Hi,
Sorry, that is not possible.

Best regards,
Mike

Hey flordelizamejia,
Sorry for the very late reply and thanks for your patience, in the thread that you have linked to, the answer is to have your freelancer manually modify the theme files. This is not explained how to do in the answer as it is beyond the intended scope, but the answer points to how to have the modified files used in the theme above the original theme files.
That is probably why it seems so confusing.

Best regards,
Mike

Hi,
Thank you for noticing that the password you posted was missing the last character, I was able to login.
So now please look at your theme panel update page, screenshot below.
Back in 2019, which is the release date of your version, Envato changed how they would handle licenses from the Themeforest API Key system to the Envato private token system, so everybody had to get an Envato private token please notice the big black warning box:

Attention: The old Envato API is deprecated and will be shut down soon. In order to be able to use automated theme updates please generate a new valid API token and enter it above. Your themeforest username and your old API key will then be removed from your installation since they are no longer required.

So you will have go to your Theme Forest account (Envato) and set up a token, etc, for you to automatically update in the future.
But I will save you from a lot of frustration and tell you the with your specific version 4.6.1 there was an issue with the token/api & auto-updates, at the time (2019) the solution was to manually update, and this is what you need to do now.
I posted the best way to do this above, but if you don’t feel comfortable doing this, please include FTP access in the Private Content area and download the Enfold theme v4.8.1 from your Theme Forest account and link in the Private Content area via DropBox I will manually update for you, and then you can setup your Envato private token later.
Your child theme has no bearing on the process.
If you want me to manually update your site, please disable all of your plugins, I would recommend enabling maintenance mode and plan on your site being offline for a day or two, due to our different time zones.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Sorry for the very late reply and thanks for your patience and thanks for the link to your site, I tried to recreate your page which looks like a single column with a video element in it and a specific Vimeo video, but this is working on my live test site, please see the link below.
Have you tried to disable all of your plugins and disabled any webhost caching?
Do you have any added scripts in your functions.php?

Best regards,
Mike

Hi,
Sorry for the very late reply and thanks for your patience. I couldn’t log in with the details provided, please see the screenshot in the Private Content area. But that is OK.
As I’m just now joining your topic I note that you are using Enfold v4.6.1 you will have to manually update with this version, there was an issue with this version and the New (at the time) Envato Token, once you manually update from that version which was suggested in 2019, you should have no further update issues.
The easiest and safest way to do this is to download the newest version from your Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
So updating should be your first priority, please do this.

Best regards,
Mike

Hey solf,
Sorry for the very late reply and thanks for your patience, as I understand your question you are looking at the theme options under the blog layout and these are the options:

the words but cropped or not cropped are not in the options so I’m assuming that you would like to submit a feature request?
In the meanwhile, you can adjust the images to not be cropped with the plugin Simple Image Sizes or you can use a function like this:

add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
function enfold_customization_modify_thumb_size( $size ) {
        $size['gallery'] = array('width'=>845, 'height'=>684 , 'crop' => false);		
	return $size;	
}

and adjust to suit, or you can edit the functions.php file to add or remove the “crop” function:

and then and regenerate your thumbnails
But this will effect all images that size and will not give you an option that you can turn on or off, as you request.
Your last question is an option on the post page in the sidebar:

Best regards,
Mike

Hi,
Glad to hear this helped, the look will be different, I can not change that, please consider accepting a different look and also consider trying different settings in the element, for example, if I change the element options to “list layout” and place two of them next to each other another look is achieved:


I would also point out that when I said use the Classic Editor, that I should have said you can use the “Block Editor” also, just don’t use the Advanced Layout Builder for posts.
You can also copy the shortcode of your posts to a Classic Editor post and the Advanced Layout Builder elements will show and the related posts element will show too, I did an example for you at the link in the Private Content area.

You will still need to adjust some things here and there, but you can copy your Advanced Layout Builder posts with the Avia Layout Builder Debugger

Best regards,
Mike

Hi,
Sorry for the very late reply and thanks for your patience. What webhost are you using?
Your First Byte Time is 27 seconds, that is how long your webhost is taking to respond.

On my webhost my First Byte Time is 0.731 seconds with zero optimization, it is one of our demos Out-of-the-Box with a lot more images and files loaded.

Unfortunately, there is nothing that can fix a server that waits 27 seconds for FBT, this is a sign that the server is over-packed with thousands of users that all believe they have unlimited resources
Best regards,
Mike

Hi,
This popup image shows the popup with only one line of text so it is naturally small, I believe you will find that the popup will grow with more content, to a point, but to make it 100% will require more css adjustments, are you sure you really want a 100% popup? The example page you linked to with this was a little confusing from a UX standpoint, in my option. Might I suggest a 90% popup with the opacity background because it is a more familiar UX?

Anyways… in different examples that I have worked on I find that iframes can be much slower on popup load where the method I point to is very fast, because the content is already loaded.
If you really want to use the iframe solution I was able to create a page that would be the “popup” with a grid row element and such,

this is the Avia Layout Builder Debugger code:

[av_layout_row border='' min_height_percent='' min_height='400px' color='main_color' mobile='av-flex-cells' id='' av_element_hidden_in_editor='0' av_uid='av-c6pja3']

[av_cell_one_half vertical_align='middle' padding='130px' padding_sync='true' background_color='' src='https://test.kriesi.at/enfold-2017/wp-content/uploads/sites/24/2015/07/business-support-1.jpg' attachment='582' attachment_size='full' background_attachment='scroll' background_position='top center' background_repeat='stretch' mobile_display='' av_uid='av-10qarv']

[/av_cell_one_half][av_cell_one_half vertical_align='middle' padding='30px' padding_sync='true' background_color='#f8f8f8' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat' mobile_display='' av_uid='av-8qt0kr']

[av_heading tag='h2' padding='0' heading='Our Support Team' color='' style='blockquote modern-quote modern-centered' custom_font='' size='30' subheading_active='subheading_below' subheading_size='15' custom_class='' admin_preview_bg='' av_uid='av-t3b2z']
Customer Satisfaction
[/av_heading]

[av_hr class='custom' icon_select='no' icon='ue808' font='entypo-fontello' position='center' shadow='no-shadow' height='50' custom_border='av-border-fat' custom_width='50px' custom_margin_top='150px' custom_margin_bottom='150px' custom_border_color='#000000' custom_icon_color='' id='' custom_class='' template_class='' av_uid='av-5uoavf' sc_version='1.0' admin_preview_bg='']

[av_textblock size='' font_color='' color='' admin_preview_bg='' av_uid='av-f9ep7']
<p style="text-align: center;">Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim.</p>
[/av_textblock]

[av_hr class='custom' icon_select='no' icon='ue808' font='entypo-fontello' position='center' shadow='no-shadow' height='50' custom_border='av-border-fat' custom_width='50px' custom_margin_top='155px' custom_margin_bottom='155px' custom_border_color='#000000' custom_icon_color='' id='' custom_class='' template_class='' av_uid='av-kmte5zf0' sc_version='1.0' admin_preview_bg='']

[av_font_icon icon='ue8f1' font='entypo-fontello' style='' caption='' link='manually,http://twitter.com' linktarget='_blank' size='20px' position='center' color='' admin_preview_bg='' av_uid='av-1yhd23'][/av_font_icon]

[/av_cell_one_half][/av_layout_row]

with no header, sidebar, title bar, or footer
Then I used this link in a button http://test.test/popup-test?iframe=true

and then I used this css to make the popup 100vh & 100vw:

.mfp-container,
.mfp-iframe-holder .mfp-content,
.mfp-iframe-holder .mfp-iframe {
    width: 100vw !important;
    max-width: 100vw !important;
    height: 100vh !important;
    max-height: 100vh !important;
    padding: 0 !important;
}

and it worked, but I also lost the ability to close the popup, try using the above css as your base and see if you can adjust to allow to close the popup, I would recommend making the popup 90vh & 90vw 🙂🚀

Best regards,
Mike

Hi,
Glad to hear this helped, I had written the css to only affect the one section on your homepage so it would not cause issues on other pages, so since you would like to use this elsewhere on your site please change the section ID of each of these sections on your site to mein_angebot , I note that the section ID for this section on the hompage is plugins probably due to the demo you used, so just change this and all of the other sections like this on your other pages:

Then use this css:

#top #mein_angebot .av-tab-image-circle .av-tab-section-image {
    margin: 0 auto 10px auto !important;
}

Then clear your browser cache and check.

Best regards,
Mike

Hi @mgyura

We’re nearly certain this is an ISP problem with our network

Very good then, I recommend closing this thread then since the thread owner’s issue is solved, and we can not recreate your (@mgyura) specific network issues. While we always try to assist in any way we can, network issues are outside our support scope.
Thank you for understanding.

Best regards,
Mike

Hi,
Sorry for the very late reply and thanks for the login, on the Advanced Layout Builder test page where the plugin didn’t work the text was not a link, nor did it include the link class and tooltip text, to add this please try using the “text” tab in the editor instead of the “visual” tab and write you link in this format:

<a href="https://www.i4maturity.com/glossary/epicinnolabs/" data-cmtooltip="<p>EpicInnoLabs: a Fraunhofer – SZTAKI (Hungarian Institute for Computer Sciences) company</p>" class="glossaryLink ">EpicInnoLabs</a>

I made this change for you on the test page, please review.

Best regards,
Mike

Hey CSchwedler,
Sorry for the very late reply and thanks for your patience, when Enfold is connected to mailchimp no data is kept on your WordPress site, nor in Enfold, all data is stored in mailchimp.
I tested this again with mailchimp and found that mailchimp will not let a user subscribe if they have been unsubscribed by the list owner in the mailchimp dashboard, the trick is to Archive the user:

as explained by the mailchimp popup:

Best regards,
Mike

Hi,
Sorry for the very late reply and thanks for your patience. I believe that this is the solution you are looking for.

Best regards,
Mike