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Hi,
The css from 2020 did do this because it didn’t include the top:0 that I added above.
I tested this on your site that you linked to and it works correctly, shows the mobile menu items without animation, please try this and clear your browser cache and any caching plugins.Best regards,
MikeApril 20, 2022 at 12:13 pm in reply to: Search and close button overlaps when scrolling on menu #1348922Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 20, 2022 at 12:12 pm in reply to: Product Masonry – sustainable price displaying edition #1348921Hi,
Thanks for the feedback, please try the plugin and hopefully it will replace the variation price with the variation weight as use wish because the masonry element can only show the information and not “calculate” it, this would need to be done with a plugin.
If this plugin doesn’t help then try to see if there are other plugins available.Best regards,
MikeHi,
Thank you for the login, I see that your banners are added as custom widgets, but I notice that your child theme is not activated

please activate the child theme and import the parent theme settings.
Also note that any customizations in the parent theme functions.php will need to be moved to the child theme functions.php so they will not be lost on updates.Sometimes, after importing the parent theme settings into the child theme and clearing your caching plugins, the site doesn’t show the style correctly, in this case go to the theme settings and see if the “save all settings” button is blue:

If so click it to save again and clear your caching plugins and check again.
If the button is not Blue, try adding a space in the Quick CSS, this will make the button blue so you can click to save again.
Otherwise, try disabling your caching plugin and clear your browser cache and check again.Best regards,
MikeApril 19, 2022 at 12:55 pm in reply to: Search and close button overlaps when scrolling on menu #1348788Hi,
Thank you for this, I see your landscape width is 892px, so we will try adding for this, please try this css instead:@media only screen and (max-width: 768px) and (orientation: landscape) { .responsive.av-burger-overlay-active-delayed #top #avia-menu.av-main-nav .menu-item-avia-special { right: -165px; } } @media only screen and (min-width: 769px) and (max-width: 895px) and (orientation: landscape) { .responsive.av-burger-overlay-active-delayed #top #avia-menu.av-main-nav .menu-item-avia-special { right: -165px; } }I my test the right: -165px; seemed to be correct, but you can adjust if you need to, this will also give you the option to adjust for smaller and larger mobile devices, or if you wish you can just change to one rule:
@media only screen and (max-width: 895px) and (orientation: landscape) { .responsive.av-burger-overlay-active-delayed #top #avia-menu.av-main-nav .menu-item-avia-special { right: -165px; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Please see our documentation for manually importing a theme demo.
If you find that the OVH config values will not allow you to import the demos, please note that you can still use the theme to manually create your site, if you choose to not do this and wish to ask for a refund, then go to your Envato account for the refund, as all refunds must go through there, this support forum has no ability to apply refunds.Best regards,
MikeHi,
Thanks, but in my tests the css is working correctly, try placing it in the WordPress ▸ Customize ▸ Additional CSS field instead of the Quick CSS field. If you get the same error then include an admin login in the Private Content area so we can investigate further.
Also note that your standard logo (after scroll) has a larger blank space in it, as you and Ismael talked about earlier, please see the direct logo links below, so if you want the after scroll logo to be more centered please adjust the logo.Best regards,
MikeHi,
Please ask OVH hosting to enable the set_time_limit() function and correct the negative value for Max input time, it should be a positive number like 180.
So you see from the other thread I did try to install via FTP but it would not work.
These are not normal or standard server settings.Best regards,
MikeApril 18, 2022 at 7:01 pm in reply to: Search and close button overlaps when scrolling on menu #1348712Hi,
Odd, the screenshot is from Chrome on Windows desktop with Dev Tools emulating a mobile device, and I also get this with my Galaxy A01 using Chrome.
Try checking your device screen resolution in portrait and landscape mode and post the dimensions so we can be sure of the media query of the css above.
Thanks.Best regards,
MikeHi,
You will want to use a child theme otherwise the customization will be lost on the next update, please see our documentation for installing a child theme.
After you set this up, please include an admin login in the Private Content area below so we can look at creating a script for the 7 pages.Best regards,
MikeApril 18, 2022 at 1:42 pm in reply to: Search and close button overlaps when scrolling on menu #1348688Hi,
It seems to be working when I check, please see the screenshot in the Private Content area.
Try clearing your browser cache and disable any caching plugins, if you are using Safari it can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 18, 2022 at 1:34 pm in reply to: timeline on mobile does'nt show correctly unless you turn the phone to landscape #1348685Hi,
I see that you are using a caching plugin, please disable it and add this css to the WordPress ▸ Customize ▸ Additional CSS field:@media only screen and (max-width: 989px) { .av-no-preview #avia-timeline-1 ul.avia-timeline-vertical li { padding: 0; } }Best regards,
MikeHi,
Please remove the css above (4/17) so we can get a fresh look at it, it looks like some other css or the image file was changed since I last looked so we will need to re-adjust.Best regards,
MikeHi,
Thanks for the feedback, the lightbox div in the DOM opens outside the Catalog Element, so we could limit it to the specific page like this:#top.page-id-122 .mfp-container button.mfp-arrow { display: none; } #top.page-id-122 .mfp-container img.mfp-img { pointer-events: none; } #top.page-id-122 .mfp-gallery .mfp-image-holder .mfp-figure { cursor: default; } #top.page-id-122 .mfp-bottom-bar .mfp-counter { display: none; }Best regards,
MikeHi,
We will leave this open, perhaps some other users have some experience with some plugins and will share.Best regards,
MikeApril 17, 2022 at 11:27 pm in reply to: Various resolutions on certain devices not auto-adjusting (overlap or cutoff) #1348652Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Do you only want it on the one /forums/ page above the search bar?
I might be able to inject it there with javascript, but I’d need to see the code for the banner and add it to your child theme.
Are you going to want two banners, one for mobile and one for desktop in this spot?Best regards,
MikeHi,
Please try this css in your Quick CSS:@media only screen and (max-width: 1439px) { .mobile-banner { display: block; } .desktop-banner { display: none; } } @media only screen and (min-width: 1440px) { .mobile-banner { display: none; } .desktop-banner { display: block; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeApril 17, 2022 at 11:14 pm in reply to: Bug Video Slider – Dissapear on mobile (responsive options not the issue) #1348647Hey Brixton4G63T,
Thank you for your patience and for the link to your site, I see that you have two sliders, the one with the videos is set to be hidden on mobile with the Element Visibility options, and the one with images only shows on mobile, I have checked with an Android mobile device and the image slider shows correctly.
If you mean that the video slider will not show on a mobile device when it’s Element Visibility options are set to show on mobile and the image slider is set to never show, this is true because background auto-playing videos are blocked by most browsers such as Safari and Chrome, this is the correct behavior, for this the “Fall Back” image option was added when a video is in use:

So you can use the “Fall Back” image option for mobile or use your current image slider for mobile.Best regards,
MikeApril 17, 2022 at 10:48 pm in reply to: Search and close button overlaps when scrolling on menu #1348645Hi,
Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:@media only screen and (max-width: 768px) and (orientation: landscape) { .responsive.av-burger-overlay-active-delayed #top #avia-menu.av-main-nav .menu-item-avia-special { right: -165px; } }After applying the css, please clear your browser cache and check.
This css will move the Search and close button to the right when the mobile menu is open, the landscape width should be correct but feel free to increase it if you wish.Best regards,
MikeHi,
In my research it seems that you can go to Dashboard>forums>all forums and edit each forum and put the banner in the description.
The same answer suggested the plugin alternative: bbp style pack
I don’t have much experience with bbpress and can’t access the admin backend of the plugin here, it’s a custom setup.Best regards,
MikeHi,
Thank you for the feedback and screenshot, but I don’t believe that you have added the custom classes to the code block elements,

and I see that you still have the Element Visibility options set, please disable these.

I believe this will work because if you note from your screenshot the iPad landscape width is 1366px

and the above css is set to 1440pxBest regards,
MikeApril 17, 2022 at 10:00 pm in reply to: Exporting database and importing to new schema does not maintain child settings #1348640Hi,
Thank you for your patience, the Dev Team has reviewed this and writes:
Manipulating the data structure of the serialized array in the database cannot be solved out of the box by a theme.
The serialized character count must be correct.
Thank you for using Enfold.Best regards,
MikeHi,
Thank you for sharing Guenni007,
sldeutsch did this solve your issue?Best regards,
MikeHi,
Thanks for the login, you had an extra bracket in your Quick CSS, I removed it and now it is working, please clear your browser cache and check.Best regards,
MikeHi,
Futura doesn’t seem to be available in Google Fonts, you will need to download it elsewhere and follow our documentation on How to upload custom fonts
Please note the file structure of the font zip file, in most cases you will need to decompress it (un-zip) and remove the sub-directories and extra files so you are left with only the font file and then re-zip and upload to the Custom Font Manager in the theme options.Best regards,
MikeHey ariley,
Thank you for the link to your site, but it is redirecting to the Plesk server login and when I try the WordPress admin login URL it shows a Plesk 404, I believe that your site is disabled at the server level so you will need to ask your host for assistance to get your site back online.Best regards,
MikeHi,
Thank you for your patience, please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:.av_header_transparency .logo img.alternate { opacity: 1; padding-top: 62px; } #top #header #header_main .logo { left: 44%; }After applying the css, please clear your browser cache and check.
Best regards,
Mike -
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