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Viewing 30 posts - 16,501 through 16,530 (of 35,023 total)
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  • in reply to: Remove current portfolio post from portfolio grid #1228054

    Hi,
    You would place it at the end. Would you like us to take a look?

    Best regards,
    Mike

    in reply to: Countdown translation #1228053

    Hi,
    Alright, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    Hey santanin,
    Sorry for the late reply, I was not able to recreate your archive page layout for testing on my localhost, but your images are cropped, please see the direct link below.
    Try adding this code to the end of your functions.php file in Appearance > Editor to create a new image with the size of 200px X 300px and to not crop.

    add_image_size( 'news-cover', 200, 300, false );
    add_filter( 'image_size_names_choose', 'my_custom_sizes' );
    function my_custom_sizes( $sizes ) {
        return array_merge( $sizes, array(
            'news-cover' => __( 'News Cover' ),
        ) );
    }

    Then copy the file /enfold/includes/loop-index.php and add to your child theme in a new directory /includes/ then edit line 86, look for:

    $size = strpos( $blog_style, 'big' ) ? ( ( strpos($current_post['post_layout'], 'sidebar') !== false ) ? 'entry_with_sidebar' : 'entry_without_sidebar' ) : 'square';

    and change to:

    $size = strpos( $blog_style, 'big' ) ? ( ( strpos($current_post['post_layout'], 'sidebar') !== false ) ? 'entry_with_sidebar' : 'entry_without_sidebar' ) : 'news-cover';

    and then add this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .small-preview {
        width: 200px !important;
        height: 100% !important;
    }

    Then you will need to Regenerate Thumbnails and clear your browser cache and check.
    If that doesn’t help, please include an admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Fatal Error #1227970

    Hi,

    @coxjeffery
    please create a new thread and include a recap, link to your site, FTP access, and WordPress admin access in the Private Content area. Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area.
    Please reply here with a link to your new thread so we can find it easier.

    Best regards,
    Mike

    in reply to: Google Tag Manager for WordPress | GDPR #1227965

    Hey janhofmanveiligheidsopleidinge,
    Sorry for the late reply, I installed the Google Tag Manager for WordPress plugin on a test site and didn’t find any cookies, it turns out GTM doesn’t use cookies, the tools that you implemented via GTM (for example, Google Analytics) are using cookies.
    Which is why when you use [ av_privacy_google_tracking] it’s working just fine.

    Best regards,
    Mike

    in reply to: Remove current portfolio post from portfolio grid #1227963

    Hi,
    Sorry for the late reply and thanks for the links, I tested this issue by placing a “portfolio grid” element on a portfolio item page, and as you pointed out the same item shows in the “portfolio grid” element. I then tested this function and it removed the current item from the grid.

     function ava_exclude_portfolio($query) {
    	$query->set( 'offset', '1' );
    }
    
    add_action('pre_get_posts', 'ava_exclude_portfolio');

    If this doesn’t work for you please check that the code you added doesn’t have “curly quotes” instead of straight quotes, which can break the code. Also check if your web host is using Memcached or another “object” caching program on the server, if so try to disable for testing, also try disabling your plugins and enable one at a time, clearing your cache between each activation, to see if there are any conflicts.
    Otherwise, please include an admin login so we can investigate.

    Best regards,
    Mike

    in reply to: Mailchimp contact form #1227962

    Hey JCEmanuels,
    Sorry for the late reply and thanks for the link, I see that your contact form is built with the “contact form” element, to integrate MailChimp please create your contact form in your MailChimp account and then display it with the “MailChimp” element.
    Unfortunately, the contact form can’t connect to your MailChimp account.

    Best regards,
    Mike

    in reply to: Color section video background not working #1227961

    Hey les_360,
    Sorry for the late reply and thanks for the login, I found 3 pages with color sections with background videos, yet they all seem to work correctly.
    Are you still having this issue or did the other solution start working?

    Best regards,
    Mike

    Hey Kritzfred,
    Sorry for the late reply and thanks for the link, to make your header transparent until scrolled and sticky, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    /* transparent header for mobile */
    @media only screen and (max-width: 766px) { 
      .responsive #top #main {margin-top: -80px!important;}
      #top #wrap_all .av_header_transparency {background-color: transparent!important;}
      div#header_main > .container {display: block !important;}
      }
    /* sticky header on mobile*/
    @media only screen and (max-width: 767px) {
      .responsive #top #wrap_all #header {
        position: fixed;
      }
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Api mailchimp connection #1227954

    Hi,
    Sorry for the late reply and thanks for the login, when I check your MailChimp API key in the theme options it seems to work correctly, showing 5 different optins.
    Please clear your browser cache and check, please see the screenshot in Private Content area.
    Perhaps MailChimp was down when you last checked and now it is up?

    Best regards,
    Mike

    in reply to: image lightbox – make it fit width of the browser #1227951

    Hi,
    Sorry for the late reply and thanks for the link. To set a position of “fixed” for the lightbox arrows please try the following css, but unfortunately the lightbox “close” button is a child of the “content” div so when it is “fixed” it is at the top of the content or image.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .mfp-arrow {
        position: fixed !important;
    }

    Best regards,
    Mike

    in reply to: Countdown translation #1227948

    Hey Ramon,
    Sorry for the late reply, I have checked both “de_DE.po” & “de_DE_formal.po” with Poedit and found an entry for “second > zweite” in “de_DE_formal.po”, so I believe you are using “Deutsch (Sie)” (de_DE_formal) and this can be changed in \enfold\lang\de_DE_formal.po with Poedit.
    I have noticed that the “de_DE_formal” doesn’t seem to be used as much and is not quite as updated, I can make this change for you and link to the updated file, or you can try using Poedit to edit the language yourself and also check for other errors.
    If you wish to share your modified language files “de_DE_formal.po” & “de_DE_formal.mo” via DropBox or Google Drive I will submit them to the dev team to include in the next theme update.

    Please note that the software “Poedit” allows you to edit the “human readable” “de_DE_formal.po” file and save the changes to the “machine readable” “de_DE_formal.mo” along with the .po version, so the language file is actually two files for it to work, that is why I asked for copies of both, and if you make changes you will have to upload both files.
    I hope I explained this well.

    Best regards,
    Mike

    in reply to: Remove date from search engines results #1227922

    Hi,
    In a follow-up question in another thread you asked:

    Is there a way to achieve this without having to modify core files?
    Maybe a function?

    Unfortunately, there is not a function to remove the datePublished from the theme’s structured data, but you can use the solution above in your child theme by creating an /includes/ directory in your child theme and adding your modified helper-markup.php file, and then add this to your child theme functions.php require_once( 'includes/helper-markup.php' );
    I have tested this on a new install with a child theme and it works correctly.

    Best regards,
    Mike

    in reply to: Remove date from google results #1227921

    Hi,
    Unfortunately, there is not a function to remove the datePublished from the theme’s structured data, but you can use the solution from your previous thread in your child theme by creating an /includes/ directory in your child theme and adding your modified helper-markup.php file, and then add this to your child theme functions.php require_once( 'includes/helper-markup.php' );
    I have tested this on a new install with a child theme and it works correctly.

    Best regards,
    Mike

    in reply to: Media library white, not working #1227905

    Hi,
    Thanks for the login, your favicon.png which is uploaded via the theme options is showing in the page source code correctly, this issue is due to browsers looking for the favicon.ico in the root of the domain. This article explains why Favicon not showing up in WordPress specifically, the last reason is: “You also need to add the .ico file to the site’s root”
    Please try adding the file linked in the Private Content area to the root of your domain via ftp or your web host file manager.

    Best regards,
    Mike

    in reply to: pop up subscription mailchimps #1227845

    Hi,
    Sorry for the late reply and thanks for the login. How are you trying to add the popup? I don’t see any shortcodes or code blocks on your homepage for a MailChimp popup.
    If want to use a lightbox popup for your form please see this post.
    If you want to use the Mailchimp supplied embedded forms, please see this article.

    Best regards,
    Mike

    Hi,
    @gbd Thanks for the FTP access, but the WordPress login doesn’t include a user ID.
    I uploaded the default demo images and I modified the import file “dummy.xml” to import the images from your domain instead of ours.
    Try disabling all of your plugins, except woocommerce if you are going to use it, and then try importing the demo again.
    If this doesn’t work then include your admin user ID and I’ll investigate further.

    Please note that the “default demo” doesn’t include all of the images that you see in the online demo. Sometimes people think that the import didn’t work because their demo doesn’t look like the online version, this is not your case, but I wanted you to be aware.
    The “2017 Demo” does include all of the images and it has more example pages to demonstrate the elements.
    2020-07-03_173627.png

    Best regards,
    Mike

    in reply to: Fade for Header text #1227761

    Hi,
    Sorry for the late reply, I have tried to recreate one of your pages with the special heading and a diagonal border and then compared the source code with yours, but I don’t see a difference to explain why yours is not working.
    Please check the page shortcode in the Private Content area, to see if I have the settings correct and if it works for you. Did you try to exclude the color section, or the special heading from the lazyload?
    Can you exclude whole pages? If so try excluding one page, if that helps then try excluding the color section, or the special heading to see if you can pin it down to one element. don’t forget to clear your browser and site cache between tests.
    If none of this helps please include your page shortcode for me to test.

    Best regards,
    Mike

    in reply to: Replace social menu with, add menu in header #1227758

    Hi,
    Sorry for the late reply, I checked the 3 links but I don’t see a difference in the headers, please see the screenshot in Private Content area. Does it look different for you?

    Best regards,
    Mike

    in reply to: Learndash Quiz Results Display Issue – 2.0 #1227757

    Hi,
    Thanks for the link to your functions.php, I have added the script above and uploaded to DropBox, please find the link below in the Private Content area.

    In your functions.php I see you have this:

    @ini_set( 'upload_max_size' , '200M' );
    @ini_set( 'post_max_size', '200M');
    @ini_set( 'max_execution_time', '300' );

    I believe this doesn’t work to change your PHP settings, typically this is only changeable via: php.ini, .htaccess or httpd.conf,
    but if your webhost told you to put this there and it’s working for you then ok.

    Best regards,
    Mike

    in reply to: Socket Menu Spacing #1227755

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Thank you, but unfortunately, this didn’t work. I also tried using a VPN with a Swiss IP in case my country was being blocked, but it didn’t help. Hopefully, your web host can help us sort this out.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1227751

    Hi,
    Glad we could help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Change default database table prefix #1227748

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    The DropBox link above is still working, but the sFTP access password is not working, I tried the last 3 passwords you posted?
    Can you ask the web host what we are doing wrong, please also ask if I need to use a certain IP range to login to the sftp, are they “Geo Blocking”? Or change the password for the “Instance”, which I believe is also the password for the sftp.
    I also see that you have a “control panel” which may have advanced options to assist, but I can’t login with any combination of ID & passwords, can you try?
    Please see here: https://savvyify.com/img/image/vGV8
    Sorry, this is taking so long, I’m sure I can import the demo if I can just login to your sftp.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1227480

    Hi,
    Thank you for your patience, I found that your plugin “Insert Headers and Footers” has your “Google Tag Manager” script which is giving this error: SyntaxError: Unexpected token '<' , but the error causing your layerslider to not work is from SiteGround, based on this information, I disabled your “HTTPS Enforce” on SiteGround.
    Now your layerslider is working correctly, please clear your browser cache and check.

    I believe that this will be ok to leave disabled, your site is working with HTTPS correctly with no errors related to this. Should you experience errors in the future try the Really Simple SSL plugin to enforce HTTPS.

    I also see this error in the debug.log: PHP Notice: Undefined index: SERVER_NAME in /public_html/wp-content/plugins/contact-form-7-lead-info-with-country/wpshore_cf7_lead_tracking.php on line 53 try checking the setting in this plugin.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1227251

    Hi,
    I added this to your wp-config.php

    define('WP_DEBUG', true);
    define( 'WP_DEBUG_LOG', 'wp-content/debug.log' );
    define( 'WP_DEBUG_DISPLAY', false );

    So errors do not show to your visitors and the errors are written to a log file, I also installed the Debug Bar plugin to assist in the debugging. I will continue testing.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1227244

    Hi,
    Thank you, this worked. I will investigate.

    Best regards,
    Mike

    in reply to: Google Maps Not Working #1227239

    Hi,
    Thank you for the feedback, and glad to hear you have sorted this out. I will bring this to the dev team’s attention.
    Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Replace social menu with, add menu in header #1227237

    Hi,
    Thanks for the feedback, try enabling Enfold Theme Options > Performance > Disable Template Builder Elements > Always load all elements and disable Enfold Theme Options > Performance > JS & CSS file merging and compression Then clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 16,501 through 16,530 (of 35,023 total)