Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1320926

    Hi,

    I’ve been working with my hosting provider to try to access the demo theme files and it seems they can’t connect to the kriesi.at server. See attached for the log. Can you see the requests coming in from the IP addresses listed? How can I install the demo theme files (Startup)?

    Thanks,
    Mark.

    #1321062

    Hey Mark,

    Thanks for contacting us!

    Best regards,
    Yigit

    #1321354
    This reply has been marked as private.
    #1321369

    Hi Mark,

    You can use (Email address hidden if logged out) but please post login credentials here privately :)

    Best regards,
    Yigit

    #1321374

    .

    #1321548

    Hi,
    Thank you for your patience as I understand you would like the Startup demo installed, but unfortunately, the ftp login is not accepting the password, please check.

    Best regards,
    Mike

    #1321593

    ..

    #1321606

    Hey,

    I tried connecting via FTP however I got the response I attached in private content field below. Could you please check the credentials once again? :)

    Best regards,
    Yigit

    #1321618

    Thanks Yigit – try this.

    #1321623

    Hi,
    I have installed the demo for you with a child theme, please check.

    Best regards,
    Mike

    #1321637

    Looks great – thanks Mike/ Yigit!

    Mark.

    #1321741

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 12 posts - 1 through 12 (of 12 total)

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