Forum Replies Created

Viewing 30 posts - 11,281 through 11,310 (of 34,988 total)
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  • in reply to: Audio Player – incorrect display #1358406

    Hey Melanie,
    Thank you for your patience, are you using some custom css to change any of the player colors?
    Do you want all of the player colors to be the default or did you want some of the elements to be blue?
    I see the dark line, but all of the elements look off so I’m not sure if it’s a conflict or if it’s intentional.
    Please include an admin login in the Private Content area so we can examine it closer.

    Best regards,
    Mike

    in reply to: Avia layout builder contact form #1358403

    Hi,
    Please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    .avia-form-success {
    	font-family: 'montserrat';
    	font-size: 14px;
    	background: transparent;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu hoover change #1358401

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Hello I need to install Travel demo without woocommerce #1358400

    Hi,
    Please try the theme setting file linked below.
    After importing it you may need to deactivate Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and activate Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and then clear your browser cache and any caching plugins, and check.

    Best regards,
    Mike

    in reply to: Hover FX for Portfolio Gallery #1358398

    Hey Justin,
    Thanks for the links to your site, try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #av-sc-portfolio-1 .grid-image img:hover {
    animation: slowscalein 1s;
    animation-fill-mode: forwards;
    }
    #av-sc-portfolio-1 .grid-image img {
    animation: slowscaleout 1s;
    }
    @keyframes slowscalein {
      0% {
        transform: scale(1);
        -webkit-transform: scale(1);
      }
      100% {
        transform: scale(1.1);
        -webkit-transform: scale(1.1);
      }
    }
    @keyframes slowscaleout {
      0% {
        transform: scale(1.1);
        -webkit-transform: scale(1.1);
      }
      100% {
        transform: scale(1);
        -webkit-transform: scale(1);
      }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu hoover change #1358396

    Hi,
    Please try using the Enfold Theme Options ▸ Advanced Styling ▸ Main Menu Indicator and set the option to zero to hide this:
    2022-07-14_009.jpg
    Or try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    #header.header_color .avia-menu-fx {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    This was moved to a new tab called Typography and there is a toggle switch to see the option:
    2022-07-14_008.jpg
    Best regards,
    Mike

    Hey pnamroud,
    Thank you for your question, the header transparency option is a per page setting in the editor of each page, please look for the “Layout” admin sidebar, then Header visibility and transparency and choose No transparency
    2022-07-14_007.jpg

    Best regards,
    Mike

    in reply to: changes are saved when clicking "preview" #1358392

    Hi,
    Thanks for the feedback,
    I see that you have:
    Yoast SEO
    Yoast SEO Premium WPML SEO

    Did you try toggling between these, above you said “when we deactivate every plugin except for yoast and use Enfold, there is no issue” or if you only deactivate yoast there is no issue, so was that yoast or yoast premium, and does yoast and WPML SEO work together with Enfold?
    I ask because many people use yoast and WPML together, but you have many WPML addons and yoast premium, so I’m thinking there is a specific conflict.

    Best regards,
    Mike

    in reply to: Widgets Not Working #1358391

    Hi,
    I don’t believe you have the specific Token permissions needed, your screenshot only shows these permissions:
    Your purchases
    Your username
    Your email

    but you need all of these checked when you create the Token:
    2022-07-14_005.jpg

    Best regards,
    Mike

    in reply to: Fulldwidth Video, No Border #1358388

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    In the Special Heading element, under the Styling Tab, this is where you will find the font size option.
    Please ensure to are using a current version of Enfold v5.0.1, and you are looking in the Special Heading element, some elements may not have this option. If you still can’t find it, please create a new thread and include a recap, and WordPress admin access in the Private Content area. Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area.

    Best regards,
    Mike

    in reply to: Gallery Widget using Firefox and Safari #1358381

    Hi,
    Thanks for the feedback, you say that you are using a macbook pro, please post the screen resolution that you see this in, are all of the devices laptops or do you also see this on desktops?
    I checked again with my Mac (21.5 inch) with Safari and tried using the “responsive design mode” to emulate iPads and larger to find if a specific size was breaking the grid, but in all cases, all 41 gallery items showed without any spaces. I linked to a screencast below.
    I have asked our team members with Mac’s to check your page to see if they can see your error, thanks for your patience.

    Best regards,
    Mike

    in reply to: Fulldwidth Video, No Border #1358380

    Hi,
    Thanks for the link to your page, the padding around your video is coming from the grid cell that the video is in, please check and remove the 30px padding, or try this css:

    #top.home #av-layout-grid-2 .flex_cell {
    	padding: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Sticky header – possible to stop at a certain point #1358377

    Hi,
    Glad to hear that you have this sorted out, and thanks for sharing your solution, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Hide Burger Menu #1358320

    Hey L-mobileGroup2022,
    Thanks for the link to your site, I see in your child theme stylesheet you have this css: .av-burger-menu-main { display: block!important; }
    2022-07-14_002.jpg
    please remove this and add this to the bottom of your stylesheet:

    .responsive #top .av_mobile_menu_tablet .av-main-nav .av-burger-menu-main.menu-item-avia-special {
    	display: none !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Sticky header – possible to stop at a certain point #1358318

    Hi,
    Thanks for the login, but it is not admin so I can see any of the theme settings or make any changes, please elevate to admin.

    Best regards,
    Mike

    in reply to: Google Fonts not working on mobile #1358317

    Hi,
    Thanks, is it from Firefox? I’m not sure why I don’t see the same error.
    I also checked on a Firefox browser for Android on browserstack.com, and it also shows correct there:
    2022-07-14_001.jpg
    Please give this a try.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Imported Demo Site Blank #1358278

    Hey CustomXM,
    Thank you for the link to your site, there seemed to be an error in the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression I cleared and it seems to be working now. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Avia builder not opening #1358277

    Hi,
    Thanks for the feedback, I see that you are getting a 403 Forbidden error from the server, but I’m not sure what is causing it. I recommend disabling your plugins one at a time and check if your frontpage becomes available.

    Best regards,
    Mike

    in reply to: Fulldwidth Video, No Border #1358274

    Hey TippingPointSolutions,
    Please link to your example page so we can examine. If you want the video to be 100% height and width try using the Fullscreen Slider you can add videos to it.

    Best regards,
    Mike

    in reply to: Avia builder not opening #1358273

    Hey hostworks,
    Thank you for the link to your site but the login is not working please check.
    I see that you are using Enfold v4.9.2.1, please try updating to v5.0.1 and ensure your PHP is at least v7.4
    Have you tried disabling all of your plugins? Can we disable them in our tests?

    Best regards,
    Mike

    in reply to: change the color for each category #1358272

    Hi,
    Thanks for sharing Guenni007

    Best regards,
    Mike

    in reply to: Hire Someone to Fix this website? #1358270

    Hi,
    Thanks for the link to your site, the space under the slider on the homepage was caused by the Smush Pro Lazy Load feature, I have disabled it for your homepage:
    2022-07-13_004.jpg
    If you clear your browser cache and check now the error is corrected. Smush Pro is aware of this issue and has told other users they are working on it, we are not able to correct the plugin error from the theme.

    Best regards,
    Mike

    in reply to: Google Fonts not working on mobile #1358269

    Hi,
    Thanks for the link to your page, I have tested it on my Android device with three different browsers, but all three of the fonts look the same as your desktop page and the same when compared to the Google Fonts site:
    2022-07-13_202158.jpg
    I don’t have an iPhone to test with, but from your opening post you were seeing the error on Android.
    Please include a screenshot of what you are seeing on your device after you clear the cache and history of it.
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: WooCommerce Shipping Information Page Not Displaying #1358268

    Hey mpwdesign,
    Thank for the link to your site but Enfold is not blocking the display of the shipping info, as pointed out in your original thread about this, you have some custom css that is hiding it:
    2022-07-13_002.jpg
    as suggested in the other thread, removing your customization will allow it to show.

    Best regards,
    Mike

    in reply to: Border between main content and sidebar #1358267

    Hey rixi,
    Please check Enfold Theme Options ▸ Sidebar Settings ▸ Sidebar Separator Styling
    2022-07-13_001.jpg

    Best regards,
    Mike

    in reply to: Gallery Widget using Firefox and Safari #1358266

    Hey rootbranch,
    Thanks for your screenshot and link to your site but I was not able to reproduce this on Windows Firefox v103.0b8, or Mac (Monterey v12.4) Firefox v102.0.1 or Safari v15.5
    Please check if you can update or try clearing your browser cache.
    Please note that testing with Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Remove Blog Category from Blog Entries #1358265

    Hey rootbranch,
    Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    #top.single-post .blog-categories.minor-meta {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 11,281 through 11,310 (of 34,988 total)