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Viewing 30 posts - 16,291 through 16,320 (of 35,071 total)
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  • in reply to: Learndash- Page settings and ALB #1239787

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .single-sfwd-lessons {
    	min-height: 100vh;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Portfolio Grid Feed Pagination does not seem to work #1239548

    Hi,
    Sorry for the late reply and thank you for the login. I tested your temp site and compared it to your live site and I’m not seeing any errors, other than the pagination not working correctly.
    I tried to recreate this on my localhost by adding a portfolio grid element to a portfolio item, such as your example, but the pagination worked correctly. Can you please post a link to a text copy of your .htaccess file, perhaps there is an odd rule there?

    Best regards,
    Mike

    in reply to: Menu bar incompatible with Google mobile indexing? #1239532

    Hi,
    Thank you for the feedback, so the “SG Optimizer” plugin is for your site’s server-side object caching, while you are building your site you will want this off, but once you are done with the major page builds you may find this works well to speed up your site.

    As for the Media elements, such as the slider, with the SG Optimizer plugin off, are showing correctly in the page test.
    So what do you mean by “incompatible with Google bots”?

    Best regards,
    Mike

    in reply to: Mobile WooCommerce issues #1239527

    Hi,
    Sorry for the late reply and thanks for the screenshot, I checked your check out page and found that the input fields are actually “iframes” from the “stripe” domain. So in this case you can not control the element because it is not your domain.
    But the input fields already have the font size defined at 15px with this css:

    .ElementsApp, .ElementsApp .InputElement {
        color: #31325F;
        font-size: 15px;
    }

    so I would think that this addresses the zoom effect for the element, but if not I found this article on styling the fields. You can try this css based on the information from the article:

    #stripe-card-element,
    #stripe-exp-element,
    #stripe-cvc-element {
    	font-size: 16px !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Html5 Audio Player PRO odd conflict #1239520

    Hi,
    Thank you, did you find that this helped, is there anything else we can assist with on this?

    Best regards,
    Mike

    in reply to: Portfolio Grid display not working right #1239354

    Hi,
    Glad to hear, and thank you for your patience while we sorted this out. Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Tab Section Problem after Update #1239173

    Hi,
    @parosweb sorry for the late reply, and thanks for the login & ftp access. So I have tested this issue and your page, I copied your page to my localhost to test and found that while the fix is in this version and it seems to work for elements I create, in English, but if I test your Greek text tab section titles the element breaks.
    I will report this to the dev team, as a temporary solution, you could use icons or images instead of your titles, or you could wait until we hear back from the dev team.

    Best regards,
    Mike

    in reply to: Portfolio Grid display not working right #1239158

    Hi,
    The dev team has returned a fix for the full-width button in the Ajax Portfolio Preview text section: “The full-width element full-width button shortcode broke the layout because called outside shortcode tree and creating an extra section.” Full-width elements try to full-width for the screen not just the element, so typically placing a full-width element inside a page element will cause an issue. In this case, the dev team edited the full-width button and the portfolio element so this will work correctly.
    This will be included in the next release. In the zip file in the Private Content area, you will find two files:
    buttons_fullwidth.php & portfolio.php
    via ftp, please save a fallback copy of your current files and replace these at these locations:
    \wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\buttons_fullwidth\buttons_fullwidth.php
    \wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\portfolio\portfolio.php
    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Portfolio Grid Feed Pagination does not seem to work #1238467

    Hey Ivana,
    Sorry for the late reply, I didn’t see the video, but I did see that your pagination links seem to have the trailing page number stripped from the url.
    Please include an admin login in the private content area so we can take a closer look. Can we temporarily disable your plugins for testing?

    Best regards,
    Mike

    in reply to: Tab Section Problem after Update #1238464

    Hi,
    The patch should already be in this version, please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Column spacing on single page #1238444

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Html5 Audio Player PRO odd conflict #1238343

    Hi,
    Thank you for the login, I see that the button “Edit Audio Player (Classic Editor)” is always pointing to the “post=1766” which is one of your Audio Players, it doesn’t seem to matter if it is a post or a page, and there are no errors in the browser console.
    If I disable your plugin “Disable Gutenberg” and change the default editor at Enfold Theme Options > Select Your Editor the button changes text but not the wrong link.
    So I don’t know why this plugin & Enfold are clashing, but unfortunately, there is not a lot we can for third-party plugins within the scope of our support.
    But since the link never changes, I think we can replace the link with the correct edit link for pages and posts with this script and hopefully improve your workflow.
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_script(){
      ?>
      <script>
    (function($){
      $(window).load(function(){
      function get_current_page_id() {
        var page_body = $('body');
    
        var id = 0;
    
        if(page_body) {
            var classList = page_body.attr('class').split(/\s+/);
    
            $.each(classList, function(index, item) {
                if (item.indexOf('page-id') >= 0 || item.indexOf('postid-') >= 0) {
                    var item_arr = item.split('-');
                    id =  item_arr[item_arr.length -1];
                    return false;
                }
            });
        }
        return id;
    }
    var id = get_current_page_id();
    var theURL = '/wp-admin/post.php?post='+id+'&action=edit&classic-editor=1';
      $('#wp-admin-bar-edit a').mouseover(function() { 
                $(this).attr("href", theURL);
            });
      });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    this will not change the text of the button, but it does change the link.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold (4.7.6.2) Breaks Masonry Gallery Pagination #1238319

    Hi,
    Sorry for the late reply, and thanks for the login, I first disabled your custom code to see the pagination working the default way, but as soon as your page loads the /page/2/ part of the URL is stripped so the pagination doesn’t advance to the next page.
    It looks like your gform plugin might be doing this.
    Please try disabling your plugins and enable one at a time clearing your cache in between each one.
    Once we can get the pagination working again we can take another look at the scrolling to the top issue.

    Best regards,
    Mike

    in reply to: Issues with url's containing a # #1238315

    Hi,
    Sorry for the late reply, to load your edited /avia.js file via the child theme, first ensure that your file is at: /enfold-child/js/avia.js by creating a folder called “js” in your child theme directory.
    Then add this code to the end of your child theme functions.php file in Appearance > Editor:

    //Load child theme avia.js
    function wp_change_aviajs() {
    	wp_dequeue_script( 'avia-default', get_template_directory().'/js/avia.js', array('jquery'));
    	wp_deregister_script(  'avia-default', get_template_directory().'/js/avia.js', array('jquery'));
    	wp_enqueue_script( 'avia-default', get_stylesheet_directory_uri().'/js/avia.js', array('jquery'));
    	
    	}
    	add_action( 'wp_enqueue_scripts', 'wp_change_aviajs', 100 );

    Then clear your browser cache and any cache plugin, a couple of times and check.

    Best regards,
    Mike

    in reply to: Incompatibility #1238312

    Hey myroska,
    Sorry for the late reply and thanks for the link and screenshot, I also checked your page and see the duplicate code. I see that you included ftp access, but can you also include an admin login to your site so we and examine further?

    Best regards,
    Mike

    in reply to: Main Page Event Calendar without CSS #1238306

    Hi,
    Sorry for the late reply and thanks for the login, I checked your test event and found the event had already expired, so I changed the start and end dates so it will show. I couldn’t find the setting with the block editor set so I enabled the Classic Editor.
    Then I found your site giving this error: (failed)net::ERR_CONNECTION_RESET sometimes for your enfold stylesheet, and sometimes for your javascript files.
    Please check your server error log to see why your site seems to rest the connection on most page reloads, this seems like a server misconfiguration.

    Best regards,
    Mike

    in reply to: Construction Demo will not import #1238294

    Hi,
    Very good then and thanks for your feedback, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Html5 Audio Player PRO odd conflict #1238287

    Hey Blaise,
    Sorry for the late reply, and thanks for the screenshots. So when the button in your toolbar says “Edit Audio Player (Classic Editor)” it links to the plugin settings, and this occurs if you “preview” a page?
    Yet if you publish the page the button will say “Edit Page (Advanced Layout Builder)”, correct?
    Can we login to your site to examine? Please include an admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Enfold Mobile Help #1238281

    Hi,
    Sorry for the late reply and thanks for the login to your test site, so on the homepage & “the book” page I added custom ID’s to the image column and the text column, the ID’s used is copy & cover.
    Then I added this code to the end of your functions.php file in Appearance > Editor:

    function custom_script(){
      ?>
      <script>
      (function($){
      $(document).ready(function () {
      	if ($(window).width() <= 766) {
    $( '#main' ).each(function() {
    $( this ).find( '#cover' ).insertAfter( $(this).find('#copy') );
    });
    } else {
    	$( this ).find( '#copy' ).insertAfter( $(this).find('#cover') );
    }
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    now for mobile the text will show first.
    Please clear your browser cache and check.
    Please note that if you check with a resized desktop browser you will need to reload the page at the new size for the script to work. This will not be an issue for and actual mobile device.

    Best regards,
    Mike

    in reply to: Drop-down menu spacing Issue #1238273

    Hi,
    Sorry for the late reply, and thanks for the login, I checked your main menu sub-menus and found on hover the font size was much larger, but the sub-menus are not showing in a big box for me. Please see the screenshot in Private Content area.
    If you would like to adjust the font size, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    a:hover span.avia-menu-text {
    	font-size: 12px !important;
    }

    Best regards,
    Mike

    in reply to: Construction Demo will not import #1238262

    Hi,
    Thank you for your feedback, I’m not sure that the demo import would behave differently for you logging into your site and clicking the button or your webhost logging into your site and clicking the button, I certainly see that the import worked now and that is good. I will pass your feedback to the dev team.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Options Tables Huge ! #1238256

    Hi,
    I would say that this should resolve the issue because the “aviaAsset_avia-head-scripts” row in the database is created when the file merging and compression is enabled, and it is removed when file merging and compression is disabled.
    But in your Private Content area above the code that you pasted is much more than the one line that should be there, like this:
    2020-08-16_135553.jpg
    so I wonder if your field is being appended and not cleared. Can you search for “aviaAsset_avia-head-scripts” in your “phpMyAdmin” database tool while your file merging and compression is disabled and again when it is enabled to see if it is removed and then shows with just one line when it is enabled.

    Best regards,
    Mike

    in reply to: Menu bar incompatible with Google mobile indexing? #1238249

    Hi,
    Thank you for the login and for the feedback, I tried disabling your “Dynamic Caching” in your “SG Optimizer” plugin and then retested the two links you posted above and both passed, please see the screenshots and links in Private Content area.
    I then reenabled the setting so you can decide if you want this setting on or off.
    I believe you will find with this setting off the issues with the menu and other builder elements in the “Mobile-Friendly Test” will be resolved.
    If you try disabling your “Dynamic Caching” in your “SG Optimizer” plugin, please also click the “Purge SG Cache” button at the top of your admin page to clear the server cache.

    Best regards,
    Mike

    in reply to: Construction Demo will not import #1238230

    Hi,
    Sorry for the late reply and glad to hear your host was able to import the demo. Typically this error seems to occur with “Managed WordPress” hosting accounts that have certain security settings. It doesn’t seem to be every “Managed WordPress” host, but typically these types of accounts are limited to the user for making changes to the server settings and many hosts will not change settings or advise which settings are used.
    One solution that sometimes helps is checking the PHP settings on the server to see if the secure options are activated.
    If “allow_url_fopen, “allow_url_include” and “register_globals” are “off”, try turning these “on”.
    I suspect that your webhost temporarily made a change to your server settings before they imported the demo.
    The dev team is working on a new importer, but right now we are unsure when this will be ready.
    Since your demo is now imported shall we close this thread?

    Best regards,
    Mike

    in reply to: Portfolio Grid display not working right #1238182

    Hi,
    Sorry for the late reply and thank you for your patience. I have found that adding a full-width button in the Ajax Portfolio Preview text field causes the Failed to execute 'getComputedStyle' error. I have reported this to the dev team.
    I suggest changing your full-width buttons to X-Large buttons in the Ajax Portfolio Preview text section as a temporary solution.
    Since your buttons are added as shortcode you can change the buttons by simply removing _big from av_button_big
    2020-08-16_094901.jpg
    Hopefully, this will save you from recreating every button.
    I will post an update when the dev team returns a patch for this issue.

    Best regards,
    Mike

    in reply to: Menu bar incompatible with Google mobile indexing? #1238076

    Hi,
    Thank you for the feedback, this is a strange issue, so yes, I believe the two errors are due to the test not loading the CSS. I also believe that if you check your Google Webmaster account you will not be getting any errors for the same files from Google Bot, meaning that your site is indexing correctly, and as we know actual devices are loading the files.
    I’m not sure why the test is not loading some of your css files, but I do see that you have a “mixed content” error which is not related to your css, but perhaps correcting it will help.
    So this code tells the Browser or Google Bot, to try to get all files via HTTPS thus solving any “mixed content” errors.
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function add_custom_meta(){
      ?>
      <meta http-equiv="Content-Security-Policy" content="upgrade-insecure-requests">
      <?php
      }
      add_action('wp_head', 'add_custom_meta', 1); 

    If you prefer, we can add this for you if you include an admin login to your site in the Private Content area.

    Best regards,
    Mike

    in reply to: Mobile WooCommerce issues #1238066

    Hi,
    Sorry for the late reply, I see that I misunderstood your first request, and thanks for your screenshot because the gray is hard to see. :)
    So, to remove the gray from the background but leave it for the form, try this css:

    #top.woocommerce-account .main_color .col-1,
    #top.woocommerce-account .main_color .col-2 {
    	    background-color: #FFF !important;
    }

    Best regards,
    Mike

    in reply to: avia framework post sitemap tag error #1238003

    Hi,
    @Justin thanks for sharing your solution, unfortunately, I was unable to reproduce an error in the console on my localhost, but I’m glad to hear that this helped with your issue.

    Best regards,
    Mike

    in reply to: Post entries by author and post format links #1237825

    Hi,
    Thank you, I checked your “news” category and found only one “link” type post, except for the two test posts.
    So for the author page we will target post-entry-6313 and change the URL only on the author page with this script.
    Please adjust the URL in the script to the one in the Private Content area.
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_author_link_type_link(){
      ?>
      <script>
    (function($){
      $(window).load(function(){
      $("#top.archive.author .post-entry-6313 h2.post-title.entry-title ").find("a[rel='bookmark']").attr("href", "https://www.google.com");
      });
      })(jQuery);
      </script>
    <?php
    }
    add_action('wp_footer', 'custom_author_link_type_link');

    This can be extended in the future if you add more link type posts.

    Best regards,
    Mike

    in reply to: avia framework post sitemap tag error #1237785

    Hi,
    @Justin sorry for the late reply, I installed Yoast on my localhost and checked /avia_framework_post-sitemap.xml but I’m not seeing any errors in the browser console, but the sitemap also has zero entries. Perhaps after there are some entries the error will show for me? I also checked the homepage for the error but didn’t see it.
    What version are you using 4.7.6.2 ?

    As for indexing the builder, I would leave this option enabled so that Yoast doesn’t add noindex to the robots meta.
    2020-08-14_064804.jpg

    Best regards,
    Mike

Viewing 30 posts - 16,291 through 16,320 (of 35,071 total)