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Viewing 30 posts - 13,651 through 13,680 (of 34,910 total)
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  • in reply to: Contact Form push engine down #1327211

    Hi,
    Thank you for the login, I see that you are using Enfold v4.2, this is quite old and is a pre WordPress v5 release, please update to v4.8.7. Please note that Enfold v4.2 used the old Envato API for licensing which no longer works, so you will need to login to your Theme Forest account and download the latest version of Enfold and manually update by installing the zip file via the WordPress install new theme button, WordPress will ask you if you want to update and then update for you. Here is an example of the message you will see.
    2021-10-31_004.jpg
    I also note that your server is using PHP v7.3.31, WordPress recommends a minimum of v7.4 please ask your webhost to help you update this, please note that WordPress uses PHP for the mail system so please update this.
    After you do this your email should work, if not we will take another look.

    Best regards,
    Mike

    in reply to: Cant import any demo #1327197

    Hi,
    Glad to hear that you were successful after enabling the PHP ZipArchive Extension on your server, I took a look and your demo seems to have installed well, I note that your homepage is in the trash ut assume that you are now working on the site as your other pages are working fine.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Mappress Plugin #1327195

    Hi,
    Glad to hear, I will let our team know. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Clone single Page from one site to another #1327194

    Hi,
    From the admin menu you can choose WordPress ▸ Appearance ▸ Theme Editor
    2021-10-31_001.jpg
    then you can choose the functions.php from the file list
    2021-10-31_002.jpg

    Best regards,
    Mike

    in reply to: Remove the "-" on mobile version #1327191

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey kailibuy,
    Thank you for the link to your site and the screenshots but your pages seem to be working for me, please see the screenshots in the Private Content area.
    Perhaps try clearing your browser cache and checking again, can you include screenshots of the frontend so we can see your error?

    Best regards,
    Mike

    in reply to: Cant import any demo #1327156

    Hey Eldamhogy,
    Thank you for the link to your site, I can help you import the 2017 demo, but you can only import one demo at a time as the demos overwrite each other. Please include FTP access in the Private Content area and ask your webhost to enable PHP ZipArchive Extension, I see it’s disabled on your server. Please note that I will need to reset your site and your current settings will be lost.
    Please disable all of your plugins especially “Limit Login Attempts Reloaded”, thank you.

    Best regards,
    Mike

    in reply to: Enfold 4.8.7 Glitch #1327155

    Hey LesleyJean,
    Thanks, but I’m not sure why this would be an issue for your site now, the grid_row.css has a 30px padding on line 5
    .flex_cell{display: table-cell; padding:30px; vertical-align: top; }
    going back to at least v4.7.5, probably further, so this is not new.

    Best regards,
    Mike

    in reply to: Long menu that is not visible on small screens #1327154

    Hey keep12,
    Thank you for the link to your site, please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    .menu-item-has-children ul{
       max-height:450px;
       overflow:auto;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Thumbnail Issue #1327151

    Hey kowalski,
    Thank you for the link to your site it looks like your featured images have a 16:9 aspect ratio (702×395) but the thumbnails need to be more square 206×166, thus the cropping.
    One way around this would be to use featured images that are more square and would show on your blog page correctly and then hide the featured image on the post itself and use your full-sized image instead.
    That is you would manually add your full-sized image at the top of your post and use the option to hide the featured image on the post:
    2021-10-30_011.jpg

    Best regards,
    Mike

    in reply to: Clone single Page from one site to another #1327148

    Hi,
    Please see the link above, you need to add this code to your functions.php

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
      return "debug";
    }

    under this code if(isset($avia_config['use_child_theme_functions_only'])) return;
    to enable the debug function.

    Best regards,
    Mike

    in reply to: WP Front End Jo Posting Plugin doesn't work #1327147

    Hi,
    please see the screenshot below, is this the correct page? Where should the button be?

    Best regards,
    Mike

    Hey keep12,
    Thanks for the links to your sites, but can you include a screenshot of one of these “white spaces” so I can see exactly what you are referring to? It sounds like the element padding, but I want to make sure we are looking at the same space.

    Best regards,
    Mike

    in reply to: WP Front End Jo Posting Plugin doesn't work #1327144

    Hey florigaboy,
    Thank you for the link to your site but I’m not sure which page is showing the conflict, can you link directly to it and tell me what I should see?
    From the message above it looks like the .tab_content is getting visibility: hidden; which would mean the plugin needs to use more specific css, which should be easy to fix.

    Best regards,
    Mike

    in reply to: Font changing sizes on mobile #1327143

    Hi,
    Ok, looking at my screenshot with the red boxes, the first box is the text in the 4/5 column, the other boxes are the full columns,
    there is no difference in font size or line-height between these, do you see a difference?

    Best regards,
    Mike

    in reply to: Contact Form push engine down #1327142

    Hi,
    Sorry, that is not working for me, please check.

    Best regards,
    Mike

    in reply to: Font changing sizes on mobile #1327140

    Hi,
    The 3px padding on the li is shown here in green:
    2021-10-30_009.jpg
    but I thought it was the paragraph font size that you were talking about, please see the screenshot below I put red boxes around the paragraphs that I thought you were comparing.

    Best regards,
    Mike

    Hey Debbie,
    Thank you for the link to your site, it looks like your “strong” color is from here:
    2021-10-30_006.jpg
    If you don’t want to change this color because it will effect other elements try changing the “strong” color at Enfold Theme Options ▸ Advanced Styling ▸ Strong
    2021-10-30_007.jpg

    Best regards,
    Mike

    in reply to: move whole page to a different site #1327132

    Hey Frank,
    You can Enable Avia Layout Builder Debugger and copy the page shortcode.

    Best regards,
    Mike

    in reply to: Question about Enfold Consulting Template #1327130

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Font changing sizes on mobile #1327129

    Hi,
    Thanks for the feedback, when I check the page for tablet 768px all of the paragraph text is: font-size: 15px, line-height: 24.75
    this includes the lower 5 1/1 columns and the top 4/5 column, the only one that is different is the second text block in the top 4/5 column, the one you manually made 20px, changing the font-size also changes the line-height to 33px
    Are you referring to the list items below? While they are also using font-size: 15px, line-height: 24.75
    they also have a top & bottom padding of 3px which makes the line-height look more.
    I’m using Chrome on Windows in dev mode, I don’t have a iPad, are you seeing this on an iPad? Can you also see this with a desktop Chrome in dev mode?

    Best regards,
    Mike

    in reply to: Contact Form push engine down #1327124

    Hi,
    Please include an admin login in the Private Content area so I can investigate further.

    Best regards,
    Mike

    in reply to: CORS error with fonts #1327123

    Hi,
    That doesn’t seem correct, I believe you mean that it is an addon domain and each domain has its own directory and each directory has a .htaccess file. Did you try the code I posted? Did you confirm that your mod_headers are enabled?

    Best regards,
    Mike

    in reply to: Question about Enfold Consulting Template #1327121

    Hey Ronald,
    Thank you for the link to your site, this demo is created as a single page site so the menu links are anchor links to the homepage, please look at the menu items and note that the custom links are only anchors like #about so from the books page they are targeting books/#about try adjusting the menu items to the full url of the homepage.

    Best regards,
    Mike

    in reply to: Font changing sizes on mobile #1327120

    Hey pamk21,
    Thank you for the link to your site but I don’t think I understand, I tried creating a test page with different columns and viewed on mobile but the font size was the same for each, please adjust the test page below so I can see this error and investigate further.

    Best regards,
    Mike

    in reply to: FAQ Title – how to remove link #1327118

    Hey ndszamoca,
    Thank you for the link to your site but this looks like you are using the plugin Ultimate FAQ I’m not familiar with this plugin or with it’s settings, I would imagine it has a setting to disable this if you can not find it try asking the plugin author.
    If they are unable to help try adding this code to the end of your functions.php file in Appearance ▸ Editor:

    function custom_script() { ?>
        <script>
    (function($){
      $(".ewd-ufaq-faq-div").each(function(){
        $(this).find(".ewd-ufaq-faq-toggle a").attr("href", "#");
    });
    })(jQuery);
    </script>
        <?php
    }
    add_action('wp_footer', 'custom_script');

    it will remove the links from the toggles.

    Best regards,
    Mike

    in reply to: Contact Form push engine down #1327111

    Hey Ad-Min747,
    Thank you for the link to your site, I have tested both forms and they seem to work, this is a screenshot of the results. What error message do you get?
    2021-10-30_141102.jpg

    Best regards,
    Mike

    in reply to: Can't end maintenance mode #1327110

    Hey Loveronika,
    Thank you for the link to your site, the theme maintenance mode was enabled, I disabled it for you:
    2021-10-30_003.jpg
    please clear your browser cache and check.

    Best regards,

    in reply to: Remove the "-" on mobile version #1327108

    Hey Createve_Solutions,
    Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    .html_av-overlay-side-classic #top .av-burger-overlay #av-burger-menu-ul li li .avia-bullet {
        display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 13,651 through 13,680 (of 34,910 total)