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Hey spee65,
Thank you for your patience, if you are going to loop the video then your best option is to edit the video so it contains only the frames you wish, the layerslider doesn’t have an option to start a video at a certain frame. Perhaps other sliders do but I have not investigated this.But the HTML5 video element does have a wat to start video at 3 seconds, for example, by adding #t=3 to the source url, and the layerslider video layer uses this element, so you can add this like this:

but if you are looping the video the second loop will start from the beginning not from the same frame.
You can also use a start and end time like this: #t=3,6, but the video will stop playing and not loop.You can also use javascript to start the video at a frame, if the video’s ID is “myVideo” this would work:
document.getElementById('myVideo').addEventListener('loadedmetadata', function() { this.currentTime = 4; }, false);but once again, this will not work if you loop the video, this javascript adds no benefit over the HTML5 function.
Best regards,
MikeHi,
Sorry, I don’t mean to confuse you, let’s go back to the opening post, where you thought from your GTmetrix report that this file was unused and wanted to remove it:
dynamic_avia/avia-merged-styles-5208a9f…—6311e96e03a09.css
which is created with Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression
to remove it please disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression
then to flush this now unused old file from your cache also enable the option: Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files.Now going forward all of your caching will be controlled by WP-Rocket, and the GTmetrix report will not show any unused files from dynamic_avia/avia-merged-styles
Then you asked why there is a message in the Enfold performance that you should not enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files when using a caching plugin.
This only assumes that you are using Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression with a caching plugin, which you are not going to because it will defeat removing the dynamic_avia/avia-merged-styles file from your GTmetrix report.
If you want to disable the option: Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files again then please fee free to to also, it should have no effect either way because Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression is disabled.Hopefully this makes sense.
Best regards,
MikeSeptember 11, 2022 at 7:05 pm in reply to: Delay Javascript Execution in WP-Rocket, font issues #1364629Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Yes it is the best and works will all modern browsers, I can’t think of any drawbacks or risks.Best regards,
MikeHi,
You can enable the “scroll to top” button for mobile this this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { .responsive #scroll-top-link { display: block; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Sorry, that I was not clear, in the theme options that says you should not enable the Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files when using a caching plugin, this assumes that you are going to use the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression with your caching plugin, in your case you are going to disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression to not cache cached files, that is the cache in WP Rocket contains the merged and compressioned theme files.
Once you disable this option you would want to clear these files so the WP Rocket cache is the only file, you could enable it again but since merging and compression is disabled there should be no files so it would not matter one way or the other.Best regards,
MikeSeptember 11, 2022 at 1:55 pm in reply to: Delay Javascript Execution in WP-Rocket, font issues #1364605Hi,
Sorry, in your other thread you talked about using the WP Rocket option to preload fonts, please try preloading “Open Sans”
To me it looks like your WP Rocket cache is not loading the font, so the users browser is using the fallback font, then after the page cache is loaded the users browser is calling the correct font which visibility changes on the screen.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the login to your site, I checked the page you linked to (shop) and the slider and the products are showing for me, please see the screenshot in the Private Content area.
Are you still experiencing this issue?
Try clearing your browser cache following these steps for Safari and note step 4 where you will Clear the History.Best regards,
MikeSeptember 11, 2022 at 12:19 am in reply to: How to disable all tooltips of the Related Entries #1364585Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey dvalansi,
Thank you for your question, Enfold will work fine with PHP v8 on its own, but Enfold is not designed to work with other custom editors like Elementor, so we can not predict any errors or support them. Enfold has its own built-in custom editor (Advanced Layout Builder) which can not be disabled as it is at the core of the theme.
If everything works for you with PHP v7.4 and you want to use the Elementor plugin, then this would be your best option.Best regards,
MikeHi,
Thank you for using the Shoutbox theme and hope that you will consider the Enfold theme for your future project.Best regards,
MikeHey Alwin,
Thanks for your question, I have not seen any solutions to block the CSS loaded for Gutenberg, so if this works for you then please use. The Block Editor (Gutenberg) is a core WordPress element.
The file:
dynamic_avia/avia-merged-styles-5208a9f…
is created with Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression
You could disable this since you are using WP Rocket, letting WP Rocket do all of the caching.
If you do disable also enable the option: Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files to clear the old files.Best regards,
MikeSeptember 10, 2022 at 11:43 pm in reply to: Delay Javascript Execution in WP-Rocket, font issues #1364580Hey Alwin,
Thanks for the link to your site, I believe that you mentioned this in one of your other threads about preloading the font, This should correct the issue.Best regards,
MikeSeptember 10, 2022 at 10:56 pm in reply to: Polices choisies qui n'apparaissent pas dans l'aperçu #1364576Hi,
Thank you for your patience and the login, I was able to login to your site.
I checked your main menu logged in and in incognito (private) mode on Windows with Chrome and found no difference, both were showing the “Alice” font:

If you are seeing the error with IOS (Mac) please note that testing with IOS (Safari) can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHi,
Thank you for your patience, the fallback fonts Helvetica, Arial, sans-serif were chosen by the Dev Team because they are the standard fallback fonts used the in WordPress core.
Preloading entypo-fontello with WP-Rocket is probably a good idea because your visitors will eventually need to load it, but if you are tring to get the fastest first load time then don’t, but your visitors will eventually need to load it anyways.Best regards,
MikeHi,
Glad to hear that you have this sorted out, but unfortunately, the block editor is only available with WordPress v5+
We stopped supporting our older themes when the block editor was introduced with WordPress v5 because it would require a full rewrite of the theme to make it compatible.
Please see this post.Best regards,
MikeHi,
Thanks for your question and your login, I’m glad that you fould a solution but when I login to your site on the pages that you linked to I don’t see a code block, I imagine this is due to you finding a solution using the widgets, but when I check your widgets I’m not sure which one is the issue.
Please create a test page with the code block and link to it with a screenshot, to add a screenshot please try using an Screenshot service and pasting the image URL in your post.
Then link to a version of the same page without the code block using your solution so we can investigate and see your issue.Best regards,
MikeHi,
Thanks for your feedback but the test page Ismael created seems to be a 404 for me and I don’t see an admin login in the Private Content area so I’m not sure if it is in draft status
I’m not seeing an error on your original page and I don’t see an attached screenshot to your post as you replied in your last message.
Please login to the forum instead of using the email option to add a screenshot, please try using an Screenshot service and pasting the image URL in your post so you can point out the error.Best regards,
MikeHi,
WordPress to v4.9.21, will probably work but I don’t recall when the jQuery version changed in the core WordPress, it was just about v4.8 – v4.9
I would try v4.8 first, you can always go up to v4.9.21 later, I would just hope to get you to a stable version first 🙂Best regards,
MikeHi,
Thank you for your feedback, I would recommend a full backup using your webhost backup options, please don’t use a backup plugin unless you have specific knowledge on restoring it. Many backup plugins fail on restore.
If you are using PHP v7.3 with WordPress v6.0.2 then a critical error would be expected as WordPress requires a minimum of v7.4.
If you have disabled all plugins, downgrading to WordPress 4.8 should would correctly as the shoutbox theme was not designed to work with any higher version of WordPress.
Please note that you will open yourself to security issues using WordPress v4.8, this should be ok if you do it temporarily while you are creating your new site, but it is not a long term solution.Best regards,
MikeHi,
Thanks for your question, this css seems to work when I test it:#top.home *{ -moz-filter: grayscale(100%); -webkit-filter: grayscale(100%); filter: gray; /* IE6-9 */ filter: grayscale(100%); }After applying the css, please clear your browser cache and check.
Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
If you find this not working for you, please include an admin login in the Private Content area so we can be of more assistance, often the issue is a missing bracket in the custom css breaking the css for all rules after the missing bracket.Best regards,
MikeHi,
Thank you for your question, based on the file name:
opensans-variablefont_wdthwght-webfont
it is a variable font with weight, so it should include all sizes and weights, you will only need to set the size and weight in your element, or advanced style setting, or in your css, depending on how you are assigning this.Best regards,
MikeHey KD,
Thank you for your question, but unfortunately the Shoutbox is no longer supported since 2020 and WordPress 5.0
I see that your site has this error: jQuery.Deferred exception which could mean that you have a plugin causing the error, try disabling all of your plugins, or that you are using the newest WordPress v6+, try downgrading back to v4.8 as your version of Shoutbox was not meant to run on WordPress v5+ If you do downgrade you will need to downgrade your PHP version on your webhost to 7.4, your new host is probably using PHP v8+ which WordPress v4.8 will not run on.
Because of this limitation, there is not much we can do to correct this error. We recommend using a modern theme like Enfold and taking this opportunity to rebuild your site. Unfortunately, your current theme can not be “upgraded” or “imported” into Enfold, you will need to build it from scratch.
Sorry that this is not the answer you were looking for, but this could be a great opportunity to give your site an updated look and feel.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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