Best regards,
MikeHi,
You had asked why it takes so long for your css to work, I took a look and found that you have been commenting out some lines in your css with PHP code//comment here, css uses this format/*comment here*/
I correct this for you and now your sub-menu css is working.
Please clear your browser cache and check.Best regards,
MikeHi,
Glad to hear, this code won’t affect anything else, so no worries.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHey gabrielkaras,
Thanks for the link, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { #top.page-id-4553 #after_layer_slider_1 .entry-content-wrapper { display: flex !important; flex-wrap: wrap !important; } #top.page-id-4553 #after_layer_slider_1 .avia-builder-el-1 { order: 2 !important; } #top.page-id-4553 #after_layer_slider_1 .avia-builder-el-3 { order: 1 !important; } }Best regards,
MikeHey ibrahimsyed132755,
Unfortunately, your version needs to be updated via FTP, the easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.Best regards,
MikeHey marcoabis81,
Sorry for the late reply and thanks for the login. I believe that the inner box-shadow height is controlled by the content and does match the column height. You could remove your box-shadow and apply it to the columns for the full column height.
Another option is to set the box-shadow height to the same as the column, which I did by adding this function to your functions.phpfunction new_custom_height_script(){ ?> <script> (function($){ $(window).load(function(){ var s1 = $('#top.page-id-12491 #av_section_5 .av_one_third.av-equal-height-column').height(); var s2 = $('#top.page-id-12491 #av_section_5 .av_one_third.av-equal-height-column .avia_textblock.box-shadow').height(); if (s2 < s1) { $('#top.page-id-12491 #av_section_5 .av_one_third.av-equal-height-column .avia_textblock.box-shadow').css('height', s1 + "px"); } else {} }); })(jQuery); </script> <?php } add_action('wp_footer', 'new_custom_height_script');Please clear your browser cache and check.
Best regards,
MikeHi,
Thanks, some “Managed WordPress” hosts have the secure PHP options activated.
These advanced settings will probably need to be looked at by your webhost,
if “allow_url_fopen, “allow_url_include” and “register_globals” are “off” try turning these “on”.
If this doesn’t help, please include ftp access in the private content area so we can try to import the demo manually.
You want the “Shop Demo” correct?Best regards,
Mike -
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