Forum Replies Created
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Hey Melanie,
Thank you for your patience, are you using some custom css to change any of the player colors?
Do you want all of the player colors to be the default or did you want some of the elements to be blue?
I see the dark line, but all of the elements look off so I’m not sure if it’s a conflict or if it’s intentional.
Please include an admin login in the Private Content area so we can examine it closer.Best regards,
MikeHi,
Please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field.avia-form-success { font-family: 'montserrat'; font-size: 14px; background: transparent; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJuly 15, 2022 at 12:06 am in reply to: Hello I need to install Travel demo without woocommerce #1358400Hi,
Please try the theme setting file linked below.
After importing it you may need to deactivate Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and activate Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and then clear your browser cache and any caching plugins, and check.Best regards,
MikeHey Justin,
Thanks for the links to your site, try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#av-sc-portfolio-1 .grid-image img:hover { animation: slowscalein 1s; animation-fill-mode: forwards; } #av-sc-portfolio-1 .grid-image img { animation: slowscaleout 1s; } @keyframes slowscalein { 0% { transform: scale(1); -webkit-transform: scale(1); } 100% { transform: scale(1.1); -webkit-transform: scale(1.1); } } @keyframes slowscaleout { 0% { transform: scale(1.1); -webkit-transform: scale(1.1); } 100% { transform: scale(1); -webkit-transform: scale(1); } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Please try using the Enfold Theme Options ▸ Advanced Styling ▸ Main Menu Indicator and set the option to zero to hide this:

Or try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field#header.header_color .avia-menu-fx { display: none; }After applying the css, please clear your browser cache and check.
Best regards,
MikeJuly 14, 2022 at 11:13 pm in reply to: How can I resize font of the heading row and default row in a table? #1358395July 14, 2022 at 11:08 pm in reply to: Ability to make the headers' color a static one (not transparent) #1358394Hi,
Thanks for the feedback,
I see that you have:
Yoast SEO
Yoast SEO Premium WPML SEO
Did you try toggling between these, above you said “when we deactivate every plugin except for yoast and use Enfold, there is no issue” or if you only deactivate yoast there is no issue, so was that yoast or yoast premium, and does yoast and WPML SEO work together with Enfold?
I ask because many people use yoast and WPML together, but you have many WPML addons and yoast premium, so I’m thinking there is a specific conflict.Best regards,
MikeHi,
I don’t believe you have the specific Token permissions needed, your screenshot only shows these permissions:
Your purchases
Your username
Your email
but you need all of these checked when you create the Token:

Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJuly 14, 2022 at 9:49 pm in reply to: Heading Font Sizes mobile – Special Heading / Spezielle Überschrift & HTML #1358387Hi,
In the Special Heading element, under the Styling Tab, this is where you will find the font size option.
Please ensure to are using a current version of Enfold v5.0.1, and you are looking in the Special Heading element, some elements may not have this option. If you still can’t find it, please create a new thread and include a recap, and WordPress admin access in the Private Content area. Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area.Best regards,
MikeHi,
Thanks for the feedback, you say that you are using a macbook pro, please post the screen resolution that you see this in, are all of the devices laptops or do you also see this on desktops?
I checked again with my Mac (21.5 inch) with Safari and tried using the “responsive design mode” to emulate iPads and larger to find if a specific size was breaking the grid, but in all cases, all 41 gallery items showed without any spaces. I linked to a screencast below.
I have asked our team members with Mac’s to check your page to see if they can see your error, thanks for your patience.Best regards,
MikeHi,
Thanks for the link to your page, the padding around your video is coming from the grid cell that the video is in, please check and remove the 30px padding, or try this css:#top.home #av-layout-grid-2 .flex_cell { padding: 0; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad to hear that you have this sorted out, and thanks for sharing your solution, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHey L-mobileGroup2022,
Thanks for the link to your site, I see in your child theme stylesheet you have this css:.av-burger-menu-main { display: block!important; }

please remove this and add this to the bottom of your stylesheet:.responsive #top .av_mobile_menu_tablet .av-main-nav .av-burger-menu-main.menu-item-avia-special { display: none !important; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thanks for the login, but it is not admin so I can see any of the theme settings or make any changes, please elevate to admin.Best regards,
MikeJuly 14, 2022 at 12:06 pm in reply to: Certains sous-menu du menu principal s'affichent en gros et en violet #1358315Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey CustomXM,
Thank you for the link to your site, there seemed to be an error in the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression I cleared and it seems to be working now. Please clear your browser cache and check.Best regards,
MikeHi,
Thanks for the feedback, I see that you are getting a 403 Forbidden error from the server, but I’m not sure what is causing it. I recommend disabling your plugins one at a time and check if your frontpage becomes available.Best regards,
MikeHey TippingPointSolutions,
Please link to your example page so we can examine. If you want the video to be 100% height and width try using the Fullscreen Slider you can add videos to it.Best regards,
MikeHey hostworks,
Thank you for the link to your site but the login is not working please check.
I see that you are using Enfold v4.9.2.1, please try updating to v5.0.1 and ensure your PHP is at least v7.4
Have you tried disabling all of your plugins? Can we disable them in our tests?Best regards,
MikeHi,
Thanks for the link to your site, the space under the slider on the homepage was caused by the Smush Pro Lazy Load feature, I have disabled it for your homepage:

If you clear your browser cache and check now the error is corrected. Smush Pro is aware of this issue and has told other users they are working on it, we are not able to correct the plugin error from the theme.Best regards,
MikeHi,
Thanks for the link to your page, I have tested it on my Android device with three different browsers, but all three of the fonts look the same as your desktop page and the same when compared to the Google Fonts site:

I don’t have an iPhone to test with, but from your opening post you were seeing the error on Android.
Please include a screenshot of what you are seeing on your device after you clear the cache and history of it.
To add a screenshot please try using an Screenshot service and pasting the image URL in your post.Best regards,
MikeHey mpwdesign,
Thank for the link to your site but Enfold is not blocking the display of the shipping info, as pointed out in your original thread about this, you have some custom css that is hiding it:

as suggested in the other thread, removing your customization will allow it to show.Best regards,
MikeHey rootbranch,
Thanks for your screenshot and link to your site but I was not able to reproduce this on Windows Firefox v103.0b8, or Mac (Monterey v12.4) Firefox v102.0.1 or Safari v15.5
Please check if you can update or try clearing your browser cache.
Please note that testing with Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
Mike -
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